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Courtyard by Marriott Waterbury Downtown

3.0 of 5 63 Grand Street, Waterbury, CT 06702
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Courtyard by Marriott Waterbury Downtown
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Courtyard by Marriott Waterbury Downtown
Courtyard by Marriott Waterbury Downtown
Courtyard by Marriott Waterbury Downtown
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190 reviews from our community

Traveler rating
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    49
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pittsburgh, Pennsylvania
Top Contributor
59 reviews 59 reviews
24 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Very convenient if you're in Waterbury business district, or need to be near 84. Easy on/off. Parking in garage a plus. Didn't charge me for drinks from the cantina - a plus (some water and a Pepsi). Comfy bed, and the coffee bar is nice and has a good menu for breakfast and appears to have libations for the evening.... More 

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Courtyard-Waterbury, Director of Sales at Courtyard by Marriott Waterbury Downtown, responded to this review

Dear MarkE, Thank you for your recent review on the Courtyard Waterbury. I am pleased you noted our convenient location in the business district, and I-84 . I am delighted you enjoyed the Comfy bed, Bistro menu and Complimentary Wifi. Thank you for your feedback on the HVAC units, we are working diligently to ensure the efficiency of all of... More 

Flower Mound, Texas
Top Contributor
51 reviews 51 reviews
23 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here a few times but was saving my review for when the refurbishment was mostly complete. Ideal place for a stop over whichever way you are headed on I 84. Much better. Has turned a drab lobby into a bright attractive area with a Bistro , etc. and the check in area now sports the expected Courtyard look and... More 

Was this review helpful? Yes 1
Courtyard-Waterbury, Director of Sales at Courtyard by Marriott Waterbury Downtown, responded to this review

Dear Lightfader, Thank you for taking the time to share your recent experience at the Courtyard Waterbury Downtown with us. I am very pleased that our renovations and new Bistro exceeded your expectation and that you enjoy all of our new updates. Thank you for the feedback on your HVAC and we are working to fix and update all units.... More 

Elkins Park, Pennsylvania
Contributor
17 reviews 17 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room was clean, the beds were very comfortable. When I checked in, the front desk receptionist told me that there are no vending machines on the floors, but there are ice machines. We were on the 2nd floor. The ice machine did not work and we were told we had to go up to the 4th floor for ice.... More 

Was this review helpful? Yes 1
Courtyard-Waterbury, Director of Sales at Courtyard by Marriott Waterbury Downtown, responded to this review

Dear Imazebo1, Thank you for taking the time to share your recent experience at the Courtyard Waterbury Downtown with us. As a valued, I was disappointed to hear about your experience in our dining outlet and with the ice machines. With aspiration to always exceed guest expectations, we have unfortunately fallen short of this goal during your recent stay. Your... More 

roadie
Contributor
14 reviews 14 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The courtyard was overall an excellent place to stay for me. The beds were comfortable and the room was clean. The lobby bar area and staff were very accommodating to our large group taking over the first night we arrived. The only issues I have with the hotel is the outdated ac unit which had two settings either Arctic or... More 

Was this review helpful? Yes 1
Courtyard-Waterbury, Director of Sales at Courtyard by Marriott Waterbury Downtown, responded to this review

Dear Ben L, Thank you for your 4 star review. I am happy to hear that overall you find our hotel an excellent place to stay. Thank you for your feedback on the HVAC units and the shower head. I will be sure to share this with my team to work to correct any isles we can to sure you... More 

Southbury, CT, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Waterbury CT is not the place to find a luxury hotel. This facility is getting a little dated with updated needed to the heating system and televisions. The property is noisy, with the interstate on one side and the city on the other with frequent police sirens at all hours. On the plus side, thew staff is friendly and there... More 

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Courtyard-Waterbury, Director of Sales at Courtyard by Marriott Waterbury Downtown, responded to this review

Thank you Ray C for providing your feedback on your recent stay in Waterbury and noting our friendly staff. Our deepest apologies for any inconveniences you may have experienced due to outside noise. We hope you visit our newly renovated hotel again when you are in the area. Warm regards, Tiffany Wilson More 

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

We checked in late after a long day. Room was clean but small. Toilet was awfully noisy. Heater vent was even louder than the toilet. Parking in the garage was interesting. The hotel key wouldn't work in the garage. Glad it was a one night stay. Would not stay there again.

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Courtyard-Waterbury, Director of Sales at Courtyard by Marriott Waterbury Downtown, responded to this review

Thank you for taking the time to share your recent experience at the Courtyard Waterbury Downtown with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time to apologize for the... More 

Nashville, Tennessee
Top Contributor
112 reviews 112 reviews
15 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed November 2, 2014

A high-rise property in a bit of a run-down part of Waterbury that is attempting revival. The addition of this hotel should help the area. The common areas are attractive and comfortable and include fireplaces, computer stations, a Bistro restaurant, pantry shop. The exercise room is my only complaint. It is very small and minimally furnished. My dinner order, which... More 

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1 review
5 of 5 stars Reviewed October 18, 2014

It's worth it nice area everything is close walking distance very clean rooms staff is helpful polite and tend to all your needs definitely looking forward to staying here again it was an exceptional experience one of my favorite places !!!

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Fairfax, Virginia
Contributor
11 reviews 11 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 17, 2014

The hotel is between a busy street and a highway. So there is constant road noise. The room was clean. The lobby is nice. Free parking. They charge for coffee. I would try a different hotel next time or even better just skip Waterbury all together. The town is a dump.

Was this review helpful? Yes 1
Courtyard-Waterbury, Director of Sales at Courtyard by Marriott Waterbury Downtown, responded to this review

Dear MJ_Tooley, Thank you for taking the time to share your recent experience at the Courtyard Waterbury Downtown with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn the town fell short of your expectations. I would like to take this time to apologize... More 

Boca Raton, Florida
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 15, 2014

This hotel was the center of activity for a recent wedding we attended. Our accomodations were quite comfortable, but the service displayed by the entire staff was exemplary. Felix, the bell captain, was particularly helpful when checking in and handling our baggage. When my wife discovered she lost an earring I retraced her steps and asked Felix if he could... More 

Was this review helpful? Yes 1
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Additional Information about Courtyard by Marriott Waterbury Downtown

Address: 63 Grand Street, Waterbury, CT 06702
Location: United States > Connecticut > Waterbury
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Waterbury Downtown 3*
Number of rooms: 199
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Also Known As:
Courtyard By Marriott Waterbury Downtown Hotel Waterbury
Courtyard Waterbury Downtown
Waterbury Marriott
Waterbury Courtyard

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