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All 7 Waterbury hotels

Courtyard by Marriott Waterbury Downtown

3.0 of 5 Hotel   |   63 Grand Street, Waterbury, CT 06702
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Ranked #2 of 7 hotels in Waterbury
A recent review
4 of 5 stars reviewed 2 days ago
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  • Reviews (175)
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175 people have reviewed this hotel

Traveler rating
    43
    64
    43
    15
    10
See reviews for
48
31
13
56
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed here passing thru on both legs of my trip. Damar was at check in both times and was super friendly and extremely helpful. It was quite busy when I first arrived but he didn't rush me and answered all my questions. What a great asset to Marriott!

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Dallas, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed here for two weeks while working a contact at the hospital across the street. The lobby had been recently redone, and was lovely. The room was another story- definitely more dated. Everything was clean, however, so no real complaints besides it clearly did not match the lobby. The onsite restaurant (The Bistro) is overpriced and absolutely not worth... More

Was this review helpful? Yes 13
Robert L, General Manager at Courtyard by Marriott Waterbury Downtown, responded to this review

Dear laci_michelle, Thank you for taking the time to let us know about your recent experience at our hotel. I am pleased that you enjoyed the look of our lobby areas, yet apologetic that you found our guest rooms a little dated. Please be assured that the we have every intention of continuing our renovation efforts to our guest rooms... More

Delray Beach, Florida
Contributor
18 reviews 18 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel after a bad experience at the local Hampton Inn and was glad I made the move. The staff was friendly and seemed to care about guest satisfaction. The room was clean and nicely furnished. Rooms would be even better if they included a refrigerator (part of the reason for not getting my highest rating). The... More

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Courtyard-Waterbury, Director of Sales at Courtyard by Marriott Waterbury Downtown, responded to this review

Dear TDinFLA, Thank you for your feedback on your recent stay in Waterbury. Please feel free to request a complimentary refrigerator that we do offer when making your next reservation. Thank you for commenting on our friendly courteous staff and comfortable rooms. We look forward to you returning to our hotel again. Warm Regards, Tiffany Wilson More

Washington, DC
Top Contributor
246 reviews 246 reviews
128 hotel reviews
2,035 helpful votes 2,035 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I'm a Marriott guy and I've probably stayed in at least 200 Marriott's over the years and this one is far from the best. They've done some renovations in the lobby and it looks real nice, especially The Bistro area, but as soon as the service elevator door opens and you see that filthy floor your positive impression of this... More

Was this review helpful? Yes 22
Courtyard-Waterbury, Director of Sales at Courtyard by Marriott Waterbury Downtown, responded to this review

Dear Romadaro, Thank you for being a loyal Marriott Rewards member and sharing your feedback with us on your recent stay with us in Waterbury. We have shared your feedback on the condition of the hotel with our management team. We hope you visit us again in the future so we can exceed all of your expectations. Best Regards, Tiffany... More

Waterbury, Connecticut
2 reviews
5 of 5 stars Reviewed 3 weeks ago

The restaurant has recently been renovated. I have had several business meals there, all successful. Food very good, setting appropriate, good and prompt service. Working nearby, we use the restaurant on a regular basis. I also stayed at the hotel with family during a power outage and had a positive experience.

Was this review helpful? Yes
Courtyard-Waterbury, Director of Sales at Courtyard by Marriott Waterbury Downtown, responded to this review

Dear James K, Thank you for being a loyal guest and customer of our hotel. It is wonderful to have you join us in our Bistro for your business meetings. We look forward to serving you again in the future. Tiffany Wilson More

New York City, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Was in waterbury ct. To visit a sick family member on my wife's side. It was a total of 6, four adults and two kids. We new we might end up staying the night so I researched this place online and it seemed nice. Upon arriving at hotel and entering lobby, it did not disappoint. The pictures did not lie.... More

Was this review helpful? Yes
Robert L, General Manager at Courtyard by Marriott Waterbury Downtown, responded to this review

Dear robbyrob33, Thank you for taking the time to let everyone know about your great experience at our hotel. We appreciate the feedback and, I have taken note of the misinformation about the bar closing time. We hope to have you stay with us again in the near future. Regards. More

Denver, Colorado
Contributor
18 reviews 18 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

In downtown Waterbury, the Courtyard by Marriott hotel offers a good value for the price. Recently renovated, the hotel has been upgraded in a few key areas, and modernized in a number of ways. Over the years, I have stayed at this hotel a few times, and the lobby and eating areas have definitely been enhanced. The new, open floor... More

Was this review helpful? Yes
Courtyard-Waterbury, Director of Sales at Courtyard by Marriott Waterbury Downtown, responded to this review

Dear Elizabeth M, Thank you for,your review highlighting our recent renovations. We are pleased to hear that you found us to be a solid comfortable hotel. It is wonderful that you were able to experienced pn new enhanced menu. We hope to have you back again in the future. Warm Regards, Tiffany Wilson More

Hartford
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

I had an incident where I needed a sewing kit. Anna and Jojalli (I'm not certain of the spelling) got it and and found me a place to take care of the rip. They saved me embarrassment. Thank you ladies. This kind of special attention is personal and valuable and makes the difference between staying and passing through.

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Courtyard-Waterbury, Director of Sales at Courtyard by Marriott Waterbury Downtown, responded to this review

Dear Philofils, Yay! We saved the day! I am proud that that you were able to me Anna and Yoyalis and that they were able to provide you with the personal service that you and all of our guest deserve. I will be sure to share your feedback with them. Thank you very much for sharing this with us. Warm... More

NYC
Top Contributor
136 reviews 136 reviews
32 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here and thought it was fine. They have the full Courtyard renovation in the lobby which is good. The room was comfortable. Very nice service at reception. But there were two big downsides to this visit: 1-all wireless was down in the hotel when I checked in. It was back up the next morning. The hotel blamed Verizon, but... More

Was this review helpful? Yes 1
Courtyard-Waterbury, Director of Sales at Courtyard by Marriott Waterbury Downtown, responded to this review

Dear NYC FamilyT, Thank you for your recent review on your stay with us in Waterbury. I am please to hear you enjoyed the new renovation to the property. Thank you for commenting on how your room was comfortable and that you received very nice service at our front desk. Here at the Courtyard it is very important that we... More

USA
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 weeks ago

I have had the unfortunate experience of having to stay at this hotel twice this year (may 2014) and (July 2014). On both occasions the experience was terrible. All staff (except housekeeping and maintenance) were unfriendly and non-accomodating. They lie about room upgrades. They could care less about customer satisfaction. The hotel itself is dated. Of the three elevators only... More

Was this review helpful? Yes 1
Courtyard-Waterbury, Director of Sales at Courtyard by Marriott Waterbury Downtown, responded to this review

Dear Optionsopen, Thank you for communicating your feedback on your recent stays at our hotel. I am disappointed you found members of our team to be non-accommodating and unable to fulfill your complimentary upgrade request. Your feedback is very important to us. if you would like to discuss further we would appreciate additional feedback. Please consider contacting me. Warm Regards,... More

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Additional Information about Courtyard by Marriott Waterbury Downtown

Address: 63 Grand Street, Waterbury, CT 06702
Phone Number:
Location: United States > Connecticut > Waterbury
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Waterbury Downtown 3*
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Also Known As:
Courtyard By Marriott Waterbury Downtown Hotel Waterbury
Courtyard Waterbury Downtown
Waterbury Courtyard
Waterbury Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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