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Courtyard by Marriott Waterbury Downtown

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63 Grand Street, Waterbury, CT 06702
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Best prices for: 1 room 1 guest
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Courtyard by Marriott Waterbury Downtown
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Courtyard by Marriott Waterbury Downtown
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213 Reviews from our TripAdvisor Community

Traveler rating
    51
    79
    55
    18
    10
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57
37
14
72
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Chicago, Illinois
1 review
2 of 5 stars Reviewed 1 week ago

They seemed to have spent a lot of money renovating the lobby, which looks very nice, and didn't spend the time and money on the most important part - the room. It looks like they did a few upgrades to the room but left the old, lumpy bed, loud, old AC, and left the outdated bathroom. The only positive that... More 

Was this review helpful? Yes 1
Courtyard-Waterbury, Director of Sales at Courtyard by Marriott Waterbury Downtown, responded to this review

Dear Elisa, Thank you for taking the time to review your recent hotel stay. We are delighted to announce we do have a room renovation planned for this summer that includes all of our guest rooms. Thank you for noting our recent lobby improvements and our friendly staff. We hope you return to see all of the exciting changes we... More 

Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I walk into the lobby and my jaw almost dropped. And the rates we got our rooms for was unbeatable! Immaculate, modern, polite staff and really nice suites. Free garage parking and in walking distance of many nice stores and bars. I will be coming back for sure!!

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Ft. Lauderdale
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 4 weeks ago

From the moment I walked in and was greeted by Heather the front desk clerk. Amazing smile, great attitude and even told me because they weren't sold out the rate was lowered and she adjusted it. That is what EVERY hotel should do, since rates vary daily. The lobby is modern, wish the bar area was a bit bigger and... More 

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Connecticut
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were a group of twenty rooms attending my daughter's wedding. We arrived after the reception around 2 am and were checked-in promptly and without any problems. Service was excellent. My suite was very clean and spacious.

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Canton, Massachusetts
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed May 27, 2015 via mobile

The hotel was convenient to our wedding. Our family is from Waterbury, so we are familiar with the hotel. The staff was friendly and accommodating as well. We were a big group of about 65, so it wasn't easy. Breakfast was served in an open area just off the lobby. The rooms are well appointed and have recently been renovated,... More 

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Rothesay, Canada
Senior Contributor
32 reviews 32 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 18, 2015

Stayed here 2 nights, and got an upgrade to a Suite as a Marriott Premium holder Nice room on the 11th floor, and the place is certainly kept in good shape. Don't see any reason for any of the previous complaints. Only issue we had was the air conditioning, but its still only May and needed a bit of maintenance... More 

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Massachusetts
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed May 15, 2015

We had tickets to a concert at the Palace Theater, which is why we chose this hotel. We wanted something within walking distance. It was the perfect location. Finding the entrance was a bit difficult. There was no clear signage that said "enter here." Of course, to be fair, there was still several feet of snow on the ground and... More 

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Dummerston, Vermont
2 reviews
4 of 5 stars Reviewed May 11, 2015

If you are looking for a convenient hotel to stay in that is near the Palace Theatre in Waterbury then this is the place (it's within walking distance of the theatre). The front desk staff were very friendly and efficient. Everything looked clean and smelled fresh. Our room was nice-the beds were super comfy. Our only drawback was that we... More 

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Detroit, Michigan
Senior Contributor
32 reviews 32 reviews
31 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed April 23, 2015

The front desk staff is excellent. The room is clean and comfortable. If that's all that matters, then this is your place. "Tiffany" went above and beyond to make sure my stay went well and that deserves some kudos! Unfortunately, there might be too many other things that keep me away next time. I was very much looking forward to... More 

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Courtyard-Waterbury, Director of Sales at Courtyard by Marriott Waterbury Downtown, responded to this review

Dear Rkbucc, Thank you for reviewing your recent hotel stay. I was particularly interested to hear about your thoughts of the hotel, as we had communication prior to your arrival. Thank you for your kind remarks on the service provided by me and the front desk team. I am disappointed to hear you did not enjoy the Bistro. I hope... More 

New York City, New York
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed April 17, 2015

Our stay at this Courtyard Marriott was what we needed it to be -- a place to come back and sleep while on a quick overnight in Waterbury. The room was fine, with comfortable beds and no complaints. The lobby is HUGE and the main entrance surprisingly difficult to find from the road, and once we finally got inside it... More 

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Courtyard-Waterbury, Director of Sales at Courtyard by Marriott Waterbury Downtown, responded to this review

Dear M_Ellis_Murphy, Thank you for your recent review on your stay in Waterbury. I am pleased to hear you found your room and bed to be comfortable. It's also sounds as if you were delighted by our newly renovated lobby. We hope you return to our hotel so we can wow you in our Bistro. Thank you for taking the... More 

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