We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Courtyard by Marriott Waterbury Downtown

Hotel website
Hotel deals
Hotel packages
63 Grand Street, Waterbury, CT 06702
Special Offer
Earn Rewards Points
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Courtyard by Marriott Waterbury Downtown
Professional photos View all
Browse nearby
Courtyard by Marriott Waterbury Downtown
Courtyard by Marriott Waterbury Downtown
Courtyard by Marriott Waterbury Downtown
Write a Review

204 reviews from our community

Traveler rating
    50
    72
    55
    17
    10
See reviews for
51
37
14
69
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (204)
  • Mar-May only
    (39)
  • Jun-Aug only
    (60)
  • Sep-Nov only
    (56)
  • Dec-Feb only
    (49)
All months
Detroit, Michigan
Senior Contributor
30 reviews 30 reviews
29 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 1 week ago

The front desk staff is excellent. The room is clean and comfortable. If that's all that matters, then this is your place. "Tiffany" went above and beyond to make sure my stay went well and that deserves some kudos! Unfortunately, there might be too many other things that keep me away next time. I was very much looking forward to... More 

Was this review helpful? Yes
Courtyard-Waterbury, Director of Sales at Courtyard by Marriott Waterbury Downtown, responded to this review

Dear Rkbucc, Thank you for reviewing your recent hotel stay. I was particularly interested to hear about your thoughts of the hotel, as we had communication prior to your arrival. Thank you for your kind remarks on the service provided by me and the front desk team. I am disappointed to hear you did not enjoy the Bistro. I hope... More 

New York City, New York
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Our stay at this Courtyard Marriott was what we needed it to be -- a place to come back and sleep while on a quick overnight in Waterbury. The room was fine, with comfortable beds and no complaints. The lobby is HUGE and the main entrance surprisingly difficult to find from the road, and once we finally got inside it... More 

Was this review helpful? Yes
Courtyard-Waterbury, Director of Sales at Courtyard by Marriott Waterbury Downtown, responded to this review

Dear M_Ellis_Murphy, Thank you for your recent review on your stay in Waterbury. I am pleased to hear you found your room and bed to be comfortable. It's also sounds as if you were delighted by our newly renovated lobby. We hope you return to our hotel so we can wow you in our Bistro. Thank you for taking the... More 

Hershey, Pennsylvania, United States
Contributor
18 reviews 18 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I try and avoid courtyards like the plague, unfortunately this was the only hotel in the area. Courtyard is one of the only Marriott brands to not offer complimentary breakfast to Elite guests, or even free coffee. The "Bistro" is a decent concept (free breakfast for elites???) however completely lacks creativity. Marriott enforces a strict "standard" and no matter what... More 

Was this review helpful? Yes
Courtyard-Waterbury, Director of Sales at Courtyard by Marriott Waterbury Downtown, responded to this review

Thank you for your recent feedback on the Courtyard Brand. It is disappointing to hear that overall you do not like the Brands new initiative, and your opinion is well respected. Thank you for noting that our particular hotel is a decent place to stay with friendly staff. Our hotel does have a full size kitchen onsite that is hidden... More 

Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 15, 2015

We decided last minute to surprise family in the area; I felt confident in booking a room at the Marriott. I wish I spent more time looking for other places to stay. Finding the entrance was the first struggle, we then tried to park near the entrance to check in an unload. No one offered to come and help us... More 

Was this review helpful? Yes
Courtyard-Waterbury, Director of Sales at Courtyard by Marriott Waterbury Downtown, responded to this review

Dear Bethany G, Thank you for choosing our hotel while in town to surprise your family and your confidence in the Marriott brand. Please accept my personal apology for your inconveniences and disturbance you encountered during your stay. I can understand your frustration in not being able to find the entrance to your destination. Please know we make every effort... More 

Stella, North Carolina
Top Contributor
101 reviews 101 reviews
32 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed March 12, 2015

I stayed here for a 2 night business trip and it is a clean & comfortable hotel. The room I was in did have some minor maintenance issues in it. The lobby is very, very large and spacious. It is very clean and has good seating for relaxing or meeting with people. The Bistro is behind the lobby and is... More 

Was this review helpful? Yes 1
Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 9, 2015

Central location, clean, modern furnishings, and well managed. Front desk staff are very well trained. During a recent business visit, Gerry of the desk staff was exceedingly helpful on a day when I bothered her for about five different things. Marriott - you should consider her for management training. She is a gracious and efficient "people-person." She should train staff... More 

Was this review helpful? Yes 1
Milford, Pennsylvania
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 8, 2015

We stopped here for one night on our way home from a long trip. The staff was very friendly and helpful. Our room was spacious with a lovely view of the city. The king size bed was very comfortable and our room had ample outlets to recharge our cell phones and tablets. The Bistro restaurant was a little pricey and... More 

Was this review helpful? Yes 1
Boston, MA
Top Contributor
59 reviews 59 reviews
20 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed January 26, 2015

I stayed with the Courtyard last week to get ahead of a winter storm and was very pleased. The staff are excellent - friendly, welcoming, and truly top notch. Everyone from the front desk to the doorman to the restaurant staff to housekeeping. Well done!! The hotel is clean and newly renovated. Rooms are spacious. The lobby welcoming. It's nice... More 

Was this review helpful? Yes
Montreal, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 21, 2015

Quick and friendly checking. Confortable and spacious rooms. Desk and free internet. Great public areas. Clean indoor poll and jacuzzi. Clean and well decorated. Free parking. I rarely met such a qualified and helpful staff.

Was this review helpful? Yes
Wilmette, Illinois
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 21, 2015

Was in town for a wedding. I had directions but the entrance is not well signed. Drove right by it as it is nondescript building. Turned around and finally had to enter through an exit. The entrance is next to a parking garage. It has a turnaround and you are able to leave your car and check in. When you... More 

Was this review helpful? Yes
Courtyard-Waterbury, Director of Sales at Courtyard by Marriott Waterbury Downtown, responded to this review

Dear Katlarko, Thank you for taking the time to provide us with a detailed review of your hotel stay. I am pleased to hear there over all you enjoyed your stay an did not have any issues that arose. We hope you enjoyed the wedding event you were in town for! Warm Regards, Tiffany Wilson More 

Questions? Get answers from hotel staff and past guests. Ask a question

65 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (25)
Viewed
Room/suite (8)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (2)
Viewed
Bathroom (3)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All management photos (40)
Viewed
Room/suite (10)
Viewed
Pool/beach area (2)
Viewed
Family/play areas (2)
Viewed
Business center/function rooms (5)
Viewed
Hotel & grounds (4)
Viewed
Dining (2)
Viewed
Bathroom (1)
Viewed
Other (14)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question