We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

CoCo Key Water Resort Hotel & Convention Center - Waterbury

3580 East Main Street, Waterbury, CT 06705 (Formerly Holiday Inn Waterbury)
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with getaroom to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Management photos
CoCo Key Water Resort Hotel & Convention Center - Waterbury
View Map
Add Photo Write a Review

434 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

Absolutely disgusting! Dirty, old, smelly, terrible service. Never ever again. The management should be working much harder to update, clean and make this place suitable for guests. The kids enjoyed the water park but i felt everything was filthy and couldn't wait to leave

Helpful?
4 Thank Hope S
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

We made a reservation on Groupon. When we got to the hotel, they could not find the reservation and even though they could see our confirmation online, would not give us a room. They told us we could pay $100 more to get a room at their rates and made us wait over an hour while they sat on hold... More 

Helpful?
2 Thank Tanya P

Travelers are raving about these Waterbury hotels

Yonkers, New York
1 review
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 4 weeks ago

my bother and his family went on sat. 1/9/16 for one night. in the middle of the night they were woken up by bites from bed begs. they had informed the manager and was told that they would get a refund after it was proven that it was indeed a bed bug. Very unprofessional! Sheets were very dirty and stained.... More 

Helpful?
12 Thank Spanish R
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed January 4, 2016 via mobile

I made the horrible mistake of purchasing a groupon for one night at this "water park resort"!! This place is NO resort I've stayed at motels in better condition. The entire staff mostly consist of what looks to be high school aged children who have no experience in the hospitality industry. The rooms are small and dirty the water park... More 

Helpful?
6 Thank Paula B
Naugatuck, Connecticut
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed January 2, 2016

we had to change our room as soon as we got there because the heater was broken and no light on desk. we got another room that had a working heater but dresser was sagging in center, wall light between beds was broken and bent on wall, wall sockets were loose in the wall when we tried to plug in... More 

Helpful?
7 Thank Peter H
North Haven, Connecticut
Level Contributor
38 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
1 of 5 stars Reviewed January 2, 2016

The water park itself isn't terrible , but gets really busy . The food at waterpark isn't bad . There's 3 larger slides , lazy river ,pool with basketball . There is also 3 smaller slides for the little kids . There's a game room upstairs with plenty of games . The hotel looks nice from lobby , but room... More 

Helpful?
1 Thank dolfan81771
Highland Falls, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed January 1, 2016

We went to Coco Key (2) years ago for New Years Eve Bash and had an amazing time. They had shows for that night all types of fun things for the children to do along with waterpark, fireworks and the most amazing cuisine from all around the world also breakfast beautiful buffet all included in the price for up to... More 

Helpful?
3 Thank LeoJohnDominick
Carlos S, Public Relations Manager at CoCo Key Water Resort Hotel & Convention Center - Waterbury, responded to this review

"We went to Coco Key (2) years ago for New Years Eve Bash and had an amazing time. They had shows for that night all types of fun things for the children to do along with waterpark, fireworks and the most amazing cuisine from all around the world also breakfast beautiful buffet all included in the price for up to... More 

Huntington, New York
Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed December 30, 2015 via mobile

We were a bit Leary of taking our kids to Coco Key, because we had read some iffy reviews. It turned out that there was no reason to fret. The room and bathroom were very clean. The staff was nice and helpful. The park was well kept, and there were many lifeguards, who were very attentive. The place could use... More 

Helpful?
3 Thank Steve I
Fall River, Massachusetts
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed December 27, 2015 via mobile

My family and I every year do something with kids so this year we decided to go to coco key.... Worst experience we ever had was told by the life guard we can only go around the wave pool 5 times than need to get out horrible horrible place

Helpful?
4 Thank Mikey T
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed December 27, 2015 via mobile

Have never taken my kids to this coco keys before. So we planned a trip. We drove 2 hours to get there. To have cloudy water an to be told we can only have 2 turns around the lazy river an then need to get out an do something else. I will never visit rhis coco keys again. Boston is... More 

Helpful?
4 Thank Nicole L
Questions? Get answers from hotel staff and past guests. Ask a question

122 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (109)
Viewed
Hotel & grounds (21)
Viewed
Room/suite (22)
Viewed
Bathroom (8)
Viewed
Dining (1)
Viewed
Pool/beach area (4)
Viewed
0:51
Videos (1)
Viewed
Other (52)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Hotel & grounds (3)
Viewed
Pool/beach area (1)
Viewed
View from room (2)
Viewed
Room/suite (5)
Viewed
Dining (1)
Viewed
Other (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Waterbury
5.3 mi away
Hampton Inn Waterbury
Hampton Inn Waterbury
#1 of 7 in Waterbury
4.0 of 5 stars 326 reviews
3.7 mi away
Courtyard by Marriott Waterbury Downtown
6.4 mi away
Homewood Suites by Hilton Southington
Show Prices
Show Prices
Show Prices
3.6 mi away
Econo Lodge Plantsville
Econo Lodge Plantsville
#1 of 1 in Plantsville
4.0 of 5 stars 78 reviews
3.5 mi away
Comfort Suites Southington - Cheshire
8.3 mi away
DoubleTree by Hilton Hotel Bristol, Connecticut
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay