We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 7 Waterbury hotels

CoCo Key Water Resort Hotel & Convention Center - Waterbury

3.0 of 5 Hotel   |   3580 East Main Street, Waterbury, CT 06705 (Formerly Holiday Inn Waterbury)
Hotel amenities
CoCo Key Water Resort Hotel & Convention Center - Waterbury
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Save
You added CoCo Key Water Resort Hotel & Convention Center - Waterbury to your Saves list
Ranked #5 of 7 Hotels in Waterbury
Write a Review

330 reviews from our community

Traveler rating
    34
    34
    49
    59
    154
See reviews for
186
6
6
15
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • Any
English first
  • All months
    (330)
  • Mar-May only
    (76)
  • Jun-Aug only
    (87)
  • Sep-Nov only
    (56)
  • Dec-Feb only
    (111)
All months
1 review
1 of 5 stars NEW

This is a below average hotel, for an above average rate. I paid $100/night for a room with a broken toilet, a shower that didn't drain properly, and a heater that sounded like a freight train each time it kicked on. The entire place reeks of chlorine and there were trash cans catching ceiling leaks in the hallways. My food... More 

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed 3 days ago NEW via mobile

Our room was disgusting. The toilet bowl was gross and seat didn't even fit the bowl. Sheets for blankets, bathroom mirror was spray painted fill length. Pool was dirty, cloudy and sandy in bottom of pool. The water park was okay I guess. Food not really edible. Coming from water park to rooms was freezing.

Was this review helpful? Yes 1
Orlando, Florida
Top Contributor
60 reviews 60 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

I don't think I have stayed at a hotel as bad as this one. I hesitate to write negative reviews but I must. I didn't pick this hotel. My daughter took the Connecticut bar exam and it was held here. We are from another state and didn't know better. It was dirty and in great need of a facelift. I... More 

Was this review helpful? Yes 1
Rehoboth, Massachusetts
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

We spent the night because the CT state bar exam was held here and we are from out of town...what were they thinking holding the exam here?!!! The place was filthy, worn out, and loud. The only place to eat is over priced. The towels in the bathroom are thread bare and they don't give you face clothes. They give... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 5 days ago NEW via mobile

This hotel sucked it was the worst hotel ever the only good thing was the water park other than that it was crap the beds sucked there were stains on the sheets and TV only had 3 stations and it was all fuzzy the remote didn't even have batteries the pips were leaking in the sink everything in the room... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Well if your looking for a 5 star hotel resort to spend with your family this is not for you. Before booking I looked at some of the reviews for this place and they weren't great. But booking this weekend was so cheap for the 5 of us. I had to give it a try. First when we got there... More 

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed 6 days ago NEW

For the amount of guests, the hotel is completely understaffed. The staff that is there is fantastic and just try to keep angry hotel guests at bay. The overall condition of the hotel is mediocre at best. Every single vending machine was empty. Good luck trying to get anything to drink or eat. I could go on and on. Unless... More 

Was this review helpful? Yes
New York City, New York
Top Contributor
51 reviews 51 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

I was very disappointed this year in the Halloween Celebration. I know the celebration is suppose to be geared toward children but I found myself fighting with adults to get my child's face painted, tattoos, food, and crafts. The adults were cutting in front of the children to get their face painted and I was so turned off from the... More 

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

Very, very, very, dirty, every area from the parking lot, through hallways all the way to the room. Uncomfortable beds,dirty carpet,moldy bathroom. Waterpark has poor maintanance. Not recommended!!!!!! I waited my money and my time.

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

So I read all the horrible reviews the night before we arrived. I expected the worst - it wasn't all that bad. So far the check in process was the worst part. 90 mins in line to check in. They need more staff during a winter break week. Expecting all these guests at the same check in time, they should... More 

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to CoCo Key Water Resort Hotel & Convention Center - Waterbury? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about CoCo Key Water Resort Hotel & Convention Center - Waterbury

Address: 3580 East Main Street, Waterbury, CT 06705 (Formerly Holiday Inn Waterbury)
Location: United States > Connecticut > Waterbury
Price Range (Based on Average Rates): $
Hotel Class:3 star — CoCo Key Water Resort Hotel & Convention Center - Waterbury 3*
Number of rooms: 284
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Booking.com, Despegar.com, Hotels.com, Odigeo and Tingo so you can book your CoCo Key Water Resort Hotel & Convention Center - Waterbury reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Coco Key Water Resort Hotel And Convention Center - Waterbury
Holiday Inn Waterbury
Waterbury Holiday Inn

70 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (57)
Viewed
Hotel & grounds (7)
Viewed
Bathroom (8)
Viewed
Room/suite (7)
Viewed
Dining (1)
Viewed
Pool/beach area (4)
Viewed
0:51
Videos (1)
Viewed
Other (29)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Hotel & grounds (3)
Viewed
View from room (2)
Viewed
Pool/beach area (1)
Viewed
Room/suite (5)
Viewed
Dining (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay