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All 7 Waterbury hotels

CoCo Key Water Resort Hotel & Convention Center - Waterbury

3.0 of 5 Hotel   |   3580 East Main Street, Waterbury, CT 06705 (Formerly Holiday Inn Waterbury)
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CoCo Key Water Resort Hotel & Convention Center - Waterbury
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21%
Ranked #5 of 7 hotels in Waterbury
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202 people have reviewed this hotel

Traveler rating
    20
    23
    30
    40
    89
See reviews for
124
5
1
5
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • Any
English first
New York City, New York
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed yesterday NEW

We went to Coco Key Ct for 1 night and that was 1 night to many. The hotel if you can call it that is very run down the rooms are old and the carpets and beds are soiled with urine. The dust had not been cleaned in years and the room had never been vacuumed, The halls are nasty... More

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1 review
1 of 5 stars Reviewed yesterday NEW via mobile

Ok me my nieces and nephews ranging from 1-5 yrs old went to coco keys. First of all, it took an hour to check in. I took the kids to the park the played about 10 mins because the pool water was dirty and it was to crowded. Parents letting there kids stand up and urinate in the pool. After... More

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Long Island, New York
1 review
1 of 5 stars Reviewed yesterday NEW via mobile

If you have children under 10 and want an inexpensive one night excursion within a reasonable distance. This may be for you. But buyer beware there is a great trade off. Lets start with cleanliness. The halls, and carpeted atrium may have only seen a vacuum once a week. Neither had been vacuumed during my stay. The water in the... More

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Hicksville, New York
1 review
4 of 5 stars Reviewed 2 days ago NEW

Hello Everyone! I just took a spring break vacation with my family this past week and I had a great time at the Coco Key Water Resort. Lets start by Customer Service. I was personally introduced to the Operational Manager Jayson SIngh who took care of everything we needed! When I first arrived It was overly packed but with a... More

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New Canaan, Connecticut
1 review
1 of 5 stars Reviewed 4 days ago NEW

I made reservations for the presidential suite for two nights. Arrived around 5:00 first night with my 11 year old and two friends in tow. Nasty, dirty, smelly room. No pillows or bedding for roll away and sofa bed. Asked times for bedding! Finally arrived at 10:00 as the girls were going to bed. Two towels for a two bathroom... More

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Long Island, New York
1 review
1 of 5 stars Reviewed 5 days ago NEW via mobile

Ice machine out of order had to carry cooler up to next floor for a working machine.water park water cold,not enough tubes for rides so went to pool only to find it crowded w/cloudy water,floating objects including hair & weave on side of pool.no life guard & its spring break.fitness room looks empty so try to work out...door broke can't... More

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Maybrook, New York
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

Absolutely no security. Unsupervised children running everywhere. Jumping in the pools. It was madness and dangerousness the workers were the only nice thing about this place. The front desk people were nice and one female life guard. All else was just crazy.

Was this review helpful? Yes 1
A TripAdvisor Member
2 of 5 stars Reviewed 4 weeks ago

We came from Brooklyn, NY, 4hrs driving time because of the heavily trafficked road. Waterpark opened at 10am - our kids were up since 7am. There is not much to do here besides water park, so we were sitting in our room for 3hrs. They should really rethink their hours of operation, especially for those guests that are staying at... More

Was this review helpful? Yes 2
Wakefield, Rhode Island
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My family and I spent the weekend at the CoCo Key Water Resort Hotel & Convention Center this past weekend. We checked in around 1:00 and went to the water park right away. I was surprised on how big the place was. I was also surprised by the number of people there was. The place was packed. Kids everywhere. The... More

Was this review helpful? Yes 2
North Syracuse, New York
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 7, 2014

I was extremely disappointed in my recent trip to this resort. It sounds like an awesome place but in reality there is a great deal which needs be done to reach my standards. Firstly the location is advertised as being newly renovated, our room was not. Parking is a nightmare. The lobby is beautiful and our breakfast was good but... More

Was this review helpful? Yes 2

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Additional Information about CoCo Key Water Resort Hotel & Convention Center - Waterbury

Also Known As:
Coco Key Water Resort Hotel And Convention Center - Waterbury
Holiday Inn Waterbury
Waterbury Holiday Inn
Address: 3580 East Main Street, Waterbury, CT 06705 (Formerly Holiday Inn Waterbury)
Location: United States > Connecticut > Waterbury
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 7 hotels in Waterbury
Price Range (Based on Average Rates): $$
Hotel Class:3 star — CoCo Key Water Resort Hotel & Convention Center - Waterbury 3*
Official Description (provided by the hotel):
Experience Connecticut's ultimate indoor water resort! No matter what the weather is like outside, it's always a bright and sunny 84 degrees at CoCo Key! With over 50,000 sq. ft. of indoor Key West-style adventure, CoCo Key Water Resort has all the fun and excitement your family can handle. ... more   less 
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