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All 7 Waterbury hotels

CoCo Key Water Resort Hotel & Convention Center - Waterbury

3.0 of 5 Hotel   |   3580 East Main Street, Waterbury, CT 06705 (Formerly Holiday Inn Waterbury)
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CoCo Key Water Resort Hotel & Convention Center - Waterbury
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Ranked #5 of 7 Hotels in Waterbury
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332 reviews from our community

Traveler rating
    34
    34
    49
    60
    155
See reviews for
186
6
6
16
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Hartford, Connecticut
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars NEW

This February the hotel hosted the CT Bar Exam, so I stayed there. I did not use the water park, and frankly, after seeing how dirty the rooms were I would not even dare to step my foot in that park. The bathroom was outright disgusting: with hair in the tub and on the wall. The toilet itself, well, it... More 

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

The pictures on the website just play with your mind....they don't have enough lockers for there "reserved guests"...the bed sheets had blood stains....the heater didn't work...the manager Connie Gilmore was very unpleasant.The front desk personal very rude and ghetto. To check in was a 45 minute wait on a line in front of there main entrance. Then when my husband... More 

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

This is a below average hotel, for an above average rate. I paid $100/night for a room with a broken toilet, a shower that didn't drain properly, and a heater that sounded like a freight train each time it kicked on. The entire place reeks of chlorine and there were trash cans catching ceiling leaks in the hallways. My food... More 

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Our room was disgusting. The toilet bowl was gross and seat didn't even fit the bowl. Sheets for blankets, bathroom mirror was spray painted fill length. Pool was dirty, cloudy and sandy in bottom of pool. The water park was okay I guess. Food not really edible. Coming from water park to rooms was freezing.

Was this review helpful? Yes 1
Orlando, Florida
Top Contributor
60 reviews 60 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I don't think I have stayed at a hotel as bad as this one. I hesitate to write negative reviews but I must. I didn't pick this hotel. My daughter took the Connecticut bar exam and it was held here. We are from another state and didn't know better. It was dirty and in great need of a facelift. I... More 

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Rehoboth, Massachusetts
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

We spent the night because the CT state bar exam was held here and we are from out of town...what were they thinking holding the exam here?!!! The place was filthy, worn out, and loud. The only place to eat is over priced. The towels in the bathroom are thread bare and they don't give you face clothes. They give... More 

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1 review
1 of 5 stars Reviewed 1 week ago

This hotel sucked it was the worst hotel ever the only good thing was the water park other than that it was crap the beds sucked there were stains on the sheets and TV only had 3 stations and it was all fuzzy the remote didn't even have batteries the pips were leaking in the sink everything in the room... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Well if your looking for a 5 star hotel resort to spend with your family this is not for you. Before booking I looked at some of the reviews for this place and they weren't great. But booking this weekend was so cheap for the 5 of us. I had to give it a try. First when we got there... More 

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

For the amount of guests, the hotel is completely understaffed. The staff that is there is fantastic and just try to keep angry hotel guests at bay. The overall condition of the hotel is mediocre at best. Every single vending machine was empty. Good luck trying to get anything to drink or eat. I could go on and on. Unless... More 

Was this review helpful? Yes 1
New York City, New York
Top Contributor
51 reviews 51 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was very disappointed this year in the Halloween Celebration. I know the celebration is suppose to be geared toward children but I found myself fighting with adults to get my child's face painted, tattoos, food, and crafts. The adults were cutting in front of the children to get their face painted and I was so turned off from the... More 

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Additional Information about CoCo Key Water Resort Hotel & Convention Center - Waterbury

Address: 3580 East Main Street, Waterbury, CT 06705 (Formerly Holiday Inn Waterbury)
Location: United States > Connecticut > Waterbury
Price Range (Based on Average Rates): $
Hotel Class:3 star — CoCo Key Water Resort Hotel & Convention Center - Waterbury 3*
Number of rooms: 284
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Also Known As:
Coco Key Water Resort Hotel And Convention Center - Waterbury
Holiday Inn Waterbury
Waterbury Holiday Inn

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