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All 7 Waterbury hotels

CoCo Key Water Resort Hotel & Convention Center - Waterbury

3.0 of 5 Hotel   |   3580 East Main Street, Waterbury, CT 06705 (Formerly Holiday Inn Waterbury)
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CoCo Key Water Resort Hotel & Convention Center - Waterbury
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Ranked #5 of 7 Hotels in Waterbury
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288 reviews from our community

Traveler rating
    33
    31
    42
    55
    127
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169
6
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10
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Cairo, New York
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

First off, let me start by saying that we have visited this hotel more than one time and never really had much of an issue (it's not a 5 start hotel, but it's always been decent enough not to complain). If you check my other reviews I am a fairly positive person, and I don't usually give bad reviews -... More

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Worcester, Massachusetts
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The hotel quoted one price over the phone,we reserved at that price. When we checked in the price was higher by $45.00. We wanted 2 rooms,one with a king bed and one with 2 doubles,next to each other. They gave us the king and the other was across the hall with one queen! We had to go all the way... More

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Bronx, New York
1 review
3 of 5 stars Reviewed 1 week ago

Great for families with small children. Will highly recommend this place. I wish that the temperature of the water park was a little wormer and the water was a bit cold. But overall it was a good place.

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Waterbury, Connecticut
2 reviews
4 of 5 stars Reviewed 1 week ago

This is the 2nd time this year that I reserved hotel and convention center for an event. The staff was so kind and the participants left the event very happy. The room was clean and I my family had a great time.

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1 review
1 of 5 stars Reviewed 1 week ago

We bought a package for two day passes and an overnight in the hotel. When we first checked in, our room was dingy, and smelled horrible. They switched us to a different room, off the indoor "courtyard". Two lamps, neither of them worked. The heat and AC unit was non -functional and the carpet looked filthy. We decided not to... More

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Manchester, Connecticut
Contributor
16 reviews 16 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Took my 6 yr. old granddaughter for bday present. Hotel pool water was cold, water in hot tub was brown paint mostly gone around it.Water park water too cool. Restaurant only had Mexican buffet, our room temp set at. 64.

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Staten Island
Contributor
15 reviews 15 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I came here with my family i have two daughters age 2 and 3. I came to this water park because it is billed for kids. The first night im here theres a bunch of people (not kids) running around the hallways knocking on peoples doors very loudly. My door way knocked on two seperate occasions. this went on until... More

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Charlotte, North Carolina, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

When you walk into the hotel, you hear the music playing, its very calming and soothing and it follows you all the way to the elevator. The front desk staff is very friendly and my check in time was quick. When I went to my room, I had a problem with my AC, maintenance fixed it right away. The room... More

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We have stayed at this hotel several times over the past few years and our last stay being 10/11/14 we booked for a 2 night stay but had to leave after 1 night due to a death in our family. When had rented 2 rooms. With each being billed separately. Our confirmation noted a rate of $92.65 for the first... More

Was this review helpful? Yes 2
New York Mills, Minnesota
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 22, 2014 via mobile

Rooms were not cleaned properly. I found garbage from previous occupant under my bed. Fixtures in bathroom rusty and handle to hot water in sink came off. The manager was nice. Can't say same for the owner and the employees. The hallways smell and was very dirty. Many areas of hotel were only cleaned on Thursday (we were there mon-fri... More

Was this review helpful? Yes 1
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Additional Information about CoCo Key Water Resort Hotel & Convention Center - Waterbury

Address: 3580 East Main Street, Waterbury, CT 06705 (Formerly Holiday Inn Waterbury)
Location: United States > Connecticut > Waterbury
Price Range (Based on Average Rates): $
Hotel Class:3 star — CoCo Key Water Resort Hotel & Convention Center - Waterbury 3*
Number of rooms: 284
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Also Known As:
Coco Key Water Resort Hotel And Convention Center - Waterbury
Holiday Inn Waterbury
Waterbury Holiday Inn

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