The only good things to say about this hotel was that the staff was very friendly and accommodating and the beds were comfortable. TV remote only worked when you were standing directly in front of it. Breakfast was another disappointment. Eggs looked like marbles because they were frozen ( I asked). Shower water temperature fluctuated while taking a shower from... More

Toilet not fastened to floor! Cold water in morning for shower and shaving. Remote for tv did not work. No place to put soap in the shower.I informed desk clerk of all the shortcomings and all she had to say was "sorry" and giggled.No manager around. No help.

seriously, what did this place have that my van doesnt? and sleeping in the van is free. interenet didnt work, no fridge, no microwave. couldnt even access microwave in lobby without front desk taking it in back and microwaving it for me. do you want someone else touching your dinner? honestly if i didnt have a pre-pay i could have... More

Not perfect but pretty close. I wish they'd provide a fridge and microwave but understand their concerns of them getting stolen. Clerk Robert @ checkin very polite and accommodating. Bathroom slightly cramped but nice room and excellent beds. Breakfast was best quality inn breakfast ever and Ana was a joy!! She went out of her way to help my wife... More

I chose this hotel recently over others due to the review. Very disappoint, this a MOTEL. All outside access to rooms. VERY noise and the highway is the parking lot. Bathrooms are cramped and the breakfsat is horrible. Found a dirty hair in the bathroom. DISGUSTING. This ho//MOTEL is not worth the stay.

We stayed here as a stop over hotel in route to our vacation. We arrived in the evening, with several people hanging out on the walkway smoking which was uncomfortable to walk by. Our rooms were smoking rooms. When we called the front desk to complain, we were told that we had booked smoking rooms. Due to the fact we... More

Traveling without my family is a bummer. Having to spend a ton of money on hotels that claim to be better than what they are isn't cool either. This isn't the case here. I didn't expect this hotel to be as nice as it was. Staff friendliness can really be a deal breaker anywhere you go. This Quality Inn impressed... More

I recently had a pleasant stay at this hotel. Newly renovated, the rooms are clean and comfortable. The staff was friendly and helpful. The complimentary breakfast was also surprisingly enjoyable. I will stay at this hotel again and recommend it to all.

Love this hotel! Recently had to stay in a hotel due to some do-it-yourself repairs that were being done on my house. We decided to stay at the Quality Inn because of its location. Renovations are out of this world and the staff is outstanding! If you have to stay in the Waterbury area, I definitely recommend this hotel!