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All 7 Waterbury hotels

Quality Inn

2.0 of 5 Motel   |   95 Scott Rd, Waterbury, CT 06705 (Formerly Waterbury Super 8 Motel)
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Ranked #3 of 7 Hotels in Waterbury
A recent review
3 of 5 stars Reviewed October 19, 2014
jenna5309 Fish Creek, Wisconsin
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40 reviews from our community

Traveler rating
    14
    8
    5
    9
    4
See reviews for
8
7
8
10
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Monroe, New York, United States
Senior Reviewer
9 reviews 9 reviews
2 of 5 stars Reviewed 4 weeks ago

I am a Choice Hotels Platinum member, so I've stayed a lot of nights in a lot of Comfort, Quality and Sleep Inns. This place is on the very low end of the scale- probably the second-worst I've stayed at. Where do I start? From the lack of drain plugs in the sink and tub, to the mold growing in... More

Was this review helpful? Yes
Monica M, General Manager at Quality Inn, responded to this review

Thank you for taking the time to bring these matters to our attention. We take all comments very seriously and will address each issue with our team members. We do not want any guest to ever be so unhappy with our hotel. I do apologize for the issues you experienced and again thank you for taking the time to review... More

Fish Creek, Wisconsin
Contributor
20 reviews 20 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 19, 2014

I recently had the sad responsibility of booking a stay the Quality Inn in Waterbury, Connecticut for my parents due to a death in the family. They were given an outside booking telephone number by a friend, which I used to make an online-prepaid reservation for them with. I was not very happy with the total cost of the room,... More

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Monica M, General Manager at Quality Inn, responded to this review

Thank you for taking the time to write a review about your recent stay with us. We are so sorry to hear of your loss. Please know that I will take these issues back to my team and we will work to improve our level of service. We hope that you will give us a second chance to make a... More

Yarmouth Port, Massachusetts
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 16, 2014

We asked for a room on the back side of the hotel so we would not hear a lot of Interstate noise. Room was not large but adequate & clean. Too many pieces of furniture for the size of the room Had to move a chair in order to hang clothes in a wardrobe closet. Small towels & only two.... More

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Monica M, General Manager at Quality Inn, responded to this review

Dear Ginnyb1940, Thank you for reviewing your recent stay with us. It was great to hear that you did find your room clean and that you did enjoy our breakfast selection. We do take all of your comments and use them to improve our quality of service. We appreciate you letting us know. We hope to see you again soon!... More

Yorktown, Virginia
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed September 6, 2014

This place is just off the interstate. We could hear traffic from the interstate but it didn't keep us awake. You could hear the AC unit run, but it was background noise. Our room was clean & spacious. The beds comfortable. We slept well. The hotel was full but we were not bothered by noise. The bathroom sink was an... More

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Monica M, General Manager at Quality Inn, responded to this review

Thank you for taking the time to write a review about your recent stay with us. We can see there were many things you did like about our property and some things that we will be sure to address. We appreciate feedback so that we know where we need improvement. We hope to see you again soon! Thank you, Monica... More

oregon
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 4, 2014

Our room was quite large. We stayed here during a renovation and it didn't seem too different this time. It was clean, good wifi and good breakfast. It appeared there may have been some water damage to the ceiling but it seems everytime we are in this part of the country it pours rain! We didn't notice too much road... More

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Monica M, General Manager at Quality Inn, responded to this review

Thank you for rating your recent stay with us! We are so happy you enjoyed our hotel. We will of course look into this maintenance issue you mentioned and be sure to address it. We look forward to your next visit! Thank you, Monica Morgan General Manager More

2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 19, 2014

Horrible night .We got the last room available. We turned the sheets down and found blood on the top sheet and the comforter.We tried to sleep without covers.The guy just shrugged his shoulders and charged us $138.00!He didn't care.

Was this review helpful? Yes 1
Monica M, General Manager at Quality Inn, responded to this review

Dear donnamG9829MK, Thank you for taking the time to bring such matters to our attention. We value your patronage and certainly want to know if you were dissatisfied any way. Please accept our apologies for this situation and know that we will address it with our staff immediately. Thank you, Monica Morgan General Manager More

Milwaukee, WI
Top Contributor
61 reviews 61 reviews
27 hotel reviews
96 helpful votes 96 helpful votes
2 of 5 stars Reviewed August 15, 2014

This hotel is an older building (former Super 8) that has been renovated within the last 5 years. It is right on Interstate 84 so the road noise is expected. Hotel staff at front desk were nice (one instance) and fine (2nd instance). We went for a short walk around the hotel, which wasn't the best place to walk, but... More

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Monica M, General Manager at Quality Inn, responded to this review

Dear D-Phud, Thank you for taking the time to tell us about your experience at out hotel. I am sorry you were disappointed on this occasion, and I apologize for any inconvenience you experienced. We sincerely appreciate your feedback. It provides us with the information needed to correct problems and improve the services that we offer our guests. We hope... More

NYC
Top Contributor
155 reviews 155 reviews
37 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed July 30, 2014 via mobile

This was a last minute stay and I was quite pleased. Good location, nice service and clean room. Strong wireless and free breakfast. This is not the Four Seasons but it was well worth the price and fit my needs perfectly.

Was this review helpful? Yes
Monica M, General Manager at Quality Inn, responded to this review

Dear Amex Traveler, Thank you for taking the time to review your recent stay. We are glad you enjoyed our hotel! We hope to see you again soon! Thank you, Monica Morgan General Manager More

Connecticut
Top Contributor
102 reviews 102 reviews
21 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed July 25, 2014

The hotel was surprisingly nice. This place is newly renovated and has beds that are really sleepable. Some smaller chain hotels seem to not have some of the qualities that the larger one hold. This place is like a larger hotel and the staff is friendly and always has my room key ready whenever go to check in. I would... More

Was this review helpful? Yes
Monica M, General Manager at Quality Inn, responded to this review

Thank you for taking the time to review your stay with us! We are so happy you enjoyed your time at the Quality Inn Waterbury! We look forward to your next visit! Thank you, Monica Morgan General Manager More

Central Maine
Top Contributor
84 reviews 84 reviews
8 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed July 20, 2014

First off, we would stay here again if in the area. That being said, we were on our way to DC and needed a place to stay. We had printed off reviews and prices of places to stay on the way in the event of needing to stop. We had a late night check in and they were able to... More

Was this review helpful? Yes 1
Monica M, General Manager at Quality Inn, responded to this review

Thank you for taking the time to review your recent stay with us. It's good to hear that you would stay with us again, and that you found so many points you did enjoy. We will be sure to address all of the issues you did not find satisfactory. We want to do our best to resolve these issues before... More

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Additional Information about Quality Inn

Address: 95 Scott Rd, Waterbury, CT 06705 (Formerly Waterbury Super 8 Motel)
Phone Number:
Location: United States > Connecticut > Waterbury
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn 2*
Number of rooms: 51
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Also Known As:
Waterbury Super 8 Hotel Waterbury
Super 8 Waterbury
Super Eight Waterbury
Waterbury Super Eight

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