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All 4 Vernon hotels

Holiday Inn Express Vernon

2.5 of 5 Motel   |   346 Kelly Road, Vernon, CT 06066
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Ranked #1 of 4 hotels in Vernon
A recent review
3 of 5 stars Reviewed January 10, 2014
TravelShae Fort Myers, Florida
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56 people have reviewed this hotel

Traveler rating
    15
    21
    12
    4
    4
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21
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9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Charlotte, NC
Reviewer
4 reviews 4 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 4 weeks ago

1) The motel is the midst of a total renovation, yet it is open for business. This means: A) The elevators are out of service INDEFINITELY. This a THREE STORY WALKUP. B) The first floor rooms have been snapped up by people who know about the construction. C) From 9AM to 5PM Mon-Fri This motel is AN ACTIVE CONSTRUCTION SITE.... More

Was this review helpful? Yes
Victor-346, Owner at Holiday Inn Express Vernon, responded to this review

I am sorry you feel this way: Here is an update: - The elevator is scheduled to be back this week (however we are only using 2 floors during the time when the elevator is not operational.) - The Hotel was built in 1997 (so we are 17 years old) - The construction takes place from 9am - 3pm -... More

Scottsdale, Arizona
Top Contributor
268 reviews 268 reviews
56 hotel reviews
161 helpful votes 161 helpful votes
2 of 5 stars Reviewed July 12, 2014

We knew ahead of time that this place was being renovated so we thought that we were prepared. Wrong! The desk clerk could not have been less welcoming. She sat behind her desk and seemed preoccupied, both when we arrived and during our visit. The hall ways were dark and dismal, and the elevator of this hotel was blocked by... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Vernon, responded to this review

Dear jnichols, Thank you for taking the time to provide feedback on your stay. It is unfortunate your interactions with the staff prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you... More

Akron, Ohio
Senior Contributor
39 reviews 39 reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed July 7, 2014 via mobile

Due to highway delays (2 hours on I84 at the Delaware River) I needed a place to crash, and made a reservation at this Holiday Inn Express, expecting the relatively predictable stay ... I should have read reviews first, but I was tired. They are remodeling ... Those who complained about the small of cigars can take comfort, the small... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Vernon, responded to this review

Dear OscarPhilips, Thank you for staying with us and for leaving a review of our property. I am very disappointed to hear about your experience on your recent stay. Please accept our sincerest apologies for any inconvenience the hotel condition may have caused you. I would love the opportunity to regain your faith and would welcome the opportunity to discuss... More

Fort Myers, Florida
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed January 10, 2014

I chose this hotel because I had stayed in another Holiday Inn Express in Rhode Island the night before and had a great experience there. Unfortunately, this hotel in Vernon did not live up to the standard I was expecting. The hotel was very convenient to the highway and incredibly easy to find. I immediately detected a strong scent of... More

Was this review helpful? Yes 4
IHGCare, Guest Relations Manager at Holiday Inn Express Vernon, responded to this review

Dear TravelShae, Thank you for sharing your experience regarding your stay with us. We are truly disappointed to know you did not enjoy your overall experience with us, and regret the issues you encountered. We have shared your input with our management team to review and make necessary improvements accordingly. While we understand that your stay was not 100% satisfactory,... More

Center Ossipee, New Hampshire
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed December 22, 2013

We stayed here just before they are due to close the hotel to upgrade it. The staff were so friendly and welcoming. The room was very quiet and the bed super comfortable. We stayed at the Quality Inn last time we were in Vernon and would not stay there again. This place was a lot more comfortable. The free breakfast... More

Was this review helpful? Yes 1
Pittsburgh, Pennsylvania
Top Contributor
74 reviews 74 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 10, 2013

Our room was very clean and we had no problems. The hotel is right off the highway, so it was a great location. The woman at the desk recommended the restaurant next door and it was very good. The breakfast was the usual tasty food that Holiday Inn provides to travelers.

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Locust Grove, Virginia
Top Contributor
58 reviews 58 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 15, 2013

Just what you expect from Holiday Inn, clean rooms, spacious accommodations, friendly staff. Conveniently located just off I-84 east of Hartford. The breakfast buffet is pretty good offering eggs, bacon, sausage, potatoes, fruit, juices, pastries and so on. Our room was very quite and comfortable. There are several restaurants very near by.

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Wausau
Top Contributor
161 reviews 161 reviews
28 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed October 31, 2013

It is a good chain, good location. Walls seem thin between rooms. But then again that idiot had the TV at full. Very good dinner choices near by, probably the best dinner locations near any HI that I ever stated at. Location is the best.

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Winchester VA
Top Contributor
134 reviews 134 reviews
68 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed October 25, 2013

Nothing fancy about this property. The room was reasonably clean and the bathroom wasn't a disaster. The breakfast was typical--frozen eggs and sausage, yogurts, English muffins, juices and coffee. What little interaction we had with the staff was very pleasant.

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IHGCare, Guest Relations Manager at Holiday Inn Express Vernon, responded to this review

Dear themajortraveler, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I appreciate feedback that we receive, whether positive and negative to ensure we provide the best level of service and... More

Boston/Cape Cod
Top Contributor
66 reviews 66 reviews
21 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed September 23, 2013

It was just fine; reasonably clean and neat, convenient to the highway. I will say the double beds were very small and it was not convenient that the weekend b'fast starts at 6:30am and I had to leave at 615 but oh well. I'd stay there again for the same event.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Vernon, responded to this review

Dear BigCJ65, Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. It is always great to hear from our guests on how we are doing. Your patronage and support to the hotel is very... More

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Additional Information about Holiday Inn Express Vernon

Address: 346 Kelly Road, Vernon, CT 06066
Location: United States > Connecticut > Vernon
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Vernon 2.5*
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Also Known As:
Holiday Inn Express Vernon Hotel Vernon
Holiday Inn Vernon

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
It's familiar. But it's better than ever before. Outside, you'll notice a new sign and landscaping. Inside, you'll notice new furniture, remodeled bathrooms, stylish decor, crisp linens, and a selection of soft and firm pillows. It's more than a warm bed, a clean room, and a friendly smile. It's a hotel where you can sit back, relax and be yourself. ... more   less 
Number of rooms
63

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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