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Motel 6 Hartford / Vernon

51 Hartford Tpke, Vernon, CT 06066 (Formerly Quality Inn Vernon)
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1 room 1 guest
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Motel 6 Hartford \/ Vernon
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56 Reviews from our TripAdvisor Community

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Traveler rating
    8
    7
    11
    14
    16
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16
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8
6
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
  • All months
    (56)
  • Mar-May only
    (8)
  • Jun-Aug only
    (22)
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    (17)
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    (9)
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Manchester, Connecticut
Level Contributor
8 reviews
2 of 5 stars Reviewed July 21, 2015

I stayed here quite a few times because it is local to me. It is not very clean. The pool NEVER works!! They gave me a room with the door broken 2 times, 2 different rooms. The first time i walked up and realized the door wasnt even closed and it was incapable of closing. The second time i had... More 

Was this review helpful? Yes
6Team, Brand Experience Team member at Motel 6 Hartford / Vernon, responded to this review

Jaime, Thank you for posting your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. Please know the conditions you experienced are an exception to our guest commitment and as such, we apologize. Motel 6 standards for quality rest on our promise to offer the... More 

Fort Myers, Florida
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 19, 2015

I had room at the back of the hotel, interior entrance, Some people hanging about, and a chair I sat in broke, I fell to the floor and manager seemed uninterested and asked If I wanted to fill out a report. Shower curtain rod loose, and telephone didn't work. No one came to take care of either complaint

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Saint John, Canada
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed May 21, 2015

We have been staying at the Motel 6 chain of hotels throughout our travels this month. This is the first one that I cannot give a rating above a 2. As others have noted there is a strange and unpleasant smell upon entering the lobby. The desk clerk was very friendly and helpful. Upon first entering our room the first... More 

Was this review helpful? Yes
6Team, Brand Experience Team member at Motel 6 Hartford / Vernon, responded to this review

Dear JJ, Thank you for sharing your review. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the odor concern you describe. Please know that the conditions you describe are atypical to Motel 6 standards for quality and we apologize for the inconveniences you experienced. Our standards for quality rest on the... More 

Springfield, Massachusetts
1 review
1 of 5 stars Reviewed May 18, 2015

I wish I took the time to read these reviews PRIOR to going here .. As soon as take one step through the front door you're hit with a strong of mildew moldy smell. The man at the front desk does not belong working with the public he was rude and very arrogant . I booked the room on Motel... More 

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6Team, Brand Experience Team member at Motel 6 Hartford / Vernon, responded to this review

Dear Guest, Thank you for taking the time to share your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. We apologize for any inconvenience or misunderstanding that may have occurred during your recent stay with regard to your reservations and key issues. Our... More 

East Hartford, Connecticut
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 25, 2015

Where do I start .. the smell in the lobby that drifts throughout the hallways, the rude and unhelpful front desk staff or the outdate rooms that are barely clean and falling apart? This was once a nice property when it was the Quality inn .. im not sure what happend but you can tell that it is not taken... More 

Was this review helpful? Yes 1
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed October 21, 2014

Where to start? The room was terrible, looked old and and uninviting. Looked in the bathroom and no towels! Called the front desk and finally a knock on the door. Received a set of towels and the bath towel was the smallest towel I had ever seen. And as the door closed, we saw one of the maids passed this... More 

Was this review helpful? Yes 1
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed October 12, 2014

We booked 2 rooms in this hotel by calling motel 6 helpdesk. When we reached this hotel at 11pm in night we were told that no rooms are available. It looks like motel 6 customer care had overbooked this hotel. Guy at the frontdesk told us rudely it was not his problem and we should go out and search for... More 

Was this review helpful? Yes 2
6Team, Brand Experience Team member at Motel 6 Hartford / Vernon, responded to this review

Dashny, Thank you for taking the time to post your review. We apologize for any misunderstanding that may have occurred during your recent stay. Please know the issues you describe are an exception to our guest commitment and as such, we apologize. We encourage you to contact our Guest Relations department at 1-855-787-9864 to record the details of your experience... More 

North Jersey
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed August 22, 2014

The room was clean and comfortable and the hotel was easy to find and within a short distance from the Lake Compounce amusement park. All big pluses. The room had a refrigerator with nice freezer, microwave, flat-screen TV, free internet and not much else. No phone, no clock, no hair dryer (although they were available in the office), no shampoo,... More 

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 16, 2014

Where do I start !? Mold everywhere in the bathroom. Room was dirty. Found numerous objects in room that seemed really sketchy, and made it seem as if all the did was put clean sheets on the bed . Had to switch rooms 30 min after checking in . Horrible grounds keeping . Every machine is broke down besides the... More 

Was this review helpful? Yes 1
Denver, Colorado
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 12, 2014

My family and I recently got a room here. The room was nice and the hotel was relatively clean. Unfortunately, the surrounding area and the people we saw wandering around caused us to feel rather uncomfortable. Therefore, it is unlikely that we would stay here again. However, the desk clerk Andrea, was very sweet. If I could give the motel... More 

Was this review helpful? Yes 1
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