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Quality Inn

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425 Hartford Tpk. (SR 30), Vernon, CT 06066 (Formerly Comfort Inn Vernon)
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70 reviews from our community

Traveler rating
    16
    14
    11
    11
    18
See reviews for
28
21
5
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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    (70)
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    (11)
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    (24)
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    (22)
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    (13)
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New Bedford, Massachusetts
1 review
1 of 5 stars Reviewed yesterday NEW

This hotel is disgusting and the staff is rude. I walked into their lobby area to check in and could smell a horrible moldy smell. Rooms had cob webs and mold. I never even checked in and cancelled my stay. Or should I say tried to cancel my stay they refused to let me cancel and stole my money. I... More 

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1 review
1 of 5 stars Reviewed April 7, 2015 via mobile

Very nasty place. No room service so your room goes days without being clean or replenished with wash clothes and towels. You only get 2 of each and cannot get any new towels unless you give the used ones back. Iron is chained to the ironing board. Staff is rude. Seems like the whole family lives at the hotel. Stay... More 

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Travelers are raving about these Vernon hotels

North Attleboro, Massachusetts
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed March 25, 2015

I have one word for this hotel - MICE!!! When I see one running across the floor, not good! I don't think I slept the entire night. I know they are around, but I shouldn't see one when I'm walking down the hallway and it makes it's way into my room!

Was this review helpful? Yes
Rock Island, Illinois
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 21, 2015

Price is OK and bed is very comfortable but we have stayed here many times and it seems in the past year the quality of the amenities has depreciated. When we arrived we were greeted by a friendly young man who opened the door for us and very gladly went to get me an extra towel. When I asked him... More 

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Shelby, Montana
Top Contributor
94 reviews 94 reviews
19 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed November 1, 2014

This is a small motel, conveniently located about a mile off I-84. Lots of restaurants and shopping in the area. We've stayed here a couple of times. It is always clean and quite. The hot breakfast is quite good with lots of choices. We will stay here again when in the area.

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New Jersey
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed August 27, 2014

We stayed here on our way up to Maine after a late start leaving. We were traveling with my dad, so we wanted 2 rooms. I went to my dad's rooms first which was 127 and did a bed bug check. Everything in his room looked fine. My dad was paying a higher rate than me as I was using... More 

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 4, 2014

This is by far one of the worst hotels I have stayed in, to be fair some of the employee at the desk are helpful and friendly but the owner/manager, Naheed and her family were nothing but friendly, at the business center, the computer are read only, you cannot print and one Naheed daughter want to charge me 50 cents... More 

Was this review helpful? Yes 2
WHEELING
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 15, 2014

This was just a stop while traveling home. Beds were good and the room was a good size. Great shower. Some of my visits to other Quality Inns have not been very good, however, this stop was ok. Note! This hotel does not have an elevator and the stairways are at the very end of the building.

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Sao Paulo, SP
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 26, 2014

Listen, before arriving I was really worried over all the bad reviews I had read in Trip Advisor. But now I can only imagine some people must have mistaken hotels while writing their reviews or have had really bad luck in their experience, cause everything went really smoothly and great in our 9-night stay to attend business in UConn (just... More 

Was this review helpful? Yes 1
NH
Top Contributor
53 reviews 53 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed June 6, 2014

This was our first time staying at this particular hotel. The staff is very helpful including Brenda who was on at night and Ricky who was on in the morning. I have to say, this is the friendliest staff all around I've encountered in a long time. Everyone smiles and says "hello" or "good morning." The hotel was very clean... More 

Was this review helpful? Yes 2
Quality_Inn_Vernon, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, General Manager... More 

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