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Cristata Inn

Certificate of Excellence
2255 Norwich New London Turnpike, Uncasville, CT 06382 (Formerly BEST WESTERN Cristata Inn)
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1 room 1 adult
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624 Reviews from our TripAdvisor Community

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Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

The Cristata Inn is a very clean and affordable hotel. They offer a complimentary limo to Mohegan Sun which is great so u can drink and not worry about driving. I highly recommend this hotel for the money.

Helpful?
Thank Melissa G
bwci2255, General Manager at Cristata Inn, responded to this review

Thank you for your review and recommendation. We are glad you had a pleasant stay and enjoyed the complimentary shuttle service to and from Mohegan Sun. It is also great to hear you found our hotel very clean. It is our staff's goal to provide clean and comfortable surroundings. It was a pleasure to serve you and we look forward... More 

Warwick, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I stayed at Cristata Inn on Sunday, January 17th because I could not get a room at Mohegan Sun. The carpets in the hallways could use updating but the rooms are very clean. There is a shuttle to Mohegan Sun and the driver was there waiting to take us. We were the only ones on the Shuttle to Mohegan Sun... More 

Helpful?
Thank Christine R
bwci2255, General Manager at Cristata Inn, responded to this review

Thank you for taking the time to review our property. We glad to hear your found our hotel clean and convenient. We are happy that you enjoyed the shuttle service to and from Mohegan Sun. We thank you for staying with us and we look forward to your next visit. More 

Queens, New York, United States
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed January 2, 2016

We stayed at this Hotel last week. They have a free shuttle bus that takes you to the casino. We stayed on the 2nd floor. We had a Junior Suite with King bed. The room was a very good size. They also provided free breakfast. This staff was very friendly and helpful. We will stay here every time we visit... More 

Helpful?
1 Thank Roberta L
bwci2255, General Manager at Cristata Inn, responded to this review

Thank you for taking the time to review our property. I am glad that you took advantage of our complimentary shuttle to and from Mohegan Sun. It is also great to hear that our staff was friendly and helpful. It is our goal to provide the best customer service possible. We so happy that you will stay with us every... More 

West Warwick, Rhode Island
1 review
2 of 5 stars Reviewed January 1, 2016

my wife and i stayed at the cristada inn for new years eve we asked for a non smoking room i reserved my room 2 months ago. when we opened the door to our room it was terrible!!! the smoke smell was terrible! i asked the the front desk for another room fat chance, we have been to that hotel... More 

Helpful?
Thank mikedeb2016
bwci2255, General Manager at Cristata Inn, responded to this review

Thank you for taking the time to review our property. I am sorry you hear that you were disappointed with your stay on New Year's Eve. Our staff was not able to move your reservation to a non-smoking room as the hotel was completely sold out that evening. It is our staff's goal to make your stay as comfortable as... More 

CT
Level Contributor
49 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed December 25, 2015

Nice hotel close to Mohegan Sun which has everything under the sun, casino, shopping, nightlife and great places to eat with a free limo to and from the casino. Staff helpful, rooms clean and good size and price fair. A good choice.

Helpful?
Thank Neal B
bwci2255, Manager at Cristata Inn, responded to this review

Thank you for your kind review. We are happy to hear you found our staff helpful and our room clean. I will share your comments with the staff as they really work hard to make every guests stay a great experience. Thank you again for staying with us and we look forward to your next visit. More 

Connecticut
Level Contributor
1 review
5 of 5 stars Reviewed December 16, 2015

We spent one night at the Cristata in with another couple while were at the casino for a concert. Less than 1 mile away and they provide a shuttle which runs through to 4 a.m. if you need it! Rooms were clean and spacious, quiet hotel and included a nice expanded continental breakfast. Would definitely stay here again. ***Note-this is... More 

Helpful?
Thank LittleBeeCT
2 reviews
5 of 5 stars Reviewed December 3, 2015 via mobile

Staff is nice super close to casino super clean . Package store next door you can get your alcohol shuttle bus fast and convenient pool was nice breakfast was really good my wife and I stay here when ever we are in town stop and shop up the street Starbucks up the street we stayed to see a show and... More 

Helpful?
Thank Lonnie C
bwci2255, General Manager at Cristata Inn, responded to this review

Thank you for taking the time to share your experience with us. I am pleased you enjoyed your stay and took the time to comments on the cleanliness of the hotel. This is extremely important to us and a huge part of the guest experience. I will share your comments with the staff. Thank you again for staying with us... More 

Rochester
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 23, 2015

Once again, the lovely Crystal & I ventured to Connecticut....this time to see Toby Keith Concert (GREAT concert BTW). Also chose to stay (again) at the Best Western Cristata in Uncasville. LOCATION...LOCATION...LOCATION !! Hotel is located about a half mile from Mohegan Sun AND has a free shuttle until the weeee hours of the morning. Excellent service there. Staff is... More 

Review collected in partnership with Best Western

Helpful?
1 Thank William B
bwci2255, General Manager at Cristata Inn, responded to this review

Thank you for taking the time to review our property. It was our pleasure to serve you during your stay with us. We are glad you found our location convenient and enjoyed our shuttle service to and from Mohegan Sun. I was also happy to see you found our staff very friendly. I will share your comments with the staff.... More 

boston, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 17, 2015

all rooms have pull out couch,fridge,kitchen sink,microwave,in room coffee,safe,good for friends and family to stay and gather.. close to casino(closest to Mohegan) shuttle service within 5 miles( be sure to tip your driver they are super nice and helpful) pool just big enough for a relaxing swim,, free breakfast your ordinary with selection of a hot item as well as... More 

Review collected in partnership with Best Western

Helpful?
Thank Bernice K
bwci2255, General Manager at Cristata Inn, responded to this review

Thank you for your kind review and for taking the time to let us know how your stay went. It was a pleasure having you stay with us and we are happy you found our staff friendly and helpful. Thank you again for allowing us to serve you and we look forward to your next visit. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 16, 2015

The lady at check-in was very authoritative. This was the first time at ANY hotel that I was asked (and had to complete the check-in form) who would be staying with me. In this case it was my grandson. but I felt as if I was being grilled by the Gestapo. Not a pleasant way to start our 3-day stay.... More 

Review collected in partnership with Best Western

Helpful?
2 Thank nancybT2261JP
bwci2255, General Manager at Cristata Inn, responded to this review

Thank you for taking the time to review our property. Please accept my apology for your unpleasant check in. We take all our reviews very seriously as they allow us to identify area that may benefit from additional attention. We have shared your comments with the staff and we're confident the necessary adjustments will be made in order to achieve... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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