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All 4 Uncasville hotels

BEST WESTERN Cristata Inn

2.5 of 5 Hotel   |   2255 Norwich New London Turnpike, Uncasville, CT 06382
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BEST WESTERN Cristata Inn
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Ranked #4 of 4 Hotels in Uncasville
Certificate of Excellence 2014
A recent review
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510 reviews from our community

Traveler rating
    235
    182
    48
    20
    25
See reviews for
94
261
12
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
5 of 5 stars Reviewed yesterday NEW

Comfortable beds, nice staff and clean rooms. Nice breakfast buffet and small swimming pool. Accessible room suites with small refrigerator and microwave. Minimal toiletries of basic quality. Check in was easy. .

Review collected in partnership with Best Western

Was this review helpful? Yes
New Bedford, Massachusetts
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Front Desk staff was nice and helpful. Shuttle to the casino was very helpful. Room was clean. Bed was very comfortable. Bathroom was a little run down. But I would stay here again. Coffee machine needs updating and also the microwave. Ample parking. You can hear people in the hallway most times and is only a small inconvenience but not... More 

Was this review helpful? Yes
bwci2255, General Manager at BEST WESTERN Cristata Inn, responded to this review

Thank you so much for taking the time to review our property and to let us know how everything went during your stay with us. It is our staff's goal to make your stay as comfortable and friendly as possible. I will share your comments with the staff and we look forward to your visit. More 

Springfield, Massachusetts, Usa
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Hotel was clean and well run. Room was large and comfortable. Breakfast was good with many items. Not too far from the casinos. Good price for a Saturday night stay as others are more and not as nice.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwci2255, General Manager at BEST WESTERN Cristata Inn, responded to this review

Thank you for taking the time to provide such a nice review of our property. It was a pleasure to serve you during your stay with us. We look forward to your next visit. More 

CT
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

I have had great experiences here on several occasions. Whenever I am visiting Mohegan and am staying the night I book a room here for a much better price then the casino's hotel. The rooms are clean, staff is always courteous and accommodating. If you want to get the best price, call Mohegan directly, this hotel is a partner hotel... More 

Was this review helpful? Yes 2
bwci2255, General Manager at BEST WESTERN Cristata Inn, responded to this review

Thank you so much for taking the time to review our property. We are very pleased with your positive comments on the cleanliness of our rooms and that our staff is always courteous and accommodating. We will share your comments with the staff. It was our pleasure to serve you and we are honored to be your hotel of choice.... More 

boston
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This was such a pleasant surprise ! The price was right and it is so close to Mohegan Sun it looked like a great deal..and it was ! Our king room had a kitchenette /living room area and all was very clean and updated. The hotel has a free shuttle to Mohegan that runs until 4am ..which is really convenient... More 

Was this review helpful? Yes
bwci2255, General Manager at BEST WESTERN Cristata Inn, responded to this review

Thank you for the recent review of our property. We strive everyday to provide clean and comfortable surroundings for our valued guests. It is our staff's goal to make your stay as comfortable and friendly as possible. We will share your comments with the staff. It was a pleasure to serve you and we look forward to next visit. More 

East Longmeadow Ma
1 review
3 of 5 stars Reviewed 2 weeks ago

$229.00 for a night. I think $180.00 would have been a fair price. I don't think rooms should be booked next or cross from the elevator when the hotel is not fully booked. We could hear people over us walking,taking showers and talking. You would think guest coming in after midnight would keep their voices down.But they don't and then... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bwci2255, General Manager at BEST WESTERN Cristata Inn, responded to this review

Thank you for taking the time to review our property. If is unfortunate to see you did not fully enjoy your stay. We take all our reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have also shared your comments with the staff. Thank you for allowing us the opportunity... More 

Derry, New Hampshire
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Hotel is a minutes to mohegan sun casino. The hotel offers a complimentary limo ride to and from the casino. Also a complimentary breakfast. The rooms are huge and very clean. They also have a indoor pool to enjoy.

Was this review helpful? Yes
bwci2255, General Manager at BEST WESTERN Cristata Inn, responded to this review

Thank you for your recent stay with us and taking the time to provide feedback regarding your stay. We are happy to hear that our location met your expectations. We will share your comments with the staff and we look forward to next visit. More 

Baltic, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

We rang in the New Year with a trip to Mohegan Sun. We stayed at the Best Western as it is right down the street and offered a complimentary shuttle to the casino running every 15 minutes until 4 a.m. The lock on our door was broken and we were not able to enter our room for the rest of... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bwci2255, General Manager at BEST WESTERN Cristata Inn, responded to this review

Thank you for taking the time to review our property. I would like to apologize for any inconvenience you experienced. I am glad to hear that the night would not be forgotten in the best way. We appreciate your patronage and hope you will stay with us the next time you are in Uncasville. More 

Cutchogue, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We enjoy our stays here. Some of the younger staff at the front desk and be a little rude and unprofessional. We heard the housekeeping cart come off the elevator at 7:30am and each time I left my room to get something I was asked by housekeeping if we are checking out...the rooms are very clean the windows on the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bwci2255, General Manager at BEST WESTERN Cristata Inn, responded to this review

Thank you for taking the time to review our property. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the level of service we aim for. I am pleased to know you had a nice stay at our hotel and I apologize for the shortfalls you have encountered. I appreciate... More 

Chittenango, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We were very surprised with the size of our room and the convenience of this hotel's location to the area attractions and/or amenities. Especially happy with the fact that unlike many budget minded operations, this place was very clean and well kept.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwci2255, General Manager at BEST WESTERN Cristata Inn, responded to this review

Thank you for taking the time to review our property. We are glad you had a pleasant stay and found the hotel clean and convenient. It was a pleasure to serve you and we look forward to your next visit. More 

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Additional Information about BEST WESTERN Cristata Inn

Address: 2255 Norwich New London Turnpike, Uncasville, CT 06382
Phone Number:
Location: United States > Connecticut > Mystic Country > Uncasville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Cristata Inn 2.5*
Number of rooms: 105
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Also Known As:
Best Western Plus Cristata Hotel Uncasville
Best Western Cristata Hotel
Best Western Uncasville
Uncasville Best Western
Hotel Style:
#3 Family Hotel in Uncasville
#3 Romantic Hotel in Uncasville

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