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BEST WESTERN Cristata Inn

Certificate of Excellence
2.5 of 5
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2255 Norwich New London Turnpike, Uncasville, CT 06382
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BEST WESTERN Cristata Inn
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Ranked #4 of 4 Hotels in Uncasville
Certificate of Excellence
A recent review
3 of 5 stars reviewed yesterday
Gordon M West Townsend, United States
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585 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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West Townsend, United States
3 of 5 stars Reviewed yesterday NEW

Hotel is older and out dated. Layout of the suite leaves much to be desired; TV is in front of the bed making it awkward to watch from the couch. The Hyatt @ Mohgan sun is 1 minute further away but worth the extra $30. I stayed here because i had a $50 gift card and i stay at best... More 

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Old Forge, United States
Level Contributor
1 review
5 of 5 stars Reviewed 5 days ago NEW

We were on a sight seeing tour of our own. Lots of History in Connecticut. We also drove to Rhode Island , where we saw many Historical sights. Have many good memories from our trip. We had beautiful weather the 3 days we were there. We visited Saltwater Farms Vineyard. Very relaxing and enjoyable. Beautifully kept vineyard and property. Went... More 

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bristol, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

I was very satisfied with my overall experience. my check in was very easy and check out too. the room was great and very clean. I would recommend staying at your hotel. my stay was only I night but it was close to the highway and only minutes from the casino. the breakfast had different things to choose from and... More 

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New Hanpshire
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20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Good hotel that is close to Mohegan Sun that includes a free shuttle. Price was good and the complimentary breakfast was nice since they had hot premade omelets and sausage. Bed was very comfortable. Room had Microwave, refrigerator, and wet bar.

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Charlotte, North Carolina
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed 1 week ago

I decided to visit Mohegan Sun casino after a business trip and booked a room at this hotel. After I made my reservation my family decided to join me. Since I had a King suite with a sleeper sofa and there was room for all of us I didn't think it would be an issue. Boy, was I wrong! The... More 

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1 review
3 of 5 stars Reviewed 1 week ago

Hotel rooms needs to be updated. We had a Jacuzzi room and it was very old looking. that The staff was very friendly and willing to assist you. The shuttle to the casino was very useful so that you could truly enjoy yourself.

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New York
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29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed in the hotel many times within the last 10 years. One of the benefits of this hotel is that is the closest hotel to Mohegan Sun and provides free shuttle from/to Mohegan Sun up til 4AM (make sure you tip the driver). Its a big plus that this hotel is a Best Western so the amenities are... More 

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Montreal, Canada
1 review
3 of 5 stars Reviewed 1 week ago

The price was good but they lacked services. The food was cold and the same every day, they lacked good housekeeping staff, internet very slow, shuttle service not as advertised (last pick up at the casino was midnight) and the A/C was very noisy. We also noticed when walking in the room all the floors cracked under our feed. Overall,... More 

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Washington, United States
1 review
2 of 5 stars Reviewed 1 week ago

Internet went down, no WiFi & not even a sign on the 'business center' (a single computer in the hallway running Windows XP). Wasted 1.5 hours! NO coffee before 7:35 (breakfast started at 7:30), the area was locked up until then. Myself & MANY others came down in hopes of coffee. Not a drop of water or piece of fruit... More 

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New Jersey
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

we stayed at this Best Western hotel on 7/13 for one night. The hotel is little on the older sign but very clean. we had the suite with the king bed . The suite included microwave, sink below the microwave with marble counter along with cabinets. The suite included a chair, sofa and desk. The size of the room was... More 

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bwci2255, General Manager at BEST WESTERN Cristata Inn, responded to this review

Thank you for staying with us. We are glad that you enjoyed your stay and found our rooms clean and comfortable. I am pleased to hear that you found our complimentary Shuttle service to be a big plus. It was a pleasure to serve you and we can't wait to see you again on your next visit. More 

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