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All 4 Uncasville hotels

BEST WESTERN Cristata Inn

2.5 of 5 Hotel   |   2255 Norwich New London Turnpike, Uncasville, CT 06382
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Ranked #4 of 4 Hotels in Uncasville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Trish C FREMONT
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498 reviews from our community

Traveler rating
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    45
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    25
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92
255
12
8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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FREMONT
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Don't want to pay the price of the casino hotel I would recommend this hotel. There was a free shuttle to the casino which was great. The room was very clean and spacious, free wifi ,fridge and microwave. Bed was comfy and great water pressure in shower no complaints.

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1 review
4 of 5 stars Reviewed 2 days ago NEW

The accommodations were very clean and comfortable. The size of the room was excellent. The food was average to very good. The staff were very friendly and helpful. The location is extremely convenient to the casino as well as major highways. It was very quiet during the night. I would recommend bringing a nightlight if you need to use the... More 

Review collected in partnership with Best Western

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Charlton, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

We stay here frequently, great service, clean. Less than 1 mile to Mohegan! Van service to Mohegan until 4am. Have never had a problem. Usually affordable. We did enjoy the Limo service to Mohegan but that has broken down and the van has replaced the limo.

Review collected in partnership with Best Western

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bwci2255, General Manager at BEST WESTERN Cristata Inn, responded to this review

Thank you for taking the time to provide such a nice review of our property. The staff will be excited to hear your positive comments. We look forward to having you as guest on your next visit to the area. More 

Stamford, Connecticut
Top Contributor
83 reviews 83 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Can always rely on good service, clean accommodations, friendly staff (nice to be remembered when you check in and check out) limo service to Mohegan Sun Casino. Breakfast is complimentary and the pool accessible for a swim before starting off for the day.

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bwci2255, General Manager at BEST WESTERN Cristata Inn, responded to this review

Thank you for taking the time to review our property and to let us know how everything went during your stay with us. It is our staff's goal to make your stay as comfortable and friendly as possible. It was a pleasure to serve you and we look forward to your next visit. More 

Ashland, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Extremely polite staff!, quick and easy check-in. Combined with a great room and great breakfast I cant complain. We spent time at the Mohegan Sun casino which is 2 miles down the road and had a great time altogether. They also offer complimentary limo service to and from the Casino. Highly recommend this hotel!

Review collected in partnership with Best Western

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bwci2255, General Manager at BEST WESTERN Cristata Inn, responded to this review

Thank you for your review and for your recommendation. We are glad that you had a pleasant stay. I will forward your positive comments to the staff. It was a pleasure to serve you and we look forward to seeing you on your next trip. More 

Methuen, Massachusetts
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is the 2nd time we have stayed at this hotel and both times were very positive. ( Breakfast could be better, but we don't expect a lot when it's free ) Rooms are quiet , clean and roomy. Staff are very pleasant .

Review collected in partnership with Best Western

Was this review helpful? Yes
bwci2255, General Manager at BEST WESTERN Cristata Inn, responded to this review

Thank you for taking the time to review our property. It is great to hear that your stays with us have been positive and that you found our staff to be very pleasant. I am sorry to that our complimentary breakfast did not meet your expectation. We hope to see you again soon. More 

United States
1 review
1 of 5 stars Reviewed 2 weeks ago

We just stayed at the Best Western Cristata Inn for a show at the arena. We were given a handicapped accessible room which would have been fine even though we didn't request it, but the room had the most offensive smell of mold and my husband almost fell when walking into the shower as he slide right across and luckily... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bwci2255, General Manager at BEST WESTERN Cristata Inn, responded to this review

Thank you for your recent review of our property. We appreciate you bringing this to our attention and will investigate your comments. It is unfortunate to see you did not fully enjoy your stay at our property. We take all of our reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention.... More 

Shelton
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The Best Western Cristata is minutes from Mohegan Sun, where we had gone to see James Taylor on a Thursday. The room, really, a mini-suite, was quite nice, well decorated with an excellent mattress, fridge and microwave. Bathroom was clean and well appointed. Breakfast had a good variety and good quality, although I would have liked a banana with my... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bwci2255, General Manager at BEST WESTERN Cristata Inn, responded to this review

Thank you for your review of our property. We know you have a choice of where to stay and we strive everyday to provide clean and comfortable surroundings for our valued guests. It was a pleasure to serve you and we look forward to your next visit. More 

NH, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I was looking for a room near Mohegan Sun for the Bob Seger concert. My sisters and I were going to meet after 5 years not seeing each other. Obviously a suite at Mohegan was out of the question. The Best Western Cristata is the closest hotel, so i booked a suite there. The staff at Checkin were very helpful,... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bwci2255, General Manager at BEST WESTERN Cristata Inn, responded to this review

Thank you for your reviewing our property. We are happy to hear you found our staff to be helpful and our rooms clean. I will be sure to share your comments with the staff. I am pleased to hear you found our shuttle service to be efficient. We appreciate your recommendation, and look forward to your visit the next time... More 

Boston, Massachusetts
Contributor
17 reviews 17 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

First time at a best western. Couldn't beat the price. We wanted to hit the casino but the rooms there were ridiculously priced that night. The lobby was very simple. But our room was big! Clean and nicely decorated. Very cozy. We had an extra seating area with a kitchenette. To top it off everyone working there was super friendly!... More 

Was this review helpful? Yes
bwci2255, General Manager at BEST WESTERN Cristata Inn, responded to this review

Thank you so much for taking the time to review our property and let us know how everything went during your stay with us. It is our staff's goal to make your stay as comfortable and friendly as possible. We hope that you will return and allow us the opportunity to serve you in the future. More 

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Additional Information about BEST WESTERN Cristata Inn

Address: 2255 Norwich New London Turnpike, Uncasville, CT 06382
Phone Number:
Location: United States > Connecticut > Mystic Country > Uncasville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Cristata Inn 2.5*
Number of rooms: 105
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Also Known As:
Best Western Plus Cristata Hotel Uncasville
Best Western Cristata Hotel
Best Western Uncasville
Uncasville Best Western
Hotel Style:
#3 Family Hotel in Uncasville
#3 Romantic Hotel in Uncasville

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