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BEST WESTERN Cristata Inn

Certificate of Excellence
2.5 of 5
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2255 Norwich New London Turnpike, Uncasville, CT 06382
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Stay 2X get $50 gift card
BEST WESTERN Cristata Inn
Best prices for: 1 room 1 guest
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Ranked #3 of 4 Hotels in Uncasville
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Damfarm Huntington, MA USA
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548 reviews from our community

Traveler rating
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    56
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98
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Huntington, MA USA
Top Contributor
56 reviews 56 reviews
14 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed yesterday NEW

We had a very bad experience with the check in at this hotel. Waited over 90 minutes to check in using points for the stay that had been booked several weeks in advance. The staff was very unaccommodating and did nothing to help expedite check in. Was required to contact my husband who had to call corporate points to approve... More 

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2 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

My husband and I wanted to get away for the night and go to Mohegan Sun. We booked the hotel through Mohegan and the price was reasonable. We arrived and were immediately greeted by the staff and were checked in very quickly. We called for the shuttle and it arrived before we even got to the lobby from our room.... More 

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Jupiter, Florida
2 reviews
3 of 5 stars Reviewed yesterday NEW

It was nice to have an extra sitting area in our room, but the beds and facilities were nothing special and the price was high. The towels were wimpy and the breakfast was prepackaged. So, I couldn't give it higher than an average rating

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Wakefield, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Best Western Crustata Inn is a good hotel to stay at if you want to go to Mohegan Sun. It's so close and with the shuttle they get you there really quick. They have a breakfast and a pool and for the many times we have spent there the employees are always helpful and really no issues. Like that they... More 

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New York City, United States
1 review
5 of 5 stars Reviewed 1 week ago

This was an excellent experience. The location was ideal since it was close to my conference meetings. The nights were restful and comfortable. The breakfast was perfect - hot and cold cereal, danishes, hot and cold beverages, fruits, etc. I was a satisfied customer.

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Contributor
13 reviews 13 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

This is hotel that is great to go stay at if you want to visit the area or go to the Mohegan Sun resort casino. You can get great prices based on when you book and how advance notice you have. I have found that this has always been the least expensive no matter when you book, that you won't... More 

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Arlington, MA
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Second time staying at the Best Western in the last couple of years, and I have to say, best alternative for the pricey Mohegan hotel if you are coming to see a concert. Arrived Saturday afternoon around 1:00 to be greeted by the most pleasant front desk crew. Nancy checked us, and she couldn't have been sweeter, more efficient or... More 

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East Islip, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Great hotel! Biggest rooms ever! Comfortable beds and large, separate sitting area w/sink, microwave and refrigerator. Very close to Foxwoods and Mohegan Sun. We stayed here for two nights and visited The Spa at Norwich and gambled for two nights. It couldn't have been more convenient. Very happy with all!

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bwci2255, General Manager at BEST WESTERN Cristata Inn, responded to this review

Thank you for your kind review and for taking the time to let us know about your stay. We strive everyday to provide clean and comfortable surroundings. We are happy to hear you had a pleasant stay and found our location to be convenient. It was a pleasure having you stay with us and we look forward to your next... More 

attleboro, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I really like Best Western in general; however, this specific hotel is one of my favorites. The layout of the rooms is great. The staff is always nice. The location is ideal and the shuttle to and from the casino is a huge selling point for me when I am planning a weekend away for the casino.

Review collected in partnership with Best Western

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bwci2255, General Manager at BEST WESTERN Cristata Inn, responded to this review

Thank you for your recent stay with us and taking the time to provide feedback regarding your stay. We are happy our location met your expectations and that our shuttle service was a huge selling point. It was also great to hear that we are one of your favorite hotels and found our staff to be accommodating. I will share... More 

Valley Cottage, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Spent one night here to see Neil Diamond in concert at Mohegan Sun. This all-suite hotel is in a perfect location - just a mile down the road. It's clean, bright & airy with a very friendly, accommodating staff. Check-in was quick. Our room was immaculate with all the amenities and a very comfortable bed. Breakfast the following morning was... More 

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bwci2255, General Manager at BEST WESTERN Cristata Inn, responded to this review

Thank you for the review of our property. We strive everyday to provide clean and comfortable surroundings. We are happy you had a pleasant stay and found our staff accommodating. It was a pleasure to serve you and we are looking forward to your visit. More 

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