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All 4 Uncasville hotels

BEST WESTERN Cristata Inn

2.5 of 5 Hotel   |   2255 Norwich New London Turnpike, Uncasville, CT 06382
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Ranked #4 of 4 Hotels in Uncasville
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
Lauren T Milford, United States
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525 reviews from our community

Traveler rating
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    52
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94
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Milford, United States
1 review
4 of 5 stars NEW

Nothing beats the service and convenience of staying overnight at Mohegan Sun, but this hotel is the next best option. It was a great hotel within walking distance to Mohegan Sun casino (weather permitting). The free shuttle service to/from Mohegan was extremely prompt and the drivers were excellent. The shuttle runs all day, with the last pick-up at the casino... More 

Review collected in partnership with Best Western

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1 review
4 of 5 stars Reviewed 6 days ago NEW

No jacuzzi, no yogurt at breakfast or lub for waffle iron. Pin did not fit in lat machine in fitness room that was cold. Pool was nice. Room was nice, quiet, well lit and comfortable although bath tub stopper leaked and extras requested on line were not present. Room service delivered wrong beverage but promptly corrected it. Room check out... More 

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Saratoga Springs, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Hotel looks relatively new. Typical Best Western, with a typical continental breakfast. Nothing special about the customer service. Does have a free shuttle to Mohegan Sun, which we took advantage of. The shuttle runs to 1 a.m. and is about a 5-10 minute drive door to door. My dissatisfaction with this hotel was the fact that our room was poorly... More 

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Vermont
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

The free shuttles used to be limos, and now they switched to the big vans like the surrounding hotels. I felt the limo service kind of gave them an edge (personally). They have the best free continental breakfast out of the hotels in close proximity to MoSun. Rates are great during the week but get jacked up on the weekends... More 

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winsted, United States
1 review
5 of 5 stars Reviewed 1 week ago

very nice hotel. Our room was nice and clean. The pool was so nice. Great price for such a spacious room. the location is great. The Casino is close by as well as restaurants. will be definitely coming back!

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Weymouth, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We picked this hotel because we wanted a room close to Mohegan Sun and it worked out perfectly. The rooms are average and the price is a bit high but the shuttle service that ran until 4 in the morning made it worth the price. The staff is friendly and helpful and the included breakfast although not great was good... More 

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Cape Cod
Contributor
16 reviews 16 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Super employees greeted us upon arrival. Wonderful room on the third floor, just what I wanted. The was very comfortable and the accommodations were perfect.The proximity to Mohegan Sun was unbelievable and the Shuttle Service was exceptional.

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Springfield, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

We have enjoyed our stay at this hotel in the past but were disappointed this time. Woke up at 5am to the sound of loud snoring in the next room. We had about 4 hours sleep that night. We also missed the stretch limos that were replaced by vans. They were so classy.

Review collected in partnership with Best Western

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1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I stayed at the Best Western to attend the wine fest at Mohegan Sun. Check in time was very busy. The staff was quick friendly and efficient! Since it was my first time to the casino I had several questions and the staff was informative and helpful. They even recommended a restaurant at the casino that we really enjoyed! Thanks... More 

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bwci2255, General Manager at BEST WESTERN Cristata Inn, responded to this review

Thank you for your kind review and taking the time to let us know how your stay was. It was a pleasure having you stay with us and we are happy you found our staff accommodating. We look forward to having you as a guest on your next visit to the area. More 

Lowell, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

How close it is too Mohegan Sun is the only reason we stayed there. The place needs to be cleaned up, The TV Remote didn't work properly and I could hear the next room over talking normally. When their shower was on I thought Ours was on. Breakfast was ok.

Review collected in partnership with Best Western

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bwci2255, General Manager at BEST WESTERN Cristata Inn, responded to this review

Thank you for taking the time to convey your comments regarding your recent stay. We value views, opinions and feedback from guests, as this allows us to improve the service we provide. We hope you will return and allow us the opportunity to serve you in the future. More 

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Additional Information about BEST WESTERN Cristata Inn

Address: 2255 Norwich New London Turnpike, Uncasville, CT 06382
Phone Number:
Location: United States > Connecticut > Mystic Country > Uncasville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Cristata Inn 2.5*
Number of rooms: 105
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Also Known As:
Best Western Plus Cristata Hotel Uncasville
Best Western Cristata Hotel
Best Western Uncasville
Uncasville Best Western
Hotel Style:
#3 Family Hotel in Uncasville
#3 Romantic Hotel in Uncasville

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