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BEST WESTERN Cristata Inn

Certificate of Excellence
2.5 of 5
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2255 Norwich New London Turnpike, Uncasville, CT 06382
BEST WESTERN Cristata Inn
Best prices for: 1 room 1 guest
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Ranked #4 of 4 Hotels in Uncasville
Certificate of Excellence
A recent review
4 of 5 stars reviewed 1 week ago
joanna l Attleboro, Massachusetts
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552 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Attleboro, Massachusetts
Senior Contributor
37 reviews 37 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for one night while going to a concert at Mohegan Sun. The hotel was clean and the staff friendly and bed great. They serve a continental breakfast, although we didn't take part. Check out was fast. Even though the hotel is only 15 minutes from the casino, take advantage for the free shuttle. It was great because we... More 

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bwci2255, General Manager at BEST WESTERN Cristata Inn, responded to this review

Thank you for taking the time to review our property. It is our staff's goal to make your stay as comfortable and friendly as possible. We hope you will return and allow us the opportunity to serve you in future. More 

Jamaica
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Have stayed here a few times and always a cozy friendly place, minutes from Mohegan Sun. Have recommended this place to my friends and family and so far we have been pleased each time. Glad to see recently they have added a room service menu, besides their complimentary breakfast. Nice Pool as well. Also, brand new vans for convenient transport... More 

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bwci2255, General Manager at BEST WESTERN Cristata Inn, responded to this review

Thank you for taking the time to review our property. We are very happy to hear that your always find the hotel to be cozy, convenient and friendly. It is our staff's goal to make your stay as comfortable and friendly as possible. It was a pleasure to serve and we look forward to your next visit. More 

Falll River, MA
Contributor
17 reviews 17 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for a concert at Mohegan seeing that Mohegan wants crazy money for their rooms. Stayed on a Sunday night and the price was really good. They have the shuttle that takes you to and from the casino which is what we used while we were there and it worked out good no problems and didnt have to... More 

Was this review helpful? Yes 1
bwci2255, General Manager at BEST WESTERN Cristata Inn, responded to this review

Thank you for taking the time to review our property. We are glad that your stay was enjoyable. We are also pleased to hear that you utilized our complimentary shuttle service to and from Mohegan Sun and enjoyed our deluxe complimentary continental breakfast. We look forward to having you stay with us again the next time you are in the... More 

Athol, Massachusetts
Top Contributor
57 reviews 57 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is convenient to Mohegan Sun and Foxwoods casinos, as well as the tourist attractions in nearby Mystic , CT (aquarium, seaport, etc.) . This hotel offers a free, hot breakfast, as well as a free, om-request shuttle to Mohegan Sun Casino. Our 4th floor, king room was clean and comfortable and we found it to be very quiet,... More 

Was this review helpful? Yes
bwci2255, General Manager at BEST WESTERN Cristata Inn, responded to this review

Thank you for taking the time to review our property. We are glad you found our hotel to be convenient, clean and quite. I sincerely apologize for not having a breakfast meat on the second day of your stay. I have shared your comments with the staff and we have taken immediate corrective action. We always do our best to... More 

Huntington, MA USA
Top Contributor
56 reviews 56 reviews
14 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We had a very bad experience with the check in at this hotel. Waited over 90 minutes to check in using points for the stay that had been booked several weeks in advance. The staff was very unaccommodating and did nothing to help expedite check in. Was required to contact my husband who had to call corporate points to approve... More 

Review collected in partnership with Best Western

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bwci2255, General Manager at BEST WESTERN Cristata Inn, responded to this review

Thank you for taking the time to review our property. I appreciate your taking the time to write and hope you accept my apologies for any inconvenience you experienced. I have investigated your comments and spoke with Best Western Rewards about the issue you experienced at check in. It is the policy of Best Western Rewards that the member be... More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

My husband and I wanted to get away for the night and go to Mohegan Sun. We booked the hotel through Mohegan and the price was reasonable. We arrived and were immediately greeted by the staff and were checked in very quickly. We called for the shuttle and it arrived before we even got to the lobby from our room.... More 

Was this review helpful? Yes
bwci2255, General Manager at BEST WESTERN Cristata Inn, responded to this review

Thank you for taking the time to review our property. The staff and I would like to wish a very Happy 15th anniversary. We are glad to hear that you enjoyed your stay and found your guest room to be clean and comfortable. We are also pleased to hear that you enjoyed our complimentary continental breakfast and the shuttle service... More 

Jupiter, Florida
2 reviews
3 of 5 stars Reviewed 4 weeks ago

It was nice to have an extra sitting area in our room, but the beds and facilities were nothing special and the price was high. The towels were wimpy and the breakfast was prepackaged. So, I couldn't give it higher than an average rating

Review collected in partnership with Best Western

Was this review helpful? Yes
bwci2255, General Manager at BEST WESTERN Cristata Inn, responded to this review

Thank you for taking the time to convey your comments regarding your recent stay. We value all views, opinions and feedback from our guests, as it allows us to improve the service we provide. Thank you for allowing us the opportunity to serve you and we hope you will stay with us again the next time you are in the... More 

Wakefield, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Best Western Crustata Inn is a good hotel to stay at if you want to go to Mohegan Sun. It's so close and with the shuttle they get you there really quick. They have a breakfast and a pool and for the many times we have spent there the employees are always helpful and really no issues. Like that they... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bwci2255, General Manager at BEST WESTERN Cristata Inn, responded to this review

Thank you for taking the time to share your review of our property. We are glad you had a pleasant stay and found our location to be ideal. We hope you will return soon and allow us the opportunity to serve you again. More 

New York City, United States
1 review
5 of 5 stars Reviewed April 20, 2015

This was an excellent experience. The location was ideal since it was close to my conference meetings. The nights were restful and comfortable. The breakfast was perfect - hot and cold cereal, danishes, hot and cold beverages, fruits, etc. I was a satisfied customer.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwci2255, General Manager at BEST WESTERN Cristata Inn, responded to this review

Thank you for taking the time to review our property. We are happy to hear that you have an excellent experience and found our location convenient. It was a pleasure to serve you and during your stay and we look forward to your next visit. More 

Contributor
13 reviews 13 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 17, 2015

This is hotel that is great to go stay at if you want to visit the area or go to the Mohegan Sun resort casino. You can get great prices based on when you book and how advance notice you have. I have found that this has always been the least expensive no matter when you book, that you won't... More 

Was this review helpful? Yes
bwci2255, General Manager at BEST WESTERN Cristata Inn, responded to this review

Thank you for taking the time to write and to let us know about your recent stay. We are happy to hear you were able to utilize our complimentary shuttle to and from Mohegan Sun. We are glad you enjoyed your stay and we look forward to having you stay with us again in the future. More 

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