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All 4 Uncasville hotels

Hyatt Place Mohegan Sun

3.0 of 5 Hotel   |   2049 Norwich New London Turnpike, Uncasville, CT 06382
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87%
Ranked #1 of 4 hotels in Uncasville
Certificate of Excellence 2013
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 1 week ago
Sandalsplatinum Torrington, Connecticut
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391 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Torrington, Connecticut
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed in a king bed room and it turned out to be a suite! Very nice room. We were on the sixth floor (top floor) and arrived a bit early. No problem - checked in early by an extremely nice front desk staff that took the time to explain the layout of the hotel, all of the services offered and... More

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New York City, New York
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here twice so far. Comfortable hotel near Mohegan Sun Casino and Resort. There is a shuttle that takes guests to the Mohegan Resort. I always like the room configuration of a Hyatt Place. Second time I stayed at this location all the rooms were booked except a room with a King size bed. However, I also had my son... More

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Farmington, CT
Top Contributor
69 reviews 69 reviews
32 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked here for a concert at Mohegan Sun. We have stayed at Mohegan Sun in the past but the room prices are ridiculous. The Hyatt was a great choice. The rooms are just as nice if not nicer and much less expensive. They have a free shuttle that runs every 1/2 hr and Mohegan was sending their own shuttles... More

Was this review helpful? Yes 1
Timothy S, General Manager at Hyatt Place Mohegan Sun, responded to this review

Thank you! we truly appreciate your excellent review of our property. If we can ever be of assistance to you or your guests in the future please do not hesitate to contact us. We are here 24/7 to be of service to you. Best Wishes, The Hyatt Place More

Connecticut
Top Contributor
66 reviews 66 reviews
20 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Stayed on a Saturday night and the room was beautiful. Very spacious, comfortable bed and sitting area and great shower! The place was packed, but I never heard another guest from our room. We used the shuttle and it was so convenient because you don't have to lock into a time to go and come back from the casino. The... More

Was this review helpful? Yes 3
Timothy S, General Manager at Hyatt Place Mohegan Sun, responded to this review

Hello! Thank you for your review of our hotel, The Hyatt Place Mohegan Sun. We really do appreciate our guests reviews and your review is outstanding. I am very pleased that you found our hotel comfortable and convenient for your trip to Mohegan Sun. We do our best to make sure that all of our guests enjoy their stays and... More

Statesboro, Georgia
Top Contributor
60 reviews 60 reviews
25 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 15, 2014

The room prices at Mohegan are outrageous, so I stayed here. Very comfortable; I've stayed in this brand quite a bit. The room layout can be a bit odd, but it's very spacious. Good breakfast buffet in the morning. Free shuttle to Mohegan (not sure about hours); taxi to New London train station is about $25 and the taxi I... More

Was this review helpful? Yes 1
Timothy S, General Manager at Hyatt Place Mohegan Sun, responded to this review

Hello, Thank you for your review of our property, The Hyatt Place Mohegan Sun. I am very happy that you found our hotel affordable and convenient to Mohegan Sun. I am sorry that the local cab companies were a bit dated. Unfortunately we don't have much control over that. However, if you know when you need transportation to and from... More

Connecticut
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 14, 2014

Stayed here for the first time a couple weeks ago because I was attending a concert with some friends at the casino. It's only a mile away from Mohegan and they had their own shuttle running till 2am. The room was very nice; there were 4 of us and we ended up in a room with a king bed and... More

Was this review helpful? Yes 1
Timothy S, General Manager at Hyatt Place Mohegan Sun, responded to this review

Hello! Thank you for your review of our hotel, The Hyatt Place Mohegan Sun. I am very happy to read your positive review of our hotel and services. It is always our goal of complete guest satisfaction and your review helps us to this end. I also wanted to quickly apologize for the delay in your food order during your... More

Hopewell Junction, New York
Contributor
20 reviews 20 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 12, 2014 via mobile

We stay here every time we come to Mohegan sun. A little disappointed by service this time around. When we checked in and went to our room they were still cleaning it so we waited patiently outside. When the staff was done we tried our key. My husband went to the front desk to check turned out they wrote the... More

Was this review helpful? Yes 1
Timothy S, General Manager at Hyatt Place Mohegan Sun, responded to this review

Hello, Thank you for your review of our property, The Hyatt Place Mohegan Sun. We truly appreciate all of our guests time and energy and understand that those who choose to write reviews want to be heard. Please know, we hear you loud and clear. Please except my sincere apologizes for the manner in which our Gallery Hosts approached your... More

Top Contributor
51 reviews 51 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 10, 2014

Stayed here on a Friday night on our way from NJ to Mass, never been to either casino figured it was a good chance to see all the happenings. Arrived early around 11:30 am. and was able to check in even had choice of floor 6th ours was a studio very spacious and clean. Shuttle is available to casino, we... More

Was this review helpful? Yes 1
Timothy S, General Manager at Hyatt Place Mohegan Sun, responded to this review

Hello, Thank you for your review! We truly appreciate all of our guest reviews and your positive review of our hotel and services goes a long way in helping those in the Trip Advisor community make informed decisions. We couldn't be happier that you found our property clean, affordable and best of all friendly. We try very hard to make... More

Watertown, Connecticut
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 10, 2014

I stayed for only 1 night but wish I could have stayed longer. What a great hotel and staff!!! We were greeted when we arrived as well as every time we went through the lobby. They were so willing to help. We asked for tea in the evening and they even got us honey! Who does that? The staff almost... More

Was this review helpful? Yes 1
Timothy S, General Manager at Hyatt Place Mohegan Sun, responded to this review

Thank you! Thank you so much for taking a moment to review our hotel but most of all to share your experiences about our staff. They are an incredible group of young hospitality professionals and it is such an uplifting experience when you read a review such as the one you were kind enough to provide. On behalf of the... More

Hampden, Maine
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 10, 2014

This hotel was very nice. The lobby was beautiful. The front desk clerk was very pleasant and helpful. I believe his name was Jacob. Our room was large, clean and comfortable. The continental breakfast was very good. They offer free shuttles to the casino. The price was great. We would definitely stay there again.

Was this review helpful? Yes 1
Timothy S, General Manager at Hyatt Place Mohegan Sun, responded to this review

Excellent review! Thank you so much for taking a moment to review our property, The Hyatt Place Mohegan Sun. We appreciate all of our guest reviews and take them to heart. However, I would really like to thank you for taking a moment to recognize Jacob for his efforts. Jacob is an outstanding young professional and we think the world... More

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Additional Information about Hyatt Place Mohegan Sun

Also Known As:
Hyatt Place Uncasville Hotel Uncasville
Hyatt Place Uncasville Hotel
Address: 2049 Norwich New London Turnpike, Uncasville, CT 06382
Phone Number:
Location: United States > Connecticut > Mystic Country > Uncasville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 hotels in Uncasville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Mohegan Sun 3*
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