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All 4 Uncasville hotels

Hyatt Place Mohegan Sun

3.0 of 5 Hotel   |   2049 Norwich New London Turnpike, Uncasville, CT 06382
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Ranked #1 of 4 Hotels in Uncasville
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
3 of 5 stars reviewed 4 days ago
Trace G Seymour, Connecticut, United States
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448 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seymour, Connecticut, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

The hotel is nice and clean appearing from the outside, even the room we received was clean EXCEPT.......the shower! The base of the shower was very apparent with mold and mildew showing, my wife did not even want to take a shower with here bare feet on the floor. The bed was comfy and I managed to get a pretty... More

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Boston, Massachusetts, United States
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

So while driving back from New Jersey My friend and I decided to stop by Mohegan casinos for a little fun and break. with most hotels being sold out in the area on saturday morning i found a deal for hyatt place for $330/night. with everything sold out and this seemed to be the only decent looking hotel besides the... More

Was this review helpful? Yes 2
GeneralManager1234, General Manager at Hyatt Place Mohegan Sun, responded to this review

Thank you for taking the time to rate our hotel on Trip Advisor. I do apologize if you felt you were treated rudely by our Gallery Host, Erika. As you mentioned in your review, you arrived at 9:30 AM on a Saturday. Our normal check-out time is 11 AM and check-in time is 4 PM. There are times when we... More

Boston, Massachusetts
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Great hotel to stay at if you don't have the money to stay at the casino. Clean,comfortable , great location , great employees and a good breakfast. Will stay there again. The lady that helps out in the Kicthen is great

Was this review helpful? Yes 2
GeneralManager1234, General Manager at Hyatt Place Mohegan Sun, responded to this review

It was a pleasure to read your review of our hotel. Yes, Ann in the kitchen is a wonderful associate and we receive many compliments on her service. As well, the entire staff is focused on cleanliness and we are glad you found this condition during your stay. the staff and I look forward to having you stay with us... More

Dover, Delaware
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at the Hyatt with my wife for 3 days. It was very economical and a 3 minute ride to Mohegan Sun, Norwich Golf Course and Norwich Inn and Spa. Our room was very clean and spacious and nice to return to following our day trips to nearby towns. The breakfast in the morning was not bad, although it... More

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GeneralManager1234, General Manager at Hyatt Place Mohegan Sun, responded to this review

It was very nice to read you review of our hotel on Trip Advisor. We do receive many compliments on the cleanliness of the hotel. The staff is always happy to hear them from our guests. thank you again and I look forward to having you as a guest again. Sincerely, John Marko General Manager More

Brookhaven, Pennsylvania
Contributor
12 reviews 12 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stopped in CT on our way home to PA from ME so we could hit the Mohegan Sun. We stayed Fathers Day weekend in June. The hotel was not very crowded. The grounds are nice, the exterior is nice and it gives off an all around good first impression. We stayed in a king suite for 120 bucks. It... More

Was this review helpful? Yes 1
GeneralManager1234, General Manager at Hyatt Place Mohegan Sun, responded to this review

Thank you for your review of our hotel. I was happy to hear that you found the hotel extremely clean and the staff friendly and helpful. Everyone works very hard to provide each of our guests with this same experience. Yes our bar is small and is only used as an added amenity for our guest. again I am glad... More

Bergen county
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed one night just to check out Mohegan Sun. This is new Hyatt , just opened. Great location. Rate was $161 with AAA and the casino was over $400. Only 10% of all the rooms have tubs (200 rooms?). So families with children beware. If you linger at check out time and are later than 11 am you will... More

Was this review helpful? Yes 1
GeneralManager1234, General Manager at Hyatt Place Mohegan Sun, responded to this review

Thank you for your review of our hotel. Please accept my apologies for the breakfast items on our buffet. I do agree at times we are very busy for breakfast and it is very hectic. Our menu items are rotated during the week to change up the selection we offer. Staffing is scheduled to provide the best service possible, however... More

1 review
5 of 5 stars Reviewed 4 weeks ago

Great spot for a Mohegan Sun alternative. Hotel was very clean and rooms were large. Hotel was a popular spot for multiple bachelor/bachelorette parties going on, ours included! Breakfast was alright, not the best I have had ever but not terrible. It was free. The shuttle was fast and convenient. Overall a great choice and would not hesitate to book... More

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GeneralManager1234, General Manager at Hyatt Place Mohegan Sun, responded to this review

I do appreciate you taking the time to review our property on Trip Advisor. We do receive many compliments on our shuttle service and the cleanliness of our hotel. The hours of the shuttle are based on demand. We have found that 2 AM, on the weekends, meets the needs of the majority of our guests. These hours are reviewed... More

Boston
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel with my mom & grandmother for a quick overnight trip to Mohegan Sun. Hotel is 5 mins away from Mohegan, so if you don't want to pay the high cost of staying on site this is definitely a great alternative. Check in was quick and front desk agent was helpful and pleasant. Our room was... More

Was this review helpful? Yes 1
GeneralManager1234, General Manager at Hyatt Place Mohegan Sun, responded to this review

Thank you for reviewing our hotel on Trip advisor. I was happy to hear that you found the hotel and your guestroom clean. the housekeeping staff works very hard to insure that this is always the experience our guest receive. I look forward to you staying with us on your return. Sincerely, John Marko General Manager More

long island, ny
Contributor
16 reviews 16 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Hyatt was very nice...friendly staff, comfortable room (which included a sitting room with large pullout sectional sofa and large TV and footrest), and very close to Mohegan Sun. We stayed 3 nights....there was a shuttle if you wanted to go to Mohegan, but we took our car - it was less than 10 min ride (1 exit off 2A)....and... More

Was this review helpful? Yes
GeneralManager1234, General Manager at Hyatt Place Mohegan Sun, responded to this review

Thank you for such a nice review of our hotel. The staff works hard to insure each guest receives a clean room and great service. Many of our guests find our complimentary shuttle service a plus. Thanks again. I look forward to hosting you again. Sincerely, John Marko General Manager More

Athol, Massachusetts
Top Contributor
51 reviews 51 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We simply wanted a 2-day stay in and around Mystic, CT. area, and chose this place for its close proximity to Mohegan Sun Casino. We could not have been more pleased....great room, terrific complimentary breakfast, clean, comfortable and quiet. as well as a free shuttle to and from the casino. Our king size bed was wonderful to sleep on and... More

Was this review helpful? Yes
GeneralManager1234, General Manager at Hyatt Place Mohegan Sun, responded to this review

I am glad you found our hotel's location perfect for your trip. We do like to provide "green" items to assist with the environment. It is rewarding to know that you especially liked the cleanliness and breakfast offerings. the staff of the hotel will be pleased. I trust you will stay with us on your next visit to the area.... More

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Additional Information about Hyatt Place Mohegan Sun

Address: 2049 Norwich New London Turnpike, Uncasville, CT 06382
Phone Number:
Location: United States > Connecticut > Mystic Country > Uncasville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Mohegan Sun 3*
Number of rooms: 176
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Also Known As:
Hyatt Place Uncasville Hotel Uncasville

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