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Hyatt Place Mohegan Sun

Certificate of Excellence
GreenLeadersBronze level
3.0 of 5
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2049 Norwich New London Turnpike, Uncasville, CT 06382
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Hyatt Place Mohegan Sun
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Ranked #2 of 4 Hotels in Uncasville
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed yesterday
Googy2002 Paris, France
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536 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Paris, France
1 review
4 of 5 stars Reviewed yesterday NEW

this hotel was located right next to the Mohegan Sun. They run a shuttle service that takes under 5 minutes. The hotel was very clean and offered a great breakfast. A very reasonable way to stay near the Mohegan Sun.

Review collected in partnership with Hyatt Hotels

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Naugatuck, Connecticut
2 reviews
5 of 5 stars Reviewed yesterday NEW

From check-in to check-out, all was perfect. Room was the cleanest hotel room we've been in for a long time. Breakfast (FREE) was great; hot sandwiches to waffles to cereals to muffins. Internet speed had a little to be desired, but was easy to connect and was consistent. Definitely will return.

Review collected in partnership with Hyatt Hotels

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USA
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This Hyatt is in a perfect location if you are visiting the Mohegan Sun and the Mystic Seaport area. It's literally 5 minutes away from the casino by car. (They have a free shuttle service if you don't want to drive.) It's about 20 minutes from Mystic where you will find a fabulous seaport, aquarium and submarine museum nearby. Rooms... More 

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Connecticut, United States
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The double queen rooms at the Hyatt are HUGE and very comfortable. You could probably fit 6 people in them between the beds and couches (not sure if they allow you to book 6 people, but you can do it). Also enough room to add a cot/air mattress to the space if you really want to stuff a room (again,... More 

Review collected in partnership with Hyatt Hotels

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1 review
5 of 5 stars Reviewed 1 week ago

Wanted to get away for a couple nights. Picked this hotel because of the location, price and the indoor pool for my son. It exceeded my expectations. Extremely clean, quiet. Staff was friendly, polite and helpful. The breakfast was tasty. Free wifi, parking and breakfast. I will definitely stay here again.

Review collected in partnership with Hyatt Hotels

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GeneralManager1234, General Manager at Hyatt Place Mohegan Sun, responded to this review

Thank you for your review of our hotel. I was happy to hear that your son enjoyed the poo land that your stay exceeded your expectations. May of our guests find the complimentary WIFI and breakfast to their liking. I hope you will stay with us on your next visit. If I can ever be of service, please let me... More 

Holbrook, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Working in the hotel industry, I find that I am definitely a little pickier when it comes to my stay. I often unintentionally are far more critical than it needs to be. That being said I was very impressed with this hotel! The room was massive - especially for what I paid! It was very clean and comfortable. I booked... More 

Was this review helpful? Yes 1
GeneralManager1234, General Manager at Hyatt Place Mohegan Sun, responded to this review

It was so nice of you to review our hotel on Trip Advisor. I am glad that we helped in making your boyfriend's birthday pleasant. Due to your being in the hotel industry, I was pleased to hear that overall your experience was positive. I will certainly share your comments with my front desk staff, efficiency is one thing but... More 

Windsor, Connecticut
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I spend the night here with my daughter when I took her to see the Ariana Grande concert at Mohegan sun casino. The room was clean and the bed was very comfortable. We even got up and went in the pool on Sunday morning which was very refreshing. I would recommend this hotel to family and friends...well worth the money.

Was this review helpful? Yes 1
Johanna T, Front Office Manager at Hyatt Place Mohegan Sun, responded to this review

Thank you for your review. We are glad to hear that you enjoyed your room and the concert. We are also happy to hear that you enjoyed the pool (one of our many complimentary amenities on site). You hope to see you for more Mohegan Sun concerts in the future. Johanna Thibdeau Front Office Manager Hyatt Place Mohegan Sun More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I called to make a reservation and the people over the phone were extremely RUDE! They were more interested in getting my credit card number then answering my questions first. I specifically asked if there was some type of transportation to and from the casino. The women responded with "Mam we are the Hyatt and we are a hotel not... More 

Was this review helpful? Yes 1
Johanna T, Front Office Manager at Hyatt Place Mohegan Sun, responded to this review

Thank you for your review We apologize that our service was not up to our Hyatt standard when you call in to make a reservation. We do offer complimentary shuttle service to Mohegan Sun Monday - Thursday 4pm-12am, Friday 4pm-2am, Saturday 10am-2am and Sunday 10am-12am. We will be speaking to our staff to make them aware of your unpleasant interaction... More 

Trumbull
Top Contributor
83 reviews 83 reviews
18 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Accommodations were very clean, cheerful & comfortable. Staff was extremely friendly, helpful, & seem to enjoy what they do. Shuttle was clean, prompt, very convenient. I'd highly recommend staying here!

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GeneralManager1234, General Manager at Hyatt Place Mohegan Sun, responded to this review

It was very nice of you to review our hotel on Trip Advisor. I was very happy to hear that your stay was enjoyable. Your positive feedback will be shared with the staff. They look forward to hearing that their hard work resulted in a satisfied guest. I look forward to your return visit. Please let me know if I... More 

Top Contributor
52 reviews 52 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was my second time staying here, and each time gets better and better. Very courteous staff, clean hotel, spacious and clean rooms, what more could you ask for? Free shuttle bus to Mohegan Sun, free breakfast in the AM, and comfortable living space--this hotel has it all. I will continue to stay here--the rooms are nicer than the ones... More 

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GeneralManager1234, General Manager at Hyatt Place Mohegan Sun, responded to this review

What a nice review, Thank you. It was a pleasure to hear that you have stayed with us before and have returned. Having both of your visits result in such positive comments is the most appreciated THANK YOU, our staff could receive. Please let me know if I can ever be of any service. My sincere thanks. John Marko General... More 

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