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Hyatt Place Mohegan Sun

Certificate of Excellence
GreenLeadersBronze level
3.0 of 5
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2049 Norwich New London Turnpike, Uncasville, CT 06382
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Hyatt Place Mohegan Sun
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Ranked #2 of 4 Hotels in Uncasville
Certificate of Excellence
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed yesterday
Jon M South Deerfield, Massachusetts
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634 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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South Deerfield, Massachusetts
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

I am a return customer here and will return again. Easy to get to the beach in New London and then visit the casino at night. Shuttle service a big plus. The drivers Tony and Al both great. Rooms clean and spacious. Breakfast options very good. All the staff very friendly and helpful.

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Schenectady, New York
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed there a few times and have enjoyed it. We had a great breakfast,everything was clean and good.A shuttle brings you to the Mohegan Sun Casino if you like to go there.The rooms have refrigerators and Coffee machines

Was this review helpful? Yes
GeneralManager1234, General Manager at Hyatt Place Mohegan Sun, responded to this review

Thank you for your nice review. We were happy to hear that you enjoyed our complimentary breakfast and shuttle, as well as the cleanliness of the room. Thank you again for staying with us and we look forward to your return. Sincerely, John Marko General Manager More 

Montville, Connecticut
Level Contributor
102 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very nice small hotel close to the Mohegan Sun. The casino is a five minute drive from the hotel. The rooms are smaller than the hotel rooms at the casino but much more reasonable. There is a McDonalds that is very close for reasonable meals. The restaurants at Mohegan Sun are excellent but expensive. Even the Buffet is $25.00 plus... More 

Was this review helpful? Yes
GeneralManager1234, General Manager at Hyatt Place Mohegan Sun, responded to this review

Thank you for reviewing our hotel on Trip Advisor. By using our complimentary shuttle, you can leave your car here and ride to the casino. Many of our guests find our location close to several dining options as well as grocery, drug store and other shopping venues. The staff and I are very happy you enjoyed your stay with us.... More 

fairfield, United States
1 of 5 stars Reviewed 3 days ago NEW

My late checkout was not honored. Housekeeping walked in before agreed upon 2pm check out. We were not decent at the moment. Room key stopped working at 10:30am and my check out was at 2pm. Hotel manager not willing to do much for this terrible experience.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
GeneralManager1234, General Manager at Hyatt Place Mohegan Sun, responded to this review

Thank you for your review of our hotel. Again I would like to apologize for the error that was made with our system regarding your late check out. As you may remember the front office manager did speak with you and was very apologetic, as well as did provide you with a complimentary stay for your inconvenience. We are very... More 

trumbull, United States
4 of 5 stars Reviewed 3 days ago NEW

A great experience, Staff was very friendly and very helpfull in answering any question you may have.. The morning breakfast provided was extrodinary; plenty oft variety of breakfast foods and cereals. I'm truly glad that I chose the Hyatt and will probably choose the Hyatt hotels when I travel.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
GeneralManager1234, General Manager at Hyatt Place Mohegan Sun, responded to this review

Thank you for your very nice review of our hotel The staff works hard to welcome our guests, yes they are very friendly. I am glad that you enjoyed our complimentary breakfast. We strive to offer varied food selections. Please let me know if I can ever be of service. Sincerely, John Marko General Manager More 

Easthampton, Massachusetts
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

While the room setup was a little odd, it was plenty comfortable and very clean! We had friends staying at Mohegan and were in their room earlier in the day. This room was better. It didn't have the stale smoke smell and was quieter. The free breakfast was surprisingly tasty considering I don't usually like eggs prepared that way. There... More 

Was this review helpful? Yes
GeneralManager1234, General Manager at Hyatt Place Mohegan Sun, responded to this review

Thank you for your review of our hotel. It was nice to hear that you enjoyed our complimentary breakfast and the attendant was very friendly. Our staff works hard to welcome all of our guests. thank you again, we look forward to your return. sincerely, John Marko General Manager More 

STAMFORD
Level Contributor
269 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Located just a couple miles from the Mohegan Sun hotel-casino, with a frequent shuttle to the casino, this fairly new and attractive hotel is a bargain. Not only was the room rate one-third of Mohegan Sun, they offer a fairly comprehensive buffet breakfast. Our room was on the firth floor, very quiet, and offered a sectional couch, king-size bed, large... More 

Was this review helpful? Yes
GeneralManager1234, General Manager at Hyatt Place Mohegan Sun, responded to this review

What a nice review, Thank you. Our rooms are quite spacious and very clean. Located just a little over 1 mile from the casino, our shuttle service will get you there and back quickly. I was happy to hear that you enjoyed our breakfast slections. We hope you will stay with us again on your next visit to the area.... More 

Woodmere, New York
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel is way better than anything else close to the Casino It really served our purpose and location very well, The staff is efficient and ready to please. There is a shuttle to and from the casino every half hour with a very on time efficient driver

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
GeneralManager1234, General Manager at Hyatt Place Mohegan Sun, responded to this review

Thank you for reviewing our hotel on Trip Advisor. Our shuttle drivers receive many compliments on the friendly service. We are very happy that your stay with us exceeded your expectations. We look forward to your return. Sincerely, John Marko General manager More 

Oakdale, Connecticut
5 of 5 stars Reviewed 1 week ago

My family & I (myself, husband, three children & a dog) stayed here because of our house was damaged over the winter. We thought we would be there for only a few days but that quickly turned into almost 2 months! Everyone at The Hyatt made us feel welcome at all times. They loved our puppy & called him by... More 

Was this review helpful? Yes
Johanna T, Front Office Manager at Hyatt Place Mohegan Sun, responded to this review

Kimberly M, Thank you for your review. We were very happy to have you as part of our Hyatt family for those 2 months. I am glad to hear that we were able to make your unfortunate stay more comfortable. We were happy to provide a good breakfast every morning and exercise facilities to make it feel more like home.... More 

Boston, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Just had an amazing stay at the Hyatt Place Mohegan Sun. Was traveling for a bachelorette party at Mohegan Sun and chose this hotel because of price, location and free shuttle (we had to go back and forth between the hotel and the casino multiple time). All were perfect for the trip. The free shuttle is a HUGE bonus and... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
Johanna T, Front Office Manager at Hyatt Place Mohegan Sun, responded to this review

Jill S, Thank you for your kind review. We are so happy to hear you were able to have a wonderful time at our property for the bachelorette party. I am pleased to hear the shuttle was on time, safe and accommodating to your needs. I hope that you were able to start off your morning with our complimentary Hot... More 

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