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Hyatt Place Mohegan Sun

Certificate of Excellence
GreenLeadersBronze level
3.0 of 5
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2049 Norwich New London Turnpike, Uncasville, CT 06382
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Hyatt Place Mohegan Sun
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Ranked #2 of 4 Hotels in Uncasville
Certificate of Excellence
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed yesterday
OnthegoShelly Hillsborough, New Hampshire
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612 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hillsborough, New Hampshire
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

First time staying at this hotel. It was a last minute plan and booked room through the Hipmunk app and Booking.com. Very easy and convenient and great room rate. Guest room w/King bed was spacious, clean and comfortable. Stay included hot breakfast which was good. We also used the shuttle to/from Mohegan. Definitely recommend :)

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Casselberry, Florida
Level Contributor
47 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My 10 yr. old grandson wanted to visit Mystic Seaport, so we made this hotel our base. The hotel was clean, had a wonderful staff, a good free breakfast, and a Director of Sales who took the time to give us ideas of places to go, directions, and advice. The kitchen staff was very helpful and accommodating when we asked... More 

Was this review helpful? Yes
GeneralManager1234, General Manager at Hyatt Place Mohegan Sun, responded to this review

Thank you for your great review of our hotel and our STAFF. I do remember you and your grandson, it was always a pleasure speaking with you. We are so happy that we could help make your stay memorable. I have passed on your comments to all. We look forward to your return visit. sincerely, John Marko General Manager More 

Beaufort, South Carolina
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel seemed fresh and new. As a family of 5 it worked out great as there was a sofa. The kids enjoyed the pool after a long day in the car. The guys enjoyed breakfast, but I must say I would love if one of these hotels would have real eggs :) that's just me being picky I guess.... More 

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GeneralManager1234, General Manager at Hyatt Place Mohegan Sun, responded to this review

Thank you for your nice review. I am glad to hear that your children enjoyed the pool and our complimentary breakfast. Thank you again and if I can ever be of service please let me know. sincerely, John Marko General Manager More 

Weston, Connecticut
Level Contributor
223 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed here a year ago and had an excellent experience. This past week I stayed here again and it was another excellent experience. The hotel is very clean. The food available for sale in the evening is much better than typical room service food. Breakfast is nice; rooms very well laid out. I'm staying here again next week and... More 

Was this review helpful? Yes
GeneralManager1234, General Manager at Hyatt Place Mohegan Sun, responded to this review

Thank you for your review. We are happy to hear that you found our food to your liking and all other areas of the hotel and service exceeded your expectations. I hope you will stay with us on your return trips. Please let me know if I can ever be o service. Sincerely, John Marko General Manager More 

Larchmont, New York
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was my second time staying at this Hyatt Place in the last 6 months and this time did not disappoint! Last time I went with my husband. This time, I brought my 2 children. Room was clean. Staff is SO nice. Very helpful people work at this hotel. They will do anything to make your stay a great one.... More 

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GeneralManager1234, General Manager at Hyatt Place Mohegan Sun, responded to this review

Thank you for your 5 Star rating. It is always nice to hear that our accommodations, cleanliness, service and amenities meet or exceed your expectations. I will certainly let the shuttle driver know to use the air conditioning, they should always have it on in the summer. Thank you again and I hope you will return to stay with us... More 

ojai
1 review
3 of 5 stars Reviewed 5 days ago NEW

Room had ceiling crack, nearly impossible wifi, lousy cheap breakfast, at $200/night I expected a better property. I guess this is some sort of Hyatt attempt at value/Budget. Could be named Hyatt Super 8. Weak wifi internet, weak breakfast.

Review collected in partnership with Hyatt Hotels

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GeneralManager1234, General Manager at Hyatt Place Mohegan Sun, responded to this review

Thank you for taking the time to review our hotel. I am very sorry your experienced issues with your room and the WIFI. We have contacted our WIFI provider to assist us in improving this service and maintenance will be repairing the crack in the ceiling. Thank you again and I hope we can be of service in the future.... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I really enjoyed this motel. A great hot breakfast every morning. Very nice menu items that could be ordered 24 hrs a day. Nice pool and exercise room. Centrally located, easy access to all shopping and sightseeing activities.

Was this review helpful? Yes
GeneralManager1234, General Manager at Hyatt Place Mohegan Sun, responded to this review

Thank you for reviewing our hotel on Trip Advisor. I am glad to hear that you enjoyed your stay and found our complimentary amenities to your satisfaction. Thank you again and if I can ever be of service please let me know. Sincerely John Marko General Manager More 

Stamford, Connecticut
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at the Hyatt on Saturday, June 20th. We were going to Mohegan to see a show. Upon our arrival in our room I noticed there was a bowl of oatmeal sitting on the counter. This made me believe that the room was not cleaned. I called the front desk numerous times and no one picked up. So, on... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
GeneralManager1234, General Manager at Hyatt Place Mohegan Sun, responded to this review

Thank you for your review on Trip Advisor. I do apologize for the issues you experienced. As you know you were compensated with a 50% discount for these problems. Again my apologies your inconvenience. John Marko General manager More 

Kennesaw, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I had been in the area visiting friends that I had not seen in years. I used to live in New London while attending Mitchell College back in the middle 1990s and would come back to the area quite frequently even after my days at the school because I still lived in New England for many years that followed. I... More 

Was this review helpful? Yes 1
GeneralManager1234, General Manager at Hyatt Place Mohegan Sun, responded to this review

WOW! What a nice review, Thank You! You certainly covered all areas of our hotel operations, we are very happy that we met your expectations. Our complimentary amenities are well received by many of our guests, I am glad you were as well. Please let me know if I can ever be of service. We look forward to your return.... More 

1 review
5 of 5 stars Reviewed 1 week ago

We loved this hotel. I travel a ton and I'm pretty picky. This hotel met/exceeded my expectations on all accounts. Very well run, clean, quiet, nice amenities. I can't think of any aspect that needed improving.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
GeneralManager1234, General Manager at Hyatt Place Mohegan Sun, responded to this review

Thank you for your review. My staff will be very happy to know that they exceeded your expectations in all areas. We truly appreciate your business and look forward to having you stay with us again. Sincerely, John Marko General manager More 

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