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Hyatt Place Mohegan Sun

Certificate of Excellence
GreenLeadersBronze level
3.0 of 5
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2049 Norwich New London Turnpike, Uncasville, CT 06382
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1 room 1 adult
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Hyatt Place Mohegan Sun
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797 Reviews from our TripAdvisor Community

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Rhode Island
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Pros: Front desk employees, namely Brenda and Dan. Both were very kind and helpful. Rooms were clean, good size. No bath tub. Breakfast.....excellent. Lobby/breakfast area. Very nice. Cons: The gym is really, really small. I was totally disappointed. The pool is small and the water was cloudy. The shuttle driver (older man that was working on Saturday Jan. 30 at... More 

Helpful?
Thank MLL66
Stamford, Connecticut
1 review
4 of 5 stars Reviewed 6 days ago NEW

Our trip was to attend a convention at Mohegan Sun and this hotel was super convenient. We were able to get to the hotel in minutes and able to deal with an oncoming blizzard without hassle. The breakfast is rare for the hotels who accept Mohegan's players points, and was very filling. Great place to stay.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank SBedosky
New Hampshire
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

This hotel was really excellent. The staff was very accommodating, the room was clean and large, the beds were very comfortable and for a continental breakfast was very good. Everything was wonderful!!

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Peter A
Long Island, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Bathroom was not clean, especially the shower. Heating system was incredibly loud and made mechanical noises so frequently we could hardly sleep. Top bed cover was made of plastic and made crinkling noise every time we moved. Just an awful experience.

Review collected in partnership with Hyatt Hotels

Helpful?
1 Thank Robert R
Brewster, MA
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Very comfortable, clean, spacious rooms. The breakfast wasn't anything to write home about. And when we arrived at 2pm, they still hadn't cleaned off the tables or swept the floor from that morning's breakfast, so it looked pretty shabby. Shuttle to the casino was good.

Helpful?
Thank NausetYaYa
Sunapee, New Hampshire
Level Contributor
6 reviews
4 of 5 stars Reviewed 1 week ago

This hotel is very friendly- and their rooms are spacious and clean. Easy ride to Mohegan - and they offer shuttles. The breakfast is a nice treat with a lot of variety. There is a pool and work out area, and there is also convenient restaurants nearby if you are not going to the Sun.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Spaceman18
Cape Cod, MA, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

It's a great location to both casinos and to Mystic, CT. We come here often to meet friends. We use this location for a quick get away. We also like to see the shows at either casinos. The hotel is clean and the staff is friendly and accommodating.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Maureen C
Oakdale, CT
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Room was nicely decorated, updated, roomy, with refrigerator, microwave. It was quiet except for the snow plow, understandable. Good breakfast choices, 24/7 room service, and complimentary shuttle to and from Casino - so wonderful! Problem - early check-in was not honored.

Review collected in partnership with Hyatt Hotels

Helpful?
1 Thank Abuelaella
GeneralManager1234, Front Office Manager at Hyatt Place Mohegan Sun, responded to this review

Abuelaella, Thank you for your review. I am pleased to see that you liked the set up of the room and the amenities we offer in each and every room. I am sorry for the snow plow during your stay. We only wanted to insure safety for you and the other guests staying on our property. As far as a... More 

Mastic Beach, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We chose the Hyatt as our spontaneous destination hotel. The check in was quick and the service was very professional. the room was bigger than we needed, but a nice surprise. Bathroom was immaculate (and thats a huge plus for me) and the rest of the room was clean too. Really liked the shuttle from the hotel to the casino... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Marianne M
GeneralManager1234, Front Office Manager at Hyatt Place Mohegan Sun, responded to this review

Marianne M, Thank you so much for your kind review! We love to hear that your stay was enjoyable. Sounds like the room to the free hot and cold buffet breakfast was exactly what you were looking for! We always strive to give great service that you have experienced with your stay and appreciate getting the positive reviews. We hope... More 

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