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Hyatt Place Mohegan Sun

3.0 of 5 2049 Norwich New London Turnpike, Uncasville, CT 06382
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Hyatt Place Mohegan Sun
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Hyatt Place Mohegan Sun
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506 reviews from our community

Traveler rating
    265
    178
    35
    15
    13
See reviews for
95
241
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31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Madison, Connecticut, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Decided impulsively to stay here during the Blizzard. The room was a decent size with two queen beds and a sofa. Large TV, mirrors and good space. Also nice and quiet. Of course there was hardly anyone staying here so I can't say how it would loud it would be if it was busy. The coffee maker was broken. The... More 

Was this review helpful? Yes
GeneralManager1234, General Manager at Hyatt Place Mohegan Sun, responded to this review

Thank you for reviewing your stay on Trip Advisor. I do apologize that you were dissatisfied with our food selections and preparation times. Unfortunately we were in the middle of a blizzard. We did have some staff that were able to stay at the hotel to assist. Many of the guests staying in the hotel dined with us. With the... More 

Connecticut
1 review
2 of 5 stars Reviewed 6 days ago NEW

I like how we paid $440, YES $440 this morning to book then at 6pm the price sudenly went to $299 for the night. Not staying here ever again. Other than that the room was decent and clean, and had all the regular necessities.

Was this review helpful? Yes
GeneralManager1234, General Manager at Hyatt Place Mohegan Sun, responded to this review

Thank you for your feedback. Room rates do vary by time of bookings, room type and availability. There may be price variations based on these variables. Sincerely, John Marko General Manager More 

Larchmont, New York
Contributor
14 reviews 14 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

I travel a lot and have reviewed many hotels. I regularly stay at Embassy Suites. This visit was an overnight stay with my husband for our anniversary. We wanted quiet with easy access to Mohegan Sun and we got it. Upon check in, we were greeted warmly and efficiently with a smile and asked what our needs were and what... More 

Was this review helpful? Yes 2
GeneralManager1234, General Manager at Hyatt Place Mohegan Sun, responded to this review

Thank you so much for such wonderful accolades. The staff works very hard to provide excellent service and a clean hotel. I am very happy to hear that this is what you experienced. Your comments will be posted for the staff to read and enjoy. thank you again. I look forward to your return visit. Sincerely, John Marko General Manager More 

Marlboro, New Jersey
Contributor
18 reviews 18 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

Just returned after staying 2 nights at Hyatt Place Mohegan Sun. This is allegedly an upscale motel within 5 minutes of Mohegan Sun. The main problem with this Hotel is that they are totally unprepared for a capacity crowd. This was actually told to me by the hotel manager. YOU HAVE TO BE KIDDING! Our room after the first night... More 

Was this review helpful? Yes
GeneralManager1234, General Manager at Hyatt Place Mohegan Sun, responded to this review

Thank you for reviewing our hotel on Trip Adviser. first I would like to apologize for the housekeeping issues that occurred during your stay. Unfortunately you were given information that is not accurate. Hyatt does not have a policy that the rooms are only cleaned every three days. all rooms are cleaned daily. I am not sure why your room... More 

Brewster, NY
Top Contributor
77 reviews 77 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

one night stay, we were greeted warmly at check in, the room was spacious (bathroom not so much) two queen beds with a divider to a couch area. Big, clean room. helpful staff. REAL breakfast. we were going to Eddie Izzard at Foxwoods, and booked through Priceline purely by price, we got a great deal.The breakfast includes scrambled eggs and... More 

Was this review helpful? Yes
GeneralManager1234, General Manager at Hyatt Place Mohegan Sun, responded to this review

Thank you for your review. I was happy to hear that you and your daughter enjoyed your stay. Many of our guests find our complimentary breakfast very enjoyable. I hope you will stay with us on your next visit to the area. Sincerely, John Marko General Manager More 

Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 1 week ago

The hotel is very nice. Pool was nice as well. The room is very spaceish as well. Customer service was good as well. Very covenant to Mohegan sun casino as well. As well the room was very clean and neat.

Was this review helpful? Yes
GeneralManager1234, General Manager at Hyatt Place Mohegan Sun, responded to this review

Thank you for your review. It was nice to hear that you found the pool area to exceed your expectations. Many of our other guest enjoy this areas as well. I trust you will continue to stay at the Hyatt Place when your travels bring you our way. Sincerely, John Marko General Manager More 

Brookfield, Connecticut
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very good option right across the street from casino, cannot walk but like 2 min in car. Large rooms with separate living room area, very quiet and a good value for seeing a show or casino trip plus you get hyatt points that you can use at any hyatt

Was this review helpful? Yes
GeneralManager1234, General Manager at Hyatt Place Mohegan Sun, responded to this review

What a nice review. Thank you. I am happy to hear that all was to your liking. Sincerely, John Marko General Manager More 

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel near both of the casino's. Quaint atmosphere, good staff. Room was great. If you can, ask for a corner room. NIce a spacious, configured so you can be comfortable watching tv either in the bed or on the couch. Didnt get a chance to have breakfast, although the setup looked good. They have a indoor pool and... More 

Was this review helpful? Yes 1
GeneralManager1234, General Manager at Hyatt Place Mohegan Sun, responded to this review

Thank you for taking the time to review our hotel. All of our rooms are large and spacious. It was nice to know that you felt the same. I look forward to your return and having you stay with us again. Sincerely, John Marko General Manager More 

Weston, Connecticut
Top Contributor
131 reviews 131 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Clean with nice rooms - well laid out for families. 5 minutes to Mohegan Sun and usually a third the price of a room at Mohegan Sun. Decent breakfast too. Given the price differential, its difficult to justify staying at Mohegan Sun.

Was this review helpful? Yes 1
GeneralManager1234, General Manager at Hyatt Place Mohegan Sun, responded to this review

thank you for your review. I agree as many of our guests do as well, that our hotel offers a quality and affordable alternative to the casino. Thank you again. Sincerely, John Marko General Manager More 

lake carmel ny
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

would not recommend this hotel. the room was not clean. after turning off the air/heat unit for the night so we could sleep without noise, it continued to come on about every 15 minutes for about thirty seconds or so but was very loud and kept me up all night. no vending machines, only very pricey snacks at front desk.... More 

Was this review helpful? Yes
GeneralManager1234, General Manager at Hyatt Place Mohegan Sun, responded to this review

Thank you for reviewing our hotel. I do apologize that you did not find your room as clean as it should have been. this is being reviewed with the housekeeping department to insure this does not occur in the future. It was nice to hear that you enjoyed our complimentary shuttle, many of our guest do as well. thank you... More 

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Additional Information about Hyatt Place Mohegan Sun

Address: 2049 Norwich New London Turnpike, Uncasville, CT 06382
Phone Number:
Location: United States > Connecticut > Mystic Country > Uncasville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Mohegan Sun 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Hyatt Place Uncasville Hotel Uncasville
Hotel Style:
#1 Green Hotel in Uncasville
#2 Romantic Hotel in Uncasville
#4 Family Hotel in Uncasville

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