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All 4 Uncasville hotels

Hyatt Place Mohegan Sun

3.0 of 5 Hotel   |   2049 Norwich New London Turnpike, Uncasville, CT 06382
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Hyatt Place Mohegan Sun
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87%
Ranked #1 of 4 hotels in Uncasville
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 4 days ago
Pat D East Setauket, New York
  • Overview
  • Reviews (428)
  • Photos (25)
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  • Room tips (66)
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428 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
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English first
East Setauket, New York
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This Hyatt Place is located about 10 minutes from Mohegan Sun. They offer a shuttle to Mohegan. Convenient. The hotel itself is clean, rooms are large suites with comfy beds and had a fridge which comes in handy when you stay a couple of nights. Also have a coffee maker in the room. The breakfast is unlike any other hotel... More

Was this review helpful? Yes
GeneralManager1234, General Manager at Hyatt Place Mohegan Sun, responded to this review

It was a pleasure to read your review. We do pride ourselves inthe breakfast offerings we provide. I am happy that you enjoyed your experience. Thank you again and I look forward to hosting you on your next rrip to the area. Sincerley, John Marko General Manager More

West Lebanon, New York, USA
Contributor
15 reviews 15 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have only stayed at two Hyatt hotels and each one stood out due to their exceptional customer service. Each and every employee that I encountered during my stay was not only polite, but they generally seemed to be happy I was staying at their hotel. The location is perfect if you want to visit either the Mohegan Sun casino... More

Was this review helpful? Yes
GeneralManager1234, General Manager at Hyatt Place Mohegan Sun, responded to this review

Thank you very much for your positive review of our hotel. The staff will be extremely happy to hear that they exceeded your expectations. We take pride in our service and it was great to see that their hard work paid off. I truly appreciate your comments as this is the best way we have to measure our success. Thank... More

Patterson, NY
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

I've stayed at both Mohegan and now the Hyatt and I would definitely stay at Mohegan next time. Even though the hotel at the casino is usually more expensive, it is a much nicer and more luxurious experience. It's part of the appeal of going to the casino. You park your car and don't think about anything until you leave.... More

Was this review helpful? Yes
GeneralManager1234, General Manager at Hyatt Place Mohegan Sun, responded to this review

Thank you for taking the time to provide feedback from your recent stay at our hotel. I do apologize for the noise you experienced from other guests. It was nice to hear that you enjoyed our coffee and the 24 hour food service, we believe this is an added amenity, especially for our guests returning from the casino. We do... More

Massapequa, New York
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 1 week ago

The Hyatt Place Mohegan Sun is just a few minutes from Mohegan Sun Casino. The hotel has a free shuttle which runs twice an hour. Check with the hotel, as the times vary depending on the day of the week. On concert nights, Mohegan Sun provides an extra shuttle. The rooms are a nice size and are comfortable. Breakfast is... More

Was this review helpful? Yes
GeneralManager1234, General Manager at Hyatt Place Mohegan Sun, responded to this review

Thank you again for your comments. I am happy that you found our shuttle service and breakfast more than acceptable. Regarding your problems with the AC in your room, as I stated in the e-mail I sent you, unfortunately the front desk associate misinformed you. I have addressed that with the agent. As you know I did credit your Hyatt... More

Mass
Contributor
12 reviews 12 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

All Positive!!! New hotel with van transportation to the casino. Small sign off street can be easily missed - pay attention Very friendly and accommodating staff Extremely comfortable beds!! Clean clean clean!! Nice strong shower Mini fridge, coffee maker, etc. All electronic hook-ups, nice flat screen tv and clock radio with CD player Hot breakfast included - average hotel food,... More

Was this review helpful? Yes
GeneralManager1234, General Manager at Hyatt Place Mohegan Sun, responded to this review

Thank you for taking the time to write suck a positive review on our hotel. I can assure you that our staff strives to make each guests staff enjoyable. It certainly appears that you experienced thier great service. As we plan ahead, I will take your comments regarding the bathroom into consideration for our future plans. Again, my sincere appreciation... More

Briarcliff Manor, New York
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This place was great...room was spacious, clean, and very comfortable. The bed was especially comfortable; got a great night's sleep! The staff was very accommodating and the "deluxe continental breakfast" was very nice (though I have to say that they had the worst coffee I've ever had in my life....but there are plenty of other places in the area to... More

Was this review helpful? Yes
GeneralManager1234, General Manager at Hyatt Place Mohegan Sun, responded to this review

Thank you so much for taking the time to write such a nice review on the Hyatt Place, Uncasville, Ct. the staff will be happy to hear such positive comments. The coffe served is STARBUCKS brand and can have a bolder flavor. Again, thank you so much and I am happy that you will be returning to our hotel for... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

I'll make this short and sweet. PROS: - excellent free breakfast - free wifi and parking - great room: spacious, clean, modern (bring your own body lotion though) - smooth and easy check-in and check-out process - close to the casino (only $7 cab) CONS: - check in is at 4pm and that is just stupid - pool is disappointing... More

Was this review helpful? Yes
GeneralManager1234, General Manager at Hyatt Place Mohegan Sun, responded to this review

Please accept my thanks for your comments. With your feedback we are able to take measures to improve our service. Your positive comments regarding breakfast, clean and spacious rooms and our other services are most appreciated. Regarding your comments on our hours of operation for the shuttle, bar and check-in times, I want you to know we review these areas... More

New Jersey
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Unless you get a comp, there is no such thing as a cheap night at Mohegan Sun. Hyatt Place is much more reasonable. The rooms are very clean. The staff was very friendly. And the shuttle to the casino was convenient. To people complaining that the shuttles on the way back are filled with drunks and kids, I say, "No... More

Was this review helpful? Yes 1
GeneralManager1234, General Manager at Hyatt Place Mohegan Sun, responded to this review

I would like to personally thank you for taking the time to review our hotel. It is nice to receive your positive comments. tony will be pleased that you enjoyed his "show", he truly loves his job and has fun with the guests. Your comments will be passed on to the staff. thanks again and I hope to provide you... More

Southwick
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Friendly staff. nice, well appointed rooms within a few minutes of Mohegan Sun. Great for staying over for events at Mohegan Sun, Free shuttle service to/from Mohegan Sun and excellent free breakfast is very convenient for travelers.

Was this review helpful? Yes
GeneralManager1234, General Manager at Hyatt Place Mohegan Sun, responded to this review

Please accept my thanks for your positive review of our hotel, staff and shuttle service. The staff prides themselves on alwys tring to provide the best service to out guests. I am happy that you experienced this positive effort. Thank you agian and I look forward to hosting you on your next visit to the area. Sincerley, John Marko General... More

Manchester, New Hampshire
Contributor
17 reviews 17 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had 3 nights comped at Mohegan Sun but had another day off work so decided to get a room at Hyatt as it is very close and had a good rate on Sunday night. The check in as usual was quick and easy and early (2pm I think) The room was clean and nice temperature. One bad thing was when... More

Was this review helpful? Yes
GeneralManager1234, General Manager at Hyatt Place Mohegan Sun, responded to this review

thank you for reviewing our hotel on Trip Advisor. It was nice to recieve such positive comments. I will be sharing them with the staff, as they always like to hear feedback from our guests. thank you again. I look forward to hosting you again. Sincerley, John Marko General Manager More

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Additional Information about Hyatt Place Mohegan Sun

Address: 2049 Norwich New London Turnpike, Uncasville, CT 06382
Phone Number:
Location: United States > Connecticut > Mystic Country > Uncasville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Mohegan Sun 3*
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Also Known As:
Hyatt Place Uncasville Hotel Uncasville

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#1 Green Hotel in Uncasville #1 Romantic Hotel in Uncasville #4 Family Hotel in Uncasville
Hotel Class
Number of rooms
176

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