We were suppose to stay 2 nights but checked out after 1. The rooms are mold/mildew infested and SMELL. My family was physically sick the morning after staying here! Our door looked like someone had broken into the room at some point and they just silcon caulked the door jam back in place. The pool was closed (probably because of... more

This place is pretty disgusting, and does everyone in Torrington smoke?. I only stayed here one night (thank God) so I can't complain too much. But when my husband and I checked in, the dining table that they had in the room was covered with a sticky substance, clearly not cleaned at all. The window was open and it was... more

I do NOT consider myself overly picky but this was the worst Quality property I have ever stayed in. First room we were assigned smelled terrible even though it was supposedly non-smoking. There was also a hissing noise which turned out to be from a pipe right outside the door (Rm 122). Room was very dark and the ceiling so... more

I went with friends for a wedding and we were required to stay there. While most of us would sleep on a rock for our friends getting married, I wouldn't stay here again. It was awful. My room, and everyone else’s, reeked of smoke and I woke up coughing often. I stayed two nights and apparently that was too much... more

On 9/1/08, my wife and I, who are seasoned travelers, checked into the Quality Inn & Suites in Torrington, CT. Our reservation/confirmation number was 56974416. This reservation was made on 8/21/08. The first room we were assigned was next to a noisy laundry room around back of the motel. The room smelled musty. The bathroom had a large round (the... more

I am a frequent Choice Hotel customer and had a pleasant stay at the Quality Inn and Suites in Torrington,Connecticut.I was traveling with my coworkers,which was a group of five.We had stayed for a total of four days and two of the days,we had a meeting in the meeting room that is part of the hotel.It was very nicely set... more

We had to check into three separate non-smoking rooms in this hotel, because the first two smelled of cigarette smoke. Floors were stained with ??? No continental breakfast, even though the description here stated there was one, Only coffee in the room and at the front desk. We passed up the Days Inn to stay here, and that may have... more

We just returned form Christmas with the family in Thomaston, CT. We've tried several hotels in the area and since we are Choice hotel members, thought we should try this one. Since it had snowed, but was now raining very hard, we thought the snow could have been cleared. There was ice on the parking lot throughout our three day... more

I was originally going to stay in the smallest suite (ie cheaper room) but due to availability, only a larger (non-smoking/no pets) room was available. Thankfully the larger room was just what I was looking for and much more spacious than the basic/smaller room. It was well worth the extra $20 per night for the larger room. The smaller rooms... more