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Quality Inn and Suites

2.5 of 5
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395 Winsted Road, Torrington, CT 06790 (Formerly Torrington Days Inn)
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Quality Inn and Suites
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106 reviews from our community

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    12
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    40
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33
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19
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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    (11)
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    (55)
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Torrington, Connecticut
1 review
5 of 5 stars Reviewed 2 weeks ago

The front desk agent Larissa Madden is a great warm dedicated employee, who goes above and beyond her job to make sure my daily needs are met. Larissa is very professional always has a warm friendly smile interacts very professional with her guests to make them comfortable. Danielle Sramek from housekeeping, is a great company employee, who also met my... More 

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Barkhamsted, Connecticut
1 review
4 of 5 stars Reviewed 2 weeks ago

Room was clean the hot tub was great and pool. The woman at the front desk was really great her name was larissa madden the breakfast in the mornings where ok could use some pancakes and scrambled eggs would be nice other than that it was great

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New Orleans, Louisiana
Top Contributor
58 reviews 58 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 10, 2015

Stopped here in-between holiday visits and spent an impromptu weekend. The front desk clerk was efficient and friendly. I asked for a quiet, upstairs room, as I know Torrington gets rowdy on weekends. Room was clean and well appointed. I was left alone, as requested, and never heard a sound from any other room. My bed was comfy, with the... More 

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Qinnttorrington, General Manager at Quality Inn and Suites, responded to this review

To whom it may concern, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to thank you for staying with the Quality Inn Torrington, CT. Your satisfaction is important to us and we will be using the feedback you provided to Tell... More 

Mahwah, New Jersey
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 2, 2014

Lobby smelled great as soon as we walked in. Lowell helped us find our room and brought us extra towels. The pool was perfect temperature. The girl in the morning was very terse and seemed unhappy to be there.

Was this review helpful? Yes
Qinnttorrington, General Manager at Quality Inn and Suites, responded to this review

To whom it may concern, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to thank you for staying with the Quality Inn Torrington, CT. Your satisfaction is important to us and we will be using the feedback you provided to Tell... More 

athens, ny
2 reviews
5 of 5 stars Reviewed September 11, 2014

We stayed here in early July. The room was clean and the service was wonderful. Kurtis was most helpful when we checked in while we waited for the rest of our party, and Jessikah was integral in moving the other room so our 89 year old mother didn't have to use the stairs. A most pleasant staff cleaned the other... More 

Was this review helpful? Yes
Qinnttorrington, General Manager at Quality Inn and Suites, responded to this review

To whom it may concern, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to thank you for staying with the Quality Inn Torrington, CT. Your satisfaction is important to us and we will be using the feedback you provided to Tell... More 

Torrington
1 review
2 of 5 stars Reviewed September 2, 2014

The room was old. The beds were worn and uncomfortable. The motel needs to be updated. I've stayed at other nearby motels that were much nicer for the same money. I would not stay there again and I would not recommend this motel to a friend.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
Qinnttorrington, General Manager at Quality Inn and Suites, responded to this review

To whom it may concern, Thank you fot taking time to complete our onlione survey regarding you recent stay at our hotel. On behald of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we... More 

Travelers are raving about these Torrington hotels

Chesapeake, Virginia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 18, 2014

We had a pretty disappointing experience at this property. I had reserved online a room with a king bed and a sofa bed (supposed to sleep two, but it was not as wide as a double bed) - and there was the option to add a roll-away to sleep a fifth person, which I did because my husband and I... More 

Was this review helpful? Yes 3
Qinnttorrington, General Manager at Quality Inn and Suites, responded to this review

To whom it may concern, Thank you fot taking time to complete our onlione survey regarding you recent stay at our hotel. On behald of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we... More 

Torrington
1 review
5 of 5 stars Reviewed August 17, 2014

I had a great experience at the Quality Inn Torrington. The room was immaculate and the excellent service started the minute I walked through the door. I was greeted by Manager Warren Pollard and the registration process was quick and painless. I was resting and relaxed in no time at all. This isn't the Four Seasons so don't expect it.... More 

Was this review helpful? Yes
Qinnttorrington, General Manager at Quality Inn and Suites, responded to this review

To whom it may concern, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to thank you for staying with the Quality Inn Torrington, CT. Your satisfaction is important to us and we will be using the feedback you provided to Tell... More 

Springfield, Missouri, United States
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 17, 2014

This hotel supposedly under renovation is not a good place to stay. They scraped some rotten indoor/outdoor carpeting and left the remains in piles all up and down some very rough woodwork on the second floor. The room supposedly a double double had undersized beds. There were stains on bed spread and the pillow cases. Generally the room was dusty... More 

Was this review helpful? Yes 1
Qinnttorrington, General Manager at Quality Inn and Suites, responded to this review

To whom it may concern, Thank you fot taking time to complete our onlione survey regarding you recent stay at our hotel. On behald of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we... More 

New York City, New York
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 12, 2014

Let me start by saying that the Quality Inn and Suites in Torrington Ct is under some construction at this time but it did not effect our stay at all. The rooms were clean and the bed was very comfortable. The free breakfast was excellent and the indoor pool was very nice, however it could have been a bit warmer.... More 

Was this review helpful? Yes 1
Qinnttorrington, General Manager at Quality Inn and Suites, responded to this review

To whom it may concern, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to thank you for staying with the Quality Inn Torrington, CT. Your satisfaction is important to us and we will be using the feedback you provided to Tell... More 

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