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Quality Suites

2.5 of 5
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1500 South Avenue, Stratford, CT 06615 (Formerly Comfort Suites)
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1 room 1 adult
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175 Reviews from our TripAdvisor Community

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Stirling, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

The Quality Inn is very close to our friends we visit for summer vacations. We decided to surprise them for New Year. Hotel is just off I95 so easy to get to and parking no problem. Rooms are big, but tired but clean and comfy. Highway noise did not bother us and we are from village in Scotland. Toilet in... More 

Helpful?
Thank 610duncans
ct082, Manager at Quality Suites, responded to this review

We're happy to hear that you and your family enjoyed your recent stay with us. We pride ourselves on delivering exceptional accommodations and although there were some difficulties, I'm pleased that our Frontdesk team was able to assist you. We appreciate your feedback and hope you'll consider staying with us again the next time your family visits Stratford. Sincerely, Harry... More 

Volgograd, Russia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Was there on business trip. Would like to say special thanks to manager Harry, who helped with transportation and was verry friendly and attentive. Clean quite rooms, reasonable prices. Would definately recommend it.

Helpful?
Thank EkaterinaMD
ct082, Manager at Quality Suites, responded to this review

Thank you for taking a few moments to share your experience with me. I am pleased to hear that Harry "set the tone" for your stay. We pride ourselves on ensuring the arrival experience will be a preview for what our guests can expect. I am happy to hear that he turned a service opportunity into a positive experience. I... More 

Miami
Level Contributor
48 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I enjoyed a very comfortable stay here. They really treated me like I was a guest. Everything from the check-in was easy and smooth. After checking in the front desk representative wished me good luck on my interview the following day. She gave me a quiet room even before I requested it. Upon entering there was a small ante-room with... More 

Helpful?
Thank MiamiTravelBug
ct082, Manager at Quality Suites, responded to this review

Thank you for taking a few moments to share your experience with me. I was pleased to hear that my front office team was efficient and allowed you to get to your room quickly so you could rest. I was happy to hear we provided you with a clean room and you enjoyed our breakfast. We hope to see you... More 

New York City, New York
1 review
4 of 5 stars Reviewed December 9, 2015

This place is an absolute value for money. Decided to stay in Stratford, when I had work in Bridgeport. The rooms were clean and comfortable. Pretty decent services. Staff was nice, especially the manager Mr Harry who was very kind and helpful. Nice place if looking for something reasonably priced and new to the area.

Helpful?
Thank anonymousD3614YL
ct082, Manager at Quality Suites, responded to this review

Thank you for taking a few moments to share your experience with me. I am happy to hear that we exceeded your expectations during this stay and that our location is convenient for you. I will share your comments with our team. Best Regards, Harry Manager More 

Westland, Michigan
1 review
2 of 5 stars Reviewed October 30, 2015

First room they gave us the toilet didn't work, then they switched us to a different one and the rooms are smaller than the website portrays, We had a king size bed and a fold out couch that had a mattress that you could feel the springs through. Booked the room for 3 people had only enough towels for 2,... More 

Helpful?
Thank Susan B
ct082, Manager at Quality Suites, responded to this review

Thank you for your recent stay. We pride ourselves on delivering exceptional accommodations and I am sincerely sorry that our beds did not meet your expectations. We understand how important a good nights rest is, also about the toilet not working properly. We appreciate your feedback and will absolutely relay your comments to our purchasing team and maintance dep. We... More 

Rocky Point, New York
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed October 28, 2015

No towels in room- according to housekeeping it might or might not have been cleaned...it wasn't on their list that day. Clumps of floating hair in pool. UGH. Took that out of the mix for my granddaughter. No hot water ( as per front desk- hotel was full and everyone was using it so that was to be expected). No... More 

Helpful?
Thank vbc711
ct082, Manager at Quality Suites, responded to this review

Thank you for your recent stay and for providing us with valuable feedback. I hope you will accept my sincerest apologies regarding the service you experienced during check in. We take our guest comments very seriously, and I will personally speak with my team and use this as an opportunity to re-train my staff. We appreciate your business and We... More 

Houston, Texas
1 review
5 of 5 stars Reviewed October 25, 2015

I went there for my interview and stayed there for 2 nights. The manager is very nice and dropped me off to station after my interview. The room is big, clean, and decent, with nice breakfast. The place is very convenient.....Great choice if you visit bridgeport or stratford! btw, they offer free wifi and free business room where i printed... More 

Helpful?
Thank patricialucky2015
ct082, Manager at Quality Suites, responded to this review

Thank you for taking a few moments to share your experience with me. I am happy to hear that we exceeded your expectations during this stay and that our location is convenient for you. I will share your comments with our team. Best Regards, Harry Manager More 

Boston, Massachusetts
1 review
5 of 5 stars Reviewed October 24, 2015

Be sure to stay there if you go around New Haven, Stratford, Bridgeport..Very warm and friendly people, they meet every expectation, thet tranfer you to near destination for free. Nice breakfast, luxury rooms, clean areas, smart point... Please do not lose this experience

Helpful?
Thank Styliani2015
ct082, Manager at Quality Suites, responded to this review

Thank you for taking a few moments to share your experience with me. I was pleased to hear the property provided you with a comfortable environment during your stay. I will share your comments with our team. Should your travels bring you through the area again I hope you would consider staying with us again. Warm Regards, Harry Manager More 

Level Contributor
163 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed October 5, 2015 via mobile

We were pleasantly surprised with the condition of this hotel and our room until we looked closer. The carpet in the room looked to have been burned and needed to be replaced. If you're on the highway side, be prepared to listen to the traffic on the highway all night. There was lots of hot water and amazing only enough,... More 

Helpful?
1 Thank Coldduck
ct082, Manager at Quality Suites, responded to this review

Thank you for choosing to stay with us while visiting the area. We're happy to hear that you enjoyed most of your stay with us although I am sincerely sorry for the inconveniences in your guest room. Please know that we have a detailed maintenance program which has unfortunately failed us in this instance. We appreciate you bringing this to... More 

Washington DC, District of Columbia
Level Contributor
53 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed September 8, 2015

This is a fairly standard Choice Hotels property. The room was spacious and clean, and bland. Staff were a pleasant (though preoccupied with a tech problem beyond their control). Breakfast was also standard Choice Hotels, with the unfortunate egg disks rather than fresh, and a slim selection of cereals and breads, but adequate, and the breakfast rom larger and nicer... More 

Helpful?
Thank hillretiree
ct082, Manager at Quality Suites, responded to this review

Thank you for choosing us to host your family trip to Stratford. I'm happy to hear that you enjoyed our reasonable prices, complimentary breakfast and spacious guest rooms. We pride ourselves on delivering exceptional accommodations; Although we didnt deliver a 5 star experience, I'm pleased to hear that we earned your return visit. Sincerely, Harry Manager. More 

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