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Quality Suites

2.5 of 5
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1500 South Avenue, Stratford, CT 06615 (Formerly Comfort Suites)
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Ranked #2 of 5 Hotels in Stratford
A recent review
4 of 5 stars reviewed 1 week ago
Joe O Phoenixville
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159 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (33)
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Phoenixville
Level Contributor
87 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed one night after long, hot drive. Hotel is very convenient to I-95, but traffic noise can be a problem with windows open; fortunately, a/c worked very well. Mini-suite was clean and well-appointed with excellent TV, fridge and internet. Only complaint was old sofa which was so low it was hard to get up out of! Breakfast decent with hot... More 

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ct082, Manager at Quality Suites, responded to this review

Thank you for choosing staying at the Quality Suites in Stratford CT. and for taking the time to share your feedback regarding stay. It is always our goal to leave our guests with a positive and memorable experience. I am very happy to hear that this seemed to be the case with your recent hotel stay. I sincerely hope that... More 

Long Island City, New York
Level Contributor
216 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I'm far from a travel snob and don't mind roughing in to save a few bucks. I picked this place based on the decent reviews from expedia and trip advisor. Average is a fair review, but it really more of a 2.5 than a 3. We were seeing a show in Fairfield, CT and decided to spend the night rather... More 

Was this review helpful? Yes
ct082, Manager at Quality Suites, responded to this review

Thank you for taking the time to provide us with the answers to our Satisfaction Survey. I assure you we are working very hard to provide all of our guests with the products and services that you deserve. Your survey comments indicate that you had a number of areas in which we failed to meet your expectations for which I... More 

Ormond Beach, Florida
Level Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The staff is excellent - the rooms are clean and well stocked. The breakfast was varied and ample. Access to is a bit tough and its right next to Interstate 95 - plenty of parking and the lot was well lit. The only issue was the noise and it was an issue - the rooms are not well insulated and... More 

Was this review helpful? Yes
ct082, Manager at Quality Suites, responded to this review

Thank you for your recent stay with us and for offering valuable feedback. I'm happy to hear that you found our staff to be friendly and helpful; however, I apologize that ambient noise prevented you from fully enjoying your visit. we do have rooms on the opposite side of the highway. please ask for that side when you use us... More 

Massachusetts
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed May 29, 2015

Came here as part of a stop. Thought it would be clean, nothing special. Found whole bunch of dried blood on the sheets. I'm mortified. Will not stay again. Very noisy from traffic. I was exhausted so it didn't bother me Did like the diner close by. Had a lot of Greek specialities.

Was this review helpful? Yes 3
ct082, Manager at Quality Suites, responded to this review

I am very sorry to hear of the inconvenience and frustration that you dealt with during your stay with us. We strive to provide excellent accommodations for our guests and I am sincerely sorry that thier was blood on the sheet. ihave spoken our housekeping head on this issue. We value your feedback and appreciate you bringing this to our... More 

Falls Church, Virginia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 26, 2015

Rooms are large and have a sofa. However, one side of the hotel is just feet from I-95, making it very hard to sleep with the constant, loud traffic noise. Be sure to ask for a room away from the highway. Our room was poorly equipped; it lacked an ironing board and the closet doors had been removed and placed... More 

Was this review helpful? Yes 1
ct082, Manager at Quality Suites, responded to this review

Thank you for your recent stay with us and for offering valuable feedback. I'm happy to hear that you found our staff to be friendly and helpful; however, I apologize that ambient noise prevented you from fully enjoying your visit.also we are on the process upscale the breakfast item. Thank you for your business and we hope to host you... More 

New York
1 review
5 of 5 stars Reviewed May 4, 2015

We have stayed at this hotel twice now for our weekend getaways to the beautiful CT beaches. The hotel location is perfect when visiting Long Beach and other surrounding nature sites along with plenty of restaurants close to drive to. Both trips we were greeted by the friendly and helpful staff. This trip we met Hemal the manager and he... More 

Was this review helpful? Yes
ct082, General Manager at Quality Suites, responded to this review

Thank you for choosing to stay with us and for taking the time to review your experience for TripAdvisor. We're pleased to hear that our professional staff and quiet, comfortable accommodations have earned us your 5-star recommendation to fellow travelers. We value your business and hope to host your next visit to Stratford. Best, Hemal Patel, GM More 

Bridgewater, NJ
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 12, 2015

I decided to stay here and revisit the Two Roads Brewpub a short walk away. I'd been there before and enjoyed the visit. I was on my way further north and this was a good half-way place to stay. Try to get a room away from I-95 which is very close to the hotel and constantly noisy. Staff was excellent,... More 

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ct082, General Manager at Quality Suites, responded to this review

Dear Baseballfan02, It was a pleasure having you here. We do have a lot of guests who enjoy the local brewery because of the variety of flavors of beer they serve. Thank you for appreciating the excellent services of my staff, the efforts our housekeeping staff put in the cleanliness of the room and the breakfast attendant. We look forward... More 

Washington, District of Columbia, United States
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed April 5, 2015

I recently stayed at the Quality Suites in Stratford Connecticut. The save was definitely worth the $175 we paid for both nights. The front desk staff is extremely friendly and willing to go the extra mile. My only qualms is that the property could use a little cleaning up but in their favor it is just the beginning of spring... More 

Was this review helpful? Yes 1
ct082, General Manager at Quality Suites, responded to this review

Dear Gary U, Thank you for your detailed review. We truly appreciate your time in doing so. We have noted down your three qualms and are on it! Its great to hear that you loved the way we run the hotel, you loved our free deluxe hot breakfast and the professional team of front desk staff. Thanks for recommending us... More 

Winslow, Maine
Level Contributor
145 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed March 27, 2015

Pleasantly surprised. Under $100 clean, very friendly, beautiful lobby. Very nice rooms with couches. Would definitely recommend. We didn't have breakfast, we were up too late. Right off the highway in what seems a decent town.

Was this review helpful? Yes
ct082, General Manager at Quality Suites, responded to this review

Dear Tellit Thank you very much for your kind words. I hope you get a chance to enjoy our deluxe hot breakfast on your next stay at our hotel. -Hemal Patel, GM. More 

Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 22, 2015

You never know what you will get right off the highway. But for under $100 this place was nice. The lobby is beautiful. The rooms spacious and clean. The staff was very nice. We didn't have breakfast, it stopped early. The beds were comfortable and the room also had a couch.

Was this review helpful? Yes
ct082, General Manager at Quality Suites, responded to this review

Dear Tellit Thank you very much for your kind words. I hope you get a chance to enjoy our deluxe hot breakfast on your next stay at our hotel. -Hemal Patel, GM. More 

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