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All 4 Stratford hotels

Quality Suites

2.5 of 5 Hotel   |   1500 South Avenue, Stratford, CT 06615 (Formerly Comfort Suites)
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Ranked #2 of 4 Hotels in Stratford
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
NaturalBee
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128 reviews from our community

Traveler rating
    58
    39
    16
    9
    6
See reviews for
37
24
19
40
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel is nice if you're looking for a better value than what might be available in the area. It is what one might expect in a 3 star hotel,, not too fancy, but not shabby. I only stayed one night. The breakfast was okay, just a bit better than a continental breakfast.

Was this review helpful? Yes 3
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The following was positive: The front desk staff was wonderful Cleaning staff and food service staff were nice Room was clean Main bed was comfortable Linens were comfortable but heavy Refrigerator was clean Libby was spot less Decent pool size Complimentary breakfast was good Close to the beach Reasonable room rates allowed for more activities Good food locally Friendly atmosphere... More

Was this review helpful? Yes 5
GMQS, General Manager at Quality Suites, responded to this review

Hi Nancy! Thank you very much for taking the time for your balanced comments. It gives the opportunity to look at our hotel through our guests' eyes. More

Levittown, New York
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed for only one night and found the hotel to be okay for a quick stopover! The staff was efficient but not as friendly as we are used to. However the room was clean and large! The breakfast was adequate but not anything great! Very hard to find a place to eat dinner in the area.

Was this review helpful? Yes 1
ct082, Manager at Quality Suites, responded to this review

Thank you so much for taking the time to leave us your feedback. I am pleased to know that you found our hotel clean and our front desk staff friendly. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that... More

Towson, Maryland
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 1, 2014

Checked in Friday night, had a few hiccups but the staff was very friendly and promptly worked out the problems. Can't fault them for that. Overall cleanliness was good, a few small dings and hints indicative of a hotel that hosts a lot of younger people on camps and conferences. Would recommend. One suggestion: Hotel needs a sign at the... More

Was this review helpful? Yes 8
ct082, Manager at Quality Suites, responded to this review

Thank you for staying and sharing such great comments about our hotel. I will ensure that the associates you mentioned are recognized for such great personalized service. This is certainly the type of experience we love for our guests to have. We can't wait to have the pleasure of hosting you again when you are back in Strartford CT. Harry More

1 review
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 9, 2014

We traveled from Washigton DC. We got in very late. The staff was very accomodating and got us to our room very quickly. Thank you Harry and Frank! We were pleasently surprised by the room. It was large, had a fridge and a flat screen, two double beds with lots of pillows and a fold out soffa if needed. It... More

Was this review helpful? Yes 11
ct082, Manager at Quality Suites, responded to this review

Thank you for your recent stay with us and for the 5-star review on TripAdvisor. We're happy to hear that you and your family enjoyed your visit and that our staff, accommodations, and amenities provided you with a comfortable and relaxing experience. We value your recommendation to the travel community and look forward to hosting your next visit Harry More

Silver Spring, Maryland
Contributor
14 reviews 14 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed June 18, 2014

I stayed here last month to attend a graduation. The carpet was dirty and there was a hole in the wall behind the door of my room. I reported it and maintenance came and temporarily covered it up. Bedspread seemed dingy and the towels felt cheap. On the plus side - the staff was very nice and accommodating.

Was this review helpful? Yes 5
ct082, Manager at Quality Suites, responded to this review

We sincerely apologize for your dissatisfying experience at our property and hope you'll give us another opportunity to provide you with an excellent stay. Yours in Hospitality, Harry Patel Manager More

Gulfport, Florida
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 14, 2014

My stay was 3 nites in June. The hotel was clean with a uniquely designed lobby. All the services were above average. I had trouble with the shower faucet, called the front desk, and within 3 minutes the staff appeared and addressed the issue. I was unfamiliar with the area and repetitively asked the front desk staff for help and... More

Was this review helpful? Yes 8
ct082, Manager at Quality Suites, responded to this review

Thank you so much for the positive feedback about your stay with us! I am very pleased to hear that our staff was professional and accommodating for all your lodging needs. It was a pure delight reading about how much you enjoyed everything about our property.Thank you again for sharing your experience, and we hope your next visit will be... More

Charlotte, North Carolina
Top Contributor
79 reviews 79 reviews
21 hotel reviews
61 helpful votes 61 helpful votes
2 of 5 stars Reviewed June 9, 2014

It looks a lot nicer on the outside than it does once you get past the lobby. The hallway carpets are permanently stained, and there are marks all up an down the hallway at suitcase-level. We could not get hot water in the sink but did eventually get it in the tub. There was a nasty sign in the bathroom... More

Was this review helpful? Yes 3
ct082, Manager at Quality Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Vancouver Island, Canada
Senior Contributor
48 reviews 48 reviews
12 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed May 31, 2014

We stayed here three nights and trained in to NYC. Hotel staff was great, hotel was affordable, beds were comfy, room was clean, free breakfast was great, would definitely stay here again. We had three kids under 7 and had zero problems staying here. There was a bit of TV noise from the next room but absolutely nothing else negative... More

Was this review helpful? Yes 9
drs82, Manager at Quality Suites, responded to this review

Dear Allison, Thank you very much for your kind review. I am glad that you took the "smart way" into New York City. Many travelers and vacationers have discovered that it is very cost effective to stay here, and take the train to New York. Thank you again, and we hope to see you soon. Harry Patel Manager More

Contributor
13 reviews 13 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 28, 2014 via mobile

We stayed a few days in March. Management was super agreeable and lobby was modern and airy, but rooms looked a bit dark and needed updating. New flat screen tv's were being delivered, but were not in our room. Location is very close to I-95, so there is road noise on that side. Parking lot side is quiet. It seemed... More

Was this review helpful? Yes 4
ct082, General Manager at Quality Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

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Additional Information about Quality Suites

Address: 1500 South Avenue, Stratford, CT 06615 (Formerly Comfort Suites)
Phone Number:
Location: United States > Connecticut > Stratford
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Suites 2.5*
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Also Known As:
Comfort Hotel Stratford
Comfort Suites Stratford
Stratford Comfort Suites

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