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All 4 Stratford hotels

Quality Suites

2.5 of 5 Hotel   |   1500 South Avenue, Stratford, CT 06615 (Formerly Comfort Suites)
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76%
Ranked #2 of 4 hotels in Stratford
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
Buck B
  • Overview
  • Reviews (124)
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  • Photos (28)
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  • Room tips (19)
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124 people have reviewed this hotel

Traveler rating
    57
    37
    15
    9
    6
See reviews for
37
23
18
40
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We traveled from Washigton DC. We got in very late. The staff was very accomodating and got us to our room very quickly. Thank you Harry and Frank! We were pleasently surprised by the room. It was large, had a fridge and a flat screen, two double beds with lots of pillows and a fold out soffa if needed. It... More

Was this review helpful? Yes 5
ct082, Manager at Quality Suites, responded to this review

Thank you for your recent stay with us and for the 5-star review on TripAdvisor. We're happy to hear that you and your family enjoyed your visit and that our staff, accommodations, and amenities provided you with a comfortable and relaxing experience. We value your recommendation to the travel community and look forward to hosting your next visit Harry More

Silver Spring, Maryland
Contributor
14 reviews 14 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed June 18, 2014

I stayed here last month to attend a graduation. The carpet was dirty and there was a hole in the wall behind the door of my room. I reported it and maintenance came and temporarily covered it up. Bedspread seemed dingy and the towels felt cheap. On the plus side - the staff was very nice and accommodating.

Was this review helpful? Yes 3
ct082, Manager at Quality Suites, responded to this review

We sincerely apologize for your dissatisfying experience at our property and hope you'll give us another opportunity to provide you with an excellent stay. Yours in Hospitality, Harry Patel Manager More

Gulfport, Florida
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 14, 2014

My stay was 3 nites in June. The hotel was clean with a uniquely designed lobby. All the services were above average. I had trouble with the shower faucet, called the front desk, and within 3 minutes the staff appeared and addressed the issue. I was unfamiliar with the area and repetitively asked the front desk staff for help and... More

Was this review helpful? Yes 5
ct082, Manager at Quality Suites, responded to this review

Thank you so much for the positive feedback about your stay with us! I am very pleased to hear that our staff was professional and accommodating for all your lodging needs. It was a pure delight reading about how much you enjoyed everything about our property.Thank you again for sharing your experience, and we hope your next visit will be... More

Charlotte, North Carolina
Top Contributor
79 reviews 79 reviews
21 hotel reviews
61 helpful votes 61 helpful votes
2 of 5 stars Reviewed June 9, 2014

It looks a lot nicer on the outside than it does once you get past the lobby. The hallway carpets are permanently stained, and there are marks all up an down the hallway at suitcase-level. We could not get hot water in the sink but did eventually get it in the tub. There was a nasty sign in the bathroom... More

Was this review helpful? Yes 3
ct082, Manager at Quality Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Vancouver Island, Canada
Senior Contributor
48 reviews 48 reviews
12 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed May 31, 2014

We stayed here three nights and trained in to NYC. Hotel staff was great, hotel was affordable, beds were comfy, room was clean, free breakfast was great, would definitely stay here again. We had three kids under 7 and had zero problems staying here. There was a bit of TV noise from the next room but absolutely nothing else negative... More

Was this review helpful? Yes 5
drs82, Manager at Quality Suites, responded to this review

Dear Allison, Thank you very much for your kind review. I am glad that you took the "smart way" into New York City. Many travelers and vacationers have discovered that it is very cost effective to stay here, and take the train to New York. Thank you again, and we hope to see you soon. Harry Patel Manager More

Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 28, 2014 via mobile

We stayed a few days in March. Management was super agreeable and lobby was modern and airy, but rooms looked a bit dark and needed updating. New flat screen tv's were being delivered, but were not in our room. Location is very close to I-95, so there is road noise on that side. Parking lot side is quiet. It seemed... More

Was this review helpful? Yes 4
ct082, General Manager at Quality Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 19, 2014

The highway 95 is in your room was not able to sleep all night. The room is Ok the service is ggod. The price is right but if you want to sleep get some earmuffs because even friends on the first floor had the same problems

Was this review helpful? Yes 5
ct082, Manager at Quality Suites, responded to this review

Michael, Thank you for your feedback. We are sorry to hear that you found the noise to be disruptive. For your next stay, we would like to offer you a room on the opposite side of the hotel where the highway will not be a concern and 15% off your stay. We value our guests and are always willing to... More

St. Petersburg, Russia
1 review
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 19, 2014

I`ve stayed at the hotel during my 3 days business travel to Stratford, CT. Hotel has very pleasant lobby and reception area, large, comfortable clean rooms, with good working place, free wi-fi. One of the things that impressed me the most was hotel`s staff. It was the best service I`ve ever had in the hotels: welcoming, professional, with willlingness and... More

Was this review helpful? Yes 17
ct082, General Manager at Quality Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

Bridgeport, Connecticut
1 review
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed March 2, 2014

Never will I stay at this hotel ever!! Was charged add'tl fees upon check-in, was given a stained carpet/outdated decor/item left in refrig. from previous guest/fuzzy TV quality (compared to a modern lobby) room on 2nd fl w/o an ice dispenser on the floor!! Key entry to pool/exercise area never work. Posted signs throughout hotel elevators asking not to dine... More

Was this review helpful? Yes 11
ct082, General Manager at Quality Suites, responded to this review

Dear Gloria Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More

Enfield, Connecticut
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 1, 2014 via mobile

My company tried to book a room at the Stratford Hotel and hotel.com recommended this place as cheaper with better ratings. My stay was very short but I found the desk staff friendly, the room clean and spacious and the wifi free. The neighborhood is pretty quiet so if you're looking for nightlife or even dinner you need to drive.... More

Was this review helpful? Yes 18
drs82, Owner at Quality Suites, responded to this review

Thanks for the great review, and we hope to see you again soon! Best Regards, Harry Patel More

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Additional Information about Quality Suites

Address: 1500 South Avenue, Stratford, CT 06615 (Formerly Comfort Suites)
Phone Number:
Location: United States > Connecticut > Stratford
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Suites 2.5*
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Also Known As:
Comfort Hotel Stratford
Comfort Suites Stratford
Stratford Comfort Suites

28 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Perfect for business and leisure travelers alike, this new Quality Suites of Stratford features 100 percent non-smoking guest suites, complimentary high speed wireless internet service, expanded Quality Suites Savory Starts Breakfast, business center, conference room, guest laundry, and friendly service. The hotel is easily accessible to I-95 and minutes from down town New Haven, Bridgeport, Milford and the ocean. Local attractions include the Marinas, Sacred Heart University, Yale University, the Stratford Historical Society, golfing and fishing. All Quality Suites are smoke free. ... more   less 
Number of rooms
82

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