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Quality Suites

2.5 of 5
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1500 South Avenue, Stratford, CT 06615 (Formerly Comfort Suites)
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1 room 1 guest
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163 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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  • Italian first
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English first
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    (163)
  • Mar-May only
    (33)
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Lititz, Pennsylvania
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

We stayed for one night and would probably not stay again. Pros: the staff was friendly, felt very welcomed at check-in, the room was clean and the breakfast was typical for a hotel. Easy on and off from 1-95. Cons: our room was on the first floor and we could hear people in the room above us. My husband, who... More 

Was this review helpful? Yes
ct082, Manager at Quality Suites, responded to this review

Thank you for your recent stay. We pride ourselves on delivering exceptional accommodations and I am sincerely sorry that our construction did not meet your expectations. We understand how important a good nights rest is; We appreciate your feedback and will absolutely relay your comments to our management team. We value your business and hope you'll give us another opportunity... More 

Level Contributor
3 reviews
3 of 5 stars Reviewed 3 weeks ago

Late day availability. Inviting lobby. Courteous staff. Luggage caddies. Spacious room with sofa. Shower was not in the best condition but bathroom was clean. We will stay there again for a two night stay in mid August. Great price.

Was this review helpful? Yes
ct082, Manager at Quality Suites, responded to this review

We are sorry we were unable to provide you with the quality of amenities and service you deserved during your recent stay. We apologize for the issues with the shower in your guest rooms. I will work with our maintanace team to ensure these issues are addressed and guests receive exceptional service. If you return to our area, we hope... More 

Shelburne, Canada
Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 4 weeks ago

comfortable rooms and beds was little difficult to find the actual hotel when we left the highway Check in and check out very nice, staff was great We were in the last building, quite a large motel The only strange thing was some guy was looking in our window when we were getting ready to pack up the car. Not... More 

Was this review helpful? Yes
ct082, Manager at Quality Suites, responded to this review

We truly appreciate your wonderful feedback on your recent stay. We are so pleased you enjoyed our staff, service, amenities as well as the StratfordArea during your stay. We all look forward to welcoming you back again really soon! Harry Manager More 

Bel Air, Maryland
Level Contributor
70 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here on our way to Cape Cod. It's fine and I'm very picky! Rooms are clean and we were on the road side and had no problem with noise. Breakfast was good. I'd stay here for one night, but the neighborhood was not exactly charming. It's a pass through place, but good for an overnight stop.

Was this review helpful? Yes
ct082, Manager at Quality Suites, responded to this review

Thank you for taking the time to share your experience with us. I am very disappointed to hear that we did not deliver the level of service we strive very hard to provide. I hope you will accept my sincere apology regarding the nighborhood. We thank you for visiting us, and hope you give us another opportunity to provide you... More 

Phoenixville
Level Contributor
87 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed July 16, 2015

Stayed one night after long, hot drive. Hotel is very convenient to I-95, but traffic noise can be a problem with windows open; fortunately, a/c worked very well. Mini-suite was clean and well-appointed with excellent TV, fridge and internet. Only complaint was old sofa which was so low it was hard to get up out of! Breakfast decent with hot... More 

Was this review helpful? Yes
ct082, Manager at Quality Suites, responded to this review

Thank you for choosing staying at the Quality Suites in Stratford CT. and for taking the time to share your feedback regarding stay. It is always our goal to leave our guests with a positive and memorable experience. I am very happy to hear that this seemed to be the case with your recent hotel stay. I sincerely hope that... More 

Long Island, New York
Level Contributor
222 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
3 of 5 stars Reviewed July 8, 2015

I'm far from a travel snob and don't mind roughing in to save a few bucks. I picked this place based on the decent reviews from expedia and trip advisor. Average is a fair review, but it really more of a 2.5 than a 3. We were seeing a show in Fairfield, CT and decided to spend the night rather... More 

Was this review helpful? Yes
ct082, Manager at Quality Suites, responded to this review

Thank you for taking the time to provide us with the answers to our Satisfaction Survey. I assure you we are working very hard to provide all of our guests with the products and services that you deserve. Your survey comments indicate that you had a number of areas in which we failed to meet your expectations for which I... More 

Ormond Beach, Florida
Level Contributor
45 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed June 29, 2015

The staff is excellent - the rooms are clean and well stocked. The breakfast was varied and ample. Access to is a bit tough and its right next to Interstate 95 - plenty of parking and the lot was well lit. The only issue was the noise and it was an issue - the rooms are not well insulated and... More 

Was this review helpful? Yes
ct082, Manager at Quality Suites, responded to this review

Thank you for your recent stay with us and for offering valuable feedback. I'm happy to hear that you found our staff to be friendly and helpful; however, I apologize that ambient noise prevented you from fully enjoying your visit. we do have rooms on the opposite side of the highway. please ask for that side when you use us... More 

Massachusetts
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed May 29, 2015

Came here as part of a stop. Thought it would be clean, nothing special. Found whole bunch of dried blood on the sheets. I'm mortified. Will not stay again. Very noisy from traffic. I was exhausted so it didn't bother me Did like the diner close by. Had a lot of Greek specialities.

Was this review helpful? Yes 3
ct082, Manager at Quality Suites, responded to this review

I am very sorry to hear of the inconvenience and frustration that you dealt with during your stay with us. We strive to provide excellent accommodations for our guests and I am sincerely sorry that thier was blood on the sheet. ihave spoken our housekeping head on this issue. We value your feedback and appreciate you bringing this to our... More 

Falls Church, Virginia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 26, 2015

Rooms are large and have a sofa. However, one side of the hotel is just feet from I-95, making it very hard to sleep with the constant, loud traffic noise. Be sure to ask for a room away from the highway. Our room was poorly equipped; it lacked an ironing board and the closet doors had been removed and placed... More 

Was this review helpful? Yes 1
ct082, Manager at Quality Suites, responded to this review

Thank you for your recent stay with us and for offering valuable feedback. I'm happy to hear that you found our staff to be friendly and helpful; however, I apologize that ambient noise prevented you from fully enjoying your visit.also we are on the process upscale the breakfast item. Thank you for your business and we hope to host you... More 

New York
1 review
5 of 5 stars Reviewed May 4, 2015

We have stayed at this hotel twice now for our weekend getaways to the beautiful CT beaches. The hotel location is perfect when visiting Long Beach and other surrounding nature sites along with plenty of restaurants close to drive to. Both trips we were greeted by the friendly and helpful staff. This trip we met Hemal the manager and he... More 

Was this review helpful? Yes
ct082, General Manager at Quality Suites, responded to this review

Thank you for choosing to stay with us and for taking the time to review your experience for TripAdvisor. We're pleased to hear that our professional staff and quiet, comfortable accommodations have earned us your 5-star recommendation to fellow travelers. We value your business and hope to host your next visit to Stratford. Best, Hemal Patel, GM More 

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