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Hilton Stamford Hotel & Executive Meeting Center

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1 First Stamford Place, Stamford, CT 06902 (Formerly The Westin Stamford)
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Hilton Stamford Hotel & Executive Meeting Center
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Hilton Stamford Hotel & Executive Meeting Center
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654 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hilton Stamford Hotel & Executive Meeting Center
See the most recent reviews
Daytona Beach, Florida
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed April 14, 2014

First walked in and I was very impressed. It only got better from there. The desk staff were friendly and gave me a cookie while I was checking in. Nice touch. The hotel is offering free in room wi-fi this month so that was a plus. Room was a nice size and clean. Bellstaff and doorman very friendly. I'd go... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
StamfordHilton, General Manager at Hilton Stamford Hotel & Executive Meeting Center, responded to this review

It was a pleasure to have had you here and we can't thank you enough for your wonderful feedback. I am delighted that you were able to experience great service from all of our team members and I look forward to sharing your comments. It is our hope to welcome you back to the Hilton Stamford Hotel & Executive Meeting... More 

Herndon, Virginia
Top Contributor
78 reviews 78 reviews
27 hotel reviews
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed April 11, 2014

I stayed here for a week for business, expecting a nice quiet hotel within walking distance from my client. What I found was a hotel that was laden down with loud, drunk people attending a conference. It was impossible to find a quiet spot in the lobby or the restaurant/bar. They even had a HUGE flat screen and monster speakers... More 

Was this review helpful? Yes 1
StamfordHilton, General Manager at Hilton Stamford Hotel & Executive Meeting Center, responded to this review

Thank you for taking the time to write following your stay with us. It appears that you were here over an Annual meeting that uses part of the lobby as part of its exhibit area. I apologize that this created an inconvenience for you. I have shared your feedback with the Conference leaders so that we can modify their program... More 

Travelers are raving about these Stamford hotels

Senior Contributor
39 reviews 39 reviews
14 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed April 5, 2014

Stayed 2 nights on business. Room was big, comfortable and clean. However, a few niggles let it down slightly. Door was very battered and didn't seem very secure, cupboard doors hung perilously from loose top runners only and ceilings had patches of flaky paint. That said, the staff were very efficient and bar staff were especially good. Sort out the... More 

Was this review helpful? Yes 1
StamfordHilton, General Manager at Hilton Stamford Hotel & Executive Meeting Center, responded to this review

Thank you so much for your kind comments regarding our team members. For future visits, please do not hesitate to reach out to us should your accommodations not meet your expectations. Our team can assist in placing you in a room that best meets your needs. We regret any inconvenience and appreciate you bringing these points to our attention. I... More 

Boston, United States
1 review
4 of 5 stars Reviewed April 4, 2014

One day business trip. Hotel greeting and check in was fine (Home baked cookies upon check-in a nice touch). The room is OK, bed very comfy, bathroom a bit dated but overall fine. Gym is excellent, hotel shuttle very good and I like the free internet which worked well. The staff was very friendly. The immediate area is OKbut don't... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
StamfordHilton, General Manager at Hilton Stamford Hotel & Executive Meeting Center, responded to this review

When choosing to stay at the Hilton Stamford Hotel & Executive Meeting Center, our guests have a range of amenities to enjoy. We are glad you were able to utilize the gym and found our complimentary shuttle service worked well for your visit. Our guests safety is important to us and should you have any questions regarding the area, our... More 

Baltimore, Maryland
Contributor
12 reviews 12 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed March 29, 2014

Arrived at hotel only to being harassed by the valet . The hotel did not change lock for Sabbath. Had to call down to times. Then was told on the Sabbath I needed to put a deposit for a key. That I couldn't do . Then was locked in room for all Sabbath because I could not like ck the... More 

Was this review helpful? Yes 4
StamfordHilton, General Manager at Hilton Stamford Hotel & Executive Meeting Center, responded to this review

When staying with us, we strive to provide our guests with the highest level of service and we regret we missed the mark on ensuring your visit exceeded your expectations. I thank you for bringing your concerns to my attention. I will share your feedback with the team as we continue to refresh our commitment to our guests. It is... More 

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 26, 2014

My experience started with trying to order room service. The one person assigned to this was on break and I was told the desk does not pick up calls. Really? It took 15 minutes of repeat calling to get through. This was not an after hours period (around 8 pm). The breakfast area was messy with food, dried coffee stains... More 

Was this review helpful? Yes 2
StamfordHilton, General Manager at Hilton Stamford Hotel & Executive Meeting Center, responded to this review

Thank you for sharing your perspective with us. We sincerely regret any difficulties you may have experienced during your visit. Our dining area is cleaned regularly and I will follow up with our team to ensure procedures are in place to provide our guests with a comfortable atmosphere. It is our hope to welcome you back so we may restore... More 

Limassol
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed March 22, 2014

For a hotel which hosts senior shipping executives annually at the CMA conference, the standard of the accommodation is of a completely unacceptable standard and should close for major upgrading works. Broken bathroom fittings and cleanliness well below acceptable standards.

Was this review helpful? Yes 2
StamfordHilton, General Manager at Hilton Stamford Hotel & Executive Meeting Center, responded to this review

It is truly disheartening to read comments like yours. We regret we missed the mark on ensuring your stay was as you anticipated. Feedback like yours helps us to improve upon our services for our guests and this information will be shared with the team as we continually refresh our commitment to our customers. I will have the maintenance team... More 

Boston, Massachusetts
Top Contributor
61 reviews 61 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 12, 2014

This oversized Hilton is within "walking distance" of the Stamford train station....ok, take the hotel shuttle...please...The location is fine as long as you have transportation. The property is aging a bit: some of the upgrades were poorly executed, but overall it is a decent hotel. The staff, from front desk to shuttle bus drivers, were awesome: very helpful, very friendly.... More 

Was this review helpful? Yes 1
StamfordHilton, General Manager at Hilton Stamford Hotel & Executive Meeting Center, responded to this review

When choosing to stay at the Hilton Stamford Hotel and Executive Meeting Center, our guests are close to shopping, area corporations, the train station, restaurants and more in the downtown area. Our complimentary shuttle service is available to the surrounding area and our team is available to answer any questions you may have. We are pleased you had the chance... More 

Salt Lake City
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 10, 2014

The staff was courteous but not friendly and acted more annoyed than helpful when I brought up issues. This is branded as a Hilton hotel (not a lower end Hampton Inn) so I expected more. The room was cold and they hardly put any covers on the bed so I had to ask for additional blankets. That's saying something, considering... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 5
StamfordHilton, General Manager at Hilton Stamford Hotel & Executive Meeting Center, responded to this review

While we are happy you were able to enjoy your quiet accommodations, we regret that we did not meet your expectations on every level. I will share your comments with the team as we continually refresh our commitment to our guests. I appreciate you bringing these points to my attention as feedback like yours helps us to improve on our... More 

Hardeeville, South Carolina
Top Contributor
68 reviews 68 reviews
9 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed March 9, 2014

Alright this will be long winded but it will be in depth and long enough to give you a very clear picture. As the title says I am still staying in this hotel and I absolutely love it!!! I travel very frequently and stay at resorts all the time and this is one of the best. It is big and... More 

Was this review helpful? Yes
StamfordHilton, General Manager at Hilton Stamford Hotel & Executive Meeting Center, responded to this review

We can't thank you enough for your wonderful review regarding your stay. It was a pleasure to have had you and your son here. I look forward to sharing your comments with the team. It is our expectation that all of our guests can feel at home while here and we are delighted you had the chance to relax. We... More 

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