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Hilton Stamford Hotel & Executive Meeting Center

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1 First Stamford Place, Stamford, CT 06902 (Formerly The Westin Stamford)
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Hilton Stamford Hotel & Executive Meeting Center
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Hilton Stamford Hotel & Executive Meeting Center
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619 reviews from our community

Traveler rating
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    52
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hilton Stamford Hotel & Executive Meeting Center
See the most recent reviews
Limassol
Contributor
19 reviews 19 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed March 22, 2014

For a hotel which hosts senior shipping executives annually at the CMA conference, the standard of the accommodation is of a completely unacceptable standard and should close for major upgrading works. Broken bathroom fittings and cleanliness well below acceptable standards.

Was this review helpful? Yes 2
StamfordHilton, General Manager at Hilton Stamford Hotel & Executive Meeting Center, responded to this review

It is truly disheartening to read comments like yours. We regret we missed the mark on ensuring your stay was as you anticipated. Feedback like yours helps us to improve upon our services for our guests and this information will be shared with the team as we continually refresh our commitment to our customers. I will have the maintenance team... More 

Boston, Massachusetts
Top Contributor
61 reviews 61 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 12, 2014

This oversized Hilton is within "walking distance" of the Stamford train station....ok, take the hotel shuttle...please...The location is fine as long as you have transportation. The property is aging a bit: some of the upgrades were poorly executed, but overall it is a decent hotel. The staff, from front desk to shuttle bus drivers, were awesome: very helpful, very friendly.... More 

Was this review helpful? Yes 1
StamfordHilton, General Manager at Hilton Stamford Hotel & Executive Meeting Center, responded to this review

When choosing to stay at the Hilton Stamford Hotel and Executive Meeting Center, our guests are close to shopping, area corporations, the train station, restaurants and more in the downtown area. Our complimentary shuttle service is available to the surrounding area and our team is available to answer any questions you may have. We are pleased you had the chance... More 

Salt Lake City
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 10, 2014

The staff was courteous but not friendly and acted more annoyed than helpful when I brought up issues. This is branded as a Hilton hotel (not a lower end Hampton Inn) so I expected more. The room was cold and they hardly put any covers on the bed so I had to ask for additional blankets. That's saying something, considering... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 5
StamfordHilton, General Manager at Hilton Stamford Hotel & Executive Meeting Center, responded to this review

While we are happy you were able to enjoy your quiet accommodations, we regret that we did not meet your expectations on every level. I will share your comments with the team as we continually refresh our commitment to our guests. I appreciate you bringing these points to my attention as feedback like yours helps us to improve on our... More 

Hardeeville, South Carolina
Top Contributor
65 reviews 65 reviews
9 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed March 9, 2014

Alright this will be long winded but it will be in depth and long enough to give you a very clear picture. As the title says I am still staying in this hotel and I absolutely love it!!! I travel very frequently and stay at resorts all the time and this is one of the best. It is big and... More 

Was this review helpful? Yes
StamfordHilton, General Manager at Hilton Stamford Hotel & Executive Meeting Center, responded to this review

We can't thank you enough for your wonderful review regarding your stay. It was a pleasure to have had you and your son here. I look forward to sharing your comments with the team. It is our expectation that all of our guests can feel at home while here and we are delighted you had the chance to relax. We... More 

Brooklyn, New York
1 review
4 of 5 stars Reviewed March 8, 2014

We checked in late after midnight for a one night stay. The next morning the front desk staff accommodated our request for a late checkout of 2pm, so we could sleep in and relax. When the TV in our room wasn't working the next morning, the front desk sent engineers Alan Quell ("Jolly Al") and Mike Anton up to our... More 

Was this review helpful? Yes
StamfordHilton, General Manager at Hilton Stamford Hotel & Executive Meeting Center, responded to this review

Thank you so much for your wonderful comments regarding your experiences at our hotel. While we do regret your television was not working properly, we appreciate your patience while our engineers worked to resolve the issue. I look forward to sharing your kind comments with them. We are delighted you had the chance to enjoy in room dining for breakfast... More 

New York, NY
Top Contributor
88 reviews 88 reviews
41 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed February 28, 2014

I stayed at this property as part of a large group, but having been a road warrior for many years, can appreciate that it is a good, standard business hotel that is also suitable for a quick weekend getaway or for when staying in the area to visit friends and family. Typical Hilton in many ways. Rooms were on the... More 

Was this review helpful? Yes
StamfordHilton, General Manager at Hilton Stamford Hotel & Executive Meeting Center, responded to this review

Whether you are visiting us for business or pleasure, our guests have a variety of amenities to enjoy while here. We are happy you had the chance to relax by our pool and I appreciate your feedback. We sincerely regret any inconvenience you may have experienced with our shuttle service. We do provide transportation to the surrounding area and I... More 

Ansonia, Connecticut
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed February 26, 2014

There is Nothing nice to say about this hotel! There was literal garbage in the hallway for the entire four days I was staying there. The gift shop closed randomly throughout the day, so you could not get bottled water, etc.. The screaming Sorority girls running through the hallways all night almost made me forget the lumpy uncomfortable bed!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 7
StamfordHilton, General Manager at Hilton Stamford Hotel & Executive Meeting Center, responded to this review

It is truly disheartening to read that your stay with us was not as you expected. We strive to provide all of our guests with a comfortable and relaxing stay and it appears missed the mark on ensuring your entire visit was as you had hoped. I will review your comments with the team to ensure our commitment is to... More 

Wadsworth, United States
1 review
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed February 25, 2014

The wait staff in the restaurant repeatedly fell below expectations from apathy and lack of training, by getting orders wrong from myself and other attendees from our group and on 3 separate occasions with separate servers they did not know what the menu offered .I repeatedly asked for receipts and was told “Sorry I already closed the drawer" Happened 3... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 10
StamfordHilton, General Manager at Hilton Stamford Hotel & Executive Meeting Center, responded to this review

I appreciate you sharing your feedback with us. This is not the experience we expect for any of our guests and I thank you for bringing these points to my attention. I will review your comments with our team as we continually refresh our commitment to our guests. We sincerely regret any difficulties you may have encountered while here. It... More 

New York City, New York
Contributor
11 reviews 11 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed February 20, 2014

The quality of this Hilton location is very disappointing. One towel in the bathroom had makeup stains on it and another had a luggage tag stuck to it. Also, the bed sheets had a slight mildew-smell to it. I did not feel like the room I had was very clean, and therefore could not enjoy a comfortable stay. Even though... More 

Was this review helpful? Yes 12
StamfordHilton, General Manager at Hilton Stamford Hotel & Executive Meeting Center, responded to this review

I appreciate you taking the time to share your experiences with us and I sincerely regret any difficulties you may have experienced. I will work with our housekeeping team to ensure our guest rooms are properly cleaned and refreshed. I understand your concern with the fire alarm, however, when an alarm sounds it is mandatory that we evacuate the building... More 

Newport Beach, United States
1 review
5 of 5 stars Reviewed February 18, 2014

Highly recommend the Seabass entree here at the hotel restaurant. It is served very hot and cooked perfectly! Breakfast buffet is also excellent with a wide variety of choices including omelet bar, hot cereal, and a terrific selection of fresh cut fruits as well as fresh pastries.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
StamfordHilton, General Manager at Hilton Stamford Hotel & Executive Meeting Center, responded to this review

Thank you so much for your comments regarding your dining experiences. We are delighted you enjoyed multiple meals in our restaurant, Senses. We look forward to welcoming you back to the Hilton Stamford Hotel & Executive Meeting Center. Jim Marino General Manager More 

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