Used to be "Holiday Inn Stamford". Returning here for the 3rd time, but first time under Sheraton, I must say things have gone from great to greater.
We had a weekend event here, so we took out some guest rooms and a conference room.
The staff seemed to go out of their way making sure our weekend worked out well....
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It is always great to hear about a repeat guest and group such as yours - thanks so much for your review. Through our brand transition and throughout the years we are happy that you are staying with us, and more importantly we are happy that you are happy. Everyone here takes guest service as their priority and it is...
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One of the most comfortable beds I have slept in (and in general hotels are upgrading their bedding with soft comforters and higher thread counts). Unfortunately, when I woke, the breakfast was dire. I mean how do you screw up an American breakfast?? Stodgy pancakes, industry fake syrup, overcooked (and I suspect old) sausages and bacon. Just everything was inedible...
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Our thanks for your review about your recent stay. We are very happy to hear that you were very pleased with your night's rest. We do feature all new bedding and a refurbishment throughout the entire hotel. We do apologize about your experience with breakfast the morning of your stay. Please know that this is not the norm as we...
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I've stayed here on two occasions for work over the past month. Rooms are nice and seem to be renovated recently. Free bottled water in room as well. My only complaint is the breakfast in the club lounge is very limited (no eggs, bacon, etc) and it always pretty depleted.
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Thanks so much for sharing your review with us. As you men tined the property is recently renovated and we are glad you were able to experience these benefits. The Club Lounge does offer a continental breakfast daily plus select hot items, and for a full warm buffet breakfast that is always available in our 700 on Main Restaurant downstairs....
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Stayed at The Sheraton on New Year's Eve. My stay was uneventful and quite comfortable for the most part. The only nuisance was the people next door who were blowing horns, but that was understandable being that it was soon to be a new year.
You do get a parking ticket slip, but I am not sure if that gets...
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Thank you for taking the time to send us your review. We are happy that your review does sound like you enjoyed your stay with us, but hope you could give us some more detail on your three-star review. We do have security monitoring the property from 11PM-7AM and they are prompt in addressing any noise complaints. We hope that...
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This hotel renovated and clean rooms, Pool was filthy, staff were useless, TV bad, no movies because they did not check us in correctly. Claimed we checked in without a credit card or payment. Sure! Elevators full of beer bottles.
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Thank you for taking the time to send us your review. Some of the items you mentioned are very surprising, and we hope you contact us directly with some more information on the experience. We constantly monitor our indoor pool and fitness area and it is held to the highest cleanliness standards. We also usually receive the highest regards for...
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Very comfortable clean business hotel.
It used to be the Holiday Inn I believe, was changed to Sheraton in the past year or so.
The rooms have all amenities, including clothing iron.
Internet is NOT complimentary, as stated in the Expedia description! It's $9.99/day for 'regular service' and $19.99/day for "fast service.' (I found regular to be plenty fast). I...
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We are glad you enjoyed our hotel - thank you so much for your review. You are correct - we did convert our property to a Sheraton last year with a large property renovation and upgrade. We apologize for the error on our Expedia listing as that should now be rectified, however we're glad that you were correctly compensated for...
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The hotel was redone like a year ago. The lobby is nice and spacious. Rooms are up to date, great beds as usual with Sheraton and nice and clean bathrooms. Complimentary bottles of water and free coffee in the room, but I don't know if this is the case in every as I always have the SPG preferred guest upgrade....
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Our thanks for your kind review. We have been remodeled to a Sheraton in spring/summer 2011 and we are glad you were able to experience the remodeling and it is to your liking. We do offer complimentary coffee and bottled water in all of our rooms as well as the 10th floor Club Lounge. We do apologize about the closed...
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This hotel has the best staff I have ever encountered. They create an environment where guest really want to return, as the care and attention to detail goes above and beyond. From the staff in the restaurant and the way they remember the regular guests preferences, to the front desk associates having a great smile, good information on the property...
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What a heartwarming review - thank you for your very kind comments. We do strive to provide the best level of service possible and it is wonderful when our guests feel at home. Many of the features you mentioned such as our knowledgeable front desk agents, our lobby ambassador program, and our all-star restaurant staff make it a wonderful place...
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Stamford? Yup Stamford. You might, as I did, find yourself surprised by this state of the art Sheraton--yup Sheraton--in Stamford CT. My partner had a chess tournament so I just went along for the ride with low to no expectations. Surprise...the staff is 5 star, the lobby is more than 'hang out' worthy (with beautiful, comfortable seating areas and BIG...
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Thank you sincerely for your wonderful review of our property. We are very proud of our top-of-the-line product which was renovated last year, and that you enjoyed everything while being a spectator for the event held here. The Link@Sheraton business center does supply many complimentary computers for use and are all brand new. Thank you once again for your review...
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I travel to CT to see family and friends in Greenwich, once or twice a year. I have stayed here as a Holiday Inn and now as a Sheraton, always lovely. Staff is friendly, helpful and there is an aura of friendliness about the place. The rooms are very clean, coffee service,free parking,nice TV etc.They seem to have some plumbing...
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Thanks so much for your wonderful review, and glad you survived the October storm with us! We do make a very conscious effort for the highest level of customer service and a well-maintained product. We are working on some draining issues with the ice machines and should have them running smoothly. Our apologies for a difficult experience initially with your...
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