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Holiday Inn Express Southington

2.5 of 5 120 Laning St, I-84, Exit 32, Southington, CT 06489
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Certificate of Excellence 2014
Holiday Inn Express Southington
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Holiday Inn Express Southington
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74 reviews from our community

Traveler rating
    24
    26
    17
    4
    3
See reviews for
28
13
4
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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    (7)
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Flagstaff
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Good location for easy off & on I-84 and a variety of dining choices in the Outback Steakhouse, Chili's, etc. category. Stayed here approximately 20 nights throughout 2014. Front desk staff consistently friendly, helpful. Housekeeping performance reliable and efficient. Common areas clean. Nothing spectacular. Decent value.

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WHGGuestService, Manager at Holiday Inn Express Southington, responded to this review

Thank you for sharing your feedback with us and the TripAdvisor community. We are happy that you were pleased with the service, cleanliness and convenience of our Holiday Inn Express. Thank you for your continued business and the opportunity to serve you for each of your stays so far this year. We hope that you will choose us each time... More 

Buford, Georgia
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

it is not too often you can find a good Place at a good Price at the right place . Holiday inn Express did good and provided a excellent night stay a a good Price ,,, Thanks Looks like I will be back and they are set up for minimum sized conferences or Training.. good for info in the future...... More 

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WHGGuestService, Manager at Holiday Inn Express Southington, responded to this review

Thank you for taking the time to share your recent experience with the TripAdvisor community. We are very pleased that you were happy with your stay. We would be happy to host you on your next trip or any meetings or training events that you may have in the future. We're hoping to see you here soon! Warm Regards, Nadine... More 

Senior Contributor
39 reviews 39 reviews
24 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed November 2, 2014

Really mixed experience. The check in was businesslike and impersonal - my impressions of the front desk throughout my stay were varied. We had booked a double which was probably a mistake as I think the doubles are the last t rooms at the ends of each floor. The room was very small - I'd recommend going for a queen... More 

Was this review helpful? Yes 1
WHGGuestService, Manager at Holiday Inn Express Southington, responded to this review

Thank you for taking the time to share your experience with us and the TripAdvisor community. I am happy that you chose to stay with us but I’m certainly disappointed that your overall experience wasn't better. I would like to assure you that this is not typical of our service or hotel. I would like to personally apologize for failing... More 

Queens, New York
Contributor
11 reviews 11 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 24, 2014

Enjoyed a great stay with family and friends for a weekend trip from August 22-24, 2014. Kesha who checked us in on a Friday night was very helpful, pleasant and accommodating. The other staff members were also very helpful, pleasant and polite. The staff the prepares the breakfast all worked very hard to keep the food available and provided smiles... More 

Was this review helpful? Yes 1
WHGGuestService, Manager at Holiday Inn Express Southington, responded to this review

Thank you for taking the time to share your experience with the TripAdvisor community. We are very happy that you enjoyed your stay. I have shared your feed back with Kesha and the rest of the staff. We will continue working on improving our product and surpass all service expectations. Looking forward to hosting you as our guest again in... More 

Atascadero, California
Top Contributor
279 reviews 279 reviews
34 hotel reviews
133 helpful votes 133 helpful votes
4 of 5 stars Reviewed July 28, 2014

I liked this hotel a lot. Clean, neat, nice people, quiet, regular holiday inn breakfast, soft pillows, good internet, nice TV picture, refrigerator, happy staff, easy parking and what more do I need to say. I would return anytime.

Was this review helpful? Yes 1
WHGGuestService, Manager at Holiday Inn Express Southington, responded to this review

I'm pleased that you have taken the time to share your experience with the TripAdvisor community! We appreciate your feed back and will continue to build on our service and product to exceed all our guest needs. We certainly hope that you will continue to make us your home away from home. Regards Nadine Mullings General Manager. More 

new hampshire
Contributor
12 reviews 12 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 15, 2014

What an amazing place. Check in was easy. Our room was ready and very clean. Hotel was very busy with a wedding party and a girls softball team staying there as well. You would have never known except for the huge crowd having breakfast on Sunday morning. What a selection-cold cereal, oatmeal, very fresh fruit, yogurt, pancakes, eggs, sausage..... (you... More 

Was this review helpful? Yes 3
WHGGuestService, General Manager at Holiday Inn Express Southington, responded to this review

Dear Nhwoman777, Thank you for taking the time to share your experience with the TripAdvisor community. We highly appreciate your feedback as it will assist us in becoming better at what we do. Our aim is always to satisfy all our guest needs. We will share your compliments with Firdoze who is always ready and willing to please each and... More 

Rochester, New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 14, 2014

My husband and I stayed here for a couple of nights and it was fantastic. The services was everything you expected from a 5* hotel. Check in was quick Becky and all of the receptionist, Mario the housekeeping and others was very professional, courteous and friendly. What a nice welcome, Awesone-room, view, food and the pool and surrounding areas were... More 

Was this review helpful? Yes
WHGGuestService, General Manager at Holiday Inn Express Southington, responded to this review

Dear Wanda & Family, Thank you for sharing your experience at our hotel with the TripAdvisor community. I completely agree with your observations and am happy to pass them along to my team. We will continue to build on the great service and hotel experience for our guest and certainly hope your schedule allows for another visit, we will be... More 

Alton Bay, New Hampshire
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 9, 2014

I was very impressed with this HI Express location. Check in was perfect, nice clean room with electric outlets available. Pool was clean, pool towels available, workout room was nice too! I would stay here again! Oh and this has to have one of the nicest breakfast for free that I have ever had. The young lady that was responsible... More 

Was this review helpful? Yes 1
WHGGuestService, Manager at Holiday Inn Express Southington, responded to this review

Dear Joe, On behalf of the Holiday Inn Express Southington team I would like to thank you for your positive review. We strive to make sure we offer a great hotel experience for all of our guest and your observations are greatly appreciated. We will be waiting for you to come back and enjoy many more visits and our delicious... More 

Detroit
Top Contributor
106 reviews 106 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed June 13, 2014

This hotel had a better bed than our previous HI express. Breakfast was also better. Room interior was from the 60's. Location was good with several choices for restaurants nearby. Room was clean but lighting was not good.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Southington, responded to this review

Dear CarlGS455, Thank you for taking the time to provide feedback on your stay. It is unfortunate the layout of the room prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you... More 

Lee's Summit, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 13, 2014

'My second trip to Southington while leading a 2-day engineering seminar. HIE provided both my sleeping accomodation and classroom. While the hotel is a little older, it is very clean and well maintained. I saw several renovation projects (lobby LED lighting & outdoor swimming pool) about to be completed. A very polished and professional staff: Rosemary, Kisha, and Jacob at... More 

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Express Southington

Address: 120 Laning St, I-84, Exit 32, Southington, CT 06489
Phone Number:
Location: United States > Connecticut > Southington
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Southington 2.5*
Number of rooms: 122
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Also Known As:
Holiday Inn Express Southington Hotel Southington
Holiday Inn Southington
Southington Holiday Inn

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