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Holiday Inn Express Southington

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120 Laning St, I-84, Exit 32, Southington, CT 06489
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1 room 1 guest
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Holiday Inn Express Southington
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95 Reviews from our TripAdvisor Community

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Traveler rating
    27
    38
    22
    5
    3
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38
15
5
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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Middletown, New York
Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

The room had a king size bed that was comfortable and sofa bed. Small room but good it you are going for a short stay. The staff was very friendly and polite. The location is close to the restaurants and shopping. The breakfast was not very good. You can go to Denny's down the road. The prices are very good.... More 

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Cleveland, Ohio
Level Contributor
85 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 1 week ago

This was a little older of a place. Room was nice and comfortable. Staff was pretty nice upon check in. Close to restaurants and other shopping. If i am ever in town again i will probably be staying here.

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WHGGuestService, Manager at Holiday Inn Express Southington, responded to this review

Thank you for complementing our team, comfortable rooms and convenient hotel location in Southington. We appreciate your business and we are looking forward to hosting you during a future stay. Until then, safe travels! Agnes M Operations Manager More 

Massachusetts
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I initially wanted to give this review 2 stars, but I realize my experience was due to the behavior of the guests rather than the hotel itself. The hotel is off the highway in a convenient location. The area feels safe, and there are many chain restaurants and stores nearby. The front desk staff is pleasant and efficient and our... More 

Was this review helpful? Yes 1
WHGGuestService, Manager at Holiday Inn Express Southington, responded to this review

Thank you for your great review. You mentioned so many things that we are proud of. The most important is our associates, who work so hard to keep our hotel clean and inviting. We are happy that you enjoyed the variety of breakfast and spacious room. Thank you for understanding that hotel was very busy at this time. We apologize... More 

Cincinnati, Ohio
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is located very conveniently in a relatively quite area. There is ample free parking and rooms are good. There are good restaurants in the vicinity. Complementary breakfast is very good. Overall, a very good hotel for the price.

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Pittsburgh, Pennsylvania
Level Contributor
66 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I travel 10 days each month and stay at many hotels in Holiday Inn Express class including the Holiday Inn Express in Branford, CT. The Holiday Inn Express in Southington is much dirtier than the property in Branford and the physical facility is older and in need of more maintenance. Additionally, the property is oriented in such a way that... More 

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WHGGuestService, Manager at Holiday Inn Express Southington, responded to this review

Thanks for providing your feedback about your stays at our hotel. I've taken your comments to our management team as we work to plan updates to our hotel. While our hotel is indeed a bit more mature, we strive to keep it clean and presentable and work diligently to provide the best customer service in the area. Your tip to... More 

Abington, Massachusetts
Level Contributor
11 reviews
5 of 5 stars Reviewed July 27, 2015

We had a softball tournament in Southington, CT this past weekend. The Holiday Inn Express staff was excellent. They were very accommodating in blocking off rooms for both the parents and players. The rates were excellent and all the rooms were available at check-in. The hotel staff from the front desk, maids, maintenance and breakfast staff were very accommodating and... More 

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WHGGuestService, Manager at Holiday Inn Express Southington, responded to this review

It was such a pleasure having your softball team with us for the entire week. We felt as if we were also a part of your team and are very happy that your overall experience was great. We will share your wonderful feedback with the staff and are very excited to host your team again anytime. Until then have a... More 

St. Johns, Florida
Level Contributor
59 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed July 22, 2015

Stayed last week for one night. Checked in late and the front desk help was courteous and helpful getting me on my way to the room quickly. My room was comfortable and good sized. Decent amenities. The free breakfast was standard HI Express fare.

Was this review helpful? Yes
WHGGuestService, Manager at Holiday Inn Express Southington, responded to this review

Thank you for your recent feedback about your stay with us at the Holiday Inn Express Southington. We are very pleased that you enjoyed your experience and the service we provided. We always aim to please our guests and appreciate the feedback when we do. We hope to see you on your next visit so that we can go above... More 

Far Rockaway, New York
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 9, 2015

Very courteous front desk, had a great breakfast, didn't use the outdoor pool. Although the hotel was very clean, had a musky smell in our room. Could be from old carpet. We had a good night rest. Loved their pancake machine - makes 2 pancakes in less than a minute.

Was this review helpful? Yes
WHGGuestService, Manager at Holiday Inn Express Southington, responded to this review

I am thrilled that we were privileged to be a part of your trip. Its great to hear that you were happy with staff interactions and enjoyed our complimentary breakfast. Our pancake machine is always a hit and we are happy that you enjoyed it. We always do our best to facilitate an overall great hotel stay for every guest,... More 

Lynden, Washington
Level Contributor
143 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed July 3, 2015

We've stayed here before and the location is good, but among the costliest of our hotel stays on a 63 day road trip. The outdoor pool was not yet open. The hotel was noisy, especially when some sports teams and younger folks were having an evening party in the breakfast area. Guests were also running in the halls and talking... More 

Was this review helpful? Yes 1
WHGGuestService, Manager at Holiday Inn Express Southington, responded to this review

The idea of a 63 day road trip is making me jealous! Wow, what an amazing experience you must have had! I am thrilled that we were privileged to be a part of your experience and thank you for your review. On occasions when we host teams and groups, we work with the organizers to keep their functions in the... More 

NEW JERSEY
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 26, 2015

The hotel had the 3 things I consider important In a hotel stay with my family; the staff was friendly, the room was clean & they offered a free breakfast! Breakfast consisted of yogurts, oatmeal, pastries, fruit, biscuits, turkey sausage, bacon and premise cheese inlets. The views weren't anything to write about but we were just stopping for the night... More 

Was this review helpful? Yes 1
WHGGuestService, General Manager at Holiday Inn Express Southington, responded to this review

Thank you for sharing such a detailed review with us and the TripAdvisor Community! I appreciate that you took the time to share your thoughts with us.. We always do our best to accommodate our guest needs and feel very happy that you were pleased with the cleanliness of your room, friendliness of our staff and that you enjoyed our... More 

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