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Holiday Inn Express Southington

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120 Laning St, I-84, Exit 32, Southington, CT 06489
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Holiday Inn Express Southington
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112 Reviews from our TripAdvisor Community

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CT
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Decent place to stay but watch what you eat for breakfast. With two experiences I've had eating breakfast there, I can recommend eating only the foods you can prepare or pre-packaged foods. Things like pancakes, english muffins, toast, cereal, yogurt. Two experiences with the eggs, bacon, sausage left me having stomach troubles and having to make several emergency stops at... More 

Helpful?
Thank Bebbszook
WHGGuestService, Manager at Holiday Inn Express Southington, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for your experience with breakfast. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Tony A Hotel Manager More 

Dry Ridge, Kentucky, United States
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel several times over the last 8 years and every time the stay has been great. The hotel is up on a hill and away from all the heavy traffic and confusion. The hotel is older but the rooms have always been clean and sufficient. I think this hotel is your best choice for price... More 

Helpful?
Thank Rick B
WHGGuestService, Manager at Holiday Inn Express Southington, responded to this review

Thank you so much for your review of our hotel. I am always pleased to hear when our guests enjoyed a comfortable and relaxing experience with us. We take a lot of pride in the work that we do to ensure satisfaction. We hope you will visit us again. Sincerely, Tony A Hotel Manager More 

1 review
5 of 5 stars Reviewed December 4, 2015

Breakfast is the high point in getting started. I like chipped beef much better than sausage. Omeletes are great. I hate surveys. I've been staying at this hotel for any number of years, and would like to fire whoever wants me to add more nonsense.

Helpful?
Thank Walter C
WHGGuestService, Manager at Holiday Inn Express Southington, responded to this review

Thank you for reviewing our hotel. Your contribution absolutely helps us to make the stay of every guest that much better. I was happy to read that you enjoy our breakfast options. I noted your room tip and wanted to let you know to request a walk in shower for your next stay. We offer a handful of rooms with... More 

Baneberry, Tennessee
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed November 29, 2015

This hotel could use some updated rooms and automatic doors to the lobby, but otherwise it's all good. The housekeeping staff does an excellent job and our room was always perfect for our five nights stay. I also thought the breakfast was very good and the attendant who watched over it was always right on top of things. 24/7 coffee... More 

Helpful?
Thank JeffR
WHGGuestService, General Manager at Holiday Inn Express Southington, responded to this review

Thank you for sharing your review with us. We appreciate your feedback and the complements shared about the team, cleanliness of your room, and complimentary amenities served each day to all our guest. We appreciate your business and look forward to hosting you during a future stay. Until then, safe travels. Nadine Mullings General Manager More 

Concord, New Hampshire
1 review
4 of 5 stars Reviewed November 28, 2015

First, this was my first time at this location visiting family during Thanksgiving for 2 nights. Second, I have over 10 years experience working part time at the Front Desks of 3 motel/hotels. The person behind the desk is the represents the hotel's owners, management, etc. Keesha was quiet, low key and not welcoming. First response was NOT an enthusiastic... More 

Helpful?
Thank SajBro
WHGGuestService, General Manager at Holiday Inn Express Southington, responded to this review

Thank you for taking the time to share you detailed feedback with us. We truly value the opinions of our customers and we apologize that we did not meet our own expectations during your stay. Service and cleanliness is our number one priority. We strive to provide our guests with the best possible hospitality and service and will use your... More 

Abington, PA
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed November 26, 2015

This is my second stay at this hotel (previous was 4 months ago). It bit older on the inside and room is on the smaller side, at least it felt that way with 2 teens and 2 adults in 2 double beds. However, beds were very comfortable. Breakfast was typical for the HI Express. Not quite as good as Hampton... More 

Helpful?
Thank Philip M
WHGGuestService, General Manager at Holiday Inn Express Southington, responded to this review

Dear Philip M, Thank you for your review. Its always nice to hear that you highlight our comfortable beds, exercise room and complimentary full breakfast served each day. Rest ensured, that we will do everything in our power to appear fresh and modern all times. We look forward toward your next stay with us. Thank you again and all the... More 

1 review
5 of 5 stars Reviewed November 20, 2015

This isn't a special hotel by any means, but if you're traveling and need a clean, comfortable place to stay, I can highly recommend it. I checked in fairly late at night but was immediately greeted by someone at the front desk, and got a great night of sleep in a comfortable bed. Breakfast options were plentiful, and the staff... More 

Helpful?
Thank Leo H
WHGGuestService, General Manager at Holiday Inn Express Southington, responded to this review

Dear Leo H, Thank you for taking the time to share your feedback with us and the TripAdvisor community. Its always our aim to make sure that our guest have the best experience during there stay and we are pleased that you were happy with your overall experience. Our continued efforts to deliver great service and the best choices of... More 

New Castle, Pennsylvania
Level Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed November 11, 2015

Get the bad out of the way... There was something sticky on the top and front of some furniture upon check-in. Mentioned when leaving for the evening. It was taken care of while we were out, but should haven been found by cleaning staff when prepping the room. King bed very comfortable and room well appointed. Internet, lightning fast. Breakfast... More 

Helpful?
1 Thank Fizgig46
WHGGuestService, Manager at Holiday Inn Express Southington, responded to this review

Thank you for taking the time to review your stay with us. I’m very happy that we were able to take care of your concerns during your stay and that the remainder of your experience with us was positive. One of the biggest requests we get is for fast Internet connections and I was thrilled to read that we were... More 

Florida
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed November 9, 2015

This is an older Holiday Inn Express. Based on other reviews, we got exactly as expected. The bathroom did have some hair (both days). The toilet had some problems and didn't flush the first morning. It is centrally located. I would ask for a room in the back to avoid highway noise. The breakfast was average and kept well stocked.... More 

Helpful?
1 Thank luke58Florida
WHGGuestService, Manager at Holiday Inn Express Southington, responded to this review

Thank you for taking the time to share your review with us. I did note your remarks and am investigating the areas you noted as well as following up with my team to be sure we are not lapsing anywhere. We welcome your feedback as it allows us to know more about your stay and evaluate areas of opportunity to... More 

Dublin
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 28, 2015

Hello, I wanted to share my experience regarding a three series bi-weekly event I recently hosted. It was very easy to speak with Ashley and Jade to coordinate the dates for my event. Paperwork that is streamline is always appreciated. We did a contract of reservation via e-mail and scanning and automatic credit card payments were deducted upon completion of... More 

Helpful?
1 Thank Linda C
WHGGuestService, General Manager at Holiday Inn Express Southington, responded to this review

Dear Linda C, It was certainly our pleasure given the opportunity to serve you and your guests during your event here at the hotel. We know that you have a choice when you book and appreciate that you chose the Holiday Inn Express Southington. We are delighted that you had a great experience and took the time to share the... More 

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