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Holiday Inn Express Southington

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120 Laning St, I-84, Exit 32, Southington, CT 06489
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Holiday Inn Express Southington
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Holiday Inn Express Southington
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90 Reviews from our TripAdvisor Community

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Traveler rating
    27
    36
    20
    4
    3
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34
15
5
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Abington, Massachusetts
Level Contributor
1 review
5 of 5 stars Reviewed 1 week ago

We had a softball tournament in Southington, CT this past weekend. The Holiday Inn Express staff was excellent. They were very accommodating in blocking off rooms for both the parents and players. The rates were excellent and all the rooms were available at check-in. The hotel staff from the front desk, maids, maintenance and breakfast staff were very accommodating and... More 

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St. Johns, Florida
Level Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed last week for one night. Checked in late and the front desk help was courteous and helpful getting me on my way to the room quickly. My room was comfortable and good sized. Decent amenities. The free breakfast was standard HI Express fare.

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Far Rockaway, New York
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Very courteous front desk, had a great breakfast, didn't use the outdoor pool. Although the hotel was very clean, had a musky smell in our room. Could be from old carpet. We had a good night rest. Loved their pancake machine - makes 2 pancakes in less than a minute.

Was this review helpful? Yes
WHGGuestService, Manager at Holiday Inn Express Southington, responded to this review

I am thrilled that we were privileged to be a part of your trip. Its great to hear that you were happy with staff interactions and enjoyed our complimentary breakfast. Our pancake machine is always a hit and we are happy that you enjoyed it. We always do our best to facilitate an overall great hotel stay for every guest,... More 

Lynden, Washington
Level Contributor
136 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We've stayed here before and the location is good, but among the costliest of our hotel stays on a 63 day road trip. The outdoor pool was not yet open. The hotel was noisy, especially when some sports teams and younger folks were having an evening party in the breakfast area. Guests were also running in the halls and talking... More 

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WHGGuestService, Manager at Holiday Inn Express Southington, responded to this review

The idea of a 63 day road trip is making me jealous! Wow, what an amazing experience you must have had! I am thrilled that we were privileged to be a part of your experience and thank you for your review. On occasions when we host teams and groups, we work with the organizers to keep their functions in the... More 

NEW JERSEY
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 26, 2015

The hotel had the 3 things I consider important In a hotel stay with my family; the staff was friendly, the room was clean & they offered a free breakfast! Breakfast consisted of yogurts, oatmeal, pastries, fruit, biscuits, turkey sausage, bacon and premise cheese inlets. The views weren't anything to write about but we were just stopping for the night... More 

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WHGGuestService, General Manager at Holiday Inn Express Southington, responded to this review

Thank you for sharing such a detailed review with us and the TripAdvisor Community! I appreciate that you took the time to share your thoughts with us.. We always do our best to accommodate our guest needs and feel very happy that you were pleased with the cleanliness of your room, friendliness of our staff and that you enjoyed our... More 

Rancho Cucamonga, California
Level Contributor
59 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed June 8, 2015

Hotel located just off the highway, but room was well insulated from the noise. Got a good nights sleep. Check-in was a breeze. Breakfast was great, spent 2 nights here. Breakfast eggs, bacon, sausage seem to alternate everyday: Scrambled or cheese omelette, bacon or sausage. Looks like turkey sausage served everyday. Pancake machine, juices, cereals, fruits, yogurts, breads, etc.

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WHGGuestService, General Manager at Holiday Inn Express Southington, responded to this review

Thank you for reviewing our hotel and sharing some great elements of your stay with us. We are delighted that you were happy with the service interactions, location of the hotel and found our complimentary full breakfast great. Its always a pleasure getting feedback from our guest so that we can continue to improve on there experiences. We hope that... More 

Clinton, Connecticut
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 27, 2015

I have stayed here 3 or 4 times, each time just overnight. The most outstanding feature of this hotel is its staff. They are always cheerful, friendly and eager to please. The staff appear to take a personal pride in their hotel which is refreshing. The hotel is conveniently located right off I-84 but far enough to not hear traffic.... More 

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WHGGuestService, Manager at Holiday Inn Express Southington, responded to this review

Thank you Richard F for your kind words. I'm happy to see that you're a repeat guest of ours and that we have the amenities and location that suits your needs. It looks like we scored a four out of five bubbles; so I know my team and I will be working even harder to ensure that we can get... More 

Clinton, Connecticut
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 26, 2015

The staff came thru again! We use this hotel to stay before a pan-Connecticut charity bicycle ride for kids with cancer. The staff bent over backwards for us and gave us a very reasonable discount for the block of rooms and the charity. Although more than a half hour to the start in Norfolk (CT) the hotel supports us much... More 

Was this review helpful? Yes 1
WHGGuestService, Manager at Holiday Inn Express Southington, responded to this review

William A, I sincerely enjoyed reading your review and knowing that we made a positive impression on you and your friends during your stay with us for the AngelRide event. I looked up the AngelRide organization and think their mission to bring more smiles, laughter and empowerment into the lives of hospitalized children throughout the Northeast is tremendous. I hope... More 

Massachusetts
Level Contributor
103 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed May 1, 2015

The room was very narrow, tiny bathroom, and no closet, but did provide an armoire. Breakfast included but just your typical "express" breakfast. Pancake machine, hard boiled eggs, pre-made chees omelet.

Was this review helpful? Yes
WHGGuestService, Manager at Holiday Inn Express Southington, responded to this review

I’m very happy to get your feedback, especially seeing that you’re a TripAdvisor Top Contributor. Thank you for reviewing our hotel and sharing some elements of your stay with us. I wish that we could have made your stay more remarkable. I suspect that you may have stayed in one of our corner rooms which are smaller than other room... More 

Dfw
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed April 15, 2015

I had a great time during my stay at the Holiday Inn Express Southington, CT. Customer Service at the front desk was amazing. Kim was great at check in having several people in line at once she definitely gave everyone attention and was able to get us in to our rooms very quickly!

Was this review helpful? Yes
WHGGuestService, Manager at Holiday Inn Express Southington, responded to this review

I love reading positive comments about my front desk team because I know how hard they work to provide excellent customer service and hospitality each of our guests. Thank you for sharing your experience with us and fellow TripAdvisor users. I'll let Kim know that her efforts have not gone unnoticed and commend her. Please return and visit us again.... More 

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