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Holiday Inn Express Southington

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120 Laning St, I-84, Exit 32, Southington, CT 06489
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Holiday Inn Express Southington
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Holiday Inn Express Southington
Review This Hotel

77 reviews from our community

Traveler rating
    25
    27
    18
    4
    3
See reviews for
29
13
4
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Saint Albans, Vermont
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

We were assigned room 210 at the front of the hotel. I kept waking up from the highway traffic. The check in went well. Staff was great. Love the freshly baked cookie. The room was clean. The bed was comfortable, and the temperature was good. You don't hear the air or heat at all. I love that. There was a... More 

Was this review helpful? Yes
WHGGuestService, Manager at Holiday Inn Express Southington, responded to this review

Thank you for sharing such a detailed review with us and the TripAdvisor Community! I’ve reviewed all your comments and will certainly address the window treatments in your room. I appreciate that you were able to provide that information. The ability to darken a room and block out the rest of the world is essential to a hotel stay and... More 

Trumbull
Top Contributor
81 reviews 81 reviews
17 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed February 10, 2015

Friendly staff (Kym at checkin was very helpful & personable!), clean, spacious room, super comfy bed, terrific breakfast buffet which included biscuits & gravy, eggs, sausage, pancakes, and big, warm fresh cinnamon rolls! All this at a rate below $100. I'm very picky and could find nothing to complain about!

Was this review helpful? Yes
WHGGuestService, Manager at Holiday Inn Express Southington, responded to this review

Thank you for taking the time to share your feedback about your recent stay at the Holiday Inn Express in Southington with the TripAdvisor community. We are delighted that you were happy with the service provided and price paid. In addition it's great that you found our rooms clean, spacious and comfortable along with loving our full complimentary breakfast served... More 

Bristol, Connecticut
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed January 31, 2015

My stay in Holiday Inn Express, Southington I thought was great. The rooms were clean and neat, almost spotless. It was a decent sized room and had a jacuzzi in the bathroom tub(although it was small and weird) The gym was not too big, not too small but had many workout equipment and was free membership with your room purchase.... More 

Was this review helpful? Yes
WHGGuestService, Manager at Holiday Inn Express Southington, responded to this review

Hi Jocelyn1_x3 – I was thrilled to read that you enjoyed your stay with us. We work hard to ensure our guests have the best possible experiences while staying with us in Southington. I’m happy that you enjoyed our accommodations like the workout room and Jacuzzi tub! I’m truly sorry to read that things went awry after your departure and... More 

Ojai, California
Contributor
16 reviews 16 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 7, 2014

Good location for easy off & on I-84 and a variety of dining choices in the Outback Steakhouse, Chili's, etc. category. Stayed here approximately 20 nights throughout 2014. Front desk staff consistently friendly, helpful. Housekeeping performance reliable and efficient. Common areas clean. Nothing spectacular. Decent value.

Was this review helpful? Yes
WHGGuestService, Manager at Holiday Inn Express Southington, responded to this review

Thank you for sharing your feedback with us and the TripAdvisor community. We are happy that you were pleased with the service, cleanliness and convenience of our Holiday Inn Express. Thank you for your continued business and the opportunity to serve you for each of your stays so far this year. We hope that you will choose us each time... More 

Buford, Georgia
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 2, 2014

it is not too often you can find a good Place at a good Price at the right place . Holiday inn Express did good and provided a excellent night stay a a good Price ,,, Thanks Looks like I will be back and they are set up for minimum sized conferences or Training.. good for info in the future...... More 

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WHGGuestService, Manager at Holiday Inn Express Southington, responded to this review

Thank you for taking the time to share your recent experience with the TripAdvisor community. We are very pleased that you were happy with your stay. We would be happy to host you on your next trip or any meetings or training events that you may have in the future. We're hoping to see you here soon! Warm Regards, Nadine... More 

Senior Contributor
49 reviews 49 reviews
29 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed November 2, 2014

Really mixed experience. The check in was businesslike and impersonal - my impressions of the front desk throughout my stay were varied. We had booked a double which was probably a mistake as I think the doubles are the last t rooms at the ends of each floor. The room was very small - I'd recommend going for a queen... More 

Was this review helpful? Yes 1
WHGGuestService, Manager at Holiday Inn Express Southington, responded to this review

Thank you for taking the time to share your experience with us and the TripAdvisor community. I am happy that you chose to stay with us but I’m certainly disappointed that your overall experience wasn't better. I would like to assure you that this is not typical of our service or hotel. I would like to personally apologize for failing... More 

Queens, New York
Contributor
11 reviews 11 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 24, 2014

Enjoyed a great stay with family and friends for a weekend trip from August 22-24, 2014. Kesha who checked us in on a Friday night was very helpful, pleasant and accommodating. The other staff members were also very helpful, pleasant and polite. The staff the prepares the breakfast all worked very hard to keep the food available and provided smiles... More 

Was this review helpful? Yes 1
WHGGuestService, Manager at Holiday Inn Express Southington, responded to this review

Thank you for taking the time to share your experience with the TripAdvisor community. We are very happy that you enjoyed your stay. I have shared your feed back with Kesha and the rest of the staff. We will continue working on improving our product and surpass all service expectations. Looking forward to hosting you as our guest again in... More 

Atascadero, California
Top Contributor
315 reviews 315 reviews
41 hotel reviews
181 helpful votes 181 helpful votes
4 of 5 stars Reviewed July 28, 2014

I liked this hotel a lot. Clean, neat, nice people, quiet, regular holiday inn breakfast, soft pillows, good internet, nice TV picture, refrigerator, happy staff, easy parking and what more do I need to say. I would return anytime.

Was this review helpful? Yes 1
WHGGuestService, Manager at Holiday Inn Express Southington, responded to this review

I'm pleased that you have taken the time to share your experience with the TripAdvisor community! We appreciate your feed back and will continue to build on our service and product to exceed all our guest needs. We certainly hope that you will continue to make us your home away from home. Regards Nadine Mullings General Manager. More 

new hampshire
Contributor
12 reviews 12 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 15, 2014

What an amazing place. Check in was easy. Our room was ready and very clean. Hotel was very busy with a wedding party and a girls softball team staying there as well. You would have never known except for the huge crowd having breakfast on Sunday morning. What a selection-cold cereal, oatmeal, very fresh fruit, yogurt, pancakes, eggs, sausage..... (you... More 

Was this review helpful? Yes 3
WHGGuestService, General Manager at Holiday Inn Express Southington, responded to this review

Dear Nhwoman777, Thank you for taking the time to share your experience with the TripAdvisor community. We highly appreciate your feedback as it will assist us in becoming better at what we do. Our aim is always to satisfy all our guest needs. We will share your compliments with Firdoze who is always ready and willing to please each and... More 

Rochester, New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 14, 2014

My husband and I stayed here for a couple of nights and it was fantastic. The services was everything you expected from a 5* hotel. Check in was quick Becky and all of the receptionist, Mario the housekeeping and others was very professional, courteous and friendly. What a nice welcome, Awesone-room, view, food and the pool and surrounding areas were... More 

Was this review helpful? Yes
WHGGuestService, General Manager at Holiday Inn Express Southington, responded to this review

Dear Wanda & Family, Thank you for sharing your experience at our hotel with the TripAdvisor community. I completely agree with your observations and am happy to pass them along to my team. We will continue to build on the great service and hotel experience for our guest and certainly hope your schedule allows for another visit, we will be... More 

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