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Residence Inn Southington

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778 West Street, Southington, CT 06489
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1 room 1 adult
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Residence Inn Southington
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101 Reviews from our TripAdvisor Community

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Ramsey, New Jersey
1 review
5 of 5 stars Reviewed 3 days ago NEW

I have been staying at the Residence Inn several nights each week since July due to a work relocation. Night after night, the hotel is clean and well staffed with courteous professionals. The breakfast is ample and good tasting, day after day after day. i know what to expect every time I check in. I now drive an extra distance... More 

Helpful?
Thank michaelb27nj
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We had to change our plans last minute. Kelly at the front desk was great. She got us checked in within minutes, helped us find dinner and was very personable. The studio room was spacious, clean and just what we were looking for. TV was a good size. We would come here again.

Helpful?
Thank Tanya P
franklin,tn
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Checked / in / out of this hotel last week. It was very average. Room were about what you'd expect. They were however very dated. The place was clean enough and the bathrooms were clean as well. Overall no complaints, if your traveling on business - this is a satisfactory choice. One word of caution - parking is bit tough... More 

Helpful?
Thank Pxhunter
WHGGuestService, Manager at Residence Inn Southington, responded to this review

Thank you for your feedback about the hotel. I was happy to read that overall, you enjoyed your time here. I am sorry though that you had trouble finding parking close to your room. My team and I are always happy to assist our guests any way we can, and that includes carrying luggage when it's cold and snowy out.... More 

New Hartford, Connecticut
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed January 4, 2016

This hotel is clean, modern, and the staff very friendly. The facilities looked very clean, even if we didn't get a chance to use them. Our room was very clean and quiet, plenty of room for a studio sized room.

Helpful?
Thank Rachel C
Old Greenwich
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 1, 2016

We stayed here for a few days. Rooms were nice, clean and roomy. The pool was cold and small though. Food offerings were limited at breakfast and dinner mixer, but you can't expect that much for what you're paying. All in all a great deal if you can get it for a good price.

Helpful?
Thank Tae K
A TripAdvisor Member
3 of 5 stars Reviewed November 29, 2015 via mobile

My problems with this hotel was spoke to Chelsea who checked me in .. The rooms were on sale for black friday. Email came through be cause i am a rewards member. To the lady when i checked and andbshe would not give me the promotion and i showed it to her.. I'll be call corporate on her. There were... More 

Helpful?
Thank A TripAdvisor Member
Bridgewater, New Jersey
Level Contributor
3 reviews
5 of 5 stars Reviewed October 25, 2015

I travel a lot for work and this residence inn has the nicest staff I have ever met. They are genuine and so nice. They greet you everytime they see you, if you ask for something they deliver. I will stay here again!

Helpful?
Thank Leah496
WHGGuestService, General Manager at Residence Inn Southington, responded to this review

Dear Leah496, I am so glad to hear about your stay. I agree - we have the nicest staff! We look forward to your return the next time you are in Southington, CT. Take care, Rosemary Vieira General Manager More 

Level Contributor
75 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed October 14, 2015 via mobile

Visited on business and pleasure. Got a room on the first floor which was nice. Very large clean room with plenty of light. Helpful front staff. Parking was easy. Breakfast was just what you would expect from a Residence Inn. I will stay here again.

Helpful?
Thank Camarillodan
Oneonta, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 30, 2015

I love staying at this location being that my family is close by. However, now we have a small dog and the fee is a non-refundable pet charge of $100. I think this is a bit too much. I feel that we already pay a pretty high rate for the stay. To add an additional $100 to the charges makes... More 

Helpful?
2 Thank Tammy B
Danbury, Connecticut
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 24, 2015

I have stayed at many Residence Inn properties. I would rate this property to be on the lower end of the scale compared to most of my other Residence Inn stays. Counter staff was great, however housekeeping could have been better. Upon arrival, there were little curly hairs on the bathroom floor and seat. Sleeper sofa linens never changed or... More 

Helpful?
2 Thank KG3D
WHGGuestService, General Manager at Residence Inn Southington, responded to this review

Dear KG3D, Thank you taking the time to write a review. I am terribly sorry for the experience you had. I was hoping you could call me at the hotel to further discuss your stay. We strive to continuously improve and have already taken action to follow up. We hope you keep us in mind next time you are in... More 

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