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All 2 Southbury hotels

Crowne Plaza Southbury

3.5 of 5 Hotel   |   1284 Strongtown Road, Southbury, CT 06488
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Ranked #2 of 2 hotels in Southbury
A recent review
5 of 5 stars Reviewed March 12, 2014
Ken R Nyc
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125 people have reviewed this hotel

Traveler rating
    34
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    30
    12
    7
See reviews for
36
25
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33
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
MA
Senior Contributor
38 reviews 38 reviews
37 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Reviewing this hotel is complicated. Our room was very large, comfortable and nicely decorated, and the hotel recognized our Priority Club Platinum status, which is usually hit or miss. I thought the location, right off an exit, was very easy to find. We couldn't hear any highway noise from our room BUT we had a terrible problem with noise from... More

Was this review helpful? Yes
SBCrowne, Director of Sales at Crowne Plaza Southbury, responded to this review

Dear Shamrock08 Thank you for your review and for being an IHG Rewards Platinum member. We do take pride in recognizing our Platinum guest and happy to hear our front desk staff did recognized your status. Please allow us to apologize for the noise issues you had during your stay. Your feedback is very important to us and this continually... More

Nyc
Reviewer
4 reviews 4 reviews
3 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed March 12, 2014

I was at this property last weekend and they just blew me away. I was so impressed with the staff and food I am returning this week to book a large party in July. great food, accommodations, and a spot on staff.

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SBCrowne, Director of Sales at Crowne Plaza Southbury, responded to this review

Dear Ken; Thank you for your wonderful review. We are pleased our hotel staff exceeded your expectations. We also want to thank you for booking your party with us in July. I am confident our staff will continue to provide the excellent service you experienced. We look forward to seeing you in July. Thanks again. Warm regards, Christine Mazzoli, Director... More

Manahawkin, New Jersey
Top Contributor
110 reviews 110 reviews
56 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed March 5, 2014

We had a second opportunity on this trip to get a "real deal" through our membership level with IHG loyalty (holiday inns) so we used it on our trip home from Maine. We had a terrible time finding the hotel - due to GPS sending us in the completely wrong direction when leaving the highway (84). Can't blame the hotel,... More

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SBCrowne, Director of Sales at Crowne Plaza Southbury, responded to this review

Thank you for your review. We understand traveling frustrations and are sorry that the location was not easy to locate via the GPS system. I am happy to hear our front desk agent greeted you with a warm welcome and acknowledged your Platinum IHG Status. We appreciate your loyalty to the brand and providing us the opportunity to be of... More

New York City, New York
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 26, 2014

I can't think of any place I have stayed with more value. The staff members were all professional and polite, the room was large and clean, the bed comfortable and the bar and restaurant areas were spacious with very good food. Delicious Eggs Benedict. Will definitely be back. Give it a try.

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SBCrowne, Director of Sales at Crowne Plaza Southbury, responded to this review

Dear Joseph; Thank you for your 5 star review. We are pleased we could meet and exceed your expectations in Service and Value. We hope to have the opportunity to have you stay with us again. All the best, Christine Mazzoli, Director of Sales and Marketing More

Philly
Top Contributor
62 reviews 62 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed January 20, 2014

Most of the common areas appear clean and up to date but the rooms, at least mine, were fairly old and completely outdated. Hallway carpets seemed worn and faded. Beds had headboards that bumped against the wall...yeah, that's right. mattresses were worn and uncomfortable. The worst was an outdated and old looking heating/ac unit which worked but was noisy and... More

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SBCrowne, Director of Sales at Crowne Plaza Southbury, responded to this review

Thank you for your review. We always appreciate our guest feedback for it helps us to strive to better our game. We truly take pride in our hospitality to our guest and the cleanliness of our guest rooms and public areas. Our staff is always willing to do everything possible to merit the confidence our guest have shown in us... More

Virginia Beach, Virginia
2 reviews
4 of 5 stars Reviewed December 2, 2013

We loved our very clean room.The hotel was very clean. The only with our room was the mattress was very uncomfortable and kept sliding. We also enjoy being able to meet our family downstairs for breakfast every morning. The restaurant staff was very friendly and very helpful. The pool area was nice with lots chairs and towels. Just a hint... More

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Dedham, Massachusetts
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 29, 2013

After celebrating Thanksgiving with our Southbury family, we stayed last night at the Crowne Plaza Southbury. The Crowne Plaza is our regular home away from home when we come to Southbury as our family's home there cannot accommodate more adults. The hotel is Convenient for two reasons: It is but a few minutes drive from downtown Southbury. It is also... More

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cmazcon, Director of Sales at Crowne Plaza Southbury, responded to this review

Dear The Lucky Couple; Thank you for your 5 Star review, we truly appreciate you taking the time to let us know we are your home away from home. Our staff will always do everything possible to merit the confidence you have shown in us and we are happy we exceed your expectations. We hope to see you again very... More

south jersey
Senior Contributor
42 reviews 42 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 28, 2013

Family trip to see the leaves changing. Reserved 3 rooms. The from desk was great, especially Kayla. She placed us all in very large rooms next to each other. Would have liked a fridge in the room, but when my daughter requested one they brought it right up. Apples and hot apple cider in the lobby was a nice touch.

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cmazcon, Director of Sales at Crowne Plaza Southbury, responded to this review

Thank you Genelieb1 for your review and thank you for mentioning your check in experience with Kayla. I am glad to hear the staff was attentive to your needs. We do everything we can to merit the confidence our guest have when choosing our hotel. Thanks again. Christine Mazzoli director of sales More

Milton Keynes
Senior Contributor
44 reviews 44 reviews
40 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed October 10, 2013

First impression of the hotel was good nice lobby and very efficient check in and friendly reception staff. Room clean and bed comfy but furniture dated and chipped really needs a facelift. Had a meal in the bar and it was not good and quite pricey and the bar area is very drab and children were running around all over... More

Was this review helpful? Yes
Dean M, Manager at Crowne Plaza Southbury, responded to this review

Dear DarkRum, Thank you for your recent stay at the Crowne Plaza Southbury. We appreciate your feedback on your stay and strive to ensure all of our guests a pleasant stay. My apologies for the inconvienence in the Arrowhead Lounge we do change our menu seasonally and hope that in your future stays if there was something you ordered then... More

New Preston, CT
1 review
5 of 5 stars Reviewed October 8, 2013

My Friend and I had the most fantastic time at the wine dinner held here at the end of September. The food was fantastic, all sourced from local farms and purveyors. Dana the chef gave an introduction to each course and the managment were all their making sure we were carefully taken care of. We had everything we needed when... More

Was this review helpful? Yes
Zineb E, Front Office Manager at Crowne Plaza Southbury, responded to this review

Dear Waramaug_123, I would like to thank you for you candid review on our “Farm to Table Dinner”. I am glad you guys got to enjoy our spectacular dinner and wine. Comments like yours make us want to work harder each day to provide a gracious service to our guests. Your reflection on how great the food was and how... More

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Additional Information about Crowne Plaza Southbury

Also Known As:
Crowne Plaza Southbury Hotel Southbury
Crowne Plaza Southbury Hotel
Southbury Crowne Plaza
Address: 1284 Strongtown Road, Southbury, CT 06488
Phone Number:
Location: United States > Connecticut > Southbury
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Southbury
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Southbury 3.5*
Official Description (provided by the hotel):
Welcome to the Crowne Plaza Hotel Southbury, 'The Place To Meet' . Our hotel is located in the Litchfield Hills of beautiful central Connecticut, some of our corporate neighbors are IBM, Chemtura, Boehringer-Ingelheim, General Electric, Timex, Waterbury Hospital and St. Mary's Hospital. Nearby attractions for all ages include Quassapaug Amusement Park, Lake Compouce, Timex Museum, NE Railroad Museum, Golden Age Trucking Museum, Palace Theatre, Danbury Mall, Oxford Greens Golf Course, Woodbury Ski and many quaint antique shops. Recently renovated, we are a full service hotel serving breakfast, lunch and dinner in our Arrowhead Restaurant and Lounge. The Crowne Plaza - Southbury boasts 13,000 square feet of flexible and beautifully appointed meeting space that includes 2 tastefully decorated grand ballrooms that accommodate 50 to 400 people, 2 traditional boardrooms and up to 13 total breakout rooms. We are truly the 'Place to Meet' for corporate meetings, weddings, anniversary parties, birthday parties or Bat/Bar Mitzvahs. We have ample complimentary parking, complimentary wired & wireless Internet access throughout the hotel and offer complimentary coffee and tea in our lobby daily. Our newly renovated fitness facility has been updated with new equipment. Come enjoy our indoor pool and spa. ... more   less 
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