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All 2 Southbury hotels

Heritage Hotel

3.5 of 5 Resort   |   522 Heritage Rd, Southbury, CT 06488
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Heritage Hotel
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73%
Ranked #1 of 2 hotels in Southbury
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
MarcSo1107 Rego Park, New York
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203 people have reviewed this hotel

Traveler rating
    78
    69
    29
    19
    8
See reviews for
79
54
9
28
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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  • English first
  • German first
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English first
Rego Park, New York
1 review
5 of 5 stars Reviewed 1 week ago

We needed a relaxing weekend away from New York and that is exactly what we got. We stayed at the Heritage Hotel for an overnight and got to enjoy a little bit of CT. Our King room was very clean and comfortable, location was convenient, and was a great value. The hotel was a quick drive from the local vineyards... More

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Scott R, General Manager at Heritage Hotel, responded to this review

Thank you for your kind review of the Heritage Hotel, and I’m glad you were able to take advantage of all the area has to offer. Please think of us the next time you need a weekend away – maybe when our outdoor pool is open for the summer! All the best, Scott More

Woodbury, New York
1 review
5 of 5 stars Reviewed 4 weeks ago

I am an extended stay guest. Everyone is very helpful and the service has been excellent. I enjoy room service as well as restaurant and the food is delicious. It is a nice resort atmosphere with many amenities and some pretty views outside. The room is spacious and comfortable and I love the large TV. I am grateful for the... More

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Scott R, General Manager at Heritage Hotel, responded to this review

Thank you for taking the time to write a review! I’m glad you have enjoyed your stay with us and have had the chance to try out all we have to offer. Thank you as well for the kind words regarding the staff; your compliments will be passed on to them. All the best, Scott More

Scarborough, Maine
1 review
5 of 5 stars Reviewed 4 weeks ago

Brought the kids for an overnight stay at this hotel and was thrilled with the beautiful views, the comfortable and spacious room, and the facilities. The heated pool and hot tub were fabulous and a big hit with the kids! We also found the breakfast buffet to be outstanding with a great selection and helpful wait staff. Would definitely consider... More

Was this review helpful? Yes
Scott R, General Manager at Heritage Hotel, responded to this review

Thank you for your kind words regarding the hotel and your stay with us. I’m glad you enjoyed the breakfast buffet and the pool. We hope to see you again soon, whether it’s for the summer outdoor pool season or the fantastic fall foliage! All the best, Scott More

Standish, Maine
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

We thoroughly enjoyed our stay! The hotel is lovely, with beautiful sitting areas, a very nice view from our room, an excellent breakfast, a great pool for the kids to swim in. We were even able to get adjoining rooms for extended family members. The room was clean and the beds comfortable. We would definitely recommend.

Was this review helpful? Yes
Scott R, General Manager at Heritage Hotel, responded to this review

Thank you for your review of the Heritage Hotel. I’m happy we were able to accommodate the needs of your extended family and that you enjoyed all we have to offer. Please think of us the next time you are in the area. All the best, Scott More

Woodbury, Connecticut
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 9, 2014

We live close by in Woodbury CT and stay there when a storm is pending that might cause power outages, we have stayed there the last few winters and have been well taken care of. The Hotel is unique and comfortable, large rooms, with very comfortable beds but in need of updating, bathrooms are basically small but not a major... More

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Scott R, General Manager at Heritage Hotel, responded to this review

Thank you for taking the time to write a review of the Heritage Hotel. We’re glad you are able to enjoy your visits here – despite the weather! Thank you for your input regarding Shadrach’s, we are currently reviewing and updating the menu. Thank you also for your kind words regarding the staff. Your compliments to them will also be... More

London, England, United Kingdom
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 5, 2014

Heritage is a misnomer- this place is not old like some CT houses. It is large and directed more towards conferences and weddings than true, countryside heritage. So don't be fooled. However, if you like well sized rooms that are slightly musty, an enormous dining room where you may be the only guest (other than one of the hotel staff... More

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Scott R, General Manager at Heritage Hotel, responded to this review

Thank you for your review of the Heritage Hotel. While we are proud of our wedding and conference spaces, we do strive to provide excellent service to each and every one of our guests. Your observations will be shared with the rest of the team for review. Thank you again for your comments. All the best, Scott More

Lancaster, PA
Top Contributor
82 reviews 82 reviews
79 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed March 4, 2014

Pros: Indoor pool/hot tub Racquetball court Cons: Middle of nowhere 1980's décor (don't think it was updated since then) Cavernous halls. Long walks to room. Parking lot was very far from hotel room. And lot was almost full. Room was very Spartan No bathtub. No electrical outlet near desk. Hardly any light in room. Lots of street noise. Might be... More

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Scott R, General Manager at Heritage Hotel, responded to this review

Thank you for taking the time to write a review. I’m glad you found the racquetball and pools useful in the Health Club; though I am sorry you found the property noisy. Unfortunately, in this time of year, we do have a lot of upkeep on our parking lot and driveway that can generate some noise. Thank you again for... More

New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 21, 2014 via mobile

I loved my stay at this hotel the staff was amazing and the look of the establishment is just amazing!!!!!! The rooms were great for my kids and I and I just say staff and housekeeping made sure everything we needed we were accommodated with!!!!

Was this review helpful? Yes 1
Scott R, General Manager at Heritage Hotel, responded to this review

Thank you for your review of the Heritage Hotel. We strive to provide exemplary service to each and every guest, and I’m glad you and your children enjoyed your time with us! We hope to see you soon. All the best, Scott More

Lancaster, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 19, 2014

I recently attended an event at the hotel and it was great!!!! The food was absolutely delicious, I kept eating long after I was already full, I couldn't stop, it was one of the best meals I had in a long time!! The Banquet Manager was a delight to work with and she took care of our every need even... More

Was this review helpful? Yes 1
Scott R, General Manager at Heritage Hotel, responded to this review

Thank you for your kind words! I’m glad Kristy was able to keep your event running smoothly and you had such a great time. Please do think of us next time you have a special event in the area. All the best, Scott More

southbury
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 19, 2014

I have to say if your looking for a fun bar and nice decor the bar Shadrachs is where to be. Cory the bar tender is excellent at what he does and is great for recommendations on drinks. The manager Tony is great and wants everyone to have a great experience. I also like the waitstaff very friendly at what... More

Was this review helpful? Yes 2
Scott R, General Manager at Heritage Hotel, responded to this review

Thank you for your review of Shadrach’s Restaurant. Our staff always makes every effort to give each guest an enjoyable experience. I’ll pass your comments on to the restaurant staff. Thanks again! All the best, Scott More

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Additional Information about Heritage Hotel

Also Known As:
Heritage Hotel Southbury
Heritage Resort Southbury
Address: 522 Heritage Rd, Southbury, CT 06488
Location: United States > Connecticut > Southbury
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Southbury
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Heritage Hotel 3.5*
Official Description (provided by the hotel):
Welcome to The Heritage! Each of our hotel's 163 spacious guest rooms and suites at The Heritage Hotel is freshly decorated to reflect a timeless New England Style, many with views of the Pomperaug River and golf course. Our love of hospitality is easy to see and amenities such as Sealy® pillow-top mattresses, New England® coffee in your room and an attentive staff demonstrate our passion for every facet of your stay. ... more   less 
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