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Courtyard by Marriott Shelton

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780 Bridgeport Avenue, Shelton, CT 06484 (Formerly Ramada Plaza Hotel)
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1 room 1 guest
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Courtyard by Marriott Shelton
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95 Reviews from our TripAdvisor Community

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Traveler rating
    44
    32
    11
    4
    4
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24
10
2
49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (95)
  • Mar-May only
    (10)
  • Jun-Aug only
    (31)
  • Sep-Nov only
    (34)
  • Dec-Feb only
    (20)
All months
Level Contributor
188 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed July 22, 2015

We spent three four nights here while visiting family and seeing some of the area. The lobby is very clean and attractive. We appreciated the infused waters offered each day. The exercise room had enough equipment to accommodate most of us early risers. The front desk staff were not nearly as friendly and helpful as most Courtyard customer service representatives.... More 

Was this review helpful? Yes 1
WHGGuestService, Manager at Courtyard by Marriott Shelton, responded to this review

Thank you for staying with us and taking the time to review our hotel. I was disappointed to read that we didn’t meet your expectations and am making it a priority to follow up with my front desk team to address your concerns. I’ve also made a note to take care of those other visitors too. All in all, I... More 

Kittery, Maine
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 26, 2015

Excellent, absolutely excellent! Check in was smooth - one room was ready and they brought the key to the second room in just a short while, as it was being cleaned when we checked in. Went to the Bistro for a light dinner, and because the staff there was training, the manager thought it was a bit slow and comped... More 

Was this review helpful? Yes
Julie B, Director of Sales at Courtyard by Marriott Shelton, responded to this review

We are so glad you enjoyed your stay with us and our team was so accommodating. Good to hear such wonderful things about our Associates even those who are in training. We have a few new faces so I am glad you got to meet them while you were here and be part of their learning. We look forward to... More 

Bedford, Pennsylvania
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed June 21, 2015

This hotel is badly in need of updating. The beds are terrible....nothing at all what I would expect at a Marriott. Furniture was soiled and the heating system in the rooms was ridiculous. It was either too hot or too cold, nothing inbetween. It was quiet which is the main thing I look for and the lobby was bright and... More 

Was this review helpful? Yes 1
Julie B, Director of Sales at Courtyard by Marriott Shelton, responded to this review

Our apologies that your stay fell short of your expectations. We are in the process of changing out all of our bed mattresses and are overall very happy with the décor of the hotel which as you mention is bright and cherry. We will continue to make improvements based on customer feedback like yours. Please always let our staff know... More 

Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed June 21, 2015

I booked a room block for my March 2015 wedding at Courtyard Marriott in Shelton. The coordinators I worked with were responsive to emails and phone calls leading up to the event. They offered early check in for my husband to our suite so he could get ready with the groomsmen and shuttled them to the wedding ceremony site. The... More 

Was this review helpful? Yes
Julie B, Director of Sales at Courtyard by Marriott Shelton, responded to this review

Of course when we have a wedding group in we want to go above your expectations. It sounds like over all you were happy with your stay. I apologize for the associate who misspoke and should not have made it sound like your group had made her tired and overworked. We will talk to that individual and use this as... More 

Louisville, Kentucky
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 15, 2015

Stayed at this Courtyard the first week in June. Location is very nice. Breakfast was good. Room was clean. Agree with a previous reviewer, the water pressure in the shower was a bit lacking. Would stay here again.

Was this review helpful? Yes
Julie B, Director of Sales at Courtyard by Marriott Shelton, responded to this review

Glad that you enjoyed your stay with us. We are always striving to become better and are looking into ways to improve our water pressure since you mentioned there were some challenges with it. Normally we don’t have many issues with water pressure so our hope is it may have been an isolated incidental. We were very happy to see... More 

Annapolis, Maryland
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 14, 2015

Comfortable, clean hotel, but had unfortunate luck to get a room over the HVAC fans on the front side, second floor building extension. The front desk did give me a room change to escape the loud, continual sound, but unfortunately I was given same numbered room directly two floors up, which provided some amount of relief, but not enough to... More 

Was this review helpful? Yes 1
Julie B, Director of Sales at Courtyard by Marriott Shelton, responded to this review

Our apologies for your experience with our HVAC system. I have shared your feedback with our team and will see if there is anything we can do to address the noise level when a room is nearby the HVAC. We are glad you rated us high regardless so it would seem your overall experience was good which we are happy... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 12, 2015

Had a suite and the design looks dated design with a CRT TV in the separate room. However, the room is clean and comfortable. Breakfast is limited, not international buffet breakfast. Swimming pool is very small for swimming, probably good for children to play only.

Was this review helpful? Yes
Julie B, Director of Sales at Courtyard by Marriott Shelton, responded to this review

Thank you for your feedback. We are aware that there are some updates needed with the Suites and are in the process of addressing. The large TV in the sitting area will be replaced soon with a contemporary up to date flat screen TV as well as some other items over the next few months. We are very happy you... More 

Lancaster, Pennsylvania
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 19, 2015

The area where this is located is very nice. The hotel is very nice, too. I was surprised the cafe food was not overpriced; had a good frittata for breakfast. Like that the gym was open 24 hours and they had multiple treadmills, which I think could be very helpful at certain times of day. However, there were a few... More 

Was this review helpful? Yes 1
Julie B, Director of Sales at Courtyard by Marriott Shelton, responded to this review

Thank you for your comments. I was very happy to see that you observed our great food, bar and that you would return to us again. This is the kind of feedback we always want to hear. On the other hand, we are sorry to hear that your stay at Courtyard by Marriott did not meet your expectations or ours.... More 

Massachusetts, United States
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed May 12, 2015

The Marriott Courtyard in Shelton is one of the best Courtyard properties I have ever stayed at. I stay pretty much exclusively at Marriott properties when I travel and I have come to expect a certain level of quality from their Courtyard line. This property has it all for a reasonable price. Clean, well maintained open spaces and well appointed... More 

Was this review helpful? Yes 1
Julie B, Director of Sales at Courtyard by Marriott Shelton, responded to this review

Thank you for sharing your feedback on your stay. Our goal is to be the number one choice for travelers visiting Shelton, CT. We are very fortunate to have many amenities that travelers like yourself look for. Our food and beverage department is always experimenting with new food options and we have a managers reception in our bar every Wednesday.... More 

Milton Keynes, United Kingdom
1 review
5 of 5 stars Reviewed April 24, 2015

During my stay I experienced excellent service from all of the staff at this hotel. They go above and beyond what is required. They are friendly and helpful and are a true asset to the hotel. I always felt like a welcomed guest and that they would do everything they could to ensure I had the best stay possible. I... More 

Was this review helpful? Yes
Julie B, Director of Sales at Courtyard by Marriott Shelton, responded to this review

We truly appreciate your feedback on our team here at the Courtyard Shelton. Although we get to see firsthand everyday what our Associates do it is always nice to hear from a guest who has not only experienced it but shares their thoughts. Whenever you find your way back to Shelton, CT, we look forward to welcoming you back. Thank... More 

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