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Residence Inn Shelton Fairfield County

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1001 Bridgeport Avenue, Shelton, CT 06484
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Residence Inn Shelton Fairfield County
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Residence Inn Shelton Fairfield County
Residence Inn Shelton Fairfield County
Residence Inn Shelton Fairfield County
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179 reviews from our community

Traveler rating
    97
    40
    21
    14
    7
See reviews for
54
18
6
74
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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Pittsfield, Massachusetts
Senior Contributor
47 reviews 47 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed at this inn on 4/19/2015. The first impressions of our room (a penthouse suite) were favorable but a closer look made us less impressed. The inn is getting tired and it shows in the little things already. Bathroom? Close to disgusting. Hairs on the floor. An exhaust fan that sounded like a 747 landing on the roof. A cracked... More 

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 1 week ago

The rooms are fairly large and comfortable. Unfortunately the housekeeping is very poor, starting with cleaning. in this aspect, being a gold level member of the Marriott hotel chain, I know this is the item that this brand fails miserably everywhere in US, I have to say this specific hotel is even below that standard. Sometimes I have to ask... More 

Was this review helpful? Yes
Dawn G, General Manager at Residence Inn Shelton Fairfield County, responded to this review

Dear Leong R, Thank you for your valued feedback. We appreciate our guest comments so we may make the necessary changes. I want to apologize for your unsatisfactory stay. I will look further into the situation you experienced to ensure it was an isolated incident. Thank you for staying. Sincerely, Dawn Gasper More 

Rochester, New Hampshire
Senior Contributor
43 reviews 43 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at this property two nights last weekend, in a studio room, while traveling to CT to visit my parents. My boyfriend and I were greeted at the front desk by Mike, who was friendly and professional. The room was clean, comfortable, and included nice amenities including a full kitchen. Because the room was a studio, it only included... More 

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Dawn G, General Manager at Residence Inn Shelton Fairfield County, responded to this review

Dear Sharon P, Thank you for taking the time to review our hotel. I am very pleased to hear that you enjoyed your stay and I am happy to hear Mike took care of you! We appreciate your kind words and we look forward to your next stay in the furture! Sincerely, Dawn Gasper More 

Boston, MA
Contributor
18 reviews 18 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The buildings are detached with clusters of 4 units per building. I found the outside entrance doors to be very loud. Overall not a bad hotel. I was not really greeted with enthusiasm by the clerk when I showed up however I believe the value here is very good. Some tips to the manager on saving money and increasing you... More 

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Dawn G, General Manager at Residence Inn Shelton Fairfield County, responded to this review

Dear Jscota, Thank you for taking the time to review our hotel. We appreciate your comments as we use this to improve guest satisfaction. I want to thank you for bringing these matters to our attention so we may be able to correct them quickly. Thank you again for your loyalty and we look forward to your next stay. Sincerely,... More 

1 review
5 of 5 stars Reviewed March 7, 2015 via mobile

I have stayed at many Marriott properties and this one was a bit different. It reminded of an apartment complex because there were walkways to get to the rooms.... Very cute! The room was very clean and the staff was exceptionally gracious... The manager on duty was Dawn Gaspee and she greeted every customer that entered the main lobby with... More 

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Dawn G, General Manager at Residence Inn Shelton Fairfield County, responded to this review

Dear Little58debby, Thank you for your kind review. We appreciate your comments and I have shared with the hotel team. We take pride in our hotel and we hope we will see you in the future. Thank you for staying with us! Sincerely, Dawn Gasper More 

Fredericksburg, Virginia
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 25, 2015 via mobile

this suite was amazing and was huge. It was 2 levels and had a K and a Q. It had 2 bathrooms and 3 TVS. the staff were really nice and the bed was very comfy. The breakfast was really delicious. There was a wide variety of choices to eat. The fitness center was a very nice ameniete. I will... More 

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Dawn G, General Manager at Residence Inn Shelton Fairfield County, responded to this review

Thank you for taking the time to write a wonderful review of your stay with us. I have shared your comments with the staff as we make it a priority to ensure guest satisfaction. We hope to see you again in the future! Sincerely, Dawn More 

Connecticut
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed January 11, 2015

Stayed here overnight in a queen studio and the only "complaint" I have is that the queen bed is actually a double. Def not a queen. However, my suite was very clean, the appliances are all in great shape and clean. I did not see any visible wear and tear it was as if I was the first and only... More 

Was this review helpful? Yes
Dawn G, General Manager at Residence Inn Shelton Fairfield County, responded to this review

Dear Contributor, Tahk you for taking the time to review your stay with others. We appreciate your comments and we are always looking for ways to improve. All of our suites have Queen beds in the room. We know our travelers are used to king beds, so perhaps the queen does feel smaller than it actually is. We are happy... More 

Methuen, Massachusetts
Top Contributor
78 reviews 78 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed January 10, 2015

My stay at this hotel was nothing but pleasant. The staff and management at check in were very friendly and thanked me for my business. I also received a follow up email to be sure that I enjoyed my stay. It always warms my heart when anyone thanks me for my business as I do that with my customers. My... More 

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Dawn G, General Manager at Residence Inn Shelton Fairfield County, responded to this review

Dear Subourd, Thank you very much for taking the time to review our hotel. We appreciate the kind words about your stay and we are delighted you had a great time. We thank you for your patronage and we can' t wait for your next stay with us! Sincerely, Dawn Gasper More 

Cheshire, Connecticut
Top Contributor
75 reviews 75 reviews
53 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed December 16, 2014

I stayed here one night in November because my furnace at home died, and had to be replaced, and I didn't feel like sleeping in a house that was 45 degrees. I booked a two-room unit to provide enough room for the rest of the family. This is an older-style Residence Inn, which are arranged in separate buildings of about... More 

Was this review helpful? Yes
Dawn G, General Manager at Residence Inn Shelton Fairfield County, responded to this review

Dear huskyhoops, Thank you for taking the time to write a review about your stay with us. We are happy to hear you stayed nice and warm during your stay. Our suites are spacious enough to make it easier to unwind and stay comfortable. We hope to see you again soon! Sincerely, Dawn Gasper More 

National Park, New Jersey
Top Contributor
218 reviews 218 reviews
41 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed December 2, 2014

My wife & I spent a terrific night here on Thanksgiving. We had a late check-in which was very easy. A very large property and we had a very nice suite. a nice living area with a fireplace. The room was a bit drafty, but they are making improvements currently. A fully equipped kitchen, a nice large bathroom. Comfortable bed... More 

Was this review helpful? Yes
Dawn G, General Manager at Residence Inn Shelton Fairfield County, responded to this review

Dear JoeSchwartz, Thank you for staying with us. We are happy to hear you had a nice Thanksgiving here at our hotel. I will share your kind words with my team and recognixe them for their great efforts in providing excellent service. Thank you again for staying with us and we hope to see you again soon! Sincerely, Dawn Gasper More 

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