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Residence Inn Hartford Rocky Hill

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680 Cromwell Ave, Rocky Hill, CT 06067
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Residence Inn Hartford Rocky Hill
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Residence Inn Hartford Rocky Hill
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140 Reviews from our TripAdvisor Community

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Traveler rating
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    24
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Williamsburg, Virginia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great location. Plenty of restaurants within local area. Staff was very friendly and helpful. Took the time to provide restaurant recommendations. Rooms are very clean and a well stocked kitchen. The basketball court, pool and exercise room are a good way to unwind. They allow pets, so if you are traveling with a dog, there is a large area for... More 

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Pittsburgh, Pennsylvania
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent 3 nights here recently in a 1 bedroom suite on the 1st floor, our son and Daughter-in-law and 2 grandkids were in a 1 bedroom suite on the 3rd floor, theirs being a handicapped accessible room (which they did not need). It turned out that when the sofa bed was open in their room, the bedroom door could... More 

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Jonathan H, General Manager at Residence Inn Hartford Rocky Hill, responded to this review

Thank you for taking the time to complete a review of the Residence Inn Hartford Rocky Hill, bigjuicer! Our hotel is pleased to provide our guests with a fully renovated property: new mattresses, sofa / sofa beds, carpet, public areas, and outdoor fire pit. We are so pleased to provide guests with a great stay, and look forward to welcoming... More 

Wilmington, Delaware
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Spent one night here on my way to drop off my son and a friend at summer camp. Prior to my arrival, I received an email from the Assistant General Manager asking if I needed anything for my stay. I requested bedding for the sofa bed, and he assured me it would be there and offered to have the sofa... More 

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Jonathan H, General Manager at Residence Inn Hartford Rocky Hill, responded to this review

Christine S, Thank you so much for reviewing the Residence Inn Hartford Rocky Hill! Our veteran team of associates are dedicated to providing our guests with a memorable stay, and I am so glad that we reached that goal with you and your family! With our recently completed renovation, our property has the 'newest' accommodations in the Rocky Hill area! More 

Sheldon Vermont
Level Contributor
51 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Staff was friendly . food was ok not great ,we checked in and the man at the front desk said we have a nice quiet room for you, first night we had to call down to the front desk 10:15 p.m. and ask them to speak will the people in the room above us. It was so loud in our... More 

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Jonathan H, General Manager at Residence Inn Hartford Rocky Hill, responded to this review

Thank you for completing a review of our hotel on TripAdvisor, Vermont-Lou. I apologize that the guests above you created excessive noise during your stay with us. While our front desk did everything they could to quiet the other guests, I know it is difficult to regain a lost night of rest. Please contact me directly so that we can... More 

Milford, Connecticut
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A comfortable and clean place to stay for work or pleasure. Very near restaurants and stores as well as convenient to the interstate. Nice breakfast and very friendly staff. Enjoyable outside fire during the summer season

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Jonathan H, General Manager at Residence Inn Hartford Rocky Hill, responded to this review

Thank you for taking the time to review the Residence Inn Rocky Hill on TripAdvisor, MommyMeta! With our recent renovations, our hotel boasts all new furnishings, lobby area, and outdoor fire pit. We are so glad that you had a chance to enjoy all aspects of our improvements! Our veteran team of associates always goes above and beyond for our... More 

New York City, New York
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It's a Residence Inn (and either a newer or a newly renovated one), which means it's got all the requisite amenities (nicely appointed rooms, full breakfast buffet). Bed was very comfortable -- a real plus after a week of sleeping in a hotel room with a hard mattress! But I was really surprised at lackadaisical service at breakfast -- and... More 

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Jonathan H, General Manager at Residence Inn Hartford Rocky Hill, responded to this review

chazpbg, Thank you taking the time to review our hotel on TripAdvisor! I am so glad that you enjoyed our newly renovated property during your recent visit! Our brand new mattresses, carpets, furnishings, lobby area, and courtyard fire pit, truly make our Residence Inn a great home-like environment for our valued guests! I am thankful that you were able to... More 

King William, Virginia
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We are always pleased with any and/or all of the Marriott facilities. Excellence is their business and even upon reserving the rooms, we have experienced very courteous people assisting us. Thank you for our short overnight stay at your property, we were very pleased. Jo

Was this review helpful? Yes
Jonathan H, General Manager at Residence Inn Hartford Rocky Hill, responded to this review

Thank you for your review of our hotel on TripAdvisor, Jo T! Our associates are committed to being the cleanest and friendliest hotel in the Greater Hartford area! We are so glad that you were able to enjoy our recent renovations, bringing a modern look and feel to the Residence Inn Rocky Hill. We hope your future travels are safe... More 

Wethersfield, Connecticut
Level Contributor
71 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a great resort! It is very well maintained, very clean, awesome staff and just a great all around stay! Nice wine, cheese and Hors D"oeuvres on Monday and Tuesdays, complimentary in the lobby reception area. This is a pet friendly resort, and dogs can enjoy the reception in the lobby because there is a large jar of dog... More 

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Jonathan H, General Manager at Residence Inn Hartford Rocky Hill, responded to this review

Renee S, Thank you so much for your review of the Residence Inn Rocky Hill on TripAdvisor! We are so glad that you have found our associates and property to your liking! With our recent property-wide renovations, our guests can enjoy all new furnishings - new mattresses and new sofa beds! The addition of the outdoor fire pit, really creates... More 

New York City, New York
5 of 5 stars Reviewed 4 weeks ago

I liked this place before I arrived and it kept on getting better A computerized reservation system said there was no room, a call directly to the hotel happily found a room for me. On check-in day I called to say I was running late due to heavy traffic. Jonathan the manager answered the phone and said we have your... More 

Was this review helpful? Yes
Jonathan H, General Manager at Residence Inn Hartford Rocky Hill, responded to this review

Frederic S G, Thank you so much for your review of the Residence Inn Rocky Hill on TripAdvisor! I am so glad that you found our associates to go above and beyond during your recent stay. Our team is dedicated to ensuring a great stay for all of our guests! With our recent renovations, including new mattresses, we are the... More 

1 review
5 of 5 stars Reviewed June 19, 2015 via mobile

My son was having surgery and we needed to stay over night. John the manager and his staff were so kind and accommodating. The room was so nice and clean. The experience of having to stay out of town at a difficult time for us was made so much easier by the wonderful manager and staff and I can't thank... More 

Was this review helpful? Yes
Jonathan H, General Manager at Residence Inn Hartford Rocky Hill, responded to this review

Kmdefranco, Thank you so much for taking the time to review our hotel on TripAdvisor! Our team is one of the best at welcoming our guests, and providing service so memorable that you will tell stories about it! We wish your son a speedy recovery, and look forward to greeting you again! More 

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