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Residence Inn Hartford Rocky Hill

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680 Cromwell Ave, Rocky Hill, CT 06067
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1 room 1 guest
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Residence Inn Hartford Rocky Hill
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147 Reviews from our TripAdvisor Community

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Traveler rating
    78
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    24
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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Huntington Station, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We stopped at this property on our way home from a family function. We often use Marriott Residence Inns as we like their combination of good size rooms, amenities and a nice breakfast. Well we got all that was expected: friendly staff, nice spacious clean room and a very good hot breakfast (including bacon :)! ) Highly recommend this place... More 

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Commack, New York
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The bathroom was dirty. There was black mold around the sink. The walls are very thin. We could hear the family next door all night. The breakfast was fine except for the brown bananas with exposed ends the first two mornings. The pasta at dinner was drowning in oil and butter. This location is not following the corporate direction of... More 

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Jonathan H, General Manager at Residence Inn Hartford Rocky Hill, responded to this review

Thank you for taking time to provide a review on TripAdvisor, GCFCVegan! I sincerely apologize for the state in which you describe the bathroom in the guestroom. I would like to resolve this matter immediately, and am hoping that you could contact me directly. All Residence Inn's have implemented the Residence Inn Mix, and we are all very excited about... More 

Boston, Massachusetts
Level Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed one night in August. The room was clean and comfortable. The staff was outstanding. It is all the little things that add up to make it a great stay. From hard candy in the rooms for the kids, to the late checkout (noon), to the owner offering a cold bottle of water for the road on checkout. Overall... More 

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Jonathan H, General Manager at Residence Inn Hartford Rocky Hill, responded to this review

Thank you for taking time to review the Residence Inn Rocky Hill on TripAdvisor, Chris C! The entire team of associates strive, on a daily basis, to create memorable moments for our guests! We are all dedicated to providing a clean and comfortable hotel, and doing the little extras that are so often lost in today's travel experiences. Thank you... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

I just wanted to share with my family vacation , this Residence Inn is an outstanding facility. From the first you check in facing smiling welcoming staffs , it is just awesome . They respond to my needs and answer questions immediately I would highly recommend this facility to any one of you looking for warm.caring . clean Near 5... More 

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Jonathan H, General Manager at Residence Inn Hartford Rocky Hill, responded to this review

praisethelord1234, Our team here at the Residence Inn Hartford-Rocky Hill are truly glad to have you review the hotel on TripAdvisor! Our staff is always focused on our guests, and understand the joys of being on a family vacation! We are all dedicated to being the 'cleanest and friendliest hotel' in the area, and thank you for taking the time... More 

Hadley, Massachusetts
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Enjoyed the room, comfortable bed. Lots of space and a lot of amenities. Took advantage of the pool and hot tub on day 2. Nice & relaxing idea for after breakfast. The 12 noon check out is nice too unlike most places that want you out by 11.

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Jonathan H, General Manager at Residence Inn Hartford Rocky Hill, responded to this review

Thank you for reviewing our hotel on TripAdvisor, Michael S! I'm glad that you were able to take advantage of all our hotel has to offer! With recent renovations of all areas of the hotel - new mattresses, sofas, lobby and breakfast area, business center, exercise room, and outdoor fire pit - the Residence Inn Hartford- Rocky Hill is the... More 

Colorado Springs, Colorado
1 review
5 of 5 stars Reviewed 4 weeks ago

This was the best Residence Inn we have ever stayed at and we have stayed at several. We had a very reasonable rate and the service was outstanding. Most of my family stayed 4 nights but my daughter and I stayed for 6 nights. The breakfast was great as were a couple of dinners that were provided. All the staff... More 

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Jonathan H, General Manager at Residence Inn Hartford Rocky Hill, responded to this review

maryhodo, Thank you so much for completing a review of the Residence Inn Hartford-Rocky Hill on TripAdvisor! Our team was so happy to interact with you and your family during the brief visit! We are glad that you see us living up to our goal of being the 'cleanest and friendliest hotel' in the Greater Hartford area! We hope to... More 

Piscataway, New Jersey
2 reviews
4 of 5 stars Reviewed 4 weeks ago

My family stayed at the Residence Inn and we were very happy. The staff was friendly and knowledgeable about the area. The rooms were clean and the kitchenette was absolutely perfect for us to prepare a quick meal. Also, a BIG plus was that the room had a full size refrigerator. And they provide a service for guests who want... More 

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Jonathan H, General Manager at Residence Inn Hartford Rocky Hill, responded to this review

Tiffany N, Thank you for taking the time to review the Residence Inn Hartford-Rocky Hill on TripAdvisor! Our property offers guestrooms that are 50% larger than the typical hotel room! Our 'Fill My Fridge' service is available to all of our guests, and is a complimentary service (guests pay for grocery purchase through their room bill). We use a local... More 

Williamsburg, Virginia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 28, 2015

Great location. Plenty of restaurants within local area. Staff was very friendly and helpful. Took the time to provide restaurant recommendations. Rooms are very clean and a well stocked kitchen. The basketball court, pool and exercise room are a good way to unwind. They allow pets, so if you are traveling with a dog, there is a large area for... More 

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Jonathan H, General Manager at Residence Inn Hartford Rocky Hill, responded to this review

DorothyH78, Thank you for taking the time to share your great experience here at the Residence Inn Hartford-Rocky Hill! Our team always goes the extra mile for our guests! With our recent, January 2015, renovation to the hotel - we have all new mattresses, sofas, entire lobby area, outdoor courtyard area, and exercise equipment! We look forward to your next... More 

Pittsburgh, Pennsylvania
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed July 23, 2015

We spent 3 nights here recently in a 1 bedroom suite on the 1st floor, our son and Daughter-in-law and 2 grandkids were in a 1 bedroom suite on the 3rd floor, theirs being a handicapped accessible room (which they did not need). It turned out that when the sofa bed was open in their room, the bedroom door could... More 

Was this review helpful? Yes 1
Jonathan H, General Manager at Residence Inn Hartford Rocky Hill, responded to this review

Thank you for taking the time to complete a review of the Residence Inn Hartford Rocky Hill, bigjuicer! Our hotel is pleased to provide our guests with a fully renovated property: new mattresses, sofa / sofa beds, carpet, public areas, and outdoor fire pit. We are so pleased to provide guests with a great stay, and look forward to welcoming... More 

Wilmington, Delaware
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 22, 2015

Spent one night here on my way to drop off my son and a friend at summer camp. Prior to my arrival, I received an email from the Assistant General Manager asking if I needed anything for my stay. I requested bedding for the sofa bed, and he assured me it would be there and offered to have the sofa... More 

Was this review helpful? Yes
Jonathan H, General Manager at Residence Inn Hartford Rocky Hill, responded to this review

Christine S, Thank you so much for reviewing the Residence Inn Hartford Rocky Hill! Our veteran team of associates are dedicated to providing our guests with a memorable stay, and I am so glad that we reached that goal with you and your family! With our recently completed renovation, our property has the 'newest' accommodations in the Rocky Hill area! More 

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