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Residence Inn Hartford Rocky Hill

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680 Cromwell Ave, Rocky Hill, CT 06067
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Residence Inn Hartford Rocky Hill
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Residence Inn Hartford Rocky Hill
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131 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

My son was having surgery and we needed to stay over night. John the manager and his staff were so kind and accommodating. The room was so nice and clean. The experience of having to stay out of town at a difficult time for us was made so much easier by the wonderful manager and staff and I can't thank... More 

Was this review helpful? Yes
Jonathan H, General Manager at Residence Inn Hartford Rocky Hill, responded to this review

Kmdefranco, Thank you so much for taking the time to review our hotel on TripAdvisor! Our team is one of the best at welcoming our guests, and providing service so memorable that you will tell stories about it! We wish your son a speedy recovery, and look forward to greeting you again! More 

Clifton Park, New York
Level Contributor
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Excellent hotel. Clean, relatively quiet, great breakfast, friendly staff. About 15 minutes from East Hartford's Pratt & Whitney softball fields; all highway except for about three blocks. Can accommodate teams; has two bedroom suites (with two baths) and large living room area for larger families. Only minor complaint is no 2 bedroom suites with King bed. Will be back for... More 

Was this review helpful? Yes
Jonathan H, General Manager at Residence Inn Hartford Rocky Hill, responded to this review

Frank M, Thank you so much for completing a review of the Residence Inn Rocky Hill on TripAdvisor! Our associates are committed to being the cleanest and friendliest hotel in the area! We look forward to seeing you and your teammates back in July! More 

Woburn, Massachusetts
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 19, 2015

because my brother was coming up to ct. from florida for our mothers funeral we reserved 2 nights go we could visit over the week-end. because of American airline stranding him overnight in Chicago (and he ended up going back home from Chicago) we only spent one night there. clerk that checked us In was very accomadating and friendly when... More 

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Jonathan H, General Manager at Residence Inn Hartford Rocky Hill, responded to this review

joe r, Our deepest sympathies for your recent loss of a loved one. Thank you for taking time to review our hotel on TripAdvisor. Our associates are always here to assist during our guest's stay, and we take pride in having the flexibility to make last-minute changes! More 

Orlando, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 17, 2015

Hotel was clean and nice. Location was close to work. Sara, Eric and staff were super helfpul! I needed assistance with submitting bills and faxes. They were great about it. I was here for almost two weeks for business and enjoyed sitting on the couch for a change! It's the little things that add up.

Was this review helpful? Yes 1
Jonathan H, General Manager at Residence Inn Hartford Rocky Hill, responded to this review

To H, Thank you for taking the time to review our hotel on TripAdvisor! Our team of associates are here to make every guests stay enjoyable! With our recent renovations, the new bedding and seating in all the guestrooms are truly a welcome comfort while traveling for business. We are excited to see more activity around the new fire pit,... More 

Orlando, Florida
Level Contributor
67 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed May 12, 2015 via mobile

Ok so let me get the basics out of the way. The hotel is in a great location near the highway (though yes ask for a room away from the road because it can be noisy) and feels safe. The staff is friendly and the rooms are your standard Residence Inn. The breakfast though was amazing. It was still your... More 

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Jonathan H, General Manager at Residence Inn Hartford Rocky Hill, responded to this review

Greg, Thank you for taking time to review the Residence Inn Rocky Hill on TripAdvisor! Just off I-91, exit 23, the newly renovated Residence Inn Rocky Hill is the ‘cleanest and friendliest’ hotel in the Rocky Hill area! We completed our renovation in January 2015 – all new mattresses, sofas (with pull-out full-size beds), new courtyard fire pit, and completely... More 

2 reviews
4 of 5 stars Reviewed May 5, 2015

I stay here 2-3 nights per week for buisness. The staff are very accomodating and friendly. Rooms are clean and very comfortable. They have gone out of their way to help me out with any issues I have, the only downside is the far left side of building can be noisy as it is on a busy street leading to... More 

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Jonathan H, General Manager at Residence Inn Hartford Rocky Hill, responded to this review

diane g, Thank you so much for completing a review of our hotel on TripAdvisor! Our team is proud of our newly renovated hotel, and always strive to go above and beyond for our guests! We look forward to welcoming you back in the coming weeks, Diane, and ensuring your room preferences are met every time! More 

Enfield, Connecticut
1 review
5 of 5 stars Reviewed May 3, 2015

Very clean, check in was quick and easy. Staff was friendly and professional. Our room had everything we needed and it was immaculate. Breakfast was plentiful, hot and delicious. A GREAT place to stay.

Was this review helpful? Yes
Jonathan H, General Manager at Residence Inn Hartford Rocky Hill, responded to this review

Thank you for reviewing the Residence Inn Rocky Hill on Tripadvisor, 01JeffW1959! Our seasoned team of associates takes great pride in being the 'cleanest and friendliest hotel' in the Greater Hartford area! From our knowledgeable guest service representatives, to our dedicated guestroom attendants, we are all proud of the recent renovations to our hotel! More 

Old Saybrook, Connecticut
Level Contributor
1 review
4 of 5 stars Reviewed May 3, 2015

We actually spend a lot of time at this particular hotel. Since we spend the winters in Florida and spend the summers along the Connecticut coastline, we need a place to stay when visiting family in the greater Hartford area. Always friendly, clean and very convenient to everyone and everything. Very reasonably priced, decent breakfast (free) and loads of amenities.

Was this review helpful? Yes
Jonathan H, General Manager at Residence Inn Hartford Rocky Hill, responded to this review

Keith M, Thank you for taking the time to review our hotel on TripAdvisor! The Residence Inn Rocky Hill is a great location to be your 'home-away-from-home'! We are the hotel of choice for guests traveling to the area for extended stays, especially while visiting relatives in the area. With our recent (January 2015) property-wide renovations, we are proud of... More 

Niskayuna, New York
1 review
5 of 5 stars Reviewed April 27, 2015

This is hands-down the best place to stay in the Hartford area. Friendly staff, clean and roomy accommodations, and close to lots of great things to do including restaurants and parks. Easy to get onto and off of the major highways. Pool is great as is the gym. Price is just right as well. I will definitely stay again!

Was this review helpful? Yes
Jonathan H, General Manager at Residence Inn Hartford Rocky Hill, responded to this review

Tracy L, we appreciate you taking the time to complete a review of the Residence Inn Rocky Hill on TripAdvisor! Thank you so much for your kind comments about our staff! Our team of associates are some of the best group of individuals I have had the pleasure of working with and knowing! We all take pride in being the... More 

Long Island
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed April 27, 2015

I want to thank Jonathon and the entire staff for taking such good care of us. I travel a lot both on business and pleasure. This particular trip was for a softball tournament where we had to commute from one side of the state to the other. I wanted to use Marriott Points but the site would not allow me... More 

Was this review helpful? Yes
Jonathan H, General Manager at Residence Inn Hartford Rocky Hill, responded to this review

Thank you so much JMACKLongIsland! I am so thankful that we had the availability to accommodate you during the softball tournament! I know that the recent renovations to the hotel, with all new Queen mattresses, allow our guests to have a restful and relaxing stay while in the Rocky Hill area! Our team of dedicated associates always take the time... More 

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