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Residence Inn Hartford Rocky Hill

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680 Cromwell Ave, Rocky Hill, CT 06067
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Residence Inn Hartford Rocky Hill
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Residence Inn Hartford Rocky Hill
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129 reviews from our community

Traveler rating
    65
    37
    23
    2
    2
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50
21
8
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Woburn, Massachusetts
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

because my brother was coming up to ct. from florida for our mothers funeral we reserved 2 nights go we could visit over the week-end. because of American airline stranding him overnight in Chicago (and he ended up going back home from Chicago) we only spent one night there. clerk that checked us In was very accomadating and friendly when... More 

Was this review helpful? Yes
Orlando, Florida
1 review
5 of 5 stars Reviewed 5 days ago NEW

Hotel was clean and nice. Location was close to work. Sara, Eric and staff were super helfpul! I needed assistance with submitting bills and faxes. They were great about it. I was here for almost two weeks for business and enjoyed sitting on the couch for a change! It's the little things that add up.

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Jonathan H, General Manager at Residence Inn Hartford Rocky Hill, responded to this review

To H, Thank you for taking the time to review our hotel on TripAdvisor! Our team of associates are here to make every guests stay enjoyable! With our recent renovations, the new bedding and seating in all the guestrooms are truly a welcome comfort while traveling for business. We are excited to see more activity around the new fire pit,... More 

Orlando, Florida
Top Contributor
50 reviews 50 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Ok so let me get the basics out of the way. The hotel is in a great location near the highway (though yes ask for a room away from the road because it can be noisy) and feels safe. The staff is friendly and the rooms are your standard Residence Inn. The breakfast though was amazing. It was still your... More 

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Jonathan H, General Manager at Residence Inn Hartford Rocky Hill, responded to this review

Greg, Thank you for taking time to review the Residence Inn Rocky Hill on TripAdvisor! Just off I-91, exit 23, the newly renovated Residence Inn Rocky Hill is the ‘cleanest and friendliest’ hotel in the Rocky Hill area! We completed our renovation in January 2015 – all new mattresses, sofas (with pull-out full-size beds), new courtyard fire pit, and completely... More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago

I stay here 2-3 nights per week for buisness. The staff are very accomodating and friendly. Rooms are clean and very comfortable. They have gone out of their way to help me out with any issues I have, the only downside is the far left side of building can be noisy as it is on a busy street leading to... More 

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Jonathan H, General Manager at Residence Inn Hartford Rocky Hill, responded to this review

diane g, Thank you so much for completing a review of our hotel on TripAdvisor! Our team is proud of our newly renovated hotel, and always strive to go above and beyond for our guests! We look forward to welcoming you back in the coming weeks, Diane, and ensuring your room preferences are met every time! More 

Enfield, Connecticut
1 review
5 of 5 stars Reviewed 2 weeks ago

Very clean, check in was quick and easy. Staff was friendly and professional. Our room had everything we needed and it was immaculate. Breakfast was plentiful, hot and delicious. A GREAT place to stay.

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Jonathan H, General Manager at Residence Inn Hartford Rocky Hill, responded to this review

Thank you for reviewing the Residence Inn Rocky Hill on Tripadvisor, 01JeffW1959! Our seasoned team of associates takes great pride in being the 'cleanest and friendliest hotel' in the Greater Hartford area! From our knowledgeable guest service representatives, to our dedicated guestroom attendants, we are all proud of the recent renovations to our hotel! More 

Old Saybrook, Connecticut
1 review
4 of 5 stars Reviewed 2 weeks ago

We actually spend a lot of time at this particular hotel. Since we spend the winters in Florida and spend the summers along the Connecticut coastline, we need a place to stay when visiting family in the greater Hartford area. Always friendly, clean and very convenient to everyone and everything. Very reasonably priced, decent breakfast (free) and loads of amenities.

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Jonathan H, General Manager at Residence Inn Hartford Rocky Hill, responded to this review

Keith M, Thank you for taking the time to review our hotel on TripAdvisor! The Residence Inn Rocky Hill is a great location to be your 'home-away-from-home'! We are the hotel of choice for guests traveling to the area for extended stays, especially while visiting relatives in the area. With our recent (January 2015) property-wide renovations, we are proud of... More 

Niskayuna, New York
1 review
5 of 5 stars Reviewed 3 weeks ago

This is hands-down the best place to stay in the Hartford area. Friendly staff, clean and roomy accommodations, and close to lots of great things to do including restaurants and parks. Easy to get onto and off of the major highways. Pool is great as is the gym. Price is just right as well. I will definitely stay again!

Was this review helpful? Yes
Jonathan H, General Manager at Residence Inn Hartford Rocky Hill, responded to this review

Tracy L, we appreciate you taking the time to complete a review of the Residence Inn Rocky Hill on TripAdvisor! Thank you so much for your kind comments about our staff! Our team of associates are some of the best group of individuals I have had the pleasure of working with and knowing! We all take pride in being the... More 

Long Island
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I want to thank Jonathon and the entire staff for taking such good care of us. I travel a lot both on business and pleasure. This particular trip was for a softball tournament where we had to commute from one side of the state to the other. I wanted to use Marriott Points but the site would not allow me... More 

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Jonathan H, General Manager at Residence Inn Hartford Rocky Hill, responded to this review

Thank you so much JMACKLongIsland! I am so thankful that we had the availability to accommodate you during the softball tournament! I know that the recent renovations to the hotel, with all new Queen mattresses, allow our guests to have a restful and relaxing stay while in the Rocky Hill area! Our team of dedicated associates always take the time... More 

Las Vegas, Nevada
2 reviews
5 of 5 stars Reviewed 3 weeks ago

The Staff and Service are examplary. Breakfast was served with a smile. Front Desk evening and morning staff were extremely pleasant, and so the Managers on Duty. Will definitely stay again at this property on my next trip.

Was this review helpful? Yes
Jonathan H, General Manager at Residence Inn Hartford Rocky Hill, responded to this review

Visting1234, Thank you for taking the time to complete a review of the Residence Inn Rocky Hill on TripAdvisor! Our veteran team of associates and managers are committed to providing 'service so memorable' for our valued guests! With our recent property-wide renovation, and the 'cleanest and friendliest' hotel in the Rocky Hill area - we are the choice of many... More 

2 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

My family and I stayed at the Residence Inn for an extended stay while our apartment was repaired from water damage suffered this winter. The staff was more than accommodating and always ready to do extra. We had a 2 bed/2 bath suite, and it really was as close to being home as we could hope for under the circumstances.... More 

Was this review helpful? Yes
Jonathan H, General Manager at Residence Inn Hartford Rocky Hill, responded to this review

It was our pleasure to accommodate you, Brandon A, through the repairs to your apartment. The team at the Residence Inn Rocky Hill has helped many local guests through temporary housing while repairs on done on their residence. Our spacious suites, all recently renovated in January 2015, allow our guests to have the comforts of home at the Residence Inn... More 

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