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All 5 Rocky Hill hotels

Hampton Inn Rocky Hill

2.5 of 5 Hotel   |   20 Waterchase Drive, Rocky Hill, CT 06067 (Formerly Susse Chalet Inn)
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76%
Ranked #4 of 5 hotels in Rocky Hill
Certificate of Excellence 2014
A recent review
  • Reviews (151)
  • Photos (12)
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  • Amenities
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  • Room tips (9)
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151 people have reviewed this hotel

Traveler rating
    60
    52
    29
    8
    2
See reviews for
40
31
13
43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • German first
  • Any
English first
2 reviews
3 of 5 stars Reviewed yesterday NEW

The hotel was actually very good overall by Hampton Inn standards. However the mattresses were sub-par and uncomfortable. The staff was friendly and helpful and it is located within walking distance of a couple of very nice restaurants.

Review collected in partnership with Hampton

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Haworth, NJ, United States
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

While visiting this area for a family wedding, the staff made us feel very comfortable. The welcome greeting, morning hellos, complimentary breakfast, and spacious and comfortable rooms helped us enjoy being with family and focusing on our big event.

Review collected in partnership with Hampton

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1 review
4 of 5 stars Reviewed 1 week ago

We stayed at the Hampton Inn for a wedding. Clean room, helpful staff, way above average breakfast. Staff was helpful and professional, and treated us well on a very busy weekend for them. 15m drive to downtown; lots of businesses and food options nearby.

Review collected in partnership with Hampton

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mesa, United States
1 review
1 of 5 stars Reviewed 1 week ago

I almost always stay at Hampton Inn . Being a Hilton Honors member i thought i would get a decent price , this room we were told was the last one they had . I let the price of the room go until we went into the room and found hair and other such unknown things in the bathroom .... More

Review collected in partnership with Hampton

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Melroy D, Manager at Hampton Inn Rocky Hill, responded to this review

Shawn, Thank you for your feedback of your recent stay with us. I understand you were unhappy with the cleanliness of your room and I am very sorry for this experience. We take a lot of pride in our guests being satisfied and apologize that we were unable to meet that expectation. I am working with our housekeeping staff to... More

Lawrenceville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We chose this hotel because it was a half way point to our destination in Salem MA. The hotel was conveniently located right off the highway. We checked in quickly and found very close parking, which was nice. The room was clean and comfortable. The breakfast was well stocked and included fruit and yogurt, in addition to waffles and eggs.... More

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New Providence, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Great hotel. I'm a big fan of the Hilton Brand and this hotel did not disappoint. Very nice rooms. Clean, comfortable, and quiet at a reasonable price. Definitely will stay again, and recommend to anyone.

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Top Contributor
70 reviews 70 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were in Room 309. It was very quiet. The beds very comfortable. Only downside, no room safe. The morning breakfast is very good. I used the gym but not the pool, though it looked nice. The best part of the stay were the staff. From the housekeeping lady who helped me when my husband was ill, to everyone at... More

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Dallas, Texas
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed July 26, 2014

Hampton Inn's are usually up to their standards. This was no exception. The room was clean. The bed was comfortable. The staff was pleasant. The breakfast was the standard free offering. The best part was the fair price with free parking and convenient to downtown Hartford.

Was this review helpful? Yes 1
West Paris, United States
1 review
2 of 5 stars Reviewed July 26, 2014

The first room had a broken handle after an half hour relocated us to another room. The bathroom was very dim and the fan never came on. We found a bubble gum wrapper on the floor that did not belong to us. The pool area was out of towels. They had no Hot chocolate for the kids and the next... More

Review collected in partnership with Hampton

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Melroy D, Manager at Hampton Inn Rocky Hill, responded to this review

Jaime, Thank you for sharing this quick feedback on your recent stay with us via TripAdvisor. We appreciate your honest input and apologize you were disappointed in our offerings. We will keep your comments in mind as we constantly look for new ways to improve our guests' experience. We hope you will return to stay with us the next time... More

Washington DC, District of Columbia
Contributor
13 reviews 13 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 24, 2014

Avoid the rooms closest to the entry / exit on the first floor ... there was noise all night long as people slammed that door. Otherwise, the hotel was clean and generally comfortable. But the bed seemed old and soft (not in a good way).

Review collected in partnership with Hampton

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Additional Information about Hampton Inn Rocky Hill

Address: 20 Waterchase Drive, Rocky Hill, CT 06067 (Formerly Susse Chalet Inn)
Phone Number:
Location: United States > Connecticut > Rocky Hill
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Rocky Hill 2.5*
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Also Known As:
Hampton Inn Rocky Hill Hotel Rocky Hill
Rocky Hill Hampton Inn

12 photos of this hotel

Management photos: Courtesy of the property manager

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Business center/function rooms (1)
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Room/suite (3)
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Hotel & grounds (3)
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Located just 6 miles south of downtown Hartford, our Rocky Hill, CT hotel offers comfort and convenience for any type of traveler. Enjoy a free hot Hampton breakfast, free internet access, an onsite fitness center and an outdoor pool. ... more   less 
Number of rooms
99

Questions & Answers

Questions? Get answers from Hampton Inn Rocky Hill staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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