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All 5 Rocky Hill hotels

Hampton Inn Rocky Hill

2.5 of 5 Hotel   |   20 Waterchase Drive, Rocky Hill, CT 06067 (Formerly Susse Chalet Inn)
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Ranked #4 of 5 Hotels in Rocky Hill
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Rick C Roanoke, Virginia
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160 reviews from our community

Traveler rating
    63
    56
    29
    10
    2
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41
35
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47
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Roanoke, Virginia
Contributor
15 reviews 15 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This Hampton has almost everything going for it, friendly staff, clean rooms, great location, easy access, nice lobby, etc. The only concern I have is that I don't eat their complimentary breakfast. The hostess is great, but the food is all fat-free, skim, heavy grains, heavy sugar, processed eggs (?), processed food, etc. For those who believe it is all... More

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Boynton Beach
Contributor
13 reviews 13 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

I am a Hilton Honors member and travel often. I am at this Hampton Inn for an extended business stay. This is a very pleasant place. Upon my arrival I was greeted by a very friendly and accommodating person named Shay. She could not have been more helpful with information about the hotel and the local area. My room is... More

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Pawtucket, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel was great, we only stayed one night for a luke bryan concert. It was literally 10-15 minutes away from downtown hartford. It was quiet yet still gave you access to local amenities (i.e. walmart, fast food, red lobster). The room was well cleaned and the complimentary breakfast had a wide variety of choices compared to the usual toast... More

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1 review
2 of 5 stars Reviewed 2 weeks ago

The hotel was satisfactory, but my bed was so uncomfortable and it squeaked so loud and they never sent anyone up to fix it during my stay even though I asked. Also Sarah who worked at the front was so rude when I asked for an extra hour to check out so I could have the extra time to get... More

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Melroy D, General Manager at Hampton Inn Rocky Hill, responded to this review

I appreciate the review of your recent stay at our hotel. I'm so sorry to hear that you received a poor level of service and assure you that this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff and hope that the next time you are in the area you... More

Johnsonburg
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The Rocky Hill Hampton Inn is a wonderful hotel with a very convenient location just off the Interstate. Our room was very spacious, clean and comfortable. We stayed for just one night on our trip to Cape Cod, and the morning breakfast was a great way to start the day. We would definitely stay here again.

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Charlotte, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

for an older Hampton this is very well maintained and has an excellent staff. The lobby and breakfast area appear to have been recently renovated. my room was excellent and the staff was friendly and very helpful. Highly recommend this Hampton Inn!

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Orlando, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

This is an older hotel that shows its age. The friendly staff didn't make up for running out of hot water while showering, and annoying clicks from the combination microwave/refrigerator (!) kept me awake.

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Northern NH
1 review
2 of 5 stars Reviewed 3 weeks ago

As a business traveler I stay 120-140 nights a year in hotels, I am a Hilton Diamond and Marriott Platinum member. I ask at check in if there any upgrades if they have not already told me they upgraded me. When I asked the front desk clerk if she had any upgrades she said almost instantly "No". As I was... More

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Melroy D, General Manager at Hampton Inn Rocky Hill, responded to this review

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We value each of our guests, especialy our HHonors guests, and we appreciate your honest input on our service and appointment. We will use your comments as we continue to evolve our guests' experience moving forward and we hope you will return to... More

Riverhead, New York
Top Contributor
61 reviews 61 reviews
9 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this Hampton Inn for one night while visiting friends in the area. The check-in and check-out was quick and the desk clerk was very friendly. We had a King size room with a refrigerator and microwave. It was very comfortable. the bed was a little squeaky and the comforter was a little lumpy. The breakfast was included... More

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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The hotel was actually very good overall by Hampton Inn standards. However the mattresses were sub-par and uncomfortable. The staff was friendly and helpful and it is located within walking distance of a couple of very nice restaurants.

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Additional Information about Hampton Inn Rocky Hill

Address: 20 Waterchase Drive, Rocky Hill, CT 06067 (Formerly Susse Chalet Inn)
Phone Number:
Location: United States > Connecticut > Rocky Hill
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Rocky Hill 2.5*
Number of rooms: 99
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Also Known As:
Hampton Inn Rocky Hill Hotel Rocky Hill
Rocky Hill Hampton Inn

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