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Hampton Inn Rocky Hill

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20 Waterchase Drive, Rocky Hill, CT 06067 (Formerly Susse Chalet Inn)
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Hampton Inn Rocky Hill
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Hampton Inn Rocky Hill
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210 reviews from our community

Traveler rating
    89
    72
    34
    12
    3
See reviews for
58
42
14
69
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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    (210)
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    (61)
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    (32)
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Connecticut, United States
2 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

I needed to be in Hartford for one day of business. This hotel is close to the city but less expensive (although still a bit pricey for Hartford). It is not a fancy place but my room was clean, well furnished, and relatively quiet. Pros: clean room, comfy bed, Neutrogena toiletries, free wifi, parking and continental breakfast, Cons: Bathroom fixtures... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Cortlandt Manor, New York
Senior Contributor
40 reviews 40 reviews
5 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

While attending a family festivity, we stayed one night at the Hampton Inn in Rocky Hill. We found the hotel to be conveniently located just off I91 with several nice chain restaurants nearby (eg. South of the Border and Dakota). Upon our arrival, the hotel staff was friendly and courteous and the rooms were clean. The hotel breakfast area was... More 

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Rocky Hills, United States
1 review
5 of 5 stars Reviewed 1 week ago

Staff in general were extremely courteous and efficient. Hotel is in great physical condition with clean inviting rooms. Beds were comfortable and technology is really up to par. The location was great, close to major highways with plenty wonderful restaurants within walking distance. Amenities at the hotel were splendid.

Review collected in partnership with Hampton

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Bryan, TX
Senior Contributor
43 reviews 43 reviews
41 hotel reviews
191 helpful votes 191 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here on business for two nights in May 2015. It's a Hampton Inn, so you pretty much know what you're going to get. I had no complaints. The staff was friendly. The breakfast was good. The location was nice. If I'm in the area again, I'll probably stay here again.

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Charlotte NC
2 reviews
2 of 5 stars Reviewed 2 weeks ago

Due to plane trip, I arrived first thing in the morning rather than night before. I tried to check in and they acted like I just asked them to change the name of the hotel. The bill showed I was staying a night after I checked out. Nobody could help me. Manager was very nice but remainder of staff cannot... More 

Review collected in partnership with Hampton

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Melroy D, General Manager at Hampton Inn Rocky Hill, responded to this review

Dear Surfside, Thank you for your feedback. We sincerely apologize for the time it took to find your reservation, which was booked by your reservation agency, for the following week. The service provided is not typical of our usual "Hamptonality" and we are always looking for ways to improve our customer experience. We try hard to make sure all of... More 

Alexandria, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

I am never disappointed by Hampton Inns, and this one was typically well run and the experience very pleasant. I had a few hours in the morning after checkout but before my business meeting, and the staff kindly accommodated my request to set up my laptop in the breakfast room so I could work on some office-based projects. It was... More 

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1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel was very clean and comfortable. The breakfast was fresh and plentiful. It's convenient to Hartford without having to pay for parking; the price is fair. There are several restaurants nearby to satisfy one's interests.

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Westport, CT, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Clean and up to date location with professional staff that you might expect at a more expensive property. Near restaurants and other shopping. Breakfast was plentiful, well serviced and high quality. Room was quiet and well serviced. No complaints here.

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San Francisco, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed 5 weeks ago

This is a nice hotel not too far to Hartford CT. My son and I were visiting Trinity College so this was an overnight stay. The hotel is clean and pleasant and an ideal place to stay for short visits. The staff are nice and efficient although some are not overly friendly, like I have experienced in other Hampton Inns.... More 

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Connecticut
Top Contributor
86 reviews 86 reviews
28 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed April 24, 2015

Recently stayed here with family due to medical procedure in area . Room was clean and staff friendly. Breakfast was horrible! Couldn't stomach the eggs and sausage. Not sure what was in them but just horrible! They only have vending machines so bring cash if you plan on getting even a bottled water . They offer them free at the... More 

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