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All 5 Rocky Hill hotels

Hampton Inn Rocky Hill

2.5 of 5 Hotel   |   20 Waterchase Drive, Rocky Hill, CT 06067 (Formerly Susse Chalet Inn)
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Hampton Inn Rocky Hill
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Ranked #4 of 5 Hotels in Rocky Hill
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Richard123_13 Johnsonburg
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157 reviews from our community

Traveler rating
    62
    54
    29
    10
    2
See reviews for
40
35
13
45
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • German first
  • Any
English first
1 review
2 of 5 stars Reviewed 3 days ago NEW

The hotel was satisfactory, but my bed was so uncomfortable and it squeaked so loud and they never sent anyone up to fix it during my stay even though I asked. Also Sarah who worked at the front was so rude when I asked for an extra hour to check out so I could have the extra time to get... More

Review collected in partnership with Hampton

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Melroy D, General Manager at Hampton Inn Rocky Hill, responded to this review

I appreciate the review of your recent stay at our hotel. I'm so sorry to hear that you received a poor level of service and assure you that this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff and hope that the next time you are in the area you... More

Johnsonburg
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The Rocky Hill Hampton Inn is a wonderful hotel with a very convenient location just off the Interstate. Our room was very spacious, clean and comfortable. We stayed for just one night on our trip to Cape Cod, and the morning breakfast was a great way to start the day. We would definitely stay here again.

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Charlotte, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

for an older Hampton this is very well maintained and has an excellent staff. The lobby and breakfast area appear to have been recently renovated. my room was excellent and the staff was friendly and very helpful. Highly recommend this Hampton Inn!

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Orlando, United States
1 review
4 of 5 stars Reviewed 1 week ago

This is an older hotel that shows its age. The friendly staff didn't make up for running out of hot water while showering, and annoying clicks from the combination microwave/refrigerator (!) kept me awake.

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Northern NH
1 review
2 of 5 stars Reviewed 2 weeks ago

As a business traveler I stay 120-140 nights a year in hotels, I am a Hilton Diamond and Marriott Platinum member. I ask at check in if there any upgrades if they have not already told me they upgraded me. When I asked the front desk clerk if she had any upgrades she said almost instantly "No". As I was... More

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Melroy D, General Manager at Hampton Inn Rocky Hill, responded to this review

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We value each of our guests, especialy our HHonors guests, and we appreciate your honest input on our service and appointment. We will use your comments as we continue to evolve our guests' experience moving forward and we hope you will return to... More

Riverhead, New York
Top Contributor
61 reviews 61 reviews
9 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this Hampton Inn for one night while visiting friends in the area. The check-in and check-out was quick and the desk clerk was very friendly. We had a King size room with a refrigerator and microwave. It was very comfortable. the bed was a little squeaky and the comforter was a little lumpy. The breakfast was included... More

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The hotel was actually very good overall by Hampton Inn standards. However the mattresses were sub-par and uncomfortable. The staff was friendly and helpful and it is located within walking distance of a couple of very nice restaurants.

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Was this review helpful? Yes 1
Haworth, NJ, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

While visiting this area for a family wedding, the staff made us feel very comfortable. The welcome greeting, morning hellos, complimentary breakfast, and spacious and comfortable rooms helped us enjoy being with family and focusing on our big event.

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1 review
4 of 5 stars Reviewed 4 weeks ago

We stayed at the Hampton Inn for a wedding. Clean room, helpful staff, way above average breakfast. Staff was helpful and professional, and treated us well on a very busy weekend for them. 15m drive to downtown; lots of businesses and food options nearby.

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mesa, United States
1 review
1 of 5 stars Reviewed 4 weeks ago

I almost always stay at Hampton Inn . Being a Hilton Honors member i thought i would get a decent price , this room we were told was the last one they had . I let the price of the room go until we went into the room and found hair and other such unknown things in the bathroom .... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Melroy D, Manager at Hampton Inn Rocky Hill, responded to this review

Shawn, Thank you for your feedback of your recent stay with us. I understand you were unhappy with the cleanliness of your room and I am very sorry for this experience. We take a lot of pride in our guests being satisfied and apologize that we were unable to meet that expectation. I am working with our housekeeping staff to... More

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Additional Information about Hampton Inn Rocky Hill

Address: 20 Waterchase Drive, Rocky Hill, CT 06067 (Formerly Susse Chalet Inn)
Phone Number:
Location: United States > Connecticut > Rocky Hill
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Rocky Hill 2.5*
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Also Known As:
Hampton Inn Rocky Hill Hotel Rocky Hill
Rocky Hill Hampton Inn

12 photos of this hotel

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