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Fairfield Inn & Suites

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400 New Britain Ave, Jct of Crooked St & Rte 372, Plainville, CT 06062
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151 Reviews from our TripAdvisor Community

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Traveler rating
    70
    55
    18
    6
    2
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25
8
48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Killingworth, Connecticut
Level Contributor
102 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Easy access right of 84 - has a restaurant attached which is good for trip if you get in time to eat there. Room was clean and staff was friendly - came in for a late night stay and early departure so didn't try their breakfast. The only complaint is the speed of the wifi - needed to get some... More 

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Stamford, Connecticut
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The hotel was clean, quiet and comfortable. The A/C worked well and was not overly loud. Room had microwave, refrigerator, coffee maker, iron and safe. TV had some HD channels. Bed and pillow choices were great. Nice basic hot and cold breakfast buffet included, and had my favorite Bigelow Lemon Lift hot tea. Free Wi-Fi and plug in internet. Small... More 

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Long Island, NY
Level Contributor
65 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
1 of 5 stars Reviewed 2 weeks ago

One would expect a Marriott Hotel to have better service and security than here. Unauthorized non guests using pool and yard. Food all over pool. Skeevy! Not too professional either. I would not go back!

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Nick B, General Manager at Fairfield Inn & Suites, responded to this review

Dear Guest, Thanks for your feedback and time, We apologize for any inconvenience you had during your stay due to over crowded pool, unfortunately we can not go around ask any guest's legitimacy unless we know for sure they are not guest. I assure you this was one isolated issue, we always take great pride in providing best for our... More 

Wichita, Kansas
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Fairfield Inn in Plainville in June of 2015. The hotel is large but is well maintained and very clean. The pool area is nice and also contains a hot tub which was very relaxing. The room (a double queen) was spacious and the linens were clean and crisp as they should be. The bed was soft... More 

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Smithtown, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I can not believe this was. Marriott property! I would have not stayed if it wasn't for FREE points that my parents so kindly let us use while away with them. Pool is like a giant bath tub. Had a scummy film. Families were utilizing pool and all of the 6 chairs that were there. The best was that they... More 

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Nick B, General Manager at Fairfield Inn & Suites, responded to this review

Dear Guest, Thanks for your time for providing us your valuable feedback, we appologize for the inconvenience you had due to crowded pool and door being left open by someone. We can assure you that it was an isolated incident. Your feedback is addressed to our team to make sure our guest's safety. Once again thank you and hope to... More 

La Prairie, Canada
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 3, 2015

This was our first stay at the Fairfield Inn & Suites in Plainville, Ct. We were visiting family nearby. The location was excellent, near the highway, a shopping center, and a wonderful Italian bakery (Mozzicato) The reception was warm and welcoming and the housekeeping staff always left the room spotless. We liked having a micro wave and refrigerator in the... More 

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Plymouth, Massachusetts
Level Contributor
57 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 29, 2015

Stayed here while on business in the area recently. Pretty typical Fairfield Inn, not in the latest generation but just the previous one. Got upgraded to a 1 bedroom suite which was nice. Very spacious! Bed was comfortable, couch was doable. Only downside is that the entrance and hallway are very bright florescent bulbs that give it a 1 star... More 

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heatherfirth21
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 26, 2015 via mobile

Hotel was extremely safe you couldn't get in or out of the building without your key card after 11 PM or before 7 AM! The best part of it was definitely the continental breakfast but there was no hot food really served. Very clean and comfortable beds!

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Boston, Massachusetts
Level Contributor
158 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed May 23, 2015

We selected this hotel based on location for a weekend baseball tournament in central Connecticut. The check-in was fast. We used the check-in online and the room was ready before we arrived. We received a text confirming it being ready through the Marriott website. We were given a top floor room away from highway (front of the building). The hotel... More 

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Markham, Canada
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 19, 2015

A good location, friendly staff but unfortunately doesn't have a waffle iron like other Fairfields. Looked forward to a treat of waffles. Pool is not worthwhile. Thought it was a hot tub! Rooms vary in size. First room too small for 2 people staying long term. Staff happily moved us to a larger room for the same rate.

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