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Fairfield Inn & Suites

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400 New Britain Ave, Jct of Crooked St & Rte 372, Plainville, CT 06062
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1 room 1 guest
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Fairfield Inn & Suites
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158 Reviews from our TripAdvisor Community

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Traveler rating
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    59
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8
48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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  • English first
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Holliston, Massachusetts
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Very clean and comfy room. Marilyn at the front desk was kind and knowledgeable. I didn't have breakfast, except for coffee, but it looked decent if you're not a picky eater. Looked like a Continental plus bacon and scrambled eggs. My only critique is the in-room coffee. One packet each of regular and decaf, and the writing is so small... More 

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Dunedin, Florida
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Nice hotel-clean and comfortable. Staff was very polite/ friendly. Happened to find this hotel ,wanting to stay in Farmington - due to hotels in Farmington were sold out, and there rates were much higher.This Hotel is minutes from Farmington and west Hartford, and with a nice rate,It worked out just fine.They had free breakfast (fruit/cereal/bacon eggs & sausage/bagels) and no... More 

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Bluffton, South Carolina
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed here for 6 nights because of the central location to visit our 4 children. I read the reviews and decided this would be an excellent place to stay. When we were greeted by Madeline at the front desk, I knew this would be an excellent decision. We received the room we requested, and it was... More 

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New York
Level Contributor
195 reviews
132 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Due to a quick and unexpected change in travel plans, we booked this hotel at the last minute. Looking quickly at the website, it appeared as a small little Fairfield tucked into the middle of no where. We were surprised (and delighted) that is was a fairly large and lovely hotel in a very convenient location. The rooms were exceptionally... More 

Was this review helpful? Yes 1
Concord, New Hampshire
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I recently stayed at this Fairfield Inn & Suites after attending a family celebration. The hotel was very clean, the staff was very friendly and my room was very comfortable, which is just what I needed!! The complimentary breakfast the next morning was very welcoming and had plenty of selections. I highly recommend this hotel. It is very conveniently located... More 

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Hartford, Connecticut
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice hotel. Easy access from 84. Very close to a shopping center with Kohls (clothing), Old Navy, Justice, 2 shoe stores, and a grocery store. Plenty of fast food nearby. The hotel is used by traveling basketball teams going to tournaments, but the children always seem to be well behaved and monitored by parents while we are there. There is... More 

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Columbus, Ohio
Level Contributor
59 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I had originally posted a review for this property under “stayed again” to account for the two days (two separate stays) at this property this week. It is below: ______________________________________________ We stayed here again twice this week. Arrived very late on the first night. Check in was prompt and friendly. The room met expectations. Breakfast the next morning was fine.... More 

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Nick B, General Manager at Fairfield Inn & Suites, responded to this review

Dear Guest, Thanks you so much for your time and feedback about your recent stay. My apology for the incident and inconvenience you had during your stay. We have strongly address your issue to our team members and express your disappontment due to lack of service. Our goal is to provide best experience to our guest. Hope to serve get... More 

Killingworth, Connecticut
Level Contributor
108 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed July 25, 2015

Easy access right of 84 - has a restaurant attached which is good for trip if you get in time to eat there. Room was clean and staff was friendly - came in for a late night stay and early departure so didn't try their breakfast. The only complaint is the speed of the wifi - needed to get some... More 

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Stamford, Connecticut
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 21, 2015

The hotel was clean, quiet and comfortable. The A/C worked well and was not overly loud. Room had microwave, refrigerator, coffee maker, iron and safe. TV had some HD channels. Bed and pillow choices were great. Nice basic hot and cold breakfast buffet included, and had my favorite Bigelow Lemon Lift hot tea. Free Wi-Fi and plug in internet. Small... More 

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Long Island, NY
Level Contributor
66 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
1 of 5 stars Reviewed July 10, 2015

One would expect a Marriott Hotel to have better service and security than here. Unauthorized non guests using pool and yard. Food all over pool. Skeevy! Not too professional either. I would not go back!

Was this review helpful? Yes
Nick B, General Manager at Fairfield Inn & Suites, responded to this review

Dear Guest, Thanks for your feedback and time, We apologize for any inconvenience you had during your stay due to over crowded pool, unfortunately we can not go around ask any guest's legitimacy unless we know for sure they are not guest. I assure you this was one isolated issue, we always take great pride in providing best for our... More 

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