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All 2 Plainville hotels

Fairfield Inn & Suites

2.5 of 5 Hotel   |   400 New Britain Ave, Jct of Crooked St & Rte 372, Plainville, CT 06062
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Ranked #1 of 2 hotels in Plainville
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 1 week ago
MacMan1972 Montpelier, Idaho
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99 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Montpelier, Idaho
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Staff are extremely amenable, rooms are nice, but the fact that the fitness center had no exercise bikes makes this a difficult choice for my next stay in Plainville. Even an entry level hotel should have at least one....really.....front desk thought I was unreasonable in expecting that.

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Deepak N, General Manager at Fairfield Inn & Suites, responded to this review

Thank you so muchfor taking the time to write a few words regarding your stay. I am glad to hear that you enjoyed our exceptional service from our staff. I apologize that you were not fully satisfied with the non-availability of an exercise bike in the fitness room. As you may have seen we have two state of the art... More

Duluth, Georgia
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 15, 2014

Stayed here for two nights while visiting my sister. I had room 402, end of hall. I thought this would be a quiet room as it was not a holiday, and there should not have been a whole lot of people staying there. I'm not sure how this chain distributes their clients throughout the house, but it seemed like there... More

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Swampscott, Massachusetts
1 review
5 of 5 stars Reviewed February 5, 2014

I stay at this hotel almost every week for at least one night on business. Nightly rates are more than competitive. The facilities are relatively new and are kept clean, but what makes the stay so enjoyable is the service provided by the front desk staff (Madeline, Betsy, and Jennifer). They are always extremely helpful, courteous, and friendly and that... More

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Syracuse, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 4, 2014 via mobile

The service that Besty, Jennifer, and Madeline provide it's beyond outstanding. I specifically go out of my way while I am in Connecticut to stay at the Planville location. The phenomenal customer service I receive is like no other. I am pleased to say that this is bar far the best service I receive in the country.

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1 review
5 of 5 stars Reviewed February 3, 2014

Let me tell you the service here couldn't have been better. The front desk associate was very welcoming and went out of her way to service our needs. We were there overnight with 4 adults and 6 children for a dance competition. The hotel was spotless, attractive and the rooms were awesome. The pool and hot-tub were perfect for the... More

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Toronto, Canada
1 review
5 of 5 stars Reviewed February 3, 2014

I travel a lot for my job but when I'm in CT, I always stay at the Fairfield Inn. The staff at the hotel is friendly and they make you feel welcome each time you arrive. I stay here on average once a month and this week Jennifer and Betsy were at the front desk . The previous stay it... More

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Canaan, Connecticut
1 review
5 of 5 stars Reviewed February 3, 2014

I stayed at this hotel on two separate nights while my husband was undergoing serious surgery at a nearby hospital. The staff at this Fairfield Inn was stellar--welcoming, helpful, compassionate (special kudos to Madeline, Betsy, and Jennifer on the front desk and Nancy in the breakfast room)--the inn was attractively decorated and everything was scrupulously clean. My room was comfortable... More

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west hartford, CT
20 reviews 20 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 20, 2014

We spent a weekend night in January, 2014 as a getaway for the kids. This hotel is four years old, so everything seems pretty new. Quiet location despite being close to the highway. Has a rather small pool and a hot tub, a small workout room with two treadmills, an elliptical, and freeweights, serves an okay continental breakfast with yogurt,... More

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Bangor, Maine
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed December 30, 2013

My family spent the night here on a long drive up the East Coast. This has got to be the cleanest hotel I have every stayed in. In addition, the lady at the front desk (Madeline, I think) was incredibly welcoming and helpful, which was a godsend after 12 hours of driving in the pouring rain. This hotel had a... More

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South Deerfield, Massachusetts
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 8, 2013

Came here with my family of 4 becuase we did not want to drive home from a family party. The staff member that checked us in (forgot her name but she was an older woman with short hair), was the nicest front desk agent I have ever met. She checked us in quickly and gave us all the info we... More

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Additional Information about Fairfield Inn & Suites

Also Known As:
Fairfield Inn And Suites
Fairfield Hotel
Fairfield Hotel Plainville
Address: 400 New Britain Ave, Jct of Crooked St & Rte 372, Plainville, CT 06062
Phone Number:
Location: United States > Connecticut > Plainville
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Plainville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites 2.5*
Official Description (provided by the hotel):
Brand new Fairfield Inn & Suites opened November 27, 2009. The hotel offer complimentary breakfast, free wifi, indoor pool, and business center. Come and enjoy our outstanding customer service. ... more   less 
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