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Fairfield Inn & Suites

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400 New Britain Ave, Jct of Crooked St & Rte 372, Plainville, CT 06062
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1 room 1 adult
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170 Reviews from our TripAdvisor Community

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Cheshire, Connecticut
Level Contributor
114 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed December 28, 2015

I stayed here with my wife in mid-December 2015 as part of our holiday shopping weekend. Although we live within 30 miles of the hotel, it made sense to stay overnight for a number of reasons. The area is convenient to the highway, and there are a number of restaurants and stores in the area, and the grounds appeared to... More 

Helpful?
Thank huskyhoops
Salisbury, Maryland
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed December 26, 2015

We stepped over a drunk man sleeping in the lobby hall and past his voluminous vomit to get to our room. Should I even go on? Rooms were nice, very large, but not especially clean. Pool was teeny and cold. $300+ for two nights for this? Um, no. Massive bar party in the lobby all hours. Yuck.

Helpful?
Thank apdMaryland
Nick B, General Manager at Fairfield Inn & Suites, responded to this review

Dear Guest, Thanks for your time and feedback, we apologize for the incident during your stay, Unfortunately we did not have control over our other guest who may had situation due to extra consumption of food or an alcohol. I hope you understand our position in this situation and give us an opportunity to serve you in future. More 

Level Contributor
5 reviews
5 of 5 stars Reviewed December 20, 2015 via mobile

Came for a funeral and we found out they have us a discount for funeral. The person they had back doing the continental breakfast did a great job. She was very friendly and taught my little niece how to make some things out of paper. I would recommend this hotel to all my friends. I would definitely come back to.... More 

Helpful?
Thank Duane C
Hampton Bays, New York
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 12, 2015

couple of things not working coffee machine in room not working as well as the channel clicker in room overall clean and pleasant nice having a restaurant sports bar on premises that by the way was jumping on Friday night

Helpful?
Thank Joanne F
Michigan, USA
Level Contributor
49 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed November 12, 2015

We stayed here for a week to visit family and it suited us well. The indoor pool was a big bonus for our granddaughter. Free breakfast always clean and fresh. Hallway had a musty smell but our room did not. Not sure if there was a mold issue somewhere on the floor. One suggestion: other Fairfield Inns offer yogurt and... More 

Helpful?
Thank Anne_Pereira
Cherry Hill, New Jersey
Level Contributor
112 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed November 6, 2015

Well maintained hotel with friendly staff. There is a surprisingly good bar/Resturant attached to the hotel. There are other Resturants, a Dunkin Donuts and a Starbucks close by. There are also retail stores close to this hotel. It is located close to several main CT roadways.

Helpful?
Thank SDL248
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 24, 2015

this hotel is berry clean and they have a inside pool ,the breakfast was great every morning ,the service is on point ,hard workers and very kind they take care of their guest very well , the rooms are big and they have alot of space ..............

Helpful?
Thank augustin emilio A
Forestdale, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 18, 2015

My family and I had to attend a funeral in the Plainville area. I read the reviews and decided to book this hotel. I booked a King Suite which should have been a room with King size bed with another room with TV and pull out sofa for our daughter. I also requested extra sheets and a roll away bed.i... More 

Helpful?
1 Thank Liz T
Nick B, General Manager at Fairfield Inn & Suites, responded to this review

Dear Guest, Thank you very much for your time and feedback, we are extremely sorry for unable to accommodate you with your requested room type, please accept our sincere apologies, It was an unexpected maintenance related issue and we had to put that room off market. We are extremely sorry for that. your feedback related to guest services would be... More 

Columbia, South Carolina
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed October 15, 2015

A nicely furnished and well-maintained hotel for the price. The room was very comfortable and well-equipped. It's tucked in between a shopping center and the highway but actually hidden from view of the main road. The free breakfast was better than usual (hot eggs, sausage and bacon and fresh fruit). Here's what made it less than perfect... we arrived at... More 

Helpful?
Thank FrankTrips2013
2 reviews
5 of 5 stars Reviewed October 2, 2015 via mobile

This is a very clean well run hotel that provides a good hot breakfast. In addition the hotel is connected to Waxy O'Connors Irish Pub, which makes for a convenient and fun environment to wind down in. The staff is very hospitable and it has all the necessary amenities.

Helpful?
Thank Carl B
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