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Quality Inn Plainfield

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55 Lathrop Rd, Plainfield, CT 06374 (Formerly Plainfield Yankee)
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Quality Inn Plainfield
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8 Reviews from our TripAdvisor Community

Traveler rating
    4
    1
    1
    0
    2
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1
4
2
1
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Atlanta, Georgia
Top Contributor
77 reviews 77 reviews
73 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This is an older hotel and it shows, as the rooms and hallways have a slightly musty odor. The entrance door was not automatic creating a problem for seniors with luggage and for the handicapped. There was no microwave and no refrigerator in our room. Breakfast was typical for this level of Choice Hotels. Staff was professional and helpful.

Was this review helpful? Yes
dee p, Manager at Quality Inn Plainfield, responded to this review

Dear Normanjp, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Also I would like you know that we actually under going a major renovation process, Your satisfaction is important to us and we... More 

Syracuse, New York
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel for one night in Feb. 2015. When I registered and asked for the Wi-Fi password, I was told that I did not need one and that the Wi-Fi did not work very well any way. Correct - it did not work at all. Next....we had no shampoo, the Kleenex box was in place , but... More 

Was this review helpful? Yes
dee p, General Manager at Quality Inn Plainfield, responded to this review

Dear pmarcons, Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding hot water and Wi-Fi availability on your recent visit. I have shared your feedback with our staff to ensure we handle these types of situations differently in the future. I also would like you to know that as of February 25th 2015... More 

Travelers are raving about these Plainfield hotels

Rochester, New Hampshire
1 review
5 of 5 stars Reviewed 3 weeks ago

I like going to the Quality Inn because they have good service and the people who work there are very nice they treat there customer good and also the beds are very comfortable and I like there breakfast in the morning I will always go there when I have the money they are better then any place I have been... More 

Was this review helpful? Yes
dee p, General Manager at Quality Inn Plainfield, responded to this review

Dear Melissa Conner, We are so happy you enjoyed your stay with us. It is great to hear that you received such excellent service and that you enjoyed our breakfast. We are truly glad to have you as a guest. Thank you for staying at Quality Inn Plainfield. Management and Staff More 

Brockton, Massachusetts
1 review
5 of 5 stars Reviewed 3 weeks ago

My family and I had a great stay in at quality inn! It had a great location, the beds were confortable the bathroom were nice and clean. The staff was kind and courteous . We would definelly stay there again.

Was this review helpful? Yes
dee p, Manager at Quality Inn Plainfield, responded to this review

Dear Thais, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking... More 

Boston, Massachusetts, United States
1 review
5 of 5 stars Reviewed April 22, 2015 via mobile

Wow!the rooms were amazingly spacious and I found the room as well as the lobby and breakfast area to be clean and tidy. The breakfast was good,lots of choices. But most of all the service was great. From check in o check out everyone was so nice. Especially Dave and Courtney. They were so accommodating.

Was this review helpful? Yes
dee p, Front Office Manager at Quality Inn Plainfield, responded to this review

Thank you We truly appreciate the time you took out of your day to give us such a great review. We truly appreciate it. We are glad to know that you enjoyed your room, breakfast and the staff so much. We take pleasure in knowing that we were able to provide you with "Wow-able" service. Please take pleasure in knowing... More 

Danielson, Connecticut
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 21, 2015

I stayed here for several nights while the floors were being refinished at my house. First the staff is very friendly and accommodating ⭐️⭐️⭐️⭐️⭐️. The room was CLEAN and of good size. The furniture is older with many nicks etc. but that certainly is expected at this price range. However, the mattress appeared to be newer and was very comfortable.... More 

Was this review helpful? Yes
dee p, Front Office Manager at Quality Inn Plainfield, responded to this review

Dear OneTravelJunky, Thank you for choosing to stay with us at Quality Inn Plainfield. We are delighted to know that you found our hotel to be both clean and economical. We are so happy to hear the great service our staff was able to provide you while renovating your home. However we are sorry for your experience with the internet.... More 

Mount Laurel, New Jersey
1 review
5 of 5 stars Reviewed April 19, 2015

I am currently staying here for business and I must say that the owners/managers/employees (I have been told the hotel changed hands about a month or so ago) have been nothing but helpful and friendly. They quickly address any/all concerns. The only "big" issue I had was with the internet connection which turned out to be the internet provider. Mr.... More 

Was this review helpful? Yes
dee p, Front Office Manager at Quality Inn Plainfield, responded to this review

Dear MaryFM516, Thank you for such a kind review. We are delighted to hear your stay was so Wonderful!, and that you found our staff so Friendly! and Helpful!. Moreover, we are pleased to know that Dave was there to help you resolve the internet issue. It has been our pleasure to have you stay with us at Quality Inn... More 

Reviewer
4 reviews 4 reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed April 11, 2015

I had to spend a night at this hotel since something went wrong with my reservation at another hotel. The check in was not impressive and I had to ring a bell to receive service. When I got to the room I was anything but impressed. I had much better rooms in backwaters in mainland China before. The room is... More 

Was this review helpful? Yes
dee p, Front Office Manager at Quality Inn Plainfield, responded to this review

Dear Lauair, We are so sorry to hear that you did not enjoy your stay with us. As we have just purchased the property last month we are aware that the building needs rehab. And, I am happy to say that we are indeed renovating the property. We invite you to stay with us once again once the renovation project... More 

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