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All 2 Plainfield hotels

Holiday Inn Express Plainfield

2.5 of 5 Hotel   |   18 Pratt Road, Plainfield, CT 06374
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Holiday Inn Express Plainfield
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Ranked #1 of 2 hotels in Plainfield
A recent review
5 of 5 stars reviewed 2 weeks ago
Jeffrey S Clermont, Florida
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  • Reviews (82)
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82 people have reviewed this hotel

Traveler rating
    30
    27
    13
    9
    3
See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Clermont, Florida
Top Contributor
241 reviews 241 reviews
62 hotel reviews
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Overall, I was totally pleased. The Wi-Fi was remarkably slow. The hotel was almost empty and my connection speed was less than 1mbps. To my surprise, I didn't have any internet issues with the slow speed, but they need to do better. The breakfast was nice, lots of choices. Very friendly staff.

Was this review helpful? Yes
Mac T, General Manager at Holiday Inn Express Plainfield, responded to this review

Thank you for your comments. We are currently upgrading our WIFI. We look forward to seeing you soon. More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This is a very nice hotel. It is clean and comfortable and about 20 minutes away from Mohegan Sun casino. The best part about this hotel is that everyone who works at this hotel is super friendly and helpful. They also have a nice breakfast for guests in the morning. My friend and I stayed here the last time we... More

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Mac T, Manager at Holiday Inn Express Plainfield, responded to this review

Thank you so much for your kind words. We look forward to seeing you soon! More

Boston, Massachusetts
Senior Contributor
46 reviews 46 reviews
22 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed July 13, 2014 via mobile

Our two night stay was uneventful. We were greeted promptly. The room was clean. But our king bed turned out to be a queen. Wifi service was slow and the password had to be refreshed several times a day. Breakfast service was good but food quality was below average for this type of inn. Sound deadening between rooms could be... More

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Mac T, General Manager at Holiday Inn Express Plainfield, responded to this review

We apologize and hope you will give another try. We will be undergoing a major renovation that we assure you will like. More

La Plata, Maryland
Top Contributor
70 reviews 70 reviews
19 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed June 5, 2014

As usual we had a good stay and enjoyed the hot breakfast that is complimentary. The location is very convenient to the 395 turnpike. The staff is especially friendly and very competent. I would like at least one smaller pillow.

Was this review helpful? Yes
Winnipeg, Manitoba
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 28, 2014

Its clean, has a decent breakfast and pretty quiet. Staff are great and very accommodating. I did not see the pool. I stay there for six nights and have zero complaints. Oh maybe one, the tv system is kind of strange. But I am just not used to that system. Stay here over the place on the other side of... More

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Mac T, Manager at Holiday Inn Express Plainfield, responded to this review

Thank you for you very kind feedback. We strive to make our guests feel right at home on our property. You are right about the TV, We are in the process of changing our channels to HD and also adding HBO and other premium channels. Its a work in progress and should be in effect very soon. Once again thank... More

Columbia, South Carolina
Senior Contributor
32 reviews 32 reviews
27 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed March 26, 2014

Wonderful Stay From checking- in to checking-out, it was an awesome experience. Customer service was highly professional; I have only seen such professionalism at 5 star hotels. I was very impress; the room was very clean; it came with a microwave and a refrigerator. Also they had an incredibly indoor pool and good breakfast. The location is great, easy access... More

Was this review helpful? Yes 1
Mac T, General Manager at Holiday Inn Express Plainfield, responded to this review

Thank you for you very kind feedback. We strive to make our guests feel right at home on our property. We look forward to seeing you again very soon. Thank you More

Boston, MA
Top Contributor
57 reviews 57 reviews
21 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed February 3, 2014

Not a big fan of the smoke filled Foxwoods hotels, so I found this very convenient right off the highway and about 20 minutes from Foxwoods. Just stayed one night, but the place was pretty clean and quiet and the staff was very friendly. The breakfast was OK and the gym is extremely small and I did not use the... More

Was this review helpful? Yes
Mac T, Manager at Holiday Inn Express Plainfield, responded to this review

Thank you for your kind review of our property. We pride ourselves on our caring staff and cleanliness of our hotel. We look forward to seeing you again soon. More

Dracut, Massachusetts
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed October 21, 2013

This is a short review we stayed one night and barely spent any time in the room except to sleep. Hotel is just off the highway, but we were not bothered by road noise. Heat/AC was good. The fan can stay on for white noise. Room was clean but furniture was worn/stained. Bath area was clean as well, good water... More

Was this review helpful? Yes
Mac T, General Manager at Holiday Inn Express Plainfield, responded to this review

Thank you for your feedback. Our staff is always happy to assist you to make your stay better. Please give us another try in the future as we will be undergoing a renovation that we are sure you'll love. It will be completed mid 2014. Best regards, Mac More

Northumberland, Pennsylvania
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 16, 2013

stay 10-11-13 to 10-14-13 # 1 this hotel reservations are non-refundable whole or even partial regardless of notice time before 1 week or 1moth no money back. or I was told by both the actual front desk. I then also had american express check with them. This is very odd. The time we were booking was packed for the whole... More

Was this review helpful? Yes 1
Mac T, Front Office Manager at Holiday Inn Express Plainfield, responded to this review

Thank you so much for your review, it helps us improve our property and service. We will be doing an upgrade on our property and would like to invite you back to see our new and improved updates. It is scheduled to be completed mid 2014. We look forward to seeing you in the future. Many thanks, Carla More

Boston, Massachusetts
Top Contributor
59 reviews 59 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 14, 2013

This is a decent place to stay. The HI Express hotels were recently renovated for the most part, but I don't think this place was included. It doesn't have a overwhelmingly old feel, but it also doesn't feel new. The front desk staff is very friendly, helpful, and recognizes IHG rewards members. The rooms are comfortable, but could probably benefit... More

Was this review helpful? Yes
Mac T, General Manager at Holiday Inn Express Plainfield, responded to this review

Thank You Mr.Evan. Your input helps us in improving ourselves. We are in the process of renovating our hotel and the project will start in December and should be completed by the mid 2014. We invite you to come see the changes that would be making. We look forward to seeing you again. Thank you Regards Mac More

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Additional Information about Holiday Inn Express Plainfield

Address: 18 Pratt Road, Plainfield, CT 06374
Phone Number:
Location: United States > Connecticut > Mystic Country > Plainfield
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Plainfield 2.5*
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Also Known As:
Holiday Inn Express Plainfield Hotel Plainfield
Holiday Inn Plainfield
Plainfield Holiday Inn Express

36 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Plainfield, is conveniently located near Foxwoods Resort & Mohegan Sun Casinos and Historic Mystic, CT, in the heart of the Northeast Antiques Capital.Beautiful, new hotel with finest amenities including: Complimentary Express Start Breakfast, Heated Indoor Pool and Hot Tub, Exercise Facility, and Business Center for guest convenience. All rooms with FREE high speed Internet access, coffeemaker, hair dryer, iron & board. Whirlpool Suites available. State of the Art Meeting Room with Wireless Internet access. Companies nearby include: Lowes Distribution Center, Frito Lay, BST Systems, and Super Wal-Mart. Adjacent to the Plainfield Industrial Park, and direct access to Interstate 395 and Route 12. ... more   less 
Number of rooms
66

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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