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Quality Inn

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100 Essex Rd, Old Saybrook, CT 06475 (Formerly Comfort Inn)
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Quality Inn
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187 reviews from our community

Traveler rating
    56
    58
    32
    17
    24
See reviews for
71
58
4
13
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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Miami, Florida
Contributor
12 reviews 12 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Wow. This property is great. A friendly staff, modern amenities, spacious rooms. The property is very clean and well maintained. I will certainly continue telling friends, family, and business associates about this place for years to come.

Was this review helpful? Yes
Joe A, General Manager at Quality Inn, responded to this review

Thank you very much Travel Trader for that great review about our hotel. It's so nice to see that people take the time to give positive feedback, my staff very much appreciates that. They work very hard and little things like this mean so much! Again thank you and I hope that you continue to use our hotel as your... More 

Richmond, Virginia
2 reviews
4 of 5 stars Reviewed 4 weeks ago

After driving for 9 hours I was very relieved that upon entering the Hotel I was acknowledged an greeted. The Service representative had a great attitude. My reservation was found right away and she expeditiously got me checked in. The hotel had a warm vibe to it and the room was very spacious. I appreciated the quite atmosphere which allowed... More 

Was this review helpful? Yes
Joe A, General Manager at Quality Inn, responded to this review

Hi Corey - Thanks so much for taking the time to review our hotel. We are all thrilled that you enjoyed your stay and that you had a chance to enjoy all of our great amenties. Hope to see you again very soon! More 

New York City, New York
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 16, 2015

I Booked a last minute hotel hear with my Lady, and we were planing to go to the Casino. The price was great for it Being Valentine's. The attendant at the front desk was very courteous to us which was a plus. Checked in the room, I must say. The room was up to date and very nice!!!! We ended... More 

Was this review helpful? Yes 2
Joe A, General Manager at Quality Inn, responded to this review

Thanks Chris for that awesome review of our hotel. We are glad that you enjoyed your stay and we were able to let you stay another night even though we were so busy over the holiday and the snow storm. Hope we can see you act next time you are in the area. More 

Toronto, Canada
Contributor
11 reviews 11 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 29, 2015

I was there for two nights on my two days off of a 10 day tour. The staff were incredibly helpful and suggested places to eat and helped me with directions. I liked that there was a DIY laundry option and a Restaurant/Bar attached to the hotel. The location was great. Close to the highways, downtown and a short drive... More 

Was this review helpful? Yes 2
Joe A, General Manager at Quality Inn, responded to this review

Thank you so much for taking the time to write about the hotel. The way you reviewed the hotel was very nice, you sound like our salesperson and I appreciate it. I'm so glad that my staff took such good care of you and that you enjoyed your stay while you were off work. Hope to see you again next... More 

Brooklyn, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 19, 2015

Friends and I decided to get away from the hustle and bustle of the city for a couple days and chose the Quality Inn for our temporary residence. Good size rooms were clean and the breakfast was delicious. Our stay was going wonderfully until a group next to us started playing the drums and drunk karaoke'd in their room. We... More 

Was this review helpful? Yes 1
Joe A, General Manager at Quality Inn, responded to this review

Thanks for taking the time to write a review on the hotel Josef! Very nice to hear that you enjoyed the comfy beds and our free breakfast. We are sorry that you did have some issues with loud guests, you know how kids can be sometimes, but at least my Front Desk took care of the situation and you were... More 

1 review
5 of 5 stars Reviewed January 19, 2015

My friends and I took a weekend trip to Old Saybrook. The hotel staff was wonderful, especially Linda who was part of the breakfast staff. The attached bar has karaoke, darts, and pool tables. Great place for a weekend out of the city....with really comfy beds!

Was this review helpful? Yes
Joe A, General Manager at Quality Inn, responded to this review

Thank you very much for taking the time to review our hotel. Glad you got a chance to enjoy all we have to offer and also for pointing out Linda in Breakfast. Whenever you need "Quality Time" again, please remember us and visit anytime. More 

1 review
5 of 5 stars Reviewed January 19, 2015

We left the busy streets of new york city for a quiet weekend and couldn't have picked a more cozy spot. The quality inn was a great place to set up camp for our rural weekend. We loved having a gym and pool there and being so close some fantastic fresh seafood. Will be back soon!

Was this review helpful? Yes
Joe A, General Manager at Quality Inn, responded to this review

Thank you very much William! We are all very happy to hear that you enjoyed your stay with us and that you got a chance to enjoy the gym and the pool. I'm sure Old Saybrook was a nice relaxing change from the busy streets on NYC. Thank you again and hope to see you again soon! More 

Brooklyn, New York, United States
1 review
5 of 5 stars Reviewed January 19, 2015

I haven't had that great of sleep in years!! the beds were so comfortable and the staff was amazing!! Everyone from the lady who runs the breakfast to the woman behind the late night bar. Such terrific service and hospitality. The manager Joe was the kindest one of all. Would recommend highly!

Review collected in partnership with this hotel

Was this review helpful? Yes
Joe A, General Manager at Quality Inn, responded to this review

Thank you so much George for taking the time to review our hotel and all the kind words you had to say about the staff and myself of course. It was a pleasure meeting you and we all hope that you continue to use the Quality Inn for all your lodging needs. More 

New York
1 review
5 of 5 stars Reviewed January 8, 2015

Stayed over the holiday break, when seeing a show at the Goodspeed Opera House in East Haddam. The hotel was clean and very centrally located. Also, the staff was friendly and helpful and the breakfast was good. Would definitely stay again.

Was this review helpful? Yes
Joe A, General Manager at Quality Inn, responded to this review

Thank you very much Carol for that great review about our hotel. It's so nice to see that people take the time to give positive feedback, my staff very much appreciates that. They work very hard and little things like this mean so much! Again thank you and I hope that you continue to use our hotel as your place... More 

San Antonio, Texas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed January 8, 2015 via mobile

My family and I have been coming to this hotel for years. We've had good and bad stays, but this most recent trip was outstanding. Ever since they changed to a Quality Inn things have gotten so much better. This is the first time staying in the winter time, they still were quite busy. The hotel was very clean, warm,... More 

Was this review helpful? Yes
Joe A, General Manager at Quality Inn, responded to this review

Hi Chris and family .... all of us here at the hotel would like to thank you very much for writing such a nice review. We are glad you enjoyed your stay, especially good to know our Breakfast choices and the pool pleased your family, and It's always great to hear that my staff took good care of you all.... More 

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