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All 8 Old Saybrook hotels

Quality Inn

2.5 of 5 Hotel   |   100 Essex Rd, Old Saybrook, CT 06475 (Formerly Comfort Inn)
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58%
Ranked #2 of 8 hotels in Old Saybrook
A recent review
4 of 5 stars reviewed 3 days ago
Barbara F Morgantown, United States
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149 people have reviewed this hotel

Traveler rating
    35
    46
    28
    16
    24
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54
46
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10
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • German first
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English first
Morgantown, United States
Reviewer
4 reviews 4 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Although we had several terrible experiences with Quality Inns back in the late 90's and swore never to try again, we gave this one a try based on reviews and their website. We were very pleased. Staff was friendly and helpful. Beds & pillows were GREAT. Hotel was clean and well maintained. Breakfast hostess was very good at her job.... More

Was this review helpful? Yes
Joe A, General Manager at Quality Inn, responded to this review

Thank you so much for giving us a great review. I am glad that you also gave the Quality Inn brand another shot. My staff really appreciates the feedback and the kind words as they work very hard to please the guest in every way! We all hope to see you again very soon. More

Hartford, Connecticut
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My husband, grandson and I stayed here 3 nights while visiting the Old Saybrook area. The motel is in a quiet location near I-95 and routes 1 & 9. The room was clean with a fridge and wi-fi service. The price also included a full breakfast in the morning. The blueberry waffles were delicious! There's also a large indoor pool... More

Was this review helpful? Yes
Joe A, Manager at Quality Inn, responded to this review

Thank you so much for taking the time to write a review on our hotel. We are all very happy that you enjoyed all of the amenities we offer here. Hopefully next time you and your family are in the area, you keep the Quality Inn as your choice for lodging. More

Connecticut
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is a great place to rest your head for a night or two . My family stayed here last year when it was comfort Inn. Friendly check inn and out, and the woman at the breakfast room is probably the friendliest employee I met there. Rooms decent , nothing fancy but clean and comfortable.A good night sleep after beach... More

Was this review helpful? Yes
Joe A, Manager at Quality Inn, responded to this review

I wanted to take a moment to thank you very much for taking the time to review our hotel. I will make sure that I share your review with my staff. Everyone here works very hard and tries to make sure that each and every guest is taken care of and I am so glad to hear that they had... More

Metuchen, New Jersey
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

We stopped here for an overnight stay on a weekend road trip. It was easy on and off the highway. I look for a couple things in a hotel, and this had them all. It was clean. The staff were polite and helpful. Additionally, the room a good size. The bed was comfortable. The hotel also had a laundry room... More

Was this review helpful? Yes
Joe A, General Manager at Quality Inn, responded to this review

Thank you very much for taking the time to review our hotel. We still do have less than a dozen smoking rooms, they are tucked away on the third floor. We are very sorry that you had to be near those rooms. Glad you enjoyed the FREE Breakfast and that my staff was good to you. Hopefully if you are... More

morris, ct
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Check in went smoothly, although the clerk didn't fill me in on breakfast and amenities. I did hear another clerk fill in other guests with details. Room was clean and serviceable; has a refrigerator, microwave and coffee maker. There was some hallway noise but not horrible. Breakfast was fine for our needs. Would consider staying here again.

Was this review helpful? Yes
Joe A, Manager at Quality Inn, responded to this review

Thank you for taking the time to write a review for us. We are very pleased that you enjoyed your stay and were very happy with the room that you stayed in. I am sorry that you were not told about all of our amenities, your feedback is very important to us as we always strive to be our best!... More

Stamford, Connecticut
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

The front desk clerk gave us two rooms before we left. The first one had no running water in the tub and shower. The second one was filled with mildew. After being there for over one and a half hours, going through six sets of door keys (six times we had to return to the lobby to get keys that... More

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Harthill, United Kingdom
Contributor
17 reviews 17 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Spent one night here, it was a little difficult to find but that could have been down to us. The receptionist was very pleasant and made us feel welcome. Our room was huge, two king size beds and plenty of space around them. Everything was clean and up to the standard you would expect of an inn of this type.... More

Was this review helpful? Yes
Steven H, General Manager at Quality Inn, responded to this review

Thank you for sharing such positive feedback. Although we take every comment to heart it is always nice to hear the positive. We take great pride in providing a clean and comfortable environment for all our guests. We love that we are able to provide a great free breakfast and many other amenities to each of our guests. I am... More

Ephrata, Pennsylvania
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here for one night during the middle of the week. Nothing fancy just a nice place to stay at a reasonable price. Clean rooms with no issues to complain about - they have a nice pool although I did not get the opportunity to use it. One word of warning is that the attached restaurant and bar was very... More

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Steven H, General Manager at Quality Inn, responded to this review

Thank you for taking the time to share your experience and we appreciate the kind words. We have been renovating and upgrading many areas of the hotel and will continue to do so. I know that we will continue to improve our product and service as we move forward. I am sorry to hear about your experience at the restaurant... More

New Bern, North Carolina
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our NC fife & drum corps booked 6 rooms during Deep River Ancient Muster 2014. After 13 hours in the car this place provided a welcomed rest. The hotel is right off 95 and easy to find. We did not hear a lot of traffic noise from inside the hotel. The rooms were clean & the beds were comfortable. We... More

Was this review helpful? Yes
Steven H, General Manager at Quality Inn, responded to this review

Thank you so much for taking the time to share the great experience you had at our Hotel. We take great pride in providing an environment that makes our guests feel at home. We truly appreciate your continued business and I will be sure to share your comments with our breakfast lady extraordinaire! Thank you again! Steven Haight GM Quality... More

Chicopee, Massachusetts
Top Contributor
83 reviews 83 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed July 20, 2014 via mobile

This is my 3rd time staying here. It nice, clean, and right in middle of many things to do. Rooms are huge. Bathrooms could use some work. Continental breakfast had many choices and was really good. Nice big indoor pool and seating outside. The girls at front desk were kinda clueless. Not too friendly. I will def stay here again... More

Was this review helpful? Yes
Steven H, General Manager at Quality Inn, responded to this review

Thank you for taking the time to review our property. We are always eager to hear what our guests are thinking and we use all of the feedback to help improve our product and service. We recently changed from a Comfort Inn to a Quality Inn and the ongoing process of making improvements is still in full swing. We have... More

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Additional Information about Quality Inn

Address: 100 Essex Rd, Old Saybrook, CT 06475 (Formerly Comfort Inn)
Phone Number:
Location: United States > Connecticut > Old Saybrook
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Quality Inn 2.5*
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Also Known As:
Comfort Hotel Old Saybrook
Comfort Inn Old Saybrook
Old Saybrook Comfort Inn

55 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Quality Inn® hotel, with newly renovated rooms, breakfast area,Pool and lobby, is conveniently located within 25 miles of the USS Nautilus at the Submarine Force Museum, the Connecticut River Museum, Camelot Cruises, Gillette Castle State Park, the Mohegan Sun casino and the Mystic Aquarium & Institute For Exploration. Yale University, Foxwoods Casino and the University of Connecticut are less than one hour's drive from this Old Saybrook, CT hotel. Old Saybrook is one of Connecticut's most beautiful shoreline communities. Several beaches are nearby. There are a variety of restaurants located in the surrounding area. The hotel's on site restaurant, Comfort Cafe, offers great food and fun, with happy hour from 4 p.m. to 6 p.m. Monday through Friday, and karaoke and live entertainment Friday and Saturday nights.Hotel amenities and features include:Free continental breakfast Free Wi-Fi Internet access Free local calls Free weekday newspaper Indoor heated saltwater pool ... more   less 
Number of rooms
120

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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