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All 8 Old Saybrook hotels

Quality Inn

2.5 of 5 Hotel   |   100 Essex Rd, Old Saybrook, CT 06475 (Formerly Comfort Inn)
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Ranked #2 of 8 Hotels in Old Saybrook
A recent review
5 of 5 stars reviewed yesterday
kittloops Meriden, Connecticut
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154 reviews from our community

Traveler rating
    38
    48
    28
    16
    24
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58
46
3
10
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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English first
Meriden, Connecticut
Senior Contributor
45 reviews 45 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is not my first time here ......I have been coming to this hotel for many many years and it still is a great place to stay.The staff may I say are fantastic and accommodating to any need (I forgot my nieces toothbrush) the pool is relaxing(my grandkids love it and they are in their teens( which one started in... More

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Lakeville, Massachusetts
1 review
4 of 5 stars Reviewed 1 week ago

I recently stayed at the Quality Inn in Saybrook Connecticut and while the hotel is certainly not new it was clean and my room was fine. What made the hotel a 4 for me was the exceptional staff that I came across. Chelsie and Lei at the front desk could not have been any nicer and the breakfast lady Linda... More

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Joe A, General Manager at Quality Inn, responded to this review

All of us here at the Quality Inn very much appreciate your positive review and we are happy that you had a great stay. My staff works very hard and takes pride in the work that they do, and reviews like this is something that helps boost the overall employee morale. Lei, Linda and Chelsie will be thrilled that you... More

Newburgh, New York
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

My daughter and I traveled to old saybrook with 3 children ages 8,6,3. We booked a room with 2 double beds and a crib for the little one(she really just fit in that crib). The beds were too small to share with the kids who evidently practice gymnastics in there sleep. The hotel kindly moved us to 2 king beds... More

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Joe A, General Manager at Quality Inn, responded to this review

We really appreciate the fact that you have taken the time to write a review about our hotel. As the General Manager I am very happy to see that my staff has taken care of your needs, especially with the upgrade to the 2 king bed room. We are the only hotel in the area that has that room type... More

1 review
5 of 5 stars Reviewed 1 week ago

Alot of positive changes since the change over from Comfort Inn. Prices are reasonable and rooms are very clean. Employees are very helpful and the pool area has been decorated in a beach design. Close to stores, restaurants and beaches.

Was this review helpful? Yes
Joe A, General Manager at Quality Inn, responded to this review

Thank you so much for taking the time to review our hotel. We are also very pleased that you are happy with the positive changes at the hotel. Everyone works very hard and it is so motivating for everyone to get recognized on the internet. We hope that you will come visit us again next time you are in the... More

New York City, New York
1 review
5 of 5 stars Reviewed 3 weeks ago

Linda in breakfast was excellent. I think the staff goes above beyond. My room was very clean. It was very busy when I checked in, could use more help but still was treated very professional. I will most definitely be back.

Was this review helpful? Yes
Joe A, General Manager at Quality Inn, responded to this review

Thank you for taking the time for writing a review about your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review serves as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our... More

Morgantown, United States
Reviewer
4 reviews 4 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Although we had several terrible experiences with Quality Inns back in the late 90's and swore never to try again, we gave this one a try based on reviews and their website. We were very pleased. Staff was friendly and helpful. Beds & pillows were GREAT. Hotel was clean and well maintained. Breakfast hostess was very good at her job.... More

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Joe A, General Manager at Quality Inn, responded to this review

Thank you so much for giving us a great review. I am glad that you also gave the Quality Inn brand another shot. My staff really appreciates the feedback and the kind words as they work very hard to please the guest in every way! We all hope to see you again very soon. More

Hartford, Connecticut
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband, grandson and I stayed here 3 nights while visiting the Old Saybrook area. The motel is in a quiet location near I-95 and routes 1 & 9. The room was clean with a fridge and wi-fi service. The price also included a full breakfast in the morning. The blueberry waffles were delicious! There's also a large indoor pool... More

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Joe A, Manager at Quality Inn, responded to this review

Thank you so much for taking the time to write a review on our hotel. We are all very happy that you enjoyed all of the amenities we offer here. Hopefully next time you and your family are in the area, you keep the Quality Inn as your choice for lodging. More

Connecticut
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a great place to rest your head for a night or two . My family stayed here last year when it was comfort Inn. Friendly check inn and out, and the woman at the breakfast room is probably the friendliest employee I met there. Rooms decent , nothing fancy but clean and comfortable.A good night sleep after beach... More

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Joe A, Manager at Quality Inn, responded to this review

I wanted to take a moment to thank you very much for taking the time to review our hotel. I will make sure that I share your review with my staff. Everyone here works very hard and tries to make sure that each and every guest is taken care of and I am so glad to hear that they had... More

Metuchen, New Jersey
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stopped here for an overnight stay on a weekend road trip. It was easy on and off the highway. I look for a couple things in a hotel, and this had them all. It was clean. The staff were polite and helpful. Additionally, the room a good size. The bed was comfortable. The hotel also had a laundry room... More

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Joe A, General Manager at Quality Inn, responded to this review

Thank you very much for taking the time to review our hotel. We still do have less than a dozen smoking rooms, they are tucked away on the third floor. We are very sorry that you had to be near those rooms. Glad you enjoyed the FREE Breakfast and that my staff was good to you. Hopefully if you are... More

morris, ct
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Check in went smoothly, although the clerk didn't fill me in on breakfast and amenities. I did hear another clerk fill in other guests with details. Room was clean and serviceable; has a refrigerator, microwave and coffee maker. There was some hallway noise but not horrible. Breakfast was fine for our needs. Would consider staying here again.

Was this review helpful? Yes
Joe A, Manager at Quality Inn, responded to this review

Thank you for taking the time to write a review for us. We are very pleased that you enjoyed your stay and were very happy with the room that you stayed in. I am sorry that you were not told about all of our amenities, your feedback is very important to us as we always strive to be our best!... More

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Additional Information about Quality Inn

Address: 100 Essex Rd, Old Saybrook, CT 06475 (Formerly Comfort Inn)
Phone Number:
Location: United States > Connecticut > Old Saybrook
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Quality Inn 2.5*
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Also Known As:
Comfort Hotel Old Saybrook
Comfort Inn Old Saybrook
Old Saybrook Comfort Inn

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