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Hotel class 2.0 of 5
100 Essex Rd, Old Saybrook, CT 06475
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Reviews you can trust

68% Do not recommend
3.0 of 5 stars 26 reviews
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4 of 5 stars
JackiKC   10 contributions
Southington, CT
Aug 24, 2009 | Trip type: Family

We've stayed here several years ago and thought it was fine, but since then, they've made some changes that we absolutely loved! The rooms are nice and spacious, check in clerk was very nice and helpful, they now have an indoor pool, bar and restaurant. Since it's not right on the beach and you have to drive a bit to... more

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3 of 5 stars
ChessyCincinnati   13 contributions
Cincinnati
Jul 1, 2009 | Trip type: Family

Average, average, average. Very clinical receptionist--efficient, businesslike--directed us to a room that was spacious, but one of those remodeled old "other chain" hotels. Nothing wrong with that, it's just out of the 70s, that's all. Bedcovers and sheets worn; wore shoes on floor, breakfast unremarkable, value okay. Would not make this a destination, but no harm staying here. more

Management response from
Ken Spino, General Manager

I appreciate you writing a review about our Hotel in Old Saybrook. The owners have recently spent more than a Million Dollars in renovations to really make this place special. We also opened our Comfort Cafe which has great food and delivers to the rooms. They also have entertainment on Fridays an Saturdays in the bar. So we would love...

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1 of 5 stars
bostonbrookline   1 contribution
Boston
Dec 23, 2008 | Trip type: Business

The hotel is in need of a overhall. First impression when you arrive is the smell of stale cigarette smoke in the lobby from the front desk staff smoking in the back.We stayed on two occasions. The first time on the third floor adjacent to long term renters who looked like they moved in permantly. We asked to be moved... more

Management response from
Ken Spino, General Manager

I appreciate you writing a review about our Hotel in Old Saybrook. The owners have recently spent more than a Million Dollars in renovations to really make this place special. We also opened our Comfort Cafe which has great food and delivers to the rooms. They also have entertainment on Fridays an Saturdays in the bar. So we would love...

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3 of 5 stars
hopfrog   6 contributions
New York
Oct 13, 2008 | Trip type: Couples

I have to go with the majority and say that this Comfort Inn was just fine. I really don't know where the nay-sayers are coming from. It's not charming or elegant, but you knew that, right? However, the room was spacious, the linen was clean, the bathroom was immaculate and the shower was hot (well, hot enough, anyway) and plentiful.... more

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3 of 5 stars
MAMATCT   2 contributions
CONNECTICUT
Sep 27, 2008 | Trip type: Couples

My husband and I stayed there for only one night, not sure what to expect after reading some of the reviews but were pleasantly surprised with overall appearance outside and inside. The room and bathroom were "very" clean and king bed was very comfortable,with extra pillows. The continental breakfast was "o.k." for free, waffles, bagels, cold hard boiled eggs, coffee,... more

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4 of 5 stars
51murphy   1 contribution
connecticut
May 24, 2008

friendly staff very helpful nice big rooms loved the indoor pool very clean more

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1 of 5 stars
tumble82   1 contribution
North Carolina
Mar 22, 2008 | Trip type: Business, Couples
1/2 found this review helpful

My fiance and I were staying there due to an outage. We stayed there for a little over a month. We reserved a single and got put in a double with a 'tough luck' attitude from the Manager. Keep in mind we made this reservation a month before hand. Once there, our mini-fridge was broke (full of water) and the... more

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1 of 5 stars
Smith1000   5 contributions
Boston
Jul 7, 2007 | Trip type: Couples
1/1 found this review helpful

Nasty! We took two steps into the room and left. Comfort Inn should know better. We stay in the Guilford Comfort Inn all the time and thought this place would be comparable. No way. Disgusting smoking room, old decor, dirty, dingy, no joke, the guy at the desk says to us, "I can never sell those rooms!" We were gone... more

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4 of 5 stars
Writer312   15 contributions
CT
Jun 23, 2007 | Trip type: Couples

I booked this room last minute mostly because of its very convenient location. I have friends that live on Essex Rd and a couple was up visiting from Florida. There was not enough room for us to stay at their small apartment, so this was a 30 second walk to the restaurant we were meeting at: Vinny's right across the... more

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2 of 5 stars
northendmoon   28 contributions
Boston, MA
Apr 2, 2007 | Trip type: Couples
2/2 found this review helpful

The hotel is a dump. The heat was broken. The toilet seat was broken. The shower was suspect. But it's one of those hotels where the management doesn't care what you do. If you are looking for somewhere cheap to throw a big drunk party, this is your place. If you just need a cheap place to sleep for one... more

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Comfort Inn Also Known As

  • Comfort Inn Old Saybrook
  • Old Saybrook Comfort Inn
Address: 100 Essex Rd, Old Saybrook, CT 06475