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All 8 Old Saybrook hotels

Comfort Inn

2.5 of 5 Hotel   |   100 Essex Rd, Old Saybrook, CT 06475
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58%
Ranked #3 of 8 hotels in Old Saybrook
A recent review
5 of 5 stars reviewed 6 days ago
Knowyourrole Grand Rapids, Michigan
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132 people have reviewed this hotel

Traveler rating
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    23
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46
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
  • Any
English first
Grand Rapids, Michigan
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I have come back to the Old Saybrook Comfort Inn several times and each time I do it gets better. The pool area was updated since last I was here,the walls and carpet have been updated. The change in management of the place has gone in the right direction from previous management.The last guy here Brad was a bizarre individual,... More

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Steven H, General Manager at Comfort Inn, responded to this review

Thank you so much for taking the time to review our hotel. I have recently joined the team here as the new General Manager and I am glad that we are providing you with a great experience. I will be doing everything possible to make sure that the level of service continues to impress. Thank you again! Steven H. GM... More

Senior Contributor
33 reviews 33 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Its a place to sleep and take a shower. Its an older hotel / motel thats right off the highway. Great if you are coming from far away with your boat to fish CT river or Long Island Sound. Many characters roaming around, some live there for months. Its typical of a highway motel.

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Steven H, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to review our property. I would agree that we are a great place to stay if you are coming for a fishing trip. We are also a great place to stay if you are coming to visit the Essex steam train, Mystic, casino's, various local museums, or just to see family and friends. We... More

Brooklyn, New York
Top Contributor
50 reviews 50 reviews
47 hotel reviews
111 helpful votes 111 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here for 1 night with my wife at the end of December 2014. We were going to see Prince at Mohegan Sun Casino. We were driving from NYC and had decided to stay the night, but prices were over $500 for a room at Mohegan Sun, so we decided to look around the vicinity as we would only be... More

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Steven H, General Manager at Comfort Inn, responded to this review

Thank you so much for taking the time to give us your feedback. We use this information to make sure that we are providing our guests with the best experience possible. I have recently joined the team here and along with ownership we are making improvements to our product and service every day. The rooms are being renovated and repaired... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 7, 2014

Always stay here for a mini getaway. Customer service is great. Rooms are clean. Its always quiet. Rates are reasonable. They have a indoor pool that is clean. I always request a late check out and they are always very accommodating. They do offer breakfast but I haven't tried it so not sure how good it is. I def will... More

Was this review helpful? Yes 1
Steven H, General Manager at Comfort Inn, responded to this review

Thank you so much for continuing to chose our hotel. I have recently joined the team here as the new General Manager and I am glad that we are providing you with a great experience. I will be doing everything possible to make sure that the level of service continues to impress. Thank you again! Steven H. GM Comfort Inn More

Centereach, New York
Contributor
11 reviews 11 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 6, 2013

This hotel in Old Saybrook is less than 30 minutes from the casinos and Mystic seaport. It has a wonderful staff and the complimentary breakfast has many chioces from hot oatmeal, eggs and sausage, and waffles to chose from. We stay here several times a year and it is always a wonderful stay.

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Steven H, General Manager at Comfort Inn, responded to this review

Thank you for your continued loyalty to all of us here at the Comfort Inn. We do in fact have a great location and I hope to see you again soon! More

New Jersey
Top Contributor
86 reviews 86 reviews
24 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed December 5, 2013

Have stayed here many times over the years and it has improved markedly since our original stay years ago. The hotel has been ongoing renovation over at least the past three years and now appears to be completed. Rooms are large, bathroom is average size. Room had a refrigerator and LG flat screen TV. Beds are comfortable. Heat is a... More

Was this review helpful? Yes 2
Steven H, General Manager at Comfort Inn, responded to this review

Thank you so much for the kind words. I am always glad when I am able to speak directly with our guests. The owners of this property are always looking to make improvements and move forward in providing the best product and service possible. It has been my pleasure to become the new GM here and I feel confident that... More

Pennsylvania
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 2, 2013

My husband, myself and two grandchildren stayed at this hotel for one night after the Santa Express in Essex. CT. No locals seemed to know how to get here but one. It is across the street from the water, a restaurant and a boat shop. We rentd a room with two king sized beds. It was spacious, clean and appeared... More

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 1, 2013

Convenient for steam train. No frills but Good value, and family friendly. Clean rooms. Pool also good for kids, fun for them in the winter:) Minor gripe was noisy climate control, but kids fell asleep with it so I guess not too bad. This is our second time staying here so do recommend.

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NH
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 17, 2013

We were very happy with the location, price and cleanliness. The staff was very friendly, especially Linda in the breakfast room who made us feel like we were guests in her home. She was friendly and very efficient, even when every seat in the room was taken, she kept up with the demand with a smile on her face and... More

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Boston, Massachusetts
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 14, 2013

We read several reviews of this place and were a little scared to come here given the history, BUT, we didn't have any issues with this place at all. Given that we paid $130/night our expectations were not that high...Yes, the hotel and rooms have a certain Lysol/mildew/something being covered up smell, but we didn't observe anything out of the... More

Was this review helpful? Yes
oldsayci, Owner at Comfort Inn, responded to this review

Thanks for the great review. We are always working on giving our guests the best experience we can. These positive reviews are rewarding and helpful. Hope to see you again soon. More

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Additional Information about Comfort Inn

Also Known As:
Comfort Hotel
Comfort Hotel Old Saybrook
Comfort Inn Old Saybrook
Old Saybrook Comfort Inn
Address: 100 Essex Rd, Old Saybrook, CT 06475
Phone Number:
Location: United States > Connecticut > Old Saybrook
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 hotels in Old Saybrook
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn 2.5*
Official Description (provided by the hotel):
The Comfort Inn® hotel, with newly renovated rooms, breakfast area and lobby, is conveniently located within 25 miles of the USS Nautilus at the Submarine Force Museum, the Connecticut River Museum, Camelot Cruises, Gillette Castle State Park, the Mohegan Sun casino and the Mystic Aquarium & Institute For Exploration. Yale University, Foxwoods Casino and the University of Connecticut are less than one hour's drive from this Old Saybrook, CT hotel. Old Saybrook is one of Connecticut's most beautiful shoreline communities. Several beaches are nearby. There are a variety of restaurants located in the surrounding area. The hotel's new on-site restaurant, Comfort Cafe, offers great food and fun, with happy hour from 4 p.m. to 6 p.m. Monday through Friday, and karaoke and live entertainment Friday and Saturday nights.Hotel amenities and features include:Free continental breakfast Free Wi-Fi Internet access Free local calls Free weekday newspaper Indoor heated saltwater pool ... more   less 
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