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Super 8 Old Saybrook

2.0 of 5
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37 Spencer Plain Road, Old Saybrook, CT 06475
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Super 8 Old Saybrook
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Ranked #3 of 8 Hotels in Old Saybrook
A recent review
5 of 5 stars reviewed 5 days ago
Bruce M Palm Harbor, United States
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153 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lodi
1 review
5 of 5 stars Reviewed 5 days ago NEW

When we arrived we were pleansently greeted. The front desk was clean and organized. When we got to our room it was very clean and comfortable. Well prepped for our arrival.

Review collected in partnership with Super 8

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Deltona, Florida
4 of 5 stars Reviewed 1 week ago

Everything was great except for the entrance to get into the parking area and office. I know this wasn't your fault because I have been going by your Motel for a number of years and with all the building going around the entrance got changed.

Review collected in partnership with Super 8

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West Chester, Pennsylvania
1 review
2 of 5 stars Reviewed 2 weeks ago

The room really smelled and I believe it's the carpet. I saw housekeeping just spray deodorizer on the carpet but I believe that is just not working anymore. The walls are paper thin and the person next to me had their tv on all night. Then the front desk guy argued with me because I keep my keys and destroy... More 

Review collected in partnership with Super 8

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umeshOldSaybrook, Front Office Manager at Super 8 Old Saybrook, responded to this review

dear Melanie P, thank you for your recent stay at super8 old saybrook. we do value your feedback. We do apologies for some of the issue you faced. Beside this I would also like add up that we had recently accomplished carpet cleaning.Please do visit again so that we can exceed your comfortableness. Sincerely, Mike More 

Travelers are raving about these Old Saybrook hotels

Atlanta, Georgia
1 review
2 of 5 stars Reviewed 2 weeks ago

Was put in a smoking room. Told they would move us when a room came open, they never moved us and plenty of rooms opened on Sunday.

Review collected in partnership with Super 8

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umeshOldSaybrook, Front Office Manager at Super 8 Old Saybrook, responded to this review

dear Glen G, Thank you for your recent stay at super8 motel old saybrook. we do value your feedback. Sorry for inconvenience for the issue of the room. But I would also like to add up that you had only preferred smoking room online reservation, so I gave you smoking room. Still I was ever ready to assist you latter... More 

Brooklyn, New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I needed a place to stay close to the highway but not too far from Mystic CT where I was attending an event. Hesitant to book a "Super8". But I was relieved when I checked in. The room was very clean. Looks like they did a little update--- new carpet paint bed linens (not towels)While nothing fancy, it was adequate... More 

Was this review helpful? Yes
umeshOldSaybrook, Front Office Manager at Super 8 Old Saybrook, responded to this review

dear Nancy, thank you for your recent stay at super8 motel old saybrook. We do appreciate and value your feedback. I am glad that you are satisfied with our staff, room cleanness and Wi-Fi. But I do apologized for the some of the issue you faced. Please do visit again so that we can have other chance to serve you... More 

Charlotte, North Carolina
1 review
4 of 5 stars Reviewed 3 weeks ago

First time in years I've stayed at a motel vs a hotel. I was visiting family and didn't plan on spending much time in my room anyway, so I took a chance. This is an older facility, so some of the issues are just part of staying in an old structure. For this type of trip, it was sufficient. It... More 

Review collected in partnership with Super 8

Was this review helpful? Yes
umeshOldSaybrook, Front Office Manager at Super 8 Old Saybrook, responded to this review

dear Cynthia, Firstly thank you for your recent stay at super8 old saybrook.I am glad happy that you took chance to visit our motel and your being partially satisfied. we do appreciate and value your feedback. I would also apologies for the inconvenience you faced during your stay and we have already nullified all those issue such like ice maker,... More 

New York, New York, United States
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The other hotels in the area were quite expensive, so we stayed here. The bed was soft. The internet was a little spotty. The towels were small. The breakfast was minimal. The people upstairs were heavy on their feet. The staff was helpful. The location was convenient.

Was this review helpful? Yes
umeshOldSaybrook, Front Office Manager at Super 8 Old Saybrook, responded to this review

Dear Shoshana Thank you for your recent stay at super8 old say brook. we do value your feedback. Sorry for noisy and other inconvenience you faced during your stay. We will find a solution for your unpleased faced,so that during your next stay, you feel comfortable. Once again sorry for inconvenience. Please do visit again so that we can exceed... More 

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