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Hyatt Regency Greenwich

3.5 of 5 1800 East Putnam Avenue, Old Greenwich, CT 06870
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Certificate of Excellence 2014
Hyatt Regency Greenwich
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Hyatt Regency Greenwich
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563 reviews from our community

Traveler rating
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    95
    56
    27
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
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Boston
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

It was ok. I've stayed at several different Hyatt hotels in the past and this was no better or worse than most of them. I was a bit put off by the $10/night parking fee, since it was a surface parking lot behind the hotel, which wasn't even marked very well. It's located next to a not great neighborhood between... More 

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Decided to switch it up and try the Hyatt this weekend and I think it may be the new place we stay whenever we spend the weekend! Free self parking, complimentary wifi, nice clean rooms. Check in was a breeze and I checked out by clicking a link in my Email. Love that simplicity. Still very close to everything yet... More 

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Fairfax Station, Virginia
Top Contributor
58 reviews 58 reviews
26 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

Each year we visit Greenwich for the holidays. In the past we stayed a few times at the Hyatt Greenwich but it always seemed very tired and dated so we moved on to the Delamar. The hotel is beautiful but has an attitude we did not appreciate. After hearing about the renovations at the Hyatt we decided to try it... More 

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Yarmouth Port, Massachusetts
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Hyatt on the way to and the way back from Cape May. We were traveling with a 2 1/2 yo and felt we needed to break the ride up for him. The Hyatt is beautiful. The Atrium is quite impressive. We loved having breakfast among the trees and the sound of moving water. The rooms are... More 

Was this review helpful? Yes
Will C, Guest Services Ambassador at Hyatt Regency Greenwich, responded to this review

Good Evening, I wanted to take a moment to thank you so much for your wonderful review, and for staying with us! I am so glad that you enjoyed your stay and that you were able to rest during your trip. Also, I am happy to hear you enjoyed the atrium view so much. We take a great deal of... More 

Bronx, New York
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This is my first night & it has been AMAZING ! I am staying here for the weekend and the customer service is out of this world :-) , I want to stress the waiter in the winfield restaurant Mr. Willy , the reason why I want to stress his authentic customer service is because he was NOT our waiter... More 

Was this review helpful? Yes
Will C, Guest Services Ambassador at Hyatt Regency Greenwich, responded to this review

Good Evening, Thank you so much for staying with us this past week and for your wonderful review. I am so glad you enjoyed your stay and welcome to our property! That is very exciting that it was your first time staying with us and we so look forward to seeing you again sometime in the near future. Additionally I... More 

Marblehead, Massachusetts
Top Contributor
73 reviews 73 reviews
20 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I think we have stayed in Hyatt Greenwich for the 20th times. It is something to do with the layout and the beautiful atrium that we find like home. It has sentimental meaning for us. My kids have a strong connection with this edifice. (The hotel used to be the headquarter of Conde Nast). The landscape is expansive and there... More 

Was this review helpful? Yes
Will C, Guest Services Ambassador at Hyatt Regency Greenwich, responded to this review

Good Evening, Thank you so much for taking the time to fill out your review and leave us with feedback of your recent stay with us this past December. I loved hearing about your stay ad how much your family enjoyed themselves. We love having guests visit us as a tradition and I am so glad you continue to visit... More 

Fort Lauderdale, Florida
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hyatts seem to either be a spa like experience or just your average mill hotel. This one is just average. Lobby and facilities are very nice and probably different for the area . Rooms are somewhat dated as are the bathrooms...even so they are very clean. One big negative for me is no coffee maker in the room. I'm sorry... More 

Was this review helpful? Yes
Will C, Guest Services Ambassador at Hyatt Regency Greenwich, responded to this review

Good Evening, I wanted to take the time to thank you for providing us with a review of your recent stay with us, and your feedback on how we can improve. The lack of coffee makers in our guest rooms is a project we are working on and hope to have in effect very soon. I do apologize for this... More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 3 weeks ago

I have stayed here WEEKLY since 2006, so I am certain of the state and cleanliness of this establishment, I DO NOT REST MY HEAD IN DUMPS! this HYATT is LOVELY, the staff is EXCEPTIONAL. I am not sure what happened with that lady's stay, but i make NO money w by saying this place is nice. I love it... More 

Was this review helpful? Yes
Will C, Guest Services Ambassador at Hyatt Regency Greenwich, responded to this review

Good Evening, Thank you so much for returning to us every year! It was wonderful having you back and I am so glad you enjoyed your stay again. We love to have guests visit us for multiple stays. I am so glad you got to see Pam, Marie, and Ozzie again – I’m sure they were thrilled to see you... More 

venice, Fl
Top Contributor
99 reviews 99 reviews
15 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at The Hyatt Regency for a week at Christmas time. The hotel was so lovely with great decorations. We felt like we were outside and inside all at the same time.The atrium is wonderful, all the plants are live,nothing plastic here.Our son even smelled the mulch and loved that! Our room was clean and neat,the maids did an... More 

Was this review helpful? Yes
Will C, Guest Services Ambassador at Hyatt Regency Greenwich, responded to this review

Good Evening, Thank you for taking the time to leave us with feedback of your recent stay with us for Christmas. I am so glad you decided to spend the holidays with us and that you enjoyed your stay so much. We love our atrium and it did look beautiful with all the decorations this year so I am glad... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I was completely thrilled with my stay at the Hyatt Regency at Old Greenwich. The hotel was a bargain for what we got at our stay. The lobby is absolutely beautiful with the gorgeous live trees, plants and water feature. The resataurant was wonderful, dinner was delicious and so was the brunch buffet. Also the gym and pool was perfect.... More 

Was this review helpful? Yes
Will C, Guest Services Ambassador at Hyatt Regency Greenwich, responded to this review

Good Evening, I just wanted to take a moment to thank you for your kind and wonderful review. I loved hearing about your stay and how much you enjoyed your time at the Hyatt! Our restaurant staff works relentlessly to create amazing meals for our guests so I am so happy to know you enjoyed the food you ate. I... More 

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Additional Information about Hyatt Regency Greenwich

Address: 1800 East Putnam Avenue, Old Greenwich, CT 06870
Phone Number:
Location: United States > Connecticut > Old Greenwich
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Greenwich 3.5*
Number of rooms: 373
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Also Known As:
Hyatt Regency Greenwich Hotel Old Greenwich
Greenwich Hyatt Regency
Hyatt Old Greenwich
Hyatt Regency Old Greenwich

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