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Hyatt Regency Greenwich

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1800 East Putnam Avenue, Old Greenwich, CT 06870
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Hyatt Regency Greenwich
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Hyatt Regency Greenwich
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582 reviews from our community

Traveler rating
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138
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (138)
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Boston
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed there one night. The place was immaculate. For our limited time there the service was outstanding. Quick and easy check in, friendly, and professional staff. The atrium bar was very nice, bartender friendly and attentive. We did not use other facilities. The room was immaculate, modern, comfortable. Could not have asked for better anything. We got a good... More 

Was this review helpful? Yes
Will C, Guest Services Ambassador at Hyatt Regency Greenwich, responded to this review

Good Evening, Thank you so much for the wonderful feedback you left us with in regards to your recent stay with us. I was so glad to hear that you enjoyed your stay and guest room so much. Additionally, it is wonderful to know that you received such excellent and personal service from our Gazebo Bar staff! Again, thank you... More 

Pittsburgh, Pennsylvania
1 review
1 of 5 stars Reviewed 1 week ago NEW

Reached at 1130 pm after long and tiring drive. We( my husband, my 3 year old son and myself) were looking forward to getting some good few hours of sleep before heading out. Check in was fast.Bell man was very courteous.Reached the room after a very long walk through the hallway as it the the last room in the furthermost... More 

Was this review helpful? Yes
Will C, Guest Services Ambassador at Hyatt Regency Greenwich, responded to this review

Good Evening, I would like to thank you for taking the time to leave us with a review of your experiences during your recent stay. I am terribly sorry to hear about the inconvenience you experienced with your guest room. Unfortunately when booking through a third party guests are guaranteed a room, but not a room type and will be... More 

fairfield county, ct
Top Contributor
69 reviews 69 reviews
52 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 1 week ago

We stay at least once a year at this property and luckily we were checked in by our favorite employee - Will Cook. Every time we were at the desk, Will welcomed us and helped us with a smile. When choosing this Hyatt, we often remember the excellent service from Will and the member's of the cleaning staff and that... More 

Was this review helpful? Yes
Will C, Guest Services Ambassador at Hyatt Regency Greenwich, responded to this review

Good Evening, Thank you so much for staying with us again! It was wonderful seeing you again this year as it was so nice meeting you all last year. I am so glad I was able to be of assistance to you during this stay just as your previous. Also, I am thrilled to hear you enjoyed your guest room... More 

Baltimore, Maryland
Contributor
12 reviews 12 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Peaceful quiet, relaxing just what i needed before my flight. I think this is one the best rooms I have every stayed in outside of New York City. Heads up parking is 10 dollars a night, but there is nothing close by so add 10 dollars to cost of the room rate

Was this review helpful? Yes 2
Staten Island, New York
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Hyatt Regency Greenwich from 3/13/15 to 3/15/15, for a quiet vacation during my finance's birthday. First, I have to say that the customer service at this hotel is beyond anything I have experienced. Not only did they upgrade our reservation to a suite, they continuously surprised us by providing us complimentary champagne, as well as a... More 

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Mijdrecht
Senior Contributor
48 reviews 48 reviews
31 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a large scale hotel. The good: - The room furniture and decoration. - Staff attitude - Hotel facilities The bad: - Free wifi is not standard, - The bed is a little hard and short if you are somewhat tall like me. - The airco not truly silent and you'll hear your neighbors. - No European fit wall... More 

Was this review helpful? Yes 1
Will C, Guest Services Ambassador at Hyatt Regency Greenwich, responded to this review

Good Evening, Thank you so much for staying with us, and for providing us with your feedback in regards to your experiences during your visit. I am sorry that you found the bed in your guestroom uncomfortable, should you stay with us again in the future please do not hesitate to inquire about a KING sized bed ad they are... More 

Philadelphia, Pennsylvania
Top Contributor
104 reviews 104 reviews
61 hotel reviews
122 helpful votes 122 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good alternate location for business in Stamford. Hotel lobby restaurants and bar food are pretty good. Decent rooms, Accommodating staff. This property has a conference center and it can get quite busy if one is onsite.

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Will C, Guest Services Ambassador at Hyatt Regency Greenwich, responded to this review

Good Morning, I wanted to take a moment to thank you for leaving us with feedback in regards to your recent stay with us. I am happy to know you enjoyed our food and beverage outlets as well as your guest room. Also, I am glad you had such positive interactions with my colleagues. If you are ever in our... More 

Toronto, Canada
Top Contributor
78 reviews 78 reviews
9 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were attending a family function and stayed 2 days in the hotel. This is a beautiful and unique hotel with the bar and restaurant in the centre atrium surrounded by gardens and trees. All the staff were very friendly, very helpful and very accommodating. My Wife is Celiac and the hotel restaurant and staff (especially Chef Scott) were all... More 

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Will C, Guest Services Ambassador at Hyatt Regency Greenwich, responded to this review

Good Morning, Thank you so much for staying with us and leaving us with such a wonderful review! I am very happy to know you enjoyed your stay so much and that your wife’s dietary needs were accommodated by our food and beverage department. My sister faces the same condition so I understand how difficult and important it can be... More 

Hartford, Connecticut
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

From our initial greeting and throughout our weekend stay, the service was outstanding. Lovely and immaculate room, great breakfast in Winfield's restaurant. Gym was clean and pleasant. Overall, excellent rating. Would recommend and return.

Was this review helpful? Yes
Will C, Guest Services Ambassador at Hyatt Regency Greenwich, responded to this review

Good Morning, I wanted to take a moment to thank you so much for staying with us and for your wonderful review. I loved hearing that you had such a pleasant experience at our restaurants and with my colleagues at the front desk. We try our best to ensure every guest’s stay is the best it can be so I... More 

Boston, Massachusetts
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Loved our stay at this hotel. It's a large, sprawling complex with a lush indoor atrium complete with full size trees and a nice bar. They make a very good mojito Very nice location off the beaten track, but convenient. We got a great deal on an odd shaped corner room which was spacious. The bed was extremely comfortable. All... More 

Was this review helpful? Yes 1
Will C, Guest Services Ambassador at Hyatt Regency Greenwich, responded to this review

Good Morning, I wanted to take a moment to thank you for your wonderful review of your recent stay with us! I am very happy to read how much your enjoyed your stay. We love our atrium and are always excited to know it is having such a positive impact on our guests. Additionally I am glad you enjoyed the... More 

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