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All 1 Old Greenwich hotels

Hyatt Regency Greenwich

3.5 of 5 Hotel   |   1800 East Putnam Avenue, Old Greenwich, CT 06870
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Ranked #1 of 1 hotels in Old Greenwich
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Bfranz New York City, New York
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494 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
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English first
A TripAdvisor Member
5 of 5 stars Reviewed yesterday NEW

Why this is a 3.5* property is beyond me. It should easily be a 4* or 4.5* property. The suite we were in was one of the best I've ever been in. There was a main room and an attached living room (which was HUGE) with a Murphy bed (with a good mattress) overlooking the atrium. There were TWO full... More

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New York City, New York
Senior Contributor
39 reviews 39 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Room was very clean, nice, pool/fitness center looked nice but I didn't have a chance to swim. Indoor atrium with live trees and plants was great, pretty 'river' running through it. Every staff member from the check in to the gift shop to the crew I ran into was really nice and went out of their way to be friendly... More

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Britney P, Hospitality Specialist at Hyatt Regency Greenwich, responded to this review

Good Evening, Thank you so much for staying with us during your past visit. I'm very glad you had a good time during your stay, and hopefully if you visit again in the near future you will have a chance to use the pool. We love our lobby as well, and I'm happy to hear that you enjoyed it as... More

New York City, New York
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I are just back from spending a weekend with my parents at the Hyatt Regency Greenwich hotel. We have been to this pretty hotel quite a few times before as it is less than an hour from Manhattan and offers a quiet respite from the city’s hustle and bustle. But allow me to digress, for as lovely... More

Was this review helpful? Yes 5
Britney P, Hospitality Specialist at Hyatt Regency Greenwich, responded to this review

Good Evening, Thank you so much for your kind review and feedback on your experiences with us during your past stay. I am very sorry to hear that we were unable to accomodate you with the originally booked room type, but I'm so glad our Front Office Manager Meghan was able to resolve the problem you faced. She is an... More

Burlington, Vermont
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed here in a King size room for $68. What a deal we got. Great hotel, great staff. Wonderful indoor courtyard with live tropical trees, grass and plants, and flowing water. VERY CLEAN. Absolutely wonderful. Best hotel stay in ages!

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Britney P, Hospitality Specialist at Hyatt Regency Greenwich, responded to this review

Good Evening, I'm so thrilled to hear that you had such a great time while staying with us! Our lobby is also one of our favorite things about our property - it really adds a relaxing vibe to the atrium. I do hope you are able to stay with us again sometime soon, and if so, please be sure to... More

Oakland, California
Senior Contributor
38 reviews 38 reviews
36 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We attended a wedding in the area and stayed at this hotel for two nights. The staff was helpful. The hotel seemed dated- the room was small-ish and the furniture much to big and chunky for the room size. Bath towels also need to be refreshed. We had breakfast included in our room rate. It was a bit of a... More

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Britney P, Hospitality Specialist at Hyatt Regency Greenwich, responded to this review

Good Evening, Thank you for providing feedback from your stay at The Hyatt Regency Greenwich. It warms my heart to hear that our staff was very friendly and accommodating. However, I am sorry that you were dissatisfied with the size and decor of your guest room, that the hotel seemed overcrowded, and also that you found the restaurant utensils were... More

Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed at the Hyatt Regency for two nights. We were impressed by how beautiful the hotel was - both the lobby/restaurant area and the room itself were perfect. We enjoyed the pool and hot tub, and ate at the bar in the lobby one night, where the food was quite good (if a bit pricey). I... More

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Britney P, Hospitality Specialist at Hyatt Regency Greenwich, responded to this review

Good Afternoon, Thank you for sharing your positive feedback regarding your recent stay! We always enjoy hearing back from our guests and highly value the feedback. I am very happy to hear that were happy with our hotel's appearance, the accommodations as well as the pool area, the breakfast a Winfield's, as well as the convenient location of our property.... More

Meredith, N.H.
Senior Contributor
28 reviews 28 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This overnight experience at a Hyatt was absolutely wonderful. The atmosphere is superb and the staff are friendly and efficient. After driving for over eight hours, the hotel was a welcome respite for tired travelers. We had a restful sleep and were refreshed the next morning to resume our journey.

Was this review helpful? Yes 1
Britney P, Hospitality Specialist at Hyatt Regency Greenwich, responded to this review

Good Evening, I am pleased to hear that you enjoyed your overnight stay at The Hyatt Regency Greenwich. I am overjoyed to hear that our staff was friendly and efficient; this is most certainly what we strive for. I hope the rest of your journey went well and that you got home safe. We do hope to welcome you back... More

sherwood park, Alberta
Top Contributor
258 reviews 258 reviews
29 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This place scores just under 3.5 for me , so I am rounding down to 3. Not that this is a bad hotel, its just that for a Hyatt Regency it is just a little short in order to be able to score a 4. The hotel has a “Florida Hotel” feel to it; it is relatively low slung, and... More

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Britney P, Hospitality Specialist at Hyatt Regency Greenwich, responded to this review

Good Evening, Thank you for taking the time to write about your stay with us as our guests’ feedback is most important to the success of any hotel. I do like the way you broke down the review with the good things and the bad things about your stay. Your detailed assessment is very useful for us as well as... More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We booked this hotel last minute on our way home from Rhode Island. We just wanted to extend our vacation one more day. The hotel is absolutely breath taking. The only thing is the staff from front desk and the bartender were just kind of neutral. Not bad service but not very enthusiastic either which doesn't give you a very... More

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Britney P, Hospitality Specialist at Hyatt Regency Greenwich, responded to this review

Good Evening, Thank you for taking the time to review The Hyatt Regency Greenwich. I am delighted that you have given us five stars, and that you did enjoy your overall stay experience. However, I am very disappointed to hear that you had mundane encounters with a few of our employees. I am very shocked to hear this as we... More

Hong Kong, China
Top Contributor
85 reviews 85 reviews
48 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a nice hotel, very impressive from the outside. I see that some of the other guests were impressed by the lobby - I found it noisy and messy, but really didn't care much. The room was spacious with a comfortable bed. Bathroom was ok, but shower curtain smelled mildew. Luckily we got a room with an outside view... More

Was this review helpful? Yes
Britney P, Hospitality Specialist at Hyatt Regency Greenwich, responded to this review

Good Afternoon, I am pleased to hear that the exterior of the building caught your eye during your arrival to our property, and furthermore, that you were satisfied with the size and coziness of your guest rooms. I am, however, disappointed to hear about the bathroom, and the sanitation of your shower curtain, and to hear that you felt the... More

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Additional Information about Hyatt Regency Greenwich

Address: 1800 East Putnam Avenue, Old Greenwich, CT 06870
Phone Number:
Location: United States > Connecticut > Old Greenwich
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Greenwich 3.5*
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Also Known As:
Hyatt Regency Greenwich Hotel Old Greenwich
Greenwich Hyatt Regency
Hyatt Old Greenwich
Hyatt Regency Old Greenwich

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Conveniently located less than 5 minutes from the Stamford Business District and train station and 20 minutes from White Plains, NY. Easy access off I-95, Exit 5. Only 45 minutes by train from Manhattan. Complimentary shuttle service available within a five-mile radius. All guest rooms are wired for high-speed & Room Linx wireless internet access. Surrender to the Hyatt Grand Bed - featuring luxurious goose down pillows, triple sheeting, a thick down blanket - all piled atop a Sealy Posturepedic pillow top mattress. Check-in or out with a simple touch of a screen using the Express Check-in Kiosk. Retrieve flight information and boarding pass using the Hyatt Fast Board technology. Enjoy our Stay Fit at Hyatt program at the fitness center featuring Life Fitness cardio and strengthening machines with individual flat screen TVs, as well as an indoor pool and whirlpool. Satisfy your appetite for breakfast, lunch and dinner at Winfield's Restaurant winner of the Best Sunday Brunch by Greenwich Magazine. Relax in the Gazebo Bar for a specialty cocktail and a light fare menu. Or enjoy the ultimate in convenience when you dine in the comfort of your own room with our extensive Room Service menu. Restore your spirits after a workout with a power drink or snack at our Hyatt Stay Fit Gym. ... more   less 
Number of rooms
373

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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