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Hyatt Regency Greenwich

3.5 of 5 1800 East Putnam Avenue, Old Greenwich, CT 06870
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Certificate of Excellence 2014
Hyatt Regency Greenwich
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Hyatt Regency Greenwich
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535 reviews from our community

Traveler rating
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    87
    54
    27
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
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Chorleywood, United Kingdom
Top Contributor
173 reviews 173 reviews
82 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here for 3 nights whilst visiting my company's HQ and was impressed. It feels a little bit like Disney or the Epcot centre when you first arrive with the garden area inside, but the rooms were very nice and relatively good value

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Long Island
Top Contributor
62 reviews 62 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for our daughters wedding and could not be happier. Hotel is deceptively large and some rooms can be quite a hike from the elevators. Rooms were comfortable size,and bedding firm. The pillows were uncomfortably firm for me, and the air conditioning was difficult to control ; going from too cold to too warm. The one time we... More

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Stamford, Connecticut
Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked a room for a little local getaway with the wife. Room was nice and my wife loved the huge atrium with gazebo bar and restaurant, that feels like you are outside. I just happen to get a great rate at the time...so it was an overall great experience. I was put on a floor where the seemed to be... More

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Westfield, New Jersey
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I had a wonderful weekend getaway where the room rate was reasonable, the location central, the staff was incredibly courteous and rooms were spacious. The only, and I mean only issue, was the walls/doors between rooms were paper thin. I could hear phone calls, music, conversation and the TV at all hours through the locked pass through doors. I'd stay... More

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Reno, Nevada
Top Contributor
102 reviews 102 reviews
48 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was definitely a conference hotel, lots of meetings were going on. Valet was ridiculous $22, and still we had to pay $10 for parking pretty far from the hotel (they were having some rally in the parking lot so we had to walk, in the rain, pretty far). Had a room facing the atrium which was neat. The beds... More

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Will C, Guest Services Ambassador at Hyatt Regency Greenwich, responded to this review

Good Evening, I just wanted to take the time to thank you for your review of your recent stay with us this past October. I am glad to hear that you enjoyed your stay, especially your guest room and dining our options. I am very sorry to hear our recent parking situation inconvenienced you. We often have many events which... More

New Haven, Connecticut
Top Contributor
62 reviews 62 reviews
26 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was here on business and reserved a deluxe room. Very nice, exceptionally clean, spacious and all the necessary accoutrements.There is plenty to like here including an exceptionally professional front desk staff. I have two complaints which may seem minor to many but were of particular annoyance to me: 1. The hotel is in Connecticut so why are the local... More

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Will C, Guest Services Ambassador at Hyatt Regency Greenwich, responded to this review

Good Afternoon, Thank you for your recent review of your past stay with us this November. I am glad you hear you enjoyed your stay and that you had such wonderful interactions with my colleagues. Also, thank you so much for your suggestions on how we can improve. Those are two topics that have never been brought up to me... More

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

When I got to my room after checking in I noticed that the base of the telephone in my room was broken. I called tho operator to make let them know so that I wasn't charged with breaking it. Gisele at the pbx was awesome! Se assured me that they would take care of it. Well, about a minute later... More

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Will C, Guest Services Ambassador at Hyatt Regency Greenwich, responded to this review

Good Afternoon, Thank you so much for you wonderful feedback about your recent stay with us! I am so happy to hear that you received assistance so quickly after you called and the phones in your room were fixed. Also, thank you for your kind words about my colleague Giselle. She is an exemplary member of our team and represents... More

pittsburgh, pa
Contributor
17 reviews 17 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Everything was a disappointment. 1. I was told that I'd have to wait 15+ minutes for a bellman but was offered a cart to do it myself. I was parked in the rear parking lot and had to drag the cart quite a distance. Absurd. 2. Parking was a joke. The parking lot was always full; as a woman traveling... More

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Stafford, United Kingdom
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Hyatt is a well laid out hotel that is getting a bit dated these days and could do with a face lift. It is perfectly situated for business meeting for anybody in NY or Boston as you can drive to it in a couple of hours.

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Will C, Guest Services Ambassador at Hyatt Regency Greenwich, responded to this review

Good Morning, I just wanted to take a moment to thank you for your review and suggestions in regards to your past stay with us this September. We are fortunate to have a great location being only 40 minutes away from NY by train and as you said Boston as well, so I am glad this was convenient for you.... More

1 review
2 of 5 stars Reviewed 4 weeks ago via mobile

I came in here on a family stay to break on a trip from NYC Halloween party. I arrive and find no parking in the front, no you have to pay in the back. Slightly annoyed I find my way to the front desk despite being directed into a storage closet by the maids. Upon checking in, after about ten... More

Was this review helpful? Yes
Will C, Guest Services Ambassador at Hyatt Regency Greenwich, responded to this review

Good Evening, Thank your for leaving us with your feedback about your recent stay with us. I am very disappointed to read that you did not have an enjoyable stay. I fully understand the inconvenience of not having your requested room type available, and I am terribly sorry we were not able to accommodate you for the evening. This of... More

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Additional Information about Hyatt Regency Greenwich

Address: 1800 East Putnam Avenue, Old Greenwich, CT 06870
Phone Number:
Location: United States > Connecticut > Old Greenwich
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Greenwich 3.5*
Number of rooms: 373
Reservation Options:
TripAdvisor is proud to partner with Hyatt Hotels Corporation, Booking.com, Expedia, Travelocity, Hotels.com, getaroom.com, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your Hyatt Regency Greenwich reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Greenwich Hotel Old Greenwich
Greenwich Hyatt Regency
Hyatt Old Greenwich
Hyatt Regency Old Greenwich

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