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Comfort Suites Norwich

275 Otrobando Avenue, Norwich, CT 06360
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Best prices for: 1 room 1 guest
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Comfort Suites Norwich
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Comfort Suites Norwich
Comfort Suites Norwich
Comfort Suites Norwich
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150 reviews from our community

Traveler rating
    16
    38
    25
    23
    48
See reviews for
21
62
5
15
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Boston
Top Contributor
150 reviews 150 reviews
111 helpful votes 111 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We have stayed at this location a few times and this visit was disappointing. The room was overpriced but it was the only unit available. The facilities are undergoing renovations. Our major problem was the distinct odor of smoke in our room. The hotel touts a smoke-free environment but the aroma was nauseating as we entered the room for the... More 

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Contributor
12 reviews 12 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I stayed 4 nights and we really enjoyed our stay. The front desk staff greeted us with a smile and welcoming voice. The room was clean and everything worked. Construction was going on but on another floor. Breakfast was great. I have nothing bad to say. Keep up the good work and we look forward to returning... More 

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Averill Park, New York
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

We stayed here for 1 night for a concert at Mohegan Sun. We had a newly renovated room. Not sure what was new besides the carpet. It didn't even have a toilet paper holder in the bathroom and all of the fixtures we old and pitted and the shower curtain had rips in it. We were told to arrive early... More 

Was this review helpful? Yes 1
Westbrook, Maine, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 20, 2015

booked hotel under norwich inn and suits. who in turn have sold to comfort inn online pictures of the pool area not even close. hot tub now planter pool extremely small, coffee good though and close to casino

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed February 17, 2015

We booked a block of 12 rooms, 6 of which were to have king beds only 1 did. Birthday girl was suppose to have a suite and she had double beds. When we checked in they LOST our reservation! Luckily they had another room not near the block. Breakfast was a poor attempt at continental. Oh well lesson learned. Not... More 

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Trumbull
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 5, 2015

We recently had a great stay at this hotel, however it was the weekend and there were a few late revelers back from the casino yackin it up in the parking lot. Will ask for a room on the back side of the building next time. Apart from that, our room had just been remodeled and the bed was comfortable,... More 

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Nashua, New Hampshire
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed December 14, 2014

Stayed here since had a JT show at Mohegan Sun and it was close to venue. Hotel was under construction so it is hard to tell what it is really like. The front desk person was very friendly and pleasant. Was also nice to have been given a Happy Holiday card from the staff when checking in. Walking to the... More 

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed November 21, 2014

The hotel room was quite old and the computer in the business room was not working. The breakfast variety had only a few options and not even had hot meals; maybe because of we stayed on the weekday which didn't have many guests stay here. (I saw less than 10 car parked in the lots.) Normally, the hotel is busy... More 

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Elaine R, Manager at Comfort Suites Norwich, responded to this review

I apologize for any inconvenience. If you would like to discuss this further feel free to contact me at gm.ct006@choicehotels.com More 

Marlborough, Massachusetts
Top Contributor
123 reviews 123 reviews
13 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed November 16, 2014

Many things going on with this hotel. First, it is being renovated so you will have to look past that. Our room was very standard. 1 King for $158 on a Saturday night. The room was pretty clean although it could have been cleaner as there was a weird stain on the side of the mattress.. The bathroom was typical.... More 

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Fort Lauderdale, Florida
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 8, 2014

After reading negative reviews I was hesitate to book this hotel. I called the property directly and spoke to a young lady, Sabrina, at the front desk. I asked questions about the property and negative reviews. Sabrina honestly answered every question and, as a result of her excellent customer service, I took a chance and booked my stay. The hotel... More 

Was this review helpful? Yes 1
Elaine R, Manager at Comfort Suites Norwich, responded to this review

Thank you for taking the time to tell us about your recent stay. It was an absolute pleasure having you as our guest. Our staff will be thrilled to find out they were able to exceed your expectation and we all hope to see you again in the future. More 

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