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Comfort Suites Norwich

2.0 of 5 275 Otrobando Avenue, Norwich, CT 06360
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Comfort Suites Norwich
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Comfort Suites Norwich
Comfort Suites Norwich
Comfort Suites Norwich
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148 reviews from our community

Traveler rating
    15
    38
    25
    22
    48
See reviews for
21
61
5
14
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Averill Park, New York
1 review
2 of 5 stars Reviewed 6 days ago NEW

We stayed here for 1 night for a concert at Mohegan Sun. We had a newly renovated room. Not sure what was new besides the carpet. It didn't even have a toilet paper holder in the bathroom and all of the fixtures we old and pitted and the shower curtain had rips in it. We were told to arrive early... More 

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Westbrook, Maine, United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

booked hotel under norwich inn and suits. who in turn have sold to comfort inn online pictures of the pool area not even close. hot tub now planter pool extremely small, coffee good though and close to casino

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1 review
1 of 5 stars Reviewed 1 week ago via mobile

We booked a block of 12 rooms, 6 of which were to have king beds only 1 did. Birthday girl was suppose to have a suite and she had double beds. When we checked in they LOST our reservation! Luckily they had another room not near the block. Breakfast was a poor attempt at continental. Oh well lesson learned. Not... More 

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Trumbull
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We recently had a great stay at this hotel, however it was the weekend and there were a few late revelers back from the casino yackin it up in the parking lot. Will ask for a room on the back side of the building next time. Apart from that, our room had just been remodeled and the bed was comfortable,... More 

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Nashua, New Hampshire
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed December 14, 2014

Stayed here since had a JT show at Mohegan Sun and it was close to venue. Hotel was under construction so it is hard to tell what it is really like. The front desk person was very friendly and pleasant. Was also nice to have been given a Happy Holiday card from the staff when checking in. Walking to the... More 

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed November 21, 2014

The hotel room was quite old and the computer in the business room was not working. The breakfast variety had only a few options and not even had hot meals; maybe because of we stayed on the weekday which didn't have many guests stay here. (I saw less than 10 car parked in the lots.) Normally, the hotel is busy... More 

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Elaine R, Manager at Comfort Suites Norwich, responded to this review

I apologize for any inconvenience. If you would like to discuss this further feel free to contact me at gm.ct006@choicehotels.com More 

Marlborough, Massachusetts
Top Contributor
117 reviews 117 reviews
13 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed November 16, 2014

Many things going on with this hotel. First, it is being renovated so you will have to look past that. Our room was very standard. 1 King for $158 on a Saturday night. The room was pretty clean although it could have been cleaner as there was a weird stain on the side of the mattress.. The bathroom was typical.... More 

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Fort Lauderdale, Florida
Contributor
19 reviews 19 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 8, 2014

After reading negative reviews I was hesitate to book this hotel. I called the property directly and spoke to a young lady, Sabrina, at the front desk. I asked questions about the property and negative reviews. Sabrina honestly answered every question and, as a result of her excellent customer service, I took a chance and booked my stay. The hotel... More 

Was this review helpful? Yes 1
Elaine R, Manager at Comfort Suites Norwich, responded to this review

Thank you for taking the time to tell us about your recent stay. It was an absolute pleasure having you as our guest. Our staff will be thrilled to find out they were able to exceed your expectation and we all hope to see you again in the future. More 

Westchester
Top Contributor
88 reviews 88 reviews
32 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed October 31, 2014

I stayed twice in a weekend. I came up on a friday night with my daughter - we got there about 4:45pm - and found out the van for Mohegan Sun ran only once a hour - and the 5 and 6 van was already filled. We had to take a taxi - $14.00. But was able to book the... More 

Was this review helpful? Yes
Elaine R, General Manager at Comfort Suites Norwich, responded to this review

We appreciate all feedback and apologize for any inconvenience. To keep you as a regular guest we would like to discuss this matter further. Feel free to contact me at gm.ct006@choicehotels.com More 

2 reviews
5 of 5 stars Reviewed October 26, 2014

I stayed in a renovated room and I found it very nice. The bathroom was clean and the staff was very nice and friendly, they didn't treat me like a number. I would come back and stay again, easy on and off highway. I would stay again.

Was this review helpful? Yes
Elaine R, General Manager at Comfort Suites Norwich, responded to this review

We are glad you enjoyed one of our renovated rooms. We are still undergoing more renovations and should be done by the end of the year. Thank you for your patronage and hope to see you soon. More 

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Additional Information about Comfort Suites Norwich

Address: 275 Otrobando Avenue, Norwich, CT 06360
Location: United States > Connecticut > Mystic Country > Norwich
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Suites Norwich 2*
Number of rooms: 119
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Also Known As:
Comfort Suites Norwich Hotel Norwich
Norwich Comfort Suites

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