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All 5 Norwich hotels

Courtyard by Marriott Norwich

3.0 of 5 Hotel   |   181 West Town Street, Norwich, CT 06360
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Ranked #3 of 5 hotels in Norwich
A recent review
4 of 5 stars Reviewed May 28, 2014
John L Barrington, New Hampshire
  • Reviews (159)
  • Photos (34)
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159 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
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English first
Barrington, New Hampshire
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 28, 2014

Very nice modern lobby. All the needed business technologies can be found here. Food service in the lobby is very slow during the morning rush but it is good quality. Rooms are dated but clean & comfortable. The Prime Restaurant & Bar is right next door and is a very good steak house.

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3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 6, 2014

Good stay but pricey even with a military discount. Customer service was pretty good, but has some difficulty getting a roll away bed at night when daytime crew had left for the day. Plus the driver that shuttled to the casino made us feel uncomfortable to the point we opted to drive instead of riding with him.

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Burlington, Vermont
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 31, 2014

The room was clean and comfortable but it was difficult to sleep because we could hear the activity in the bathrooms next to us. Not only was the plumbing loud in the walls but we could also hear then the people in the room next to us blew their noses. The Starbucks in the lobby was nice, and the food... More

Was this review helpful? Yes 1
new haven, connecticut
Senior Contributor
44 reviews 44 reviews
23 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed March 17, 2014

Listen, I will start off by saying I have stayed in a lot of Marriott brand hotels in the past seven years. I have stayed in at least four of the updated versions of the Courtyard Marriott brands in different states. This hotel truly disappointed me. Service was good, the staff was excellent....the lobby is gorgeous...but the rooms were stuffy,... More

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WHGGuestService, Manager at Courtyard by Marriott Norwich, responded to this review

Thank you for your recent stay with us as well as your feedback. It is a pleasure to hear the staff was excellent and you found other attributes of our hotel pleasant. Your comments and suggestions regarding our rooms have not gone unnoticed. We will certainly use this feedback during our discussions with our team as we evaluate making updates... More

Glen Head
Senior Contributor
42 reviews 42 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 1, 2014 via mobile

Nice place clean rooms and lobby employees are friendly and attentive however the furnishings in the rooms and lobby are dated but adequate. The hotel is about 10 minutes from Mohegan sun casino and is booked through them when their hotel is filled. The price here is fair they have a restaurant on premises. They offer free wifi with the... More

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Hartford, Connecticut
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 1, 2014

Our stay at the Courtyard was adequate for the overnight stay. The recent reviews about the lobby area being updated and the rooms being dated are spot on. We have been staying at Holiday Inn recently because all of the hotels have been fully updated from top to bottom. The bathroom and surrounding area is where you can tell the... More

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Boston, Massachusetts
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 17, 2014

We stayed overnight during a visit to Mohegan Sun. It was only about 10 or so minutes away and is a very easy ride. It was near gas stations, and right off of the highway. The hotel itself was clean and decent for a one night stay. Neither my husband or I slept very well in the bed. The bed... More

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WHGGuestService, Manager at Courtyard by Marriott Norwich, responded to this review

Thank you very much for your recent stay with us as well as taking the time to review our hotel. I take feedback very seriously as it tells me what we are doing right and where we can improve. I am terribly sorry to hear that you had an uncomfortable night due to the sheets in your guestroom. We currently... More

New Haven, Connecticut
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 14, 2014

My husband and I stayed here for an early Valentine's day night out at the casino. Everyone at the hotel was so nice to us at check in and also when we checked out. The woman who runs the cafe is super helpful and friendly. We took the free shuttle to Mohegan and it was so much fun, the driver... More

Was this review helpful? Yes 1
Bridgeport, CT
Top Contributor
180 reviews 180 reviews
11 hotel reviews
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed February 3, 2014

I wouldn't even consider looking for another place to stay due to the "essence of gracious hospitality" exhibited by the staff here. From the moment we walked in the front door, to the moment we left the staff made us feel welcome and special! Carrie who checked us in, was/is phenomenal! The staff at The Bistro was welcoming, friendly and... More

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Port Chester, New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 3, 2014

My friends and I booked two rooms and stayed here overnight from a saturday to a sunday and had a great time. The rooms were clean and the staff were very friendly. We had a little mishap with our TV (It wasn't turning on) and called the front desk, and not even 5 minutes later a staff member showed up... More

Was this review helpful? Yes 1
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Additional Information about Courtyard by Marriott Norwich

Address: 181 West Town Street, Norwich, CT 06360
Phone Number:
Location: United States > Connecticut > Mystic Country > Norwich
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Norwich 3*
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Also Known As:
Courtyard By Marriott Norwich Hotel Norwich
Courtyard Norwich
Norwich Marriott
Norwich Courtyard

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Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
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