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Courtyard by Marriott Norwich

3.0 of 5
181 West Town Street, Norwich, CT 06360
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Courtyard by Marriott Norwich
Ranked #2 of 5 hotels in Norwich
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122 reviews from our community

Traveler rating
    32
    46
    21
    11
    12
See reviews for
Families
21
 
Couples
57
 
Solo
4
 
Business
14
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Tacoma
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 8, 2013

I'm visiting my husband who is here for an extended stay for work. So this review has a little for both. Pros: the rooms and hallways are clean and smell clean. The pool, spa, and exercise areas are clean. While there is the usual chlorine smell, it is not overpowering. The staff are friendly and knowledgeable. Cons: There are NO... More

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See 2 more reviews by KimN_WA for Norwich
WHGGuestService, Manager at Courtyard by Marriott Norwich, responded to this review
May 9, 2013

Thank you very much for your feedback, it is very important to us. We are glad you enjoyed our staff and the cleanliness of our hotel. The area does have a large need for efficiencies and that is why we work hard to ensure we have refrigerators and microwaves for all guests who request them but other than a few... More

New Jersey
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed May 6, 2013 via mobile

So, it's a Courtyard by Marriott. If you adjust your expectations so as not to expect any "frills", it fine. The rooms are adequate, the beds comfortable, flat screen TV in the room and a climate control system that works well. Service was fine as well. They brew Starbucks coffee in the lobby which is a big plus for me... More

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New Hampshire
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 of 5 stars Reviewed April 27, 2013

Staff was excellent! Friendly, personable and courteous. Everyone went the extra mile to be accommodating. We had asked for a pack-n-play, the one we received was in rough shape. An employee promptly brought a different one when we asked. They also asked where we would like rom to be located in the building when we checked in-which I have never... More

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Stamford, Connecticut
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 9, 2013

We decided to stay near the casinos and didn't want to pay thru the roof! Unfortunately in that area it is expensive especially on the weekends! This hotel was right in between both Foxwoods and Mohegan. The back road to Foxwoods was 15 min and highway to Mohegan about the same. Front desk was very friendly and I believe they... More

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NE USA
Top Contributor
143 reviews 143 reviews
14 hotel reviews
Reviews in 55 cities Reviews in 55 cities
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed April 9, 2013

In today's environment, when everyone seems 'too busy to be nice' it is truly appreciated that every (EVERY) staff member that I interacted with or passed in the hallway was courteous, helpful (knowledgeable) and personable. I've stayed here Mon-Fri for two weeks, now and am impressed that personnel are customer service oriented. This hotel's location is just off 395 and... More

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See 2 more reviews by ThePBR for Norwich
Chicago, IL
Top Contributor
59 reviews 59 reviews
31 hotel reviews
Reviews in 32 cities Reviews in 32 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 28, 2013

I checked in late on a business trip and the service desk employee must have noticed how exhausted I looked. I was upgraded to a Jacuzzi suite which was nice! I didn't want to get in the tub, though. It was a little dirty -- hairs in the tub and obvious that no one used it in a while. I... More

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Orford, New Hampshire
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed March 20, 2013

We've stayed at the Norwich Courtyard Marriott a number of times throughout the past 10 years for family events and visits. It continues to be an affordable and nice place to spend a night or two. While the rooms are standard hotel rooms, they are clean and comfortable. The breakfast from the Bistro in the front lobby was good and... More

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New York City, New York
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 14, 2013

I booked this hotel for a night after seeing the value of this hotel vs staying right at Mohegan. The best thing about this property is the shuttle which is about a 10-15 minute drive to the casino. You do have to book the shuttle in advance. Parking is easy and free. Upon checking in the lobby looked quite welcoming.... More

Was this review helpful? Yes 1
CT
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed March 4, 2013

Nice hotel with updated lobby. Good for a night out at Mohegan Sun casino. You can't reserve the free shuttle to casino until you check in and it fills up quickly on a weekend night. You may have to pay $14 for a taxi instead.

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Brewster, NY
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
Reviews in 22 cities Reviews in 22 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 16, 2013

We got our room through Priceline, the price was very good. the rooms were clean, the pool was clean and WARM (it was snowing outside) Morning staff is helpful... the coffee is kind of hidden. what can I say, the rooms are clean the staff is helpful the pool is lovely but small EXACTLY what you expect from Courtyard by... More

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See 2 more reviews by Woolite-13 for Norwich
 
 
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Hotel Summarization (Beta)

What travelers say

  • Mohegan sun(9)
  • Free shuttle(4)
  • Ground floor(3)
  • Very clean(3)

Additional Information about Courtyard by Marriott Norwich

Address: 181 West Town Street, Norwich, CT 06360
Phone Number:
Region: United States > Connecticut > Mystic Country > Norwich
Amenities:
Business Center Casino Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 hotels in Norwich
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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Also Known As:
Courtyard By Marriott Norwich Hotel
Courtyard By Marriott Norwich Hotel Norwich
Courtyard Norwich
Norwich Courtyard
Norwich Marriott

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Courtyard by Marriott Norwich
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