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Courtyard by Marriott Norwich

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181 West Town Street, Norwich, CT 06360
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Best prices for: 1 room 1 guest
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Courtyard by Marriott Norwich
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194 Reviews from our TripAdvisor Community

Traveler rating
    47
    69
    45
    17
    16
See reviews for
38
78
9
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
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    (194)
  • Mar-May only
    (44)
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    (67)
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    (48)
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    (35)
All months
Contributor
17 reviews 17 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very clean, staff very friendly, nice indoor pool, and work out facility. Starbucks was very good. surprised to see someone with pink hair at the desk, I felt like that was not a marriott standard. Music was a little loud in the lobby. Overall it was a nice stay good location for casinos, and they have a shuttle which is... More 

Was this review helpful? Yes 1
Rothesay, Canada
Senior Contributor
32 reviews 32 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed May 15, 2015

Long time Marriott fan---but this is definitely the worst yet. Numerous small issues in the room---lights not working, stains on the ceiling etc, and the Bistro people twice seemed totally overwhelmed Its close to the Casino, for which there is a shuttle. Lobby is really nice I will say, but looks like winners and losers alike treat the place as... More 

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Carmel, New York
Top Contributor
54 reviews 54 reviews
42 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed May 14, 2015

We stayed here for its proximity to Mohegan Sun. We didn't want to pay the crazy Mohegan Sun room rates so we chose The Courtyard. Basic hotel but gets the job done. The complimentary shuttle to Mohegan Sun makes this hotel a no brainer. The staff was friendly (including Norm the bus driver!) but I would say the rooms need... More 

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Salt Lake City, UT
Top Contributor
439 reviews 439 reviews
84 hotel reviews
409 helpful votes 409 helpful votes
4 of 5 stars Reviewed May 13, 2015

We chose this hotel based on it's location and the fact that's it's a Marriott. The room was nice but on the small side. It had a sofa, also a fridge and microwave. The heat had a constant fan. The bed was nice. Courtyards normally offer no free breakfast - and this one didn't - that's why we usually chose... More 

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connecticut
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed April 11, 2015

The bed is somewhat comfortable but not the best. The room is clean. We were told we would be given a room in a quiet spot. Not. Heard toilets flushing and shower taking all night from surrounding rooms. From early this morning the 2 ladies and little girl next door have shared their life with us. Walls and doors in... More 

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Boston, Massachusetts
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 25, 2015

Great hotel. We stayed here for a 50th birthday get together. Staff was very friendly, rooms clean & breakfast was perfect. Shuttles take you back and forth to Mohegan Sun. Would stay here again in the future

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Easthampton
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 23, 2015

Nice hotel. Clean, great smelling and friendly staff. Only problem -- we were on the 3rd floor and the guests above us were very loud and noisy. It's right by the highway and the off ramps, heard cars all night.

Was this review helpful? Yes 1
Seymour CT
Contributor
13 reviews 13 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed March 22, 2015

First of all, I booked this one night last minute stay for 3/20 checking in at 10:00 PM-check out by 3/21. This stay not only was unpleasant but also a hassle financially. This stay walk booked through TripAdvisor ($149.00) however upon checking my bank account, I was also charged separately by Courtyard Marriott of $130.00. This in itself is extremely... More 

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Boston, Massachusetts
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 4, 2015

Stayed here for a Friday night for a casino visit. The shuttle was great to and from-great drivers and prompt. You do need to sign up so FYI. I was there during a slower weekend night so no issues with that. Room was nice and had a balcony. Hint hint-for those who may and could use an outdoor area in... More 

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North Dartmouth, Massachusetts
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed February 24, 2015

This place has to be the worst Marriott I've ever stayed at the front desk help was terrible and the manager is and arrogant person who should not be dealing with customers unless he is working at a fast food place . He had no problem with about 49 of his customers being stranded at Mohegan sun because they canceled... More 

Was this review helpful? Yes 4
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