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All 5 Norwich hotels

Holiday Inn Norwich

3.0 of 5 Hotel   |   10 Laura Boulevard, Norwich, CT 06360
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Holiday Inn Norwich
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62%
Ranked #2 of 5 hotels in Norwich
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A recent review
5 of 5 stars reviewed 2 days ago
Kim T Wolcott, Connecticut, United States
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189 people have reviewed this hotel

Traveler rating
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See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Wolcott, Connecticut, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

I stayed at the HI Norwich for 2 nights with my teenage daughters. I have to say the customer service was exceptional from the call to add a night, all the way through checkout. Every single employee I cam across was friendly, courteous and wanting to make sure I was satisfied. I will tell everyone I know to stay here... More

Was this review helpful? Yes
Middletown, Connecticut
1 review
4 of 5 stars Reviewed 3 days ago NEW

Overall everything went smooth during my stay. The Sports Bar was great and the room was comfortable & clean. My ONLY complaint was that the toiletries were TINY! I would have needed 10 of those!! Thankfully Walmart is conveniently located!! I would stay again.

Was this review helpful? Yes
New York, New York, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Reading some reviews I was hesitant but gave it a go. Was going to concert at Mohegan sun. Well I must say was very happy with room and grounds. The staff was very helpful and the shuttle to arena was only 10 mins. We decided to stay at casino and taxi back was only 14 dollars. The only smell in... More

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Brian D, General Manager at Holiday Inn Norwich, responded to this review

Thank you for your comments. My team members always strive to go the extra mile. We look forward to your return visit. More

Connecticut, USA
Senior Contributor
28 reviews 28 reviews
26 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Holiday Inn in Norwich is a fairly decent Holiday Inn (probably even one of the better ones I've ever been in). The hotel is clean and has all of the amenities (indoor pool, small gym, free wifi, coffee in the lobby, small bar, and small restaurant). But it has all of these things at a basic level- nothing really... More

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Brian D, General Manager at Holiday Inn Norwich, responded to this review

Thank you for your comments I will share them with my team members More

Ontario, Canada
Top Contributor
50 reviews 50 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Checked in after a long trip. Room was clean but had a tough time getting over the musty smell in the room. Location is easy off easy on for the highway. Just your typical Holiday Inn, nothing out of the ordinary.

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Brian D, General Manager at Holiday Inn Norwich, responded to this review

We thank you for your comments. Could you call the property and inform us what room you were in so we can take care of the issue? Thanks again. More

1 review
1 of 5 stars Reviewed 4 weeks ago

That is all the hotel has the room looked nice but dated smelt musty the bathroom smelled like urine the room didn't fell like it was cleaned well in a while my wife and I slept with our clothing on on top of the top sheet The only good thing to say is they have a shuttle to the casino... More

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Brian D, General Manager at Holiday Inn Norwich, responded to this review

I am sorry the property did not meet your expectations, we just completed our remodel all our product is brand new. If you are ever in the area please reach out to us. We would love the chance to exceed your expectations. More

Atlanta, Georgia
Contributor
18 reviews 18 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 24, 2014

5 stars to the lady at the front desk on July 17, 2014 ... wish I could remember her name. She was awesome. The hotel itself is pretty average. I see other reviewers are all over the place from wonderful to terrible. Honestly, it's neither ... pretty basic. We got a good rate for our one night stay. The room... More

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Brian D, General Manager at Holiday Inn Norwich, responded to this review

Thank you for your comments. I will share them with Crystal the guest service agent. We hope to see you back soon. More

Cliffside Park, New Jersey, United States
Contributor
15 reviews 15 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 12, 2014 via mobile

The bed was comfortable, but the room smelled of smoke residue, though this hotel is smoke-free. The bathroom was dated and the shower did not feel clean. It is overpriced for what it is, but location is everything.....not far from the casino with a fee shuttle to boot. Just make sure to get there early enough to sign up for... More

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Brian D, General Manager at Holiday Inn Norwich, responded to this review

Thank you for your comments my team and I will review the room that you occupied as we just completed our renovation. We are always looking to improve our facility. Thanks again. More

West Hartford, Connecticut
Contributor
11 reviews 11 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 10, 2014

We booked two rooms at the Holiday Inn Norwich for a casino/bachelor party weekend get away. Try not to party in these rooms, they're too small and you'll be too cramped to have strippers jump around. Good thing is, Walmart and a liquor store are both very close by so you can easily obtain access to your party needs. We... More

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Brian D, General Manager at Holiday Inn Norwich, responded to this review

Thank your for your comments we are glad that you enjoyed yourself. We usually do not book bachelor parties due to noise and destruction. Your party could have not been too loud as we have a no tolerance policy. If another guest complains and we need to come up to your room more than once we ask you to leave.... More

Long Island, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 9, 2014

We just stayed here overnight because my daughter and I went to the Katy Perry concert at the Mohegan Sun Arena. The hotel is immaculate, the room simple but very clean and well-appointed. My daughter has allergies so I love that the hotel is pet- and smoke-free. We didn't get to use the pool but saw that the area was... More

Was this review helpful? Yes
Brian D, General Manager at Holiday Inn Norwich, responded to this review

Thank your for your comments I will share them with my team members. We strive to give exceptional service and it’s great to hear about it when we do. My team members and I look forward to your next visit. More

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Additional Information about Holiday Inn Norwich

Address: 10 Laura Boulevard, Norwich, CT 06360
Phone Number:
Location: United States > Connecticut > Mystic Country > Norwich
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Norwich 3*
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Also Known As:
Holiday Inn Norwich Hotel Norwich
Norwich Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Whether you are here for work or play, the newly renovated Holiday Inn Norwich is the perfect destination conveniently located off 1-395, exit 80 with spacious rooms and 8,000 sq.ft. of meeting space. Newly renovated guest rooms offer comfortable pillow top beds, HDTVs, microwave, refrigerators & free WiFi. Enjoy a swim in our indoor pool or re-energize in our fitness center. Dine in for lunch, dinner or to grab a drink in Scorzz Sports Bar & Grill. Scorzz also offers 13 HDTVs, pool tables, dart, shuffle board and other electronic games. With daily shuttle service to Mohegan Sun Casino only 3 miles away and close proximity to Foxwoods and Mystic plus several beaches, you will find that there’s plenty to do from playing by the seashore to testing your luck! *Daily complimentary shuttle service to Mohegan Sun Casino is available on a first come, first serve basis and must sign-up with the Front Desk at check-in. ... more   less 
Number of rooms
134

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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