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Holiday Inn Norwich

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10 Laura Boulevard, Norwich, CT 06360
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Holiday Inn Norwich
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226 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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East Haddam, Connecticut
Level Contributor
50 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Being close to the casino it's a good value. Bar is an attribute. Been here for business and pleasure. Helpful front desk. Clean which speaks volumes. Not a bad choice. Pool could've been cleaner but not the worst I've seen.

Was this review helpful? Yes
Brian D, General Manager at Holiday Inn Norwich, responded to this review

Thank you for your comments. It's great to here when we can exceed our guest’s expectations. I will look at the pool area as we just completed renovating this area. More 

Portland, Maine
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Like other reviewers, I chose The Holiday Inn Norwich because of its proximity to the casino. I am also a loyal Holiday Inn consumer and Priority Club member. It's right off of the highway, yet you do not hear the traffic noise. The lobby and front desk are clean and inviting - check-in was super fast and easy. My room... More 

Was this review helpful? Yes
Brian D, General Manager at Holiday Inn Norwich, responded to this review

Wow thanks for the great comments. Next time your down please ask for Wayne. He will assist you in Scorzz Sports Bar & Grill. The food is outstanding! We were voted for the best fare in Norwich for 2015. The drinks are to perfection and the staff is outstanding. Always willing to go the extra mile. We look forward to... More 

NYC
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Apparently their renovation is completed. Amenities include a Nice Sports bar with 2 pool tables and a Heated indoor pool which was right outside the elevators so you're not walking thru the lobby in a swimsuit. There is a 5 minute shuttle to Mohegan Sun on weekends however none during the week but THEY pay for your cab. Staff was... More 

Was this review helpful? Yes 1
Brian D, General Manager at Holiday Inn Norwich, responded to this review

Yes the renovation has been completed. Scorzz Sports Bar & Grill also has live entertainment on the weekends. We look forward to your next visit. More 

CT
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Solid 4 star hotel. Gave it 5 because it's better than its current 3.5. Clean, has a bar, no front desk issues. Free coffee in the morning, pretty sure it's pay for breakfast. I did not use any of the shuttles but good for a business stop. Not sure what else you need.

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Brian D, General Manager at Holiday Inn Norwich, responded to this review

Wow it's always nice to hear that we met your expectations. Next time you’re in town you should try Scorzz Sports Bar & Grill the food is great we serve fresh beef hand cut French fries and all our sauces are homemade. We are known for our burgers, wings and fries. More 

Chappaqua, New York
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 26, 2015

We stayed here when the Who were playing at Mohegan Sun. I have stayed at Mohegan Sun 4 times before this trip and I will return to this Holiday Inn from now on. The shuttle bus was efficient, the restaurant/ cocktail lounge was very good. I had one of the best burgers of my life there. The shuttle trip was... More 

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Brian D, General Manager at Holiday Inn Norwich, responded to this review

The Who, I heard that they put on a GREAT show this weekend. We are happy that we could be apart of your most enjoyable evening. My team members and I look forward to your next visit. More 

Moodus, Connecticut
Level Contributor
61 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 26, 2015

We stayed here the other day to go to a concert at the Mohegan Sun. Check in was quick, but waiting to sign up for the shuttle took awhile waiting for people to make up thier minds. The room was nice, but had a small bathroom. Beds were nice and everything was clean. We had to wait for the shuttle... More 

Was this review helpful? Yes
Brian D, General Manager at Holiday Inn Norwich, responded to this review

Thank you for your comments. We strive to give the best service to our guests at all times. It's nice to know that we added to your great night out. We look forward to your next visit. More 

Acton, Maine
Level Contributor
3 reviews
5 of 5 stars Reviewed May 19, 2015

My husband & I just got back form our 1st wedding anniversary and stayed here and got the Mohegan Sun package.. included room for two nights, complimentary drinks for 2, $15 coupon to use at their bar/grill Scorzz. Also breakfast for 2 each morning of our stay for free!! The food at both Scorzz and the restaurant for breakfast (i... More 

Was this review helpful? Yes
Brian D, General Manager at Holiday Inn Norwich, responded to this review

Thank you for the GREAT comments. Jeffery and Sharon are two great team members that we have at the hotel, they are always willing to go the extra mile. I will be sharing your comments with them as well as the rest of our team. Thanks again and we look forward to your next visit. More 

upstate NY
Level Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed May 14, 2015

My rating is related to the poor experience I had with their shuttle for Mohegan Sun. When I checked in and said I planned on using the hotel shuttle to/from Mohegan Sun, the front desk clerk, JESSE, asked me for my cellphone number and I obliged. Apparently, as I learned from the shuttle driver only because I brought it up,... More 

Was this review helpful? Yes 1
Brian D, General Manager at Holiday Inn Norwich, responded to this review

Thank you for your comments. The taxi should have been booked for you. I have corrected the issue with Jesse. I truly apologize for your inconvenience and hope you will give us another try when you are in the area. More 

Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 13, 2015

This was a very nice stay. The room was clean, the bed was very comfy. The balcony was very nice to have, I enjoyed my morning coffee out on the balcony taking in the sun. The drive to the casino is not long at all. I thought about staying a second night but the casino would have just taken my... More 

Was this review helpful? Yes
Brian D, General Manager at Holiday Inn Norwich, responded to this review

Thank you for your kind comments. It's great to hear that you won! We look forward to your next visit. Please try Scorzz Sports Bar & Grill. The food is great and the people are awesome as well. Thanks again. More 

New Hampshire
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed April 27, 2015

I will say that we were there the weekend that Kenny Chesney was playing at Mohegan Sun. However, the room rate was $409!!!! This is a Holiday Inn, not some 4* hotel. Beds were okay, room was okay. Nothing was over the top and nothing was awful. The shuttle to and from Mohegan Sun was a good feature. Staff wasn't... More 

Was this review helpful? Yes
Brian D, General Manager at Holiday Inn Norwich, responded to this review

We set our rates below our competition. We are the lowest in the area. The casino is 3 times the price. We value your opinion and thank you for your comments. Please keep in mind that we are the only full service property in the area. More 

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