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Holiday Inn Norwich

3.0 of 5 10 Laura Boulevard, Norwich, CT 06360
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Holiday Inn Norwich
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Holiday Inn Norwich
Holiday Inn Norwich
Holiday Inn Norwich
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211 reviews from our community

Traveler rating
    56
    62
    42
    22
    29
See reviews for
37
74
7
23
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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  • All months
    (211)
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    (44)
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    (65)
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    (43)
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1 review
2 of 5 stars Reviewed 3 days ago NEW

We arrived on a late Saturday afternoon when it was obvious that the front desk was busy with arrivals of lots of individuals ready for a fun evening at the casino. Unfortunately, the front desk was apparently not prepared for the crowd, which really wasn't that large, because the rudeness by the staff was evident before we even reached the... More 

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

On February 21,2015 my wife and myself stayed at the Holiday Inn Norwich located in Norwich, CT! We were attending a birthday party at Mohegan Sun. We arrived at the hotel in late morning but our room was not available. Vicky was very accommodating and offered to store our bag until returning later. Upon our return later Vicky checked us... More 

Was this review helpful? Yes
Brian D, General Manager at Holiday Inn Norwich, responded to this review

Thank you for your comments, they are greatly appreciated and I will share them with my team members. We are in the process of upgrading our internet service. We look forward to your return. On your next visit you should spend some time in Scorzz Sports Bar & Grill we offer a selection of great food and beverages and on... More 

Newington, Connecticut
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed at Holiday Inn Norwich on Feb 15th with six other families. Everything was wonderful!! Right from the first moment we walked in. The desk attendant was so kind and helpful, trying to get us all close together without any advance notice. Rooms were clean, spacious and very comfortable!! Pool was perfect, plenty of towels and chairs for us!... More 

Was this review helpful? Yes
Brian D, General Manager at Holiday Inn Norwich, responded to this review

WOW! Thank you! My team members and I are glad that we could make your stay memorable. We look forward to your return. Thanks again. More 

Fairfield, Connecticut
Contributor
14 reviews 14 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Holiday Inn on Valentines Day weekend instead of paying the insane prices at the casino itself. We were very surprised at how close it was to the casino (Approx 10 min), The comfort and the cleanliness of the rooms and how well breakfast was in the morning. If your heading up to the casinos and want... More 

Was this review helpful? Yes
Brian D, General Manager at Holiday Inn Norwich, responded to this review

Wow thanks for sharing your experience with us. Next time you’re in town you should check out Scorzz Sports Bar & Grill for entertainment and outrageous food. Once again thanks for the great comments. More 

Westbrook, Maine
1 review
5 of 5 stars Reviewed 5 weeks ago

I am just returning home from my visit to Holiday Inn Norwich during the Blizzard of 2015. The room was clean and comfortable and the location was close to Mohegan Sun. They also supply a free shuttle to the casino. We ended up having to extend our stay by one night because the blizzard caused the roads to be closed... More 

Was this review helpful? Yes
Brian D, General Manager at Holiday Inn Norwich, responded to this review

Thank you for your wonderful comments. I will definitely be sharing them with my team members. I have a great staff and they constantly give 200% it is great to have a team that I can depend on. Please ask for me the next time you visit. More 

Durham, Connecticut
1 review
1 of 5 stars Reviewed January 12, 2015

During the holiday season hotel prices are extremely high ~ unobtainable for working college students. My friend and I got tickets to a show at the Mohegan Sun New Year’s Eve. As a surprise our parents gave us that night at the Norwich Holiday Inn; a partner hotel. They had searched all the partner hotels for weeks, when finally a... More 

Was this review helpful? Yes
Brian D, Guest Relations Manager at Holiday Inn Norwich, responded to this review

Once again thank your for your comments. As you stated in your comments the Mohegan Sun honored your rate. You are incorrect. The Holiday Inn honored the rate. We worked diligently to find out what had occurred. We strive to give all our guests exceptional service and in this case we did once again. I do apologize that you felt... More 

Moodus, Connecticut
Top Contributor
50 reviews 50 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 10, 2015

We stayed here because we were going to a concert at a local casino. We didn't have to pay for the room because we belong to to the hotels reward program. The room was nice, and quiet. The pool looked nice but we didn't use it. The staff was very nice to deal with and went out of their way... More 

Was this review helpful? Yes
Brian D, General Manager at Holiday Inn Norwich, responded to this review

Thank you for your comments. I will check the room for the hair dryer as all our rooms are required to have them. Next time you’re in town try the restaurant for breakfast as it is very reasonable. We also have live entertainment on Friday’s and Saturday’s (After the football season). Once again thank you! We appreciate your patronage More 

1 review
2 of 5 stars Reviewed December 26, 2014

I stayed in the Holiday Inn Norwich in October 2014. I've waited to write this review because I was waiting on a response from the hotel's risk management department, which I did not receive. I found a live bed bug on one of the mattresses in our room. I promptly brought it down to the front desk and they changed... More 

Was this review helpful? Yes
Brian D, General Manager at Holiday Inn Norwich, responded to this review

We take bed bug issues seriously. We have a training program for the team members and treat rooms monthly as a preventative measure. I will reach out to our risk management team as they usually are in contact with our guests within the next 48 hours after incident. More 

Seminole, Florida
1 review
5 of 5 stars Reviewed November 17, 2014

I recently stayed at the Holiday Inn Norwich for some relaxing and a trip to Mohegan Sun. Hotel staff were all very friendly and polite. We were welcomed like they were truly glad to have us there. The rooms were large and very comfortable. The first thing I do when I get to a hotel room is check the cleanliness... More 

Was this review helpful? Yes
Brian D, General Manager at Holiday Inn Norwich, responded to this review

Thank you for all the great comments. Next time your in town you should try Scorzz Sports Bar & Grill the food is great and there's plenty to do! On Saturday's we have acoustic night 9 to 11. You'll love it. More 

boston MA
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 10, 2014

I've stayed here before and enjoyed it and had the pleasure of staying again- very affordable and the best thing is they have a shuttle to take you back and forth to Mohegan Sun. There were rowdy guests in the lobby as I was waiting for the shuttle but the front desk staff were very professional and the rowdiness stopped... More 

Was this review helpful? Yes 1
Brian D, General Manager at Holiday Inn Norwich, responded to this review

Thank you for your comments. I will share them with my staff members. Next time you’re at the property you need to check out Scorzz Sports Bar & Grill. The food is great and we have entertainment on Friday's and Saturday's. We look forward to your return. More 

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Additional Information about Holiday Inn Norwich

Address: 10 Laura Boulevard, Norwich, CT 06360
Phone Number:
Location: United States > Connecticut > Mystic Country > Norwich
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Norwich 3*
Number of rooms: 134
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Also Known As:
Holiday Inn Norwich Hotel Norwich
Norwich Holiday Inn

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