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All 5 Norwich hotels

Holiday Inn Norwich

3.0 of 5 Hotel   |   10 Laura Boulevard, Norwich, CT 06360
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Holiday Inn Norwich
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61%
Ranked #2 of 5 Hotels in Norwich
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 5 days ago
Annaline New York City, New York
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192 reviews from our community

Traveler rating
    50
    57
    39
    19
    27
See reviews for
33
66
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21
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
New York City, New York
Top Contributor
51 reviews 51 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stay at the Holiday Inn during a bike trip. Our room was luxurious and spacious. The bed was firm and I had an excellent night of rest. It was very convenient to have both a bar and restaurant at the hotel. We took advantage of the happy hour and our evening meal was really cheap. Breakfast was unimaginative but... More

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Brian D, General Manager at Holiday Inn Norwich, responded to this review

Thank you for your comments. Scorzz Sports Bar & Grill is a great place to hand out. I hope you enjoyed the 13 televisions and pool tables. More

Lakeland, Florida
Top Contributor
91 reviews 91 reviews
24 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Great service and attention especially by the front desk ladies and the shuttle drivers, will definitely stay there next time I am in the area. It is conveniently located right off the highway and near the Mohegan Sun with a great shuttle service

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Brian D, General Manager at Holiday Inn Norwich, responded to this review

Thank you for your comments. The property just came out of its remodel. I will share your comments with my team members. Thanks again. More

Kansas
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel two nights this past weekend, in the area for a family wedding. Customer service was above average but the property itself is the typical, tired mid-priced hotel. Our room was certainly adequate and the bed was OK but there was a strong urine smell in the bathroom. The WIFI was somewhat slow, flat screen TV... More

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Brian D, General Manager at Holiday Inn Norwich, responded to this review

Sorry we could change your expectations to great. My team and I strive for excellence and all comments are only to increase the next guest experience. Internet access is not usually an issue at the property. I will have my provider research the issue. Once again thank you for your comments. More

Wolcott, Connecticut, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed at the HI Norwich for 2 nights with my teenage daughters. I have to say the customer service was exceptional from the call to add a night, all the way through checkout. Every single employee I cam across was friendly, courteous and wanting to make sure I was satisfied. I will tell everyone I know to stay here... More

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Brian D, General Manager at Holiday Inn Norwich, responded to this review

Thank you for the great feedback. I will definitely share them with my team members. On your next visit you should try Scorzz Sports Bar & Grill, the food is great, and we just rolled out a new menu, 13 TV’s, pool tables, dart boards and shuffle board. We look forward to your return. More

Middletown, Connecticut
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Overall everything went smooth during my stay. The Sports Bar was great and the room was comfortable & clean. My ONLY complaint was that the toiletries were TINY! I would have needed 10 of those!! Thankfully Walmart is conveniently located!! I would stay again.

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Brian D, General Manager at Holiday Inn Norwich, responded to this review

Thank you for your comments. When you come back please let my team member know while making your reservation and I will make sure that we provide you with larger toiletries. Scorzz Sports Bar offers karaoke on Friday and beginning in September we begin Acoustic night on Saturday. More

New York, New York, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 10, 2014

Reading some reviews I was hesitant but gave it a go. Was going to concert at Mohegan sun. Well I must say was very happy with room and grounds. The staff was very helpful and the shuttle to arena was only 10 mins. We decided to stay at casino and taxi back was only 14 dollars. The only smell in... More

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Brian D, General Manager at Holiday Inn Norwich, responded to this review

Thank you for your comments. My team members always strive to go the extra mile. We look forward to your return visit. More

Connecticut, USA
Senior Contributor
28 reviews 28 reviews
26 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed August 10, 2014

The Holiday Inn in Norwich is a fairly decent Holiday Inn (probably even one of the better ones I've ever been in). The hotel is clean and has all of the amenities (indoor pool, small gym, free wifi, coffee in the lobby, small bar, and small restaurant). But it has all of these things at a basic level- nothing really... More

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Brian D, General Manager at Holiday Inn Norwich, responded to this review

Thank you for your comments I will share them with my team members More

Ontario, Canada
Top Contributor
50 reviews 50 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed July 31, 2014 via mobile

Checked in after a long trip. Room was clean but had a tough time getting over the musty smell in the room. Location is easy off easy on for the highway. Just your typical Holiday Inn, nothing out of the ordinary.

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Brian D, General Manager at Holiday Inn Norwich, responded to this review

We thank you for your comments. Could you call the property and inform us what room you were in so we can take care of the issue? Thanks again. More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed July 29, 2014

That is all the hotel has the room looked nice but dated smelt musty the bathroom smelled like urine the room didn't fell like it was cleaned well in a while my wife and I slept with our clothing on on top of the top sheet The only good thing to say is they have a shuttle to the casino... More

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Brian D, General Manager at Holiday Inn Norwich, responded to this review

I am sorry the property did not meet your expectations, we just completed our remodel all our product is brand new. If you are ever in the area please reach out to us. We would love the chance to exceed your expectations. More

Atlanta, Georgia
Contributor
18 reviews 18 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 24, 2014

5 stars to the lady at the front desk on July 17, 2014 ... wish I could remember her name. She was awesome. The hotel itself is pretty average. I see other reviewers are all over the place from wonderful to terrible. Honestly, it's neither ... pretty basic. We got a good rate for our one night stay. The room... More

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Brian D, General Manager at Holiday Inn Norwich, responded to this review

Thank you for your comments. I will share them with Crystal the guest service agent. We hope to see you back soon. More

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Additional Information about Holiday Inn Norwich

Address: 10 Laura Boulevard, Norwich, CT 06360
Phone Number:
Location: United States > Connecticut > Mystic Country > Norwich
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Norwich 3*
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Also Known As:
Holiday Inn Norwich Hotel Norwich
Norwich Holiday Inn

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