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Holiday Inn Norwich

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10 Laura Boulevard, Norwich, CT 06360
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Holiday Inn Norwich
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Holiday Inn Norwich
Holiday Inn Norwich
Holiday Inn Norwich
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220 reviews from our community

Traveler rating
    59
    65
    44
    23
    29
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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Acton, Maine
1 review
5 of 5 stars Reviewed 1 week ago NEW

My husband & I just got back form our 1st wedding anniversary and stayed here and got the Mohegan Sun package.. included room for two nights, complimentary drinks for 2, $15 coupon to use at their bar/grill Scorzz. Also breakfast for 2 each morning of our stay for free!! The food at both Scorzz and the restaurant for breakfast (i... More 

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upstate NY
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 1 week ago

My rating is related to the poor experience I had with their shuttle for Mohegan Sun. When I checked in and said I planned on using the hotel shuttle to/from Mohegan Sun, the front desk clerk, JESSE, asked me for my cellphone number and I obliged. Apparently, as I learned from the shuttle driver only because I brought it up,... More 

Was this review helpful? Yes 1
Contributor
14 reviews 14 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was a very nice stay. The room was clean, the bed was very comfy. The balcony was very nice to have, I enjoyed my morning coffee out on the balcony taking in the sun. The drive to the casino is not long at all. I thought about staying a second night but the casino would have just taken my... More 

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Brian D, General Manager at Holiday Inn Norwich, responded to this review

Thank you for your kind comments. It's great to hear that you won! We look forward to your next visit. Please try Scorzz Sports Bar & Grill. The food is great and the people are awesome as well. Thanks again. More 

New Hampshire
Contributor
13 reviews 13 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I will say that we were there the weekend that Kenny Chesney was playing at Mohegan Sun. However, the room rate was $409!!!! This is a Holiday Inn, not some 4* hotel. Beds were okay, room was okay. Nothing was over the top and nothing was awful. The shuttle to and from Mohegan Sun was a good feature. Staff wasn't... More 

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Brian D, General Manager at Holiday Inn Norwich, responded to this review

We set our rates below our competition. We are the lowest in the area. The casino is 3 times the price. We value your opinion and thank you for your comments. Please keep in mind that we are the only full service property in the area. More 

Strong, Maine
Top Contributor
59 reviews 59 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed April 16, 2015

This is a completely average Holiday Inn. It is an older one that has been (recently) remodeled. It is neat and clean but the rooms are a little drab. I would not hesitate to stay here but it's just a place to sleep. During my stays there were some sort of business event (somewhere?) and so the main parking lot... More 

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Brian D, General Manager at Holiday Inn Norwich, responded to this review

Thank you for your comments. Scorzz Sports Bar & Grill is a local attraction. The food is great! On your next visit if you are looking something other the Sports bar food, we have a large selection of the local area restaurants available at the desk. Once again we look forward to your return. More 

Contributor
17 reviews 17 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 29, 2015

This hotel is one of several, located in close proximity to Mohegan Sun Casino. A free roundtrip shuttle to the casino is provided, but you have to sign up in the lobby. While you have to anticipate your desired return time for the shuttle, there may be space available on an earlier return shuttle if you call the front desk.... More 

Was this review helpful? Yes 3
Brian D, General Manager at Holiday Inn Norwich, responded to this review

Thanks for the great review. We will take your thoughts on the van into consideration. We do not like to leave anyone behind, but do understand that your time is just as valuable. Once again thank you and we look forward to your next visit. More 

Northfield, Massachusetts
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 29, 2015

First time to Mohegan Sun and I was a little nervous about the mixed reviews and 3 star status. From the moment we walked in my fears were put to rest. We were offered complimentary drinks while waiting to check in. The room was clean and comfortable. The shuttle service was superb. Jeff our shuttle driver was very personable. To... More 

Was this review helpful? Yes 1
Brian D, General Manager at Holiday Inn Norwich, responded to this review

Thank you for sharing your comments with us. On your next visit you really should try Scorzz Sports Bar & Grill the food is great and offer live entertainment on Friday's. Thanks again More 

Senior Contributor
44 reviews 44 reviews
4 hotel reviews
5 of 5 stars Reviewed March 29, 2015

It a nice hotel. Enjoy the pool and the lounge/bar. Complainary beer. That was the fist that I see it happen. The shuttle to the casino was good as well. The rooms were nice. Staff was nice as well . Staff was helpful

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Brian D, General Manager at Holiday Inn Norwich, responded to this review

Thank your for your comments I will share them with my team members. It's always nice to see that we made your visit a special one. More 

Connecticut
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 16, 2015

We stayed at the Holiday Inn as we were attending a show at nearby Mohegan Sun. Whilst the hotel is most definitely a 2/3 star hotel, and it was overpriced being a Saturday with a popular show on nearby, I must say that I couldn't fault the hotel. The staff were so friendly, and couldn't do enough to help us,... More 

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Brian D, General Manager at Holiday Inn Norwich, responded to this review

Thank you for your comments. My team members are the greatest in the area. That's what makes our property succeed over the rest. We enjoy adding value to all our guests’ experience. Thanks again. More 

1 review
5 of 5 stars Reviewed March 9, 2015

My family and I had an excellent stay and there is not a thing I would change. We had two rooms and the front desk acknowledged this and had us blocked across the hall from each other, which was much appreciated. The shuttle driver Jeffrey was tremendous! There was a lot of us ready to head to the casino and... More 

Was this review helpful? Yes
Brian D, General Manager at Holiday Inn Norwich, responded to this review

Thank you for your wonderful comments on Jeffery he is a great asset to our team. I will share your comments with him and my team members. We hope you visit us again, soon. More 

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