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Holiday Inn Norwich

3.0 of 5 10 Laura Boulevard, Norwich, CT 06360
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Holiday Inn Norwich
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Holiday Inn Norwich
Holiday Inn Norwich
Holiday Inn Norwich
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206 reviews from our community

Traveler rating
    53
    61
    42
    21
    29
See reviews for
36
71
7
23
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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Durham, Connecticut
1 review
1 of 5 stars Reviewed 2 weeks ago

During the holiday season hotel prices are extremely high ~ unobtainable for working college students. My friend and I got tickets to a show at the Mohegan Sun New Year’s Eve. As a surprise our parents gave us that night at the Norwich Holiday Inn; a partner hotel. They had searched all the partner hotels for weeks, when finally a... More 

Was this review helpful? Yes
Brian D, Guest Relations Manager at Holiday Inn Norwich, responded to this review

Once again thank your for your comments. As you stated in your comments the Mohegan Sun honored your rate. You are incorrect. The Holiday Inn honored the rate. We worked diligently to find out what had occurred. We strive to give all our guests exceptional service and in this case we did once again. I do apologize that you felt... More 

Moodus, Connecticut
Top Contributor
50 reviews 50 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here because we were going to a concert at a local casino. We didn't have to pay for the room because we belong to to the hotels reward program. The room was nice, and quiet. The pool looked nice but we didn't use it. The staff was very nice to deal with and went out of their way... More 

Was this review helpful? Yes
Brian D, General Manager at Holiday Inn Norwich, responded to this review

Thank you for your comments. I will check the room for the hair dryer as all our rooms are required to have them. Next time you’re in town try the restaurant for breakfast as it is very reasonable. We also have live entertainment on Friday’s and Saturday’s (After the football season). Once again thank you! We appreciate your patronage More 

1 review
2 of 5 stars Reviewed 4 weeks ago via mobile

I stayed in the Holiday Inn Norwich in October 2014. I've waited to write this review because I was waiting on a response from the hotel's risk management department, which I did not receive. I found a live bed bug on one of the mattresses in our room. I promptly brought it down to the front desk and they changed... More 

Was this review helpful? Yes
Brian D, General Manager at Holiday Inn Norwich, responded to this review

We take bed bug issues seriously. We have a training program for the team members and treat rooms monthly as a preventative measure. I will reach out to our risk management team as they usually are in contact with our guests within the next 48 hours after incident. More 

Seminole, Florida
1 review
5 of 5 stars Reviewed November 17, 2014

I recently stayed at the Holiday Inn Norwich for some relaxing and a trip to Mohegan Sun. Hotel staff were all very friendly and polite. We were welcomed like they were truly glad to have us there. The rooms were large and very comfortable. The first thing I do when I get to a hotel room is check the cleanliness... More 

Was this review helpful? Yes
Brian D, General Manager at Holiday Inn Norwich, responded to this review

Thank you for all the great comments. Next time your in town you should try Scorzz Sports Bar & Grill the food is great and there's plenty to do! On Saturday's we have acoustic night 9 to 11. You'll love it. More 

boston MA
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 10, 2014

I've stayed here before and enjoyed it and had the pleasure of staying again- very affordable and the best thing is they have a shuttle to take you back and forth to Mohegan Sun. There were rowdy guests in the lobby as I was waiting for the shuttle but the front desk staff were very professional and the rowdiness stopped... More 

Was this review helpful? Yes 1
Brian D, General Manager at Holiday Inn Norwich, responded to this review

Thank you for your comments. I will share them with my staff members. Next time you’re at the property you need to check out Scorzz Sports Bar & Grill. The food is great and we have entertainment on Friday's and Saturday's. We look forward to your return. More 

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 28, 2014

I recently stayed at the Norwich Holiday Inn while in town for my grandmother's funeral. Granted, this hotel had the last remaining rooms available in the Norwich area for the last minute notice that I had been given. The first thing that I encountered when I arrived at the Holiday Inn was the large crowd of young 20 somethings standing... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Norwich, responded to this review

Dear Will T, Thank you for taking the time to post a review of our property. Please accept our sincerest apology for the over-all issues you had during your stay. Your feedback is very important to us as this continually helps us improve the facilities and guest services we offer to our guests. We have sent you a private message... More 

Cambridge, MA
Top Contributor
148 reviews 148 reviews
30 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed October 27, 2014

Me and some friends stayed here overnight for a concert at Mohegan Sun. The rate was jacked up for the show but that is normal. The room was large and clean and they even provided a cot for us since two of did not want to share a bed. The front staff was pleasant, the shuttle service was great as... More 

Was this review helpful? Yes
Brian D, General Manager at Holiday Inn Norwich, responded to this review

My team members and I are greatly appreciative of your comments. It's great when we can meet and exceed your expectations. We look forward to your return. More 

Marlborough, Massachusetts
Top Contributor
106 reviews 106 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed October 26, 2014

Great service. Any personal that we ran into or spoke with were super nice and very helpful. When we first walked in it was very busy so they had a free complimentary beverage (beer or wine). Because it was so busy (concert and wedding) there was not much parking. Our room was standard. Clean, comfortable beds. The bathroom was tiny... More 

Was this review helpful? Yes
Brian D, General Manager at Holiday Inn Norwich, responded to this review

Thank you for your comments. We will look in to the noise issue as we rarely get complaint’s, the property also offers additional parking in the rear of the building. We hope to see you back soon. More 

Glenville, New York
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 14, 2014

We started our trip with a few reservation problems. The only reason I mention this is because the hotel management and staff made every effort to fix the glitches, and they did! The hotel staff was super friendly, the room was very clean, spacious and comfortable. They have a casino shuttle that ran every half hour, was very prompt and... More 

Was this review helpful? Yes
Brian D, General Manager at Holiday Inn Norwich, responded to this review

Thank you for your comments. It's great when we meet all your expectations. We look forward to your next visit. More 

Hartford, Connecticut
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed October 8, 2014

We made very last minute reservations to stay here - and while the hotel was booked to capacity - I made my room request known on the phone and when I checked in they gave me exactly the room proximity I had asked for! The room was very nice and clean and quiet - the only complaint I had was... More 

Was this review helpful? Yes 1
Brian D, General Manager at Holiday Inn Norwich, responded to this review

Thank you for your comments. We look forward to your return. If you have a moment I would love to know the room number so that we can clear up the issues that you spoke about in your review. Thanks again. More 

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Additional Information about Holiday Inn Norwich

Address: 10 Laura Boulevard, Norwich, CT 06360
Phone Number:
Location: United States > Connecticut > Mystic Country > Norwich
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Norwich 3*
Number of rooms: 134
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Also Known As:
Holiday Inn Norwich Hotel Norwich
Norwich Holiday Inn

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