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Holiday Inn Norwich

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10 Laura Boulevard, Norwich, CT 06360
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Holiday Inn Norwich
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251 Reviews from our TripAdvisor Community

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Griswold, Connecticut
2 reviews
5 of 5 stars Reviewed yesterday NEW

Loss of power due to storm on 5 February resulted in needing a place to stay. Holiday Inn Norwich had the rooms we needed (2 rms with 2 queen beds) available at the last minute. Clean and comfortable rooms. Sports bar with food service (dinner) and the breakfast in the morning were excellent. As always, Vicki was exceptionally friendly and... More 

Helpful?
Thank larry864
stamford, ct
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stay here several times a year for a quick overnight. Front Desk (Vicky, in particular) are always friendly and welcoming. Vicky is a gem and she get's things done.!! There is nothing worse than staff who are not empowered to make decisions and make guests happy. We don't spend much time at the hotel, so can't comment on the... More 

Helpful?
Thank mrskenny
Brian D, General Manager at Holiday Inn Norwich, responded to this review

Thank you for the great comments. Will defiantly be sharing them with Vicky. Next time your in town try Scorzz Sports Bar & Grill the food and service is outstanding. Thanks again. More 

Connecticut
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Rooms were spotless, comfy beds. One elevator was broken and the parking lot was extremely slippery after a snow storm earlier that day. Could have pretreated the lot for your guests. Staff were friendly & the pool was nice for a quick dip. Will definitely be back.

Helpful?
Thank Stephanina203
Brian D, General Manager at Holiday Inn Norwich, responded to this review

Thank you for your comment. Will look into the parking lot as it is contracted and the company is always spot on. See you soon. More 

Depew, New York
1 review
5 of 5 stars Reviewed 1 week ago

From the minute we walked in to the minute we checked out the staff was so nice. There was a bus that took us back and forth to the casino and jeffery was the greatest. You can really tell that the staff cares about your stay! I would suggest anyone to stay there its just a quick little ride over... More 

Helpful?
Thank Mary S
Brian D, General Manager at Holiday Inn Norwich, responded to this review

WOW your review will be greatly appreciated by all my team members. We always strive to meet guest excellence with each and every guest we come in contact with. It's great when we can make your time with us special. Thanks again More 

Boston, Massachusetts
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We booked here last minute due to a snow storm and the rate was higher than we would have liked but much cheaper than surrounding hotels. Our reason for staying was to see a free concert at Mohegan Sun, so we figured if that if we had to stay overnight due to the weather, at least we didn't have to... More 

Helpful?
Thank cricketboston
Brian D, General Manager at Holiday Inn Norwich, responded to this review

Thank you for your comments. Our team members are the ones that make our property a success. We all strive to give the best guest service possible. We look forward to you next visit. More 

Taunton, Massachusetts
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We went to see Aretha a Mohegan Sun. The HI was close and had a great shuttle service. Our TV had intermittent service but since we were not there to watch TV, it was not a big deal. The bar was fun after the show and the staff was very nice.

Helpful?
Thank Michaeline S
Brian D, General Manager at Holiday Inn Norwich, responded to this review

Thank you for staying with us. We really appreciate your comments. I will have me engineer check into the television issue. We hope to see you again soon. More 

Randolph, Vermont
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 weeks ago

As ihg members we chose to stay at this hotel because the rates/points were reasonable and they offered shuttle service to Mohegan Sun Casino. The hotel was very nice but the staff made the stay exceptional. Vicky at the Front Desk, Sharon in the restaurant for breakfast and the wonderfully kind shuttle driver ( sorry I don't remember his name)... More 

Helpful?
Thank meg52-17
Brian D, General Manager at Holiday Inn Norwich, responded to this review

My team and I thank you for visiting with us. We hope you come back soon. Next time please join us at Scorzz Sports Bar & Grill the food, service and entertainment is great! Once again thank you. More 

Ludlow, Massachusetts
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 5, 2016

We stayed overnight New Year's Eve. 3 couples, 3 rooms, 2 were adjoining. The very clean rooms are very large with comfortable king size beds. Check in was easy, complimentary beverages were an added plus. Although only one of the elevators was working, it wasn't a very long wait to get to our rooms. Free shuttle to Mohegan Sun was... More 

Helpful?
Thank fly246
Brian D, General Manager at Holiday Inn Norwich, responded to this review

More 

Rehoboth Beach, Delaware
1 review
5 of 5 stars Reviewed January 4, 2016

The staff of this hotel was a blessing to our family when tragedy struck. We had to travel north from Delaware for a funeral the first week of December. The first thing on my mind was getting a comfortable room where we could stay, since our many relatives are spread all over Connecticut, and we needed a central location. Our... More 

Helpful?
Thank Cheryl L
Brian D, General Manager at Holiday Inn Norwich, responded to this review

The entire team is sorry for your loss, we are glad that we could be there to assist in your time of need. We all hope you can visit us again under better circumstances. More 

Brooklyn, New York
1 review
5 of 5 stars Reviewed December 29, 2015

I was there On August 21, 2015 - August 22, 2015. The room was clean. The bed was very comfortable. We had a fabulous dinner dance. The DJ was excellent. The hotel staff was very helpful. I needed to use the internet, and the staff directed me to where the computers were located for the hotel's guests. This was very... More 

Helpful?
Thank Heather B
Brian D, General Manager at Holiday Inn Norwich, responded to this review

Thank you for your response. We love to make Every guest experience a memorable one. Happy New Year. More 

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