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Holiday Inn Norwich

3.0 of 5
10 Laura Boulevard, Norwich, CT 06360
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Holiday Inn Norwich
Ranked #3 of 5 hotels in Norwich
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131 reviews from our community

Traveler rating
    31
    35
    27
    15
    23
See reviews for
Families
21
 
Couples
46
 
Solo
5
 
Business
13
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
East Granby, Connecticut
Senior Contributor
45 reviews 45 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed May 13, 2013 NEW

My wife brought me here for a birthday trip to the casino. There was a funk to the carpets in the floor we stayed on but the room didn't look to bad at first. It had a fridge which is always a plus and it was in decent shape. As soon as we got there the toilet wouldn't flush. They... More

Was this review helpful? Yes
Brian D, General Manager at Holiday Inn Norwich, responded to this review
May 16, 2013

We sincerely apologize for not meeting your expectations. I have spoke with the chief engineer about the plumbing issues so that they may be addressed properly. We have also instructed our shuttle drivers to do periodic floors walks to prevent future hallway disturbances. We strive to provide great guest experiences and when we fall short we value your comments so... More

Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 8, 2013

First of all, when I stay at a hotel, I'm not a guest, I'm a paying customer! This being said, I was a 'guest' at this hotel from Feb. 19-21 as I was moving from Mystic to another location in Connecticut. During the first night at the hotel, my brand new 2013 car was vandalized in the Holiday Inn parking... More

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1 review
5 of 5 stars Reviewed March 31, 2013 via mobile

Spent one night at this hotel and enjoyed our stay. Anna was very pleasant at the front desk and helpful. We asked for a room move and she happily moved us and even gave us drink coupons for having to move. Shuttle driver was great! We used the shuttle to commute to Mohegan. Awesome service that you offer! Loved the... More

Was this review helpful? Yes
kwsun12, Director of Sales at Holiday Inn Norwich, responded to this review
April 2, 2013

Thank you Forrett for your review of your recent stay with. We appreciate all the comments that you left, and will make sure that the service in our breakfast restaurant WOWs you the next time you stay with us. Thank you again and look forward to seeing you again soon! More

Norwich, Connecticut
1 review
2 of 5 stars Reviewed March 24, 2013

After booking a room at this hotel online, I was very disappointed when we arrived! I had asked for a non smoking room with a King sized bed. The non smoking part of the request was for me I am an asthmatic and can not tolerate smoke. The king sized part of the request was for my partner who is... More

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Brian D, General Manager at Holiday Inn Norwich, responded to this review
April 6, 2013

I appologize that we could not accomodate you requests. After reviewing your reservation there were no additional comments requesting the king size bed or non-smoking room. Priceline reservations come over as what ever is available at the property. We always try to accomodate our guests upon arrival under these reservations. I am truely sorry that we could meet your requests. More

Boston
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 18, 2013

We stayed here for St Patty's weekend on a trip to Mohegan. We had originally booked two rooms at the casino for almost $400 a room and after looking around i found this hotel and we literally got two king suites on the 6th floor for less than the price of one standard room at the casino. The check-in /... More

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Brian D, General Manager at Holiday Inn Norwich, responded to this review
March 25, 2013

Thank you for your outstanding comments we try to give all our guests that special touch. We appreciate you patronage More

West Haven, Connecticut
Contributor
18 reviews 18 reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 13, 2013

I stayed here for my birthday March 1st because Jasen Aldean was playing the rooms at Mohegan were a minimum of $450 and I could never afford to pay that and afford to eat or gamble. So I checked around for hotels with a shuttle that give military discounts. This hotel was clean, comfortable and the staff were wonderful !!!... More

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Brian D, General Manager at Holiday Inn Norwich, responded to this review
March 15, 2013

Thank you for your comments. Our team members are committed to delivering great guest service. We hope to see you back in the near future. More

East Haven, Connecticut
1 review
5 of 5 stars Reviewed March 11, 2013

A group of 5 of us decided to take a last minute trip to Mohegan Sun and needed somewhere reasonable to stay. The price was great for a last minute Saturday night. The shuttle was on time and very accommodating. The rooms were very clean and having the fridge was convenient. Check in took only a few minutes, and check... More

Was this review helpful? Yes
Brian D, General Manager at Holiday Inn Norwich, responded to this review
March 15, 2013

It’s great when we can make your experience a memorable one. We love to exceed our guest’s expectations. Please come back and see our new look after June. More

Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 4, 2013

The staff of the Holiday Inn bent over backwards to help me plan a surprise for my husbands surprise birthday. They went above and beyond the call of duty to set up a beautiful surprise in our room, and a shuttle to the casino. FANTASTIC - oh, did I mention the awesome breakfast!!! GREAT JOB!!!

Was this review helpful? Yes
Brian D, General Manager at Holiday Inn Norwich, responded to this review
March 8, 2013

We’d like to thank you for your great comments; it’s great when we can make your stay memorable. I will share your comments with my team members. Thanks again. More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 18, 2013 via mobile

When we first arrived for our 3pm check~in, there was a huge line. We waited and were offered a complimentary glass of wine. This was unexpected but welcomed. It all soon became clear why the glasses of wine were being offered. When we finally got up to the desk~ they not only told us the room was not ready but... More

Was this review helpful? Yes 1
Brian D, General Manager at Holiday Inn Norwich, responded to this review
February 24, 2013

Thank you for your comments. Superman is a great asset to the property. I apologize for not meeting your expectations. We strive to give superior service and there are no excuses when we fall short. I will share your comments with Jerry thanks again. More

Massachusetts
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed February 12, 2013

If you are looking for a lot of bells and whistles, spend the $600 to stay at the nearby casino hotels. If you are looking for a clean, quiet, reasonably priced and centrally located hotel with a friendly staff while you are visiting Mohegan Sun, check out the Holiday Inn. We recently spent 2 nights here during the infamous Blizzard... More

Was this review helpful? Yes
Brian D, General Manager at Holiday Inn Norwich, responded to this review
February 13, 2013

Thank you for your comments. We are beginning our remodel in April, so please come and experience our new look in June. We would love to have you back. More

 
 
Holiday Inn Norwich
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Hotel Summarization (Beta)

What travelers say

  • Mohegan sun(12)
  • Free shuttle(5)
  • Pool area(3)

Additional Information about Holiday Inn Norwich

Address: 10 Laura Boulevard, Norwich, CT 06360
Phone Number:
Region: United States > Connecticut > Mystic Country > Norwich
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 hotels in Norwich
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
(POOL CLOSED FOR RENOVATIONS). Whether you are here for work or play, the Holiday Inn Norwich is the perfect destination conveniently located off 1-395, exit 80 with spacious rooms and 8,000 sq.ft. of meeting space. Guest rooms offer comfortable pillow top beds, HDTVs, microwave, refrigerators & free WiFi. Enjoy a swim in our indoor pool or re-energize in our fitness center. Dine in for lunch, dinner or to grab a drink in Scorzz Sports Bar & Grill. Scorzz also offers 13 HDTVs, pool tables, dart, shuffle board and other electronic games. With daily shuttle service to Mohegan Sun Casino only 3 miles away and close proximity to Foxwoods and Mystic plus several beaches, you will find that there’s plenty to do from playing by the seashore to testing your luck! *Complimentary shuttle to Mohegan Sun Casino is available on a first come, first serve basis and must sign-up with the Front Desk at check-in. ... more   less 
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Also Known As:
Holiday Inn Norwich Hotel
Holiday Inn Norwich Hotel Norwich
Norwich Holiday Inn

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