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All 5 Norwich hotels

The Spa at Norwich Inn

3.5 of 5 Spa   |   607 West Thames Street, Norwich, CT 06360
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Ranked #1 of 5 Hotels in Norwich
A recent review
3 of 5 stars Reviewed January 1, 2010
smokeyboston Quiet Corner
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321 reviews from our community

Traveler rating
    150
    67
    39
    37
    28
See reviews for
42
91
20
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
There are newer reviews for The Spa at Norwich Inn
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Connecticut
2 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 6, 2010

I had a gift certificate for $250 for a spa treatment here. I decided to go with a beauty day and have hair, make up, etc. since I'd just had a baby. Well, the $250 JUST barely covered hair. I had highlights and a cut. The highlights were terrible. I actually ended up having them fixed at my normal salon,... More

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Quiet Corner
1 review
3 of 5 stars Reviewed January 1, 2010

After reading the reviews, I felt compelled to write one of my own. I've been coming to the spa for the past five years now. Over all, service, food, cleanliness and spa treatments have always been nice. The shampoos and lotions in the spa showers are wonderful. I have never stayed overnight, so I can't remark about the rooms. I... More

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nyc
1 review
1 of 5 stars Reviewed October 11, 2009

They can care less about you. We had a nice time. Service was, for the most part, very good, food was great. We had no issues really until check out. The bill is very confusing, maybe deliberately so. I thought it came out to more than I expected, but paid it. If I had a question, I could always call.... More

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nj
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 10, 2009

We went for a girls spa getaway and what a disappointment! The spa treatments were fine but the staff at the front desk of the spa was not. They signed us up for classes but didn't bother to tell us that there was a charge. When we found out about the charge and asked to cancel, they gave us a... More

Was this review helpful? Yes 1
NJ
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 27, 2009

My wife booked a stay for our anniversary for the long Memorial Day weekend. The accommodations are way past their prime and the entire site needs updating: the grounds, the rooms, the halls, everything. The rooms are incredibly small and cramped. There are no refrigerators in the room nor are there ice machines available and you must call to have... More

Was this review helpful? Yes 1
bethlehem pa
Reviewer
5 reviews 5 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 11, 2009

My husband and I spent the night at the Spa at Norwich Inn. We went to a concert at one of the near by casinos and were not willing to pay $600 for a room there. For about half the price we stayed at the inn and had a wonderful time. Although we didn't have time to schedule a spa... More

Was this review helpful? Yes 1
Massachusetts
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 6, 2009

I recently returned from a two day stay at the Spa at Norwich Inn. I don't know if the management has read the previous reviews but my small group received outstanding service. We were greeted graciously, asked about our stay, the food, etc. The service in the restaurants was extremely attentive. The rooms are very nice and spacious. The spa... More

Was this review helpful? Yes 1
a60chevy
Contributor
18 reviews 18 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed February 16, 2009

We arrived and were greeted at the door. After that, never even a "how are you" for the entire stay. Staff did not seem to be attentive at all during check in, check out and especially in the Ascot Pub. Absolutely the slowest, worst service I have had in a long time. "would you like water with your drinks?" sure....never... More

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Bedford Hills Westchester NY
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 24, 2008

I franly do not know where to begin. This is not in any shape or form a moden class A resort, At best this is a very old run down inn with an old out of date 'spa' which is really not a first class spa either. The bad news started in the little ( I mean TINY) room called... More

Was this review helpful? Yes 1
New Hampshire
Contributor
14 reviews 14 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed November 5, 2008

I recently stayed at the property while on a business conference and was very pleased with all elements of my stay. Reservations were handled professionally and check-in was a little difference as the front office staff sits behind desks and with multiple people checking in, it was a bit confusing - although the staff was very friendly. Personal preference, but... More

Was this review helpful? Yes 1
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Additional Information about The Spa at Norwich Inn

Address: 607 West Thames Street, Norwich, CT 06360
Location: United States > Connecticut > Mystic Country > Norwich
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Spa at Norwich Inn 3.5*
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Also Known As:
The Spa At Norwich Hotel Norwich
Spa Norwich

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