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The Spa at Norwich Inn

Hotel website
607 West Thames Street, Norwich, CT 06360
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The Spa at Norwich Inn
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The Spa at Norwich Inn
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366 reviews from our community

Traveler rating
    170
    79
    48
    39
    30
See reviews for
53
98
25
5
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Stamford
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I spent an overnight recently at the Spa. It had been on my life list for about 3 years and I decided to make it happen. Cheryl was the person I spoke with when making my reservations and appointments for the spa. She was a good listener and within 10 minutes my 2 days were personally scheduled. I arrived early... More 

Was this review helpful? Yes 1
Marlborough, Connecticut
Contributor
20 reviews 20 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My mom and I stayed here this week. We needed some rest time after having a terrible winter and I'm glad we chose The Spa at Norwich Inn. It was just what we needed after caring for and then losing my dad after a very dark and sad winter. The staff was very professional, willing to accommodate us for even... More 

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Cumberland, Rhode Island
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently snuck away by myself to this peaceful inn for some much needed R & R. The room was a little dated & worn, but comfortable & quiet. I was certainly not going to complain since I was using the free room voucher I got with my Christmas gift card from my husband. As for the facilities, they continue... More 

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I spent a day at the day spa for a self-birthday present. If you read my prior reviews of other places I am quite honest. I truly have nothing negative to say about this place. It's been 10 years since my last visit and it's even better than I remember. I got the revitalizer package. The whirlpool was clean and... More 

Was this review helpful? Yes 1
Bridgeport, Connecticut
Senior Contributor
43 reviews 43 reviews
23 hotel reviews
46 helpful votes 46 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Inn and Spa for people who don't know any better..... We should of turned around after we opened the door from the fragrant mold, but we were so desperate that we decided if we enjoy cocktails we could overcome the smell in villa 712. Well,,,,, Our villa was like an outdated early 80's former frat party room. We thought villa... More 

Was this review helpful? Yes 10
West Babylon, New York, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

My friends and I attended the spa for the day. We went on a weekday which offers "cheaper" package deals than on the weekends. (great deal for us private non-profit special education teachers) Our package included a 50 and 25 min spa service, fitness class, lunch, tea and scones, wine tasting, and access to all spa accomodations which included sauna,... More 

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Norwich, Connecticut
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had an amazing day at the inn. My daughter and I do an annual visit and don't want to leave at the end of the day. Would highly recommend a day of pampering to everyone. Have spoken with ladies who have tried other spas and all say the Inn is the best.

Was this review helpful? Yes 1
Top Contributor
54 reviews 54 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We got a villa and stayed here with friends in January. VERY spacious and clean rooms. The fireplace is a great addition, and they even provide firewood for you. Full kitchen, very comfortable beds, this is a great hotel. It is also very close to both Mohegan Sun and Foxwoods, which is great for nightlife/entertainment. I'd recommend this hotel to... More 

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Lancaster, Massachusetts
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Spoiled myself many times here with wonderful massages, facial, exercise classes, yoga; and did I mention restaurant excellent! Yes pricey, but service excellent. Many New Yorkers and New Englanders both. Have been a dozen times in the past years.

Was this review helpful? Yes
Somers, Connecticut
Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

On the upside, the spa and hotel room was clean and pretty. On the downside.....booked an overnight package that included hotel room, dinner, breakfast and 2 massages ($600.). No valet available when we arrived (though this is one of their selling points). Stood in line for 15+ mins just to check in to hotel, then was ignored by front desk... More 

Was this review helpful? Yes 4
Laura V, Guest Relations Manager at The Spa at Norwich Inn, responded to this review

Dear KristenCT - Thank you for your honest feedback of your stay at The Spa at Norwich Inn. We appreciate the nice words you shared regarding your accommodations and your dinner in Kensington’s – we’re glad you enjoyed both the food and service. We apologize, however, that you did not receive the same level of service during the rest of... More 

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