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DoubleTree by Hilton Hotel Norwalk

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789 Connecticut Avenue, Norwalk, CT 06854
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DoubleTree by Hilton Hotel Norwalk
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502 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Maine
Contributor
13 reviews 13 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed two nights while attending a small convention. Staff was great and room very comfortable. Quite a few members of our group stayed up late night in the lobby visiting, and were not felt pressured at all by front desk.

Was this review helpful? Yes
Park City, Utah
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

Staff here is awesome but the hotel is tired looking and needs a refresh. Had to move rooms because bathroom was mildewed. Staff jumped right on it. Breakfast very good. Hopefully hotel will be redone soon so we can return. Wait staff very friendly.

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Putnam Valley, New York
Top Contributor
60 reviews 60 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Let's face it, a hotel is usually a cookie-cutter experience. This hotel provides all of the usuals in an excellent manner. Front desk is very helpful and pleasant. Gave out a warm cookie at check-in.....Nice! Room was spacious and clean. Complimentary wifi. Shower was excellent. Bathroom was small but very nice. Elevators were quick. Has a bar and restaurant but... More 

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1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

Great front desk service and very clean rooms. Enjoyed my stay there a lot. Great location close to lots of nice bars and restaurants. Stayed during the week for one night with my partner. We both liked it and will return there for sure.

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Valdosta, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Overall, Excellent value, nice hotel, staff from hell. The hotel is in a good location and the facilities are very nice. The food is really good. Lots of options for breakfast, lunch, and dinner. Good price.

Review collected in partnership with DoubleTree by Hilton

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Reno, United States
1 review
4 of 5 stars Reviewed 1 week ago

Were staying here for a family wedding weekend. Great location, easy access of the highway & good diners nearby. Staff extremely accomodating and genuinely friendly. Grounds seem to be kept up well. Interior design nice as well for the money.

Review collected in partnership with DoubleTree by Hilton

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GerardoGuerrero, Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Please visit us again so that you can enjoy our warm chocolate chip cookies at check in. We look forward to welcoming you back. More 

United States
Top Contributor
78 reviews 78 reviews
31 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 1 week ago

What I remember most about this hotel is that there was an odor to it. Especially, in my room. It smelled musty and old. It really just needs some upgrades. Like I said, it wasn't terrible. The bed was comfortable. It was fairly reasonable for the area it is located. I give extra points for the somewhat reasonable price. I... More 

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GerardoGuerrero, Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Thank you for taking the time to let us know where improvement is needed. We appreciate the opportunity to be of service. More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago

This is a nice hotel, clean, nice breakfast and great staff. Free parking and close to local attractions. The staff is very professional and friendly. The only annoying thing is they give lessons to the community at the pool, so it is often filled with children and instructors

Review collected in partnership with DoubleTree by Hilton

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GerardoGuerrero, Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Please visit us again when your travels bring you to Norwalk. We look forward to welcoming you back. More 

Charleston, South Carolina
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel multiple times for work and this time was the worst! The bathroom was not clean upon arrival ( old soap from last guest), nor was the bathroom cleaned very well the whole stay. On my last night the guests across the hall were arguing so loud I could hear it in my room!! I... More 

Was this review helpful? Yes
GerardoGuerrero, Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

We're sorry to hear your experience was less than perfect. Thank you for taking the time to share your experience. More 

Travelers are raving about these Norwalk hotels

Bristol
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The Staff were rude, the Amenities were definitely NOT what were listed. The Breakfast Buffet Hot Items were Stone Cold, and when reported to Staff, the Staff just shrugged it off including Management. Upon arrival was told that renovations would commence at 10am, but on a Sunday morning, this commenced at 8:30am. Ridiculous!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
GerardoGuerrero, Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

We are always striving to improve our product and service. Thank you for taking the time to let us know where improvement is needed. More 

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