We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 14 Norwalk hotels

DoubleTree by Hilton Hotel Norwalk

3.5 of 5 Hotel   |   789 Connecticut Avenue, Norwalk, CT 06854
Hotel deals
Hotel website
Hotel amenities
Special Offer
Bed & Breakfast
Save Saved
You added DoubleTree by Hilton Hotel Norwalk to your Saves list
DoubleTree by Hilton Hotel Norwalk
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
65%
Ranked #6 of 14 hotels in Norwalk
A recent review
4 of 5 stars reviewed yesterday
StephEGreen Maine
  • Overview
  • Reviews (358)
  • Photos (95)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (31)
  • Location
  • More
true
Write a Review

358 people have reviewed this hotel

Traveler rating
    109
    122
    66
    39
    22
See reviews for
121
54
33
113
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Maine
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

Super quality for the price; well equipped rooms, small-ish but they have everything you need. Only cons: The elevators were only about 50% functional and we were on the 8th floor. Took the stairs rather than waiting a handful of times, which was fine for us but not if we had big bags/kids/bad knees! AC was potent (great) but could... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Norwalk, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Don't know who had problem Expedia not telling the Double Tree that we were supposed to have a reservation or the Double Tree losing our reservation that should have been faxed from Expedia. We lucked out to get the last room in the hotel but if all of us had been there, the single King size bed wouldn't have been... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Dubai, United Arab Emirates
1 review
2 of 5 stars Reviewed 1 week ago

Poor Front Desk Service. No response to customer requests. I am an HHonors member, but was not located on one of the HH floors. No mini safe or mini fridge in most of the rooms. Requesting a mini fridge was not responded to by Front Desk personnel. In my opinion this hotel is not suitable for extended stay.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
GerardoGuerrero, Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Thank you for sharing your recent experience. Our 265 rooms include lots of comfortable features and have recently been refreshed with new carpet and a new bedding package. As a Doubletree, refridgerators are not part of our standard room amenities. Although our rooms do not have in room safes there are safe deposit boxes available for use. We take pride... More

Granby, Connecticut
2 reviews
1 of 5 stars Reviewed 1 week ago

I had a reservation for 3 night stay but on first night found biting bugs in room. I told the front desk and they acted like they didn't believe me. I was given a different room and changed my reservation. I was charged for the 3 days I reserved and was offered not even an apology.

Was this review helpful? Yes
GerardoGuerrero, Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

We offer our apologies for your inconvenience. Thank you for letting us know where improvement is needed. More

North Adams, United States
1 review
5 of 5 stars Reviewed 1 week ago

As a traveler on business, I was really just looking for the comfort of a nice bed, a good shower and quiet time. This hotel delivered on all counts. Quality coffee in the lobby, too, to go with that wonderful cookie.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
GerardoGuerrero, Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Thanks for taking the time to share your experience. More

miami
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

Room was nice and descent, beds were comfortable, good size bathroom. buffet breakfast was basic but complete including eggs, meats and waffles, coffe was awful though, but then again i am picky about good coffee. Friendly starff. I can recommend this hotel. Kids enjoyed the heated pool.

Was this review helpful? Yes
GerardoGuerrero, Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Thank you for taking the time to share your recent experience. We appreciate the opportunity to be of service More

Tallahassee,FL
Top Contributor
67 reviews 67 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel was sufficient for a short stay. We came for a friend's wedding at a nearby hotel. The hotel had decent fitness facility, comfortable rooms, and those warm cookies. The hotel lacked in service. We skipped the 8 am housekeeping on the first day and left around 11am, seems we missed housekeeping for the entire day. When we returned... More

Was this review helpful? Yes
GerardoGuerrero, Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Thank you for taking the time to let us know where improvement is needed. More

1 review
4 of 5 stars Reviewed 1 week ago

Been staying there for YEARS. Everything is usually first rate but more than half the time their espresso machine is "out of order". It is really about time they learned to use it properly! Surely this problem could be easily overcome with the tiniest bit of attention on mangement's part. Also insisting that "The review must have 200 characters minimum"is... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
GerardoGuerrero, Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

We appreciate your continued support of the Doubletree and hope to have the opportunity to welcome you back. More

Arlington, United States
1 review
4 of 5 stars Reviewed 1 week ago

I usually stay at more expensive hotels but since there are not very many to choose from in Norwalk, we picked the DoubleTree. The staff was very friendly and something that really made my stay fantastic was the fact that they had soymilk for breakfast, in addition to the regular milk.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
GerardoGuerrero, Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Thank you for choosing the Doubletree by Hilton. Please visit us again on your next trip to Norwalk! More

Philadelphia, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The rooms were nice and the hotel was clean. The location is good. However, the receptionist that checked me in was very rude and very uninterested. And she didn't give me the cookies that were promised! This kind of soured the experience for me.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
GerardoGuerrero, Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Thank you for taking the time to let us know where improvement is needed. We appreciate the opportunity to be of service. More

Owners: What's your side of the story?
If you own or manage DoubleTree by Hilton Hotel Norwalk, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to DoubleTree by Hilton Hotel Norwalk? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DoubleTree by Hilton Hotel Norwalk

Address: 789 Connecticut Avenue, Norwalk, CT 06854
Phone Number:
Location: United States > Connecticut > Norwalk
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Norwalk 3.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Travelocity, Priceline, Expedia, Booking.com, Tingo, Hilton Hotels, Reservation Counter, BookingOdigeoWL, Agoda, Venere and Otel so you can book your DoubleTree by Hilton Hotel Norwalk reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree - Norwalk Hotel Norwalk

95 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (39)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (16)
Viewed
Pool/beach area (1)
Viewed
Dining (3)
Viewed
Bathroom (9)
Viewed
View from room (3)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (57)
Viewed
Hotel & grounds (8)
Viewed
Business center/function rooms (6)
Viewed
Room/suite (7)
Viewed
Dining (8)
Viewed
Pool/beach area (1)
Viewed
Other (27)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Norwalk with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#4 Family Hotel in Norwalk
Hotel Class
Official Description (provided by the hotel)
Start your stay with our Norwalk hotel with a freshly baked DoubleTree chocolate chip cookie. Enjoy the convenience of our proximity to local attractions such as the Maritime Aquarium, Stepping Stones Museum and the Lockwood-Mathews Mansion. Our property in Norwalk is just 30 minutes from Westchester County Airport. Be sure to plan ahead for the Norwalk Oyster Festival and book your stay for Labor Day weekend. ... more   less 
Number of rooms
266

Questions & Answers

Questions? Get answers from DoubleTree by Hilton Hotel Norwalk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer