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All 14 Norwalk hotels

DoubleTree by Hilton Hotel Norwalk

3.5 of 5 Hotel   |   789 Connecticut Avenue, Norwalk, CT 06854
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65%
Ranked #6 of 14 hotels in Norwalk
A recent review
5 of 5 stars reviewed yesterday
Eloise S Elmira, NY, United States
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341 people have reviewed this hotel

Traveler rating
    104
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
Elmira, NY, United States
1 review
5 of 5 stars Reviewed yesterday NEW

The rate was very reasonable based on being with a group. Very kind and helpful staff. The cookie was a treat! Though I did not use it, Several classmates took the free shuttle bus to the reunion dinner.

Review collected in partnership with DoubleTree by Hilton

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Brooklyn, New York, United States
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

I chose this hotel due to the fact that it was close to Fairfield CT and I stay only at Hilton hotels. The hotel is close to the highway (I 95). Room was OK and standard for Double Tree. My children enjoyed the warm cookies we received at check in. Would stay again. Did not use any facilities.

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GerardoGuerrero, Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

We hope to have the opportunity to welcome you back on a future visit More

San Francisco, California, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

In general, things are worn down and dingy. The gym had defective equipment. The hotel is in need of a complete refresh. The location is convenient if you are doing business in Norwalk -- and even the business rate is reasonable -- it's not a good value.

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GerardoGuerrero, Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

We are sorry to hear you were not pleased with the hotel. Recent upgrades include all new carpet in our 265 guestrooms and meeting space and a new bedding package for all of our rooms. We're always working hard to make improvements with the goal of exceeding the expectations of our guests. Thank you for sharing your comments. More

Montreal, Canada
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

I chose this hotel because it had such great a great rate during peak season. Most that I looked at were $200 a night. The hotel was extremely easy to get to and had ample parking right on grounds. All the employees were very nice and the rooms were very clean. The only complaint I had was that we were... More

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GerardoGuerrero, Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

We are glad to hear you found the Doubletree to be a good value and we look forward to seeing you again. More

New Jersey, United States
1 review
5 of 5 stars Reviewed 1 week ago

Have been staying here over the past 10 years and the hotel has always met our expectations. It is well maintained and the staff is terrific. Though other hotel options in the area are checked, we keep returning to DoubleTree Norwalk.

Review collected in partnership with DoubleTree by Hilton

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GerardoGuerrero, Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Thanks for sharing your experience. We look forward to seeing you again. More

Pickerington Ohio, United States
1 review
4 of 5 stars Reviewed 1 week ago

We picked this hotel because it was in relatively close proximity to NYC. We did not want to drive and park in Manhattan and this hotel is about 3 miles from a Metro-North train station (Darien) that is one hour from Grand Central Terminal. They offer a free shuttle to the train station as well. Just schedule at the front... More

Review collected in partnership with DoubleTree by Hilton

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GerardoGuerrero, Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

The hotel is conveniently located at exit 13 off I-95 in Norwalk and is a great alternative to staying in NYC. We look forward to being of service. More

Ridgewood, United States
1 review
5 of 5 stars Reviewed 1 week ago

Perfect for kids. Go for the Executive floor for the free happy hour (snacks and cocktails) as well as free breakfast. My kids loved the warm cookies upon arrival (and at happy hour!) There is also a decent sized pool. Very close to children's museum, SONO and Aquarium.

Review collected in partnership with DoubleTree by Hilton

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GerardoGuerrero, Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Thank you for choosing the Doubletree by Hilton. We look forward to welcoming you with a warm chocolate chip cookie on your next visit. More

Worcester, Massachusetts
1 review
4 of 5 stars Reviewed 2 weeks ago

This is the second time I have stayed at this location, I travel frequently for work and have had 2 positive experiences here. The staff was excellent the room was clean and comfortable and the location was super convenient that made my decision to stay here a second time very easy.

Review collected in partnership with DoubleTree by Hilton

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GerardoGuerrero, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

We appreciate the opportunity to be of service and hope to see you again on a future visit. More

Norwalk, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The location was perfect right off the highway. The staff was very friendly and helpful. The only issue I has regarding the room was with the bed. It was not very comfortable and I awoke with a sore back. Also, we ate at the breakfast buffet in the morning and the staff struggled to keep the food stocked.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
GerardoGuerrero, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Thank you for taking the time to share your recent experience. We appreciate you sharing your thoughts. More

Highland, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Pool water contained bacteria. 5 in our party became ill. Two of the children ran high fevers and had extreme symptoms following stay. There was no detectable presence of chlorine in a pool used by large numbers of families.

Review collected in partnership with DoubleTree by Hilton

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GerardoGuerrero, Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Our pool is tested daily and records kept in our engineering office. We have had no known issues with the quality of the pool water. More

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Additional Information about DoubleTree by Hilton Hotel Norwalk

Address: 789 Connecticut Avenue, Norwalk, CT 06854
Phone Number:
Location: United States > Connecticut > Norwalk
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Norwalk 3.5*
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Also Known As:
Doubletree - Norwalk Hotel Norwalk

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#4 Family Hotel in Norwalk
Hotel Class
Official Description (provided by the hotel)
Start your stay with our Norwalk hotel with a freshly baked DoubleTree chocolate chip cookie. Enjoy the convenience of our proximity to local attractions such as the Maritime Aquarium, Stepping Stones Museum and the Lockwood-Mathews Mansion. Our property in Norwalk is just 30 minutes from Westchester County Airport. Be sure to plan ahead for the Norwalk Oyster Festival and book your stay for Labor Day weekend. ... more   less 
Number of rooms
266

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