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All 14 Norwalk hotels

DoubleTree by Hilton Hotel Norwalk

3.5 of 5 Hotel   |   789 Connecticut Avenue, Norwalk, CT 06854
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65%
Ranked #6 of 14 hotels in Norwalk
A recent review
4 of 5 stars reviewed 3 days ago
Jesita66 Montreal, Canada
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338 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
Montreal, Canada
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

I chose this hotel because it had such great a great rate during peak season. Most that I looked at were $200 a night. The hotel was extremely easy to get to and had ample parking right on grounds. All the employees were very nice and the rooms were very clean. The only complaint I had was that we were... More

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New Jersey, United States
1 review
5 of 5 stars Reviewed 1 week ago

Have been staying here over the past 10 years and the hotel has always met our expectations. It is well maintained and the staff is terrific. Though other hotel options in the area are checked, we keep returning to DoubleTree Norwalk.

Review collected in partnership with DoubleTree by Hilton

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GerardoGuerrero, Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Thanks for sharing your experience. We look forward to seeing you again. More

Pickerington Ohio, United States
1 review
4 of 5 stars Reviewed 1 week ago

We picked this hotel because it was in relatively close proximity to NYC. We did not want to drive and park in Manhattan and this hotel is about 3 miles from a Metro-North train station (Darien) that is one hour from Grand Central Terminal. They offer a free shuttle to the train station as well. Just schedule at the front... More

Review collected in partnership with DoubleTree by Hilton

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GerardoGuerrero, Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

The hotel is conveniently located at exit 13 off I-95 in Norwalk and is a great alternative to staying in NYC. We look forward to being of service. More

Ridgewood, United States
1 review
5 of 5 stars Reviewed 1 week ago

Perfect for kids. Go for the Executive floor for the free happy hour (snacks and cocktails) as well as free breakfast. My kids loved the warm cookies upon arrival (and at happy hour!) There is also a decent sized pool. Very close to children's museum, SONO and Aquarium.

Review collected in partnership with DoubleTree by Hilton

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GerardoGuerrero, Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Thank you for choosing the Doubletree by Hilton. We look forward to welcoming you with a warm chocolate chip cookie on your next visit. More

Worcester, Massachusetts
1 review
4 of 5 stars Reviewed 2 weeks ago

This is the second time I have stayed at this location, I travel frequently for work and have had 2 positive experiences here. The staff was excellent the room was clean and comfortable and the location was super convenient that made my decision to stay here a second time very easy.

Review collected in partnership with DoubleTree by Hilton

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GerardoGuerrero, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

We appreciate the opportunity to be of service and hope to see you again on a future visit. More

Norwalk, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The location was perfect right off the highway. The staff was very friendly and helpful. The only issue I has regarding the room was with the bed. It was not very comfortable and I awoke with a sore back. Also, we ate at the breakfast buffet in the morning and the staff struggled to keep the food stocked.

Review collected in partnership with DoubleTree by Hilton

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GerardoGuerrero, General Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Thank you for taking the time to share your recent experience. We appreciate you sharing your thoughts. More

Highland, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Pool water contained bacteria. 5 in our party became ill. Two of the children ran high fevers and had extreme symptoms following stay. There was no detectable presence of chlorine in a pool used by large numbers of families.

Review collected in partnership with DoubleTree by Hilton

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GerardoGuerrero, Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Our pool is tested daily and records kept in our engineering office. We have had no known issues with the quality of the pool water. More

Norwalk, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The hotel was ok.. I guess I regretted not spending more and getting a nicer hotel. It truly is, that you get what you pay for. The two problems I had with this hotel was the room smell, and the brown water. At some point, a pump failed and my girlfriend was doused with brown water in the shower. When... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
GerardoGuerrero, Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Thanks for taking the time to share you recent experience. It's great that you found the hotel's location to be convenient for your needs. We hope to have the opportunity to welcome you back. More

Altamonte Springs, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

I'd like to say that the Hilton Doubletree in Norwalk Connecticut was very nice location was convenience of Route 1 and interstate 95 the rooms were very clean and nice the breakfast was good but the staff was unattentive during the breakfast they were not very concerned about the customers the front desk people were nice.... the upgrade to a... More

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GerardoGuerrero, Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Located at exit 13 of I-95, many guests find our hotel to be conveniently located. It's disappointing to hear your breakfast experience was not satisfactory, we appreciate you taking the time to let us know where improvement is needed. More

Columbus, Ohio
1 review
1 of 5 stars Reviewed 2 weeks ago

We checked in with reservations for a 3 night stay in town for a wedding. The minute we walked into our room the smell was unbearable. It smelled like urine that had been sprayed heavily with disinfectant. I went back to the front desk and requested another room which smelled just as bad. We told the front desk manager that... More

Was this review helpful? Yes
GerardoGuerrero, Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

We regret that you did not enjoy your stay and would appreciate the opportunity to be of service on a future visit. Please contact the hotels General Manager directly if we can assist with future travel plans. More

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Additional Information about DoubleTree by Hilton Hotel Norwalk

Address: 789 Connecticut Avenue, Norwalk, CT 06854
Phone Number:
Location: United States > Connecticut > Norwalk
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Norwalk 3.5*
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Also Known As:
Doubletree - Norwalk Hotel Norwalk

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#4 Family Hotel in Norwalk
Hotel Class
Official Description (provided by the hotel)
Start your stay with our Norwalk hotel with a freshly baked DoubleTree chocolate chip cookie. Enjoy the convenience of our proximity to local attractions such as the Maritime Aquarium, Stepping Stones Museum and the Lockwood-Mathews Mansion. Our property in Norwalk is just 30 minutes from Westchester County Airport. Be sure to plan ahead for the Norwalk Oyster Festival and book your stay for Labor Day weekend. ... more   less 
Number of rooms
266

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