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DoubleTree by Hilton Hotel Norwalk

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789 Connecticut Avenue, Norwalk, CT 06854
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DoubleTree by Hilton Hotel Norwalk
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DoubleTree by Hilton Hotel Norwalk
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485 Reviews from our TripAdvisor Community

Traveler rating
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    168
    94
    52
    25
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170
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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A TripAdvisor Member
3 of 5 stars Reviewed 4 days ago NEW

This hotel experience started and ended well with bumbs in between... checking in was quick and easy and was handed two warm cookies with the room key. the room was clean and of good quality, bed surprisingly comfortable. we were in town for a wedding and decided for breakfast to arrive via room service so we could get ready without... More 

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Spring Hill, United States
Top Contributor
140 reviews 140 reviews
18 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We arrived late and the parking lot was almost full. Checked in and was given one cookie. There were two of us. Ok, so I didn't need a cookie late at night, but that isn't the point. The room was clean and quiet. We didn't check out any of the amenities, since we were so late. We left early in... More 

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Norwalk, United States
1 review
3 of 5 stars Reviewed 1 week ago NEW

Room wasn't very clean and the bathroom was not cleaned very well at all. Food was ok and the bar needs a change. Takes way too long to get a drink and cash out on each drink. Rooms are def. dated. The staff at the front desk were nice coming in and during the stay but not so much when... More 

Review collected in partnership with DoubleTree by Hilton

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GerardoGuerrero, Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Thank you for your comments regarding your recent experience. We are always looking for ways to improve our guests experience and we appreciate you taking the time to let us know where improvement is needed. We hope to have the opportunity to welcome you back to the Doubletree by Hilton. More 

Houston, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

We booked and paid extra for the executive king only to find out that the perks for the executive king are not available on weekends. No where in there advertising is this mentioned. The pool was also closed all day on Monday. I would say the bar and restaurant had excellent service. I

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GerardoGuerrero, Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Thanks for your choosing the Doubletree by Hilton for your recent stay. Our pool was recently closed for a day to address some maintenance issues. We always work to provide guests notice in advance when possible. Occasionally, a safety issue will cause us to make an adjustment with out notice. We include the following description: "Guests of our Executive Level... More 

Travelers are raving about these Norwalk hotels

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

Currently staying...checking out Monday. After searching hundreds of hotels for a weekend getaway with my mom we chose The Doubletree Norwalk and was very disappointed. I called and requested a micro/fridge as well as put it on the comments section of my online reservation and of course upon arrival our requests were not accommodated. Moving on..our room has NOT been... More 

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GerardoGuerrero, Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

We are honored you selected the Doubletree by Hilton, Norwalk during your search of hundreds of hotels! Our hotel offers daily housekeeping service. For those guests who prefer privacy in their room, we offer do not disturb signs. Otherwise all rooms are serviced on a daily basis. Our hotel does not offer microwaves and refrigerators in each guest room. We... More 

New York City, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I recently held a conference for 75 women at here and I have to say it was an amazing experience. The main hall was divided 1/2 Seating and 1/2 eating. All the staff was friendly and always on point we our needs. Especially last min. requests with Food and rooming. I look forward to working with the staff again.

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GerardoGuerrero, Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

It was a pleasure to welcome guests for your recent Conference! Our sales team takes pride in planning weekend groups. With flexible meeting space accommodating up to 200 guests, and 265 well appointed rooms, we are ready to help with your next event. We look forward to welcoming you back soon. More 

Buffalo, NY
Top Contributor
107 reviews 107 reviews
95 hotel reviews
175 helpful votes 175 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at this Doubletree for one evening while on business travel. One significant plus - I had originally planned this trip for April, and the client needed to reschedule. I had to cancel my room reservations with less than 24 hours notice, and the hotel did not charge me for a room night (as they have the right to... More 

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GerardoGuerrero, Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

As a Hilton Honors Silver member we are delighted you selected the Doubletree by Hilton Norwalk, and that you intend to return! We look forward to welcoming you back. More 

Palm Desert, United States
2 reviews
3 of 5 stars Reviewed 2 weeks ago

average hotel, great staff. I stay there because of location. Very near my grand sons and convenient to access train to NY and I-95 nearby. Perfect location for my business and proximity to Daughter and grandsons.

Review collected in partnership with DoubleTree by Hilton

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GerardoGuerrero, Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

The Doubletree by Hilton, Norwalk is conveniently located at exit 13 of I-95 and easily accessible to Metro North train service at Darien Station or South Norwalk Station, with service to NYC Grand Central Terminal. We look forward to seeing you on your next visit. More 

Henderson, NV, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I wish their beds and pillows were sold in the retail market because they are AWESOME!!!! LOL. The warm chocolate cookies are amazing and the restaurant on premise (and bar) are very good and convenient.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
GerardoGuerrero, Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

We are delighted to hear you enjoyed the bed, pillows and our signature chocolate chip cookies! We look forward to welcoming you back to the Doubletree by Hilton. More 

Kenilworth, New Jersey
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

The property is well maintained and clean. The room (king) was large, comfortable and clean. The fitness room had a fair amount of equipment, however, several pieces were not operational. The desk clerk (Evie) at check in couldn't care less for my presence, no greeting of any kind, other than asking for my name when I stated I was checking... More 

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