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DoubleTree by Hilton Hotel Norwalk

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789 Connecticut Avenue, Norwalk, CT 06854
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DoubleTree by Hilton Hotel Norwalk
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DoubleTree by Hilton Hotel Norwalk
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472 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed 1 week ago

Chief elected officials and public safety chiefs met at the Norwalk Doubletree for a one day conference. I served as the organizer and host. I worked with Debra Pimentel the Catering Manager and her staff led by Carlos. Every need we had was met in a professional but very personable way. The facility, the food and the service exceeded my... More 

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Marietta, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

We could not use the shower in the morning since the water was brown. We were told that it was a city problem and if we let our water run it would clear up. After 45 minutes of continuous running of water it was still brown. We could have stayed at a campsite and got the same results.

Review collected in partnership with DoubleTree by Hilton

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GerardoGuerrero, Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

We apologize for the inconvenience experienced with this issue. Unfortunately, it was beyond our control. We hope you will have the chance to visit us again. More 

mahopac, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

hotel nice, good location, good staff, pool was nice. cookie was yummy. bed comfy cozy towels clean. dont know why i need 200 charcheters but if that is what they want iw will keep wrting this stuff until it accepts it

Review collected in partnership with DoubleTree by Hilton

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GerardoGuerrero, Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

It's great to hear that you enjoyed the hotel and staff. We are always prepared to welcome our guests with a warm chocolate chip cookie. We look forward to seeing you again! More 

1 review
2 of 5 stars Reviewed 3 weeks ago

To start out with, I never write bad reviews, or really reviews at all, and our stay wasn't bad, just a lot of inconveniences. I was so excited to stay here, I had heard great things from friend, so my boyfriend and I decided to splurge on a suite to celebrate our two year anniversary. The issues started right at... More 

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Nancy W, Front Office Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Thank you for sharing this quick feedback on your recent stay with us via TripAdvisor. We appreciate your input and apologize for the poor impression we have made. We will look into your comments that the package said breakfast included in your room, and that you had to call for your sparkling wine in your room. We constantly look for... More 

Westborough, Massachusetts
1 review
5 of 5 stars Reviewed 3 weeks ago

Great location, close to 95 major hwy in the area. Staff was just excellent and very accommodating. We had more guest then anticipated and the staff without any hesitation took care of our needs. My hats off to Debbie catering manager and her team of experienced and wonderful staff members.

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GerardoGuerrero, Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Our event space accommodates successful events from 2-200 guests. We are pleased to hear that your fundraiser was successful. It's a privilege for our team to be a part of such important occasions and we look forward to welcoming the group back again next year! More 

Norwalk, Connecticut
1 review
5 of 5 stars Reviewed 3 weeks ago

I choice this hotel to hold my sister's bridal shower. We also stayed there the night before the event. Debra Pimentel Doubletree's event coordinator was very organized and helped me bring to life the tea party theme, with a tasty and affordable menu. The day of the event went very smoothly, and we all have a beautiful time! I couldn't... More 

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GerardoGuerrero, Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

We're happy to hear your tea party theme was such a success! Our staff takes great pride in assisting with planning and executing social occasions. We are able to provide a customized experience with flexibility in menus and pricing to meet the needs for almost any occasion. We invite you to return so we can help with your next event! More 

1 review
5 of 5 stars Reviewed 4 weeks ago

what an awesome stay! the staff was extremely nice and friendly! beautiful rooms! beautiful conference room! clean! nice atmosphere! we booked reservations through someone with the name January.. shes the nicest lady i ever dealt with! she was so accommodating and nice! thanks January!

Was this review helpful? Yes
GerardoGuerrero, Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Thank you for your kind review. We appreciate the opportunity to be a part of special events and weekend getaways. Please come back and visit us again. More 

Monroe, New York
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I stayed at the Doubletree by Hilton Hotel this past weekend in March of 2015. We had a family weekend together and had a beautiful stay and great experience. The accommodations, cleanliness and space added so much to make our stay a memorable one! The rooms were very clean and fresh, the meeting room was spacious and comfortable. I would... More 

Was this review helpful? Yes
GerardoGuerrero, Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Thanks for taking the time to share you recent experience. It's a pleasure to help arrange weekend getaways and we hope you will choose us next time your looking to plan an event! More 

New York, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

Only stayed for 1 night... Hotel was nice, but I didn't pick it myself. It was selected for me, but I enjoyed my stay - especially the free cookie. The room was a little bit small but everything was satisfactory.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
GerardoGuerrero, Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

We love to welcome our guests with a warm chocolate chip cookie. At the Doubletree by Hilton, the little things mean everything. More 

Farmington
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago

Some aspects of the hotel are very nice, but others are below average. Our sink did not drain and the shower head is pretty low. I was also annoyed to find out that our friends had a room with a couch, refrigerator, and microwave. We were on the Hilton Honors floor and had a chair with a lot of empty... More 

Was this review helpful? Yes 1
GerardoGuerrero, Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

As a member of the Hilton Family of brands, we value all guests, especially our Hilton Honors members. Our 265 room hotel offers rooms with 1 King or 2 Queen beds. Some, but not all of the King rooms have a pullout sofa. Our hotel has a small number of microwaves and refrigerators available on request. More 

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