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DoubleTree by Hilton Hotel Norwalk

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789 Connecticut Avenue, Norwalk, CT 06854
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DoubleTree by Hilton Hotel Norwalk
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607 Reviews from our TripAdvisor Community

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Morris Plains, United States
4 of 5 stars Reviewed yesterday NEW

Overall, the hotel is easy to access, is clean, fully staffed and the suites are spacious and comfortable. The staff is warm and inviting. Only stayed one night, but is was very nice place to stay over.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Robert M
Monroe, New Jersey
Level Contributor
51 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I reserved a handicap room. I called in the morning to confirm a handicap room and late check in. My friend and I arrived and were greeted warmly -- and given cookies. A nice touch. We went up to the room and discovered that the bathtub was regular and we did not have a handicap room. I thought that for... More 

Helpful?
Thank lynn325
Nokomis, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

Normally this hotel has been very good as I have stayed there many times. This time the internet was not functioning well in the room. The room was not as clean. And the staff seemed unable to manage a large group of adults and children who ran wildly in the lobby and on the floors, took over all the common... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Virginia G
Connecticut
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I had the opportunity of holding my bday party at their Silvermine Ballroom last May of 2015. I had a really wonderful experience from the time I scouted the area and planning up to the end. Ms. Debra Pimentel, the Sales Catering Manager is awesome and very accomodating. She really helped me out and goes above and beyond to make... More 

Helpful?
Thank IreneQT
Orland Park, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Wonderful staff, gourmet food and beautiful surroundings make this my favorite place to stay when on the road. Doubletree always exceeds my expectations. The people are friendly, the breakfast is fabulous and the menu items are scrumptious.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Lorraine H P
Nancy W, Front Office Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Thank you for your feedback. We are glad that you were happy with your room and the staff of the hotel. We look forward to seeing you again in the future Thank you More 

Norwalk, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We use this hotel for quick get aways, staff is friendly, room service is great not a long wait. Overall this is a nice place to stay. I would recommend the hotel to anyone that is traveling in this area, for business or for family gatherings or just to escape on a lover retreat I think it an excellent place... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Henry H
Nancy W, Front Office Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Thank you for choosing the Doubletree for your recent travel needs to Norwalk, We are glad that you enjoyed your stay and look forward to having you stay with us again in the future. More 

1 review
2 of 5 stars Reviewed 4 weeks ago

1. Overpriced Musty Expensive room never again Musty Dark Black rug 100 years old rooms heat cooling system 100 years old depressing dark musty overpriced terrible hotel a complete dump not worth $99 per night

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank M928ZRsusanp
Nancy W, Front Office Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Thank you for your response regarding your stay, we are sorry that your stay did not meet your standards. We are currently renovating the hotel and look forward to you seeing the changes in the future More 

Smithfield, Maine
Level Contributor
118 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 stars Reviewed 4 weeks ago

If you need a place to rest on your way to DC this is perfect. One hour above the GW and a you can leave before rush hour. Very clean and near I - 95. Nice place to stop. The breakfast is good and again it is clean which is a must for me. I would stay here again.

Helpful?
Thank SteveAugusta_Maine
Nancy W, Front Office Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Thank you for choosing us in your travels on the East coast. We are glad that you enjoyed your stay. We look forward to seeing you again in the future. More 

Washingotn, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel is an excellent value, efficiently run, clean and filled with amenities. Given the fact that it was the Christmas weekend, I was pleasantly surprised that all systems seem to run very smoothly, from housekeeping to food service.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank David D
Nancy W, Front Office Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

Thank you for sharing your experience with us. We appreciate the feedback and look forward to having you stay with us in the future if in the Norwalk CT area again. Thank you More 

Stamford, Connecticut
Level Contributor
106 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed December 31, 2015 via mobile

This is not a very good hotel at all! Stayed here over the summer when or power was knocked out by a storm. Checked in and was shocked to find out how bad this hotel was! The service was horrible, children screaming and running around unsupervised in the lobby, room wasn't ready when we were told it would be, room... More 

Helpful?
Thank Kelley426
Nancy W, Front Office Manager at DoubleTree by Hilton Hotel Norwalk, responded to this review

I am sorry that you did not enjoy your stay with us this past time. I have shared this review with the staff at the hotel for training and learning experience. Thank you for your feedback. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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