We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn Norwalk

Certificate of Excellence
Hotel deals
Hotel website
560 Main Avenue, Norwalk, CT 06851
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Hilton Garden Inn Norwalk
View Map
Add Photo Write a Review

404 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    193
    161
    33
    10
    7
See reviews for
124
66
26
151
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (404)
  • Mar-May only
    (95)
  • Jun-Aug only
    (155)
  • Sep-Nov only
    (82)
  • Dec-Feb only
    (72)
All months
Fort Worth, Texas
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here 4 nights while on business in Wilton CT. Quiet location on a very busy street. Front desk is very friendly and professional. Ate in the restaurant and the food was so-so. Rooms are clean, but the place could use new carpet.

Was this review helpful? Yes
Baltimore, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

The initial impression is very good (lobby, cafe, front desk). Then you walk down the hall along, what appears to be, old dirty carpeting. Room service trays left outside rooms for more than 12 hours. The room itself was ok and the chambermaids were courteous and efficient. I would suggest the Hilton people change the carpeting....really a big turn-off.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Candi CJ C, General Manager at Hilton Garden Inn Norwalk, responded to this review

I am sorry you found our hotel carpeting unacceptable. Our team works very hard to keep all guest areas clean; we strive to exceed expectations every day. Please accept my sincere apologies for falling short during your stay. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. We hope you will consider staying... More 

Newark, Delaware
Level Contributor
3 reviews
1 of 5 stars Reviewed 6 days ago NEW

I've stayed at this hotel many times over the past several years and had found it to be a very nice place to stay. My Guest Experience this week was poor! 1) Housekeeping never cleaned my room the first day. Room vacant 11-6. I reported this to the front desk. Desk person on duty told me manager would contact me... More 

Was this review helpful? Yes
Candi CJ C, General Manager at Hilton Garden Inn Norwalk, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your stay. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. We hope you will consider staying with us in the future.... More 

Norwalk
1 review
3 of 5 stars Reviewed 6 days ago NEW

You won't get lightening free internet service but a very clean room and ok fitness center. Very accommodating staff - they got me some toothpaste. Coffee maker in room didn't work. Room was quiet, bed a bit too hard for my liking.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Candi CJ C, General Manager at Hilton Garden Inn Norwalk, responded to this review

Thank you very much for taking the time to review our hotel. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again in the very near future! Best Regards, Candi Clark-Johnson More 

norwich, United States
1 review
1 of 5 stars Reviewed 1 week ago

At check in I was not told about amenities when asked stated breakfast came with room but it did not and when I approached the same lady at check in she lied to my face in front of other staff... pool and hot tub are small and dingy. Hilton I think not. More like comfort inn, but I would have... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Candi CJ C, General Manager at Hilton Garden Inn Norwalk, responded to this review

Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I sincerely apologize for falling short during your stay. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are... More 

Rochester, New York
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

3 night stay on a recent business trip to Norwalk. Front desk is friendly but very efficient while noticing most of the guests were business travelers. Rooms were very quiet, clean with well stocked bathrooms. I found the adjustable bed system used at most Hilton Garden hotels to be frustrating at first. This is especially true for one person sleeping... More 

Was this review helpful? Yes
Candi CJ C, General Manager at Hilton Garden Inn Norwalk, responded to this review

Thank you very much for taking the time to review our hotel. We are extremely pleased that we met your expectations and we look forward to being your host again in the very near future! Please know that we work very hard to ensure that every stay at our hotel is memorable and that it is our desire that everyone... More 

Lititz, Pennsylvania
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Clean, well-maintained property. Helpful, professional staff. Rooms were quiet, beds were comfortable. Loved having a refrigerator and coffee maker in the room. Check-in and check-out was easy and quick.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Candi CJ C, General Manager at Hilton Garden Inn Norwalk, responded to this review

Thank you very much for taking the time to review our hotel. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again in the very near future! More 

Philadelphia, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

This is the second time we've been to a wedding where the guests stayed at the Hilton Garden Inn. With the beatuiful lobby's and the cozy nooks the hotel became part of the event. Out of town guests had common areas to meet and hang out.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Candi CJ C, General Manager at Hilton Garden Inn Norwalk, responded to this review

Tthank you for your feedback and for taking the time to let us know your opinion; please know that we value your business and we look forward to being of service to you in the very near future. Best regards, Candi Clark-Johnson More 

Upstate New York
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for the Fairfield Horse Show -service was excellent ! The beds are adjustable but they could have been more comfortable - (their other company Hampton Inn's beds are much more comfortable). No ATM on premises, but they do have a washer dryer. - I would have given them 5 stars had the bed been more comfortable - very... More 

Was this review helpful? Yes
Candi CJ C, General Manager at Hilton Garden Inn Norwalk, responded to this review

Thank you very much for taking the time to review our hotel. We are extremely pleased that we met your expectations and we look forward to being your host again in the very near future! Please know that we work very hard to ensure that every stay at our hotel is memorable and that it is our desire that everyone... More 

Bristol, United Kingdom
Level Contributor
92 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As titled, I think the hotel has nice, large rooms. The staff are great and a particular bonus for me was the gym access to the local LA Fitness (5 min walk away) which is an incredible gym! Lots of people saying breakfast is good, I thought it was awful.

Was this review helpful? Yes
Candi CJ C, General Manager at Hilton Garden Inn Norwalk, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with our breakfast. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. We hope you will consider staying with us in the future.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

83 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (26)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (9)
Viewed
Dining (1)
Viewed
View from room (1)
Viewed
Bathroom (6)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (57)
Viewed
Pool/beach area (3)
Viewed
Room/suite (12)
Viewed
Hotel & grounds (30)
Viewed
Business center/function rooms (2)
Viewed
Other (10)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Norwalk
0.7 mi away
EVEN Hotel Norwalk
EVEN Hotel Norwalk
#1 of 14 in Norwalk
4.5 of 5 stars 207 reviews
1.2 mi away
Hotel Zero Degrees Norwalk
0.3 mi away
Courtyard by Marriott Norwalk
Show Prices
Show Prices
Show Prices
4.8 mi away
DoubleTree by Hilton Hotel Norwalk
2.8 mi away
Norwalk Inn and Conference Center
9.5 mi away
Hotel Zero Degrees
Hotel Zero Degrees
#3 of 14 in Stamford
4.5 of 5 stars 553 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay