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All 14 Norwalk hotels

Hilton Garden Inn Norwalk

3.0 of 5 Hotel   |   560 Main Avenue, Norwalk, CT 06851
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Ranked #3 of 14 Hotels in Norwalk
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
rizzo127 Massachusetts
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317 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Massachusetts
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

A soccer group of parents stayed here the nights of 10/10/14 and 10/11/14. We booked a group rate through an accomodating Mark in sales. Everyone had a fantastic experience at this property. It was in a great location with food options in walking distance, and it was well maintained. Each and every staff member went the extra mile to help... More

Was this review helpful? Yes
NorwalkHGI, General Manager at Hilton Garden Inn Norwalk, responded to this review

Thank you for your great review of the Hilton Garden Inn Norwalk! We are so excited that the boys won their age group! It was a pleasure having you here and wish that your travels will take you to our area in the near future so we may have the pleasure of accommodating your teams again! Thank you! More

Ludlow, United States
1 review
5 of 5 stars Reviewed 1 week ago

We travel as a group (soccer team) and stay at hotels often with 10-25 different families/rooms. To date this has been the best experience. The service at this hotel was unbeatable. good location to just about everything, not far from the interstate.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
NorwalkHGI, General Manager at Hilton Garden Inn Norwalk, responded to this review

Thank you for taking the time to share your wonderful feedback about the Hilton Garden Inn Norwalk. Guests like you are the reason we love our jobs! Thank you! More

Houston, Texas, United States
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I travel to Norwalk, Ct to see my children and grand baby. This trip involved ten days of biz in NYC, a weekend of adventure and seeing the kids. However, the second day of the trip I became very ill. The hotel took great care of me. Checking on my daily, making sure I had water, ran errands for me... More

Was this review helpful? Yes 1
NorwalkHGI, General Manager at Hilton Garden Inn Norwalk, responded to this review

Thank you for sharing your wonderful feedback about the Hilton Garden Inn Norwalk. We are pleased that we were able to be of service to you especially when you needed it most. We treat our guests like family and I'm glad that you were able to experience our brand of hospitality. We look forward to welcoming you back to CT!... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We have stayed here multiple times by ourselves and with family. The staff is always extremely friendly and helpful. The location is ideal ... close to major roads for easy on and off. Other things near-by are restaurants, Wal-Mart, grocery store, Staples, etc. Clean room. Very nice pool. Very nice work-out room. Train station is not far if need to... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
NorwalkHGI, General Manager at Hilton Garden Inn Norwalk, responded to this review

Thank you for staying with us at the Hilton Garden Inn Norwalk over and over again. That tells me that we have done our part in taking care of you and exceeding your expectations. I appreciate that you took the time to let us know how we are doing and I look forward to taking care of you again. Thank... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We found the bed to be extremely comfortable ensuring a good night's sleep. The staff went out of their way to be helpful. I would stay here again. The breakfast buffet had very good choices. My husband raved about his made to order omelet.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
NorwalkHGI, General Manager at Hilton Garden Inn Norwalk, responded to this review

Thank you for sharing your wonderful experience at the Hilton Garden Inn Norwalk. I'm pleased that you enjoyed our comfortable Garden Sleep System beds and our fabulous breakfast! I hope to see you again soon! More

Springfield, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Annually, I have several business trips to Norwalk and always stay at Hilton Garden Inn. The staff is courteous, friendly, professional and efficient. The food has become quite good over the last year or so and was never unacceptable.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
NorwalkHGI, General Manager at Hilton Garden Inn Norwalk, responded to this review

Thank you for taking the time to post your review about the Hilton Garden Inn Norwalk. I appreciate your comments about our improved dining experience. We have put a lot of emphasis into offering quality and sumptuous dishes and I'm glad that we met your expectations. Thank you, again! More

Senior Contributor
46 reviews 46 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The facility is in average, and the cleaness of the room is good. The breakfast is above my expectation, which better than the one in town.

Was this review helpful? Yes
NorwalkHGI, General Manager at Hilton Garden Inn Norwalk, responded to this review

Thank you for reviewing the Hilton Garden Inn Norwalk! I'm glad that you enjoyed our breakfast. The vast selection of offerings and made-to-order items make it the best value in town. Thank you! More

Saratoga Springs, United States
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Dirty, unsafe, and no help from hotel staff to care for the room or fix the amenities. I used Hilton Garden Inns many times with excellent experiences and memories. Never again in Norwalk. Room was never cleaned before arrival and dishes left outside the door to greet me when I arrived.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 3
NorwalkHGI, General Manager at Hilton Garden Inn Norwalk, responded to this review

Please accept my sincere apologies for the disappointing service during your stay. I have shared your comments with my team and assure you appropriate steps have been made to correct the issues you encountered with comfort and cleanliness. Should you return to our area in the future, please let me know so we may better demonstrate the stay you expect.... More

New York City, New York
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Mold in the bathroom and the staff did not recognize to clean it. No one notified us that the softness of the bed could be controlled so I slept in a uncomfortable hard bed. Rust in our tub. It's an average hotel...

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
NorwalkHGI, General Manager at Hilton Garden Inn Norwalk, responded to this review

Thank you for taking the time to bring your concerns to my attention. They have been addressed and rectified. I apologize for any inconvenience you have experienced and truly appreciate your feedback as that is how we make ourselves better. Thank you! More

Kdoll08
Senior Contributor
48 reviews 48 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 13, 2014

Stayed here one night for the Oyster Festival in Norwalk, CT. The service was great and professional. The room was nice, clean and relaxing. Only a few miles from I-95 just off Route7. I would recommend this hotel if your in the area. Nice indoor pool and gym. Hotel offers Free Wi-Fi too. I would definitely stay here again.

Was this review helpful? Yes
NorwalkHGI, General Manager at Hilton Garden Inn Norwalk, responded to this review

Thank you for staying at the Hilton Garden Inn Norwalk while you were in town for the Oyster Festival. I am glad that you had a great stay. I look forward to welcoming you back to our hotel the next time you are I Norwalk. More

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Additional Information about Hilton Garden Inn Norwalk

Address: 560 Main Avenue, Norwalk, CT 06851
Phone Number:
Location: United States > Connecticut > Norwalk
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Norwalk 3*
Number of rooms: 170
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Also Known As:
Hilton Garden Inn Norwalk Hotel Norwalk
Norwalk Hilton Garden Inn
Hilton Norwalk

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