We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 2 North Haven hotels

BEST WESTERN PLUS North Haven Hotel

3.0 of 5 Hotel   |   201 Washington Ave, North Haven, CT 06473 (Formerly Holiday Inn North Haven)
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Low Rate, Guaranteed
Save Saved
You added BEST WESTERN PLUS North Haven Hotel to your Saves list
BEST WESTERN PLUS North Haven Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
68%
Ranked #1 of 2 hotels in North Haven
A recent review
4 of 5 stars Reviewed October 24, 2011
Dan H Hartford, Connecticut
  • Reviews (184)
  • Photos (24)
  • Amenities
  • Q&A
  • Room tips (31)
  • Location
  • More
Write a Review

184 people have reviewed this hotel

Traveler rating
    68
    53
    25
    22
    16
See reviews for
53
25
23
47
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
There are newer reviews for BEST WESTERN PLUS North Haven Hotel
See the most recent reviews
Hartford, Connecticut
1 review
4 of 5 stars Reviewed October 24, 2011

Stayed at the Holiday Inn after attending a wedding nearby. The hotel was clean, the room was typical Holiday Inn, nothing fancy but good for the price. The exception was Harrys sports bar. The bar was great, good service both in the evening and for the breakfast buffet. Donna the manager came over to our table to make sure things... More

Was this review helpful? Yes
HINHManager, General Manager at BEST WESTERN PLUS North Haven Hotel, responded to this review

Dear Dan H, I appreciate you responding on TripAdvisor. More so I am happy you enjoyed the wedding and your stay with us. Harrys is a great place to relax and unwind or to start your day off with a hearty breakfast. Donna was been with our team for quite some time and she is defintitely an asset to the... More

Boston, Massachusetts
Contributor
11 reviews 11 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 19, 2011

Road warriors know that travel set backs sometimes happen, and when they do, they can decimate even the best made plans. Exhaustion and irritability are common side effects. I found the cure for the low-down, broke-down plans, no good, road warrior blues. Stay at the North Haven Holiday Inn. Your entire experience from Shuttle, to Front Desk, to encounters with... More

Was this review helpful? Yes
Upstate NY
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 2, 2011

Fell short of my expectations for a hotel of it's price on many levels. Hallway rugs are dirty and dingy. Only 1 set of elevators - will either have a long walk to your room, or will have to drag your luggage up a flight of stairs. Train is loud in the morning. Walls are paper thin...you hear EVERYTHING (although... More

Was this review helpful? Yes 2
HINHManager, General Manager at BEST WESTERN PLUS North Haven Hotel, responded to this review

Dear nytraveler78, I am sorry we did not meet your expectations. If you would like to call and discuss your stay with me please call me at 203-654-4175. I feel bad as my personal cell is in the elevator you took and I would have appreciated the opportunity to make your stay better. Unfortunately, we do have to take the... More

Travelers are raving about these North Haven hotels

Washington DC
Top Contributor
103 reviews 103 reviews
29 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed September 30, 2011

A continued very good report card for this property. The late afternoon check in buy two delightful young ladies started the stay with excellent greeting skills and free water bottle as a PC member. The room was fine and comfortable. Very early Sunday morning breakfast service was great - terrific waitress and tastey food served quickly with free coffee to... More

Was this review helpful? Yes
HINHManager, Manager at BEST WESTERN PLUS North Haven Hotel, responded to this review

Dear Cmdr; Thank you for a great report card! I see you have stayed here three times so I appreciate that as I know you have a choice as a traveller and you choose to stay with us! I am glad you appreciate being recognized as a guest who stays with Holiday Inns frequently with a cold bottle of water... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed September 24, 2011 via mobile

Great for my business close to New Haven and Hartford . The staff are always friendly and helpful. They now have a reception at night on Tuesday. The bar has specials for food and drink and when doing business locally they have a free shuttle and pick me up. I get a twix or snickrs at check in...very thoughtful. I... More

Was this review helpful? Yes
HINHManager, General Manager at BEST WESTERN PLUS North Haven Hotel, responded to this review

Dear LEVECT, Thank you for sharing with Tripadvisor readers that you enjoyed your stay at the Holiday Inn North Haven. The staff and I take pride in the service we provide. Funny you have the tagline "Location Location Location" as that is one of the first things I recall from college in Hospitality Management. But I agree we are right... More

Preston, Connecticut
2 reviews
5 of 5 stars Reviewed September 19, 2011

We are staying at a hotel now which I will not mention but it made me think of our recent stay at the Holiday Inn. Went with my girlfriend to attend a wedding. The building is older; but you tend to overlook that here because the staff are great! We were able to check in early which was nice as... More

Was this review helpful? Yes
HINHManager, General Manager at BEST WESTERN PLUS North Haven Hotel, responded to this review

Dear Gary H, I am glad you were able to attend a friend's wedding and enjoyed your stay with us. We do give welcome bags for wedding guests and the convenience of the shuttle is appreciated by guests as one less worry. The courtyard is beautiful in the Spring/Summer and Fall for pictures. I am happy you were able to... More

North Branford, Connecticut
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 18, 2011

We stayed at Holiday Inn when we had to evacuate our house after hurricane Irene. I kept extending my stay day by day until it was OK to return to our home. The staff were so nice and empathized with me over my predictament. They went out of their way to make things as easy and comfortable for me as... More

Was this review helpful? Yes
HINHManager, General Manager at BEST WESTERN PLUS North Haven Hotel, responded to this review

Dear twoColins, I am sorry you had to evacuate from your home. It was a scarey time for many and for the employees being away from their home and families. I thank you for acknowledging the employees that were able to stay and make guests feel safe and welcoming. It was a busy few weeks trying to help those we... More

Top Contributor
71 reviews 71 reviews
30 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed September 15, 2011

Great stay for business travellers. Great staff, free wifi, even complimentary bottles of waters and snacks. May sound trivial but these small things tell me that they understand the business traveller. Restaurant/Bar attached to the hotel was good too. I will stay there again and again.

Was this review helpful? Yes
HINHManager, General Manager at BEST WESTERN PLUS North Haven Hotel, responded to this review

Dear Jpc1974, thank you for the great feedback; also enjoyable as a Manager to share such great comments with my staff. I agree it is the small things that make people know you care. We do try to install in all of the staff that philosophy to treat guests as guests in your home. Thank you Lisa Bublitz GM More

Boston, MA
1 review
4 of 5 stars Reviewed September 13, 2011

First off I would like to thank the breakfast staff this morning for an excellent service experience this morning (9/13/11). I was quite pleased with the food Harry's offered for breakfast in the early morning. The server's were very courteous and I thoroughly enjoyed my stay. Please send these comments along.

Was this review helpful? Yes
HINHManager, General Manager at BEST WESTERN PLUS North Haven Hotel, responded to this review

Dear Jon A, thank you for the great comments about Harrys. Daily I have a "stand up" meeting with the staff reviewing the day's agenda and events and I share stories like yours! A smile came over Stephen's face when I shared with everyone as he recalls speaking with you. Thank you for taking the time to share your positive... More

Abu Dhabi, United Arab Emirates
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed September 12, 2011

Hotel is showing her age. Cleanliness less than hoped for. Stains on sheet, desk chair. DREADED HOUSEKEEPING coming into my room, so I avoided them with a DND sign. If you need a good location at a decent price, you will do okay here. If you're looking for swanky, this aint it.

Was this review helpful? Yes
HINHManager, General Manager at BEST WESTERN PLUS North Haven Hotel, responded to this review

Dear MsSuitePeach, thank you for providing feedback. While we are an older property the staff and I take pride in the property and the guest service we give. If at anytime you have Houskeeping concerns please contact any hotel's front desk and they will assist with a move to another room. I am not sure why you dreaded having them... More

Owners: What's your side of the story?
If you own or manage BEST WESTERN PLUS North Haven Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to BEST WESTERN PLUS North Haven Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS North Haven Hotel

Address: 201 Washington Ave, North Haven, CT 06473 (Formerly Holiday Inn North Haven)
Phone Number:
Location: United States > Connecticut > North Haven
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS North Haven Hotel 3*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Orbitz, Expedia, Booking.com, Hotels.com, Tingo, Priceline, BookingOdigeoWL, Despegar.com, Venere and Otel so you can book your BEST WESTERN PLUS North Haven Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn North Haven Hotel North Haven
North Haven Holiday Inn

24 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (8)
Viewed
Hotel & grounds (6)
Viewed
Bathroom (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (17)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (6)
Viewed
Dining (1)
Viewed
Other (6)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Whether for business or leisure, the Best Western Plus North Haven's location is ideal. Located between NYC and Boston with easy access on and off I-91 N/S. Our list of amenities now include an elevator as well as Harry's Sports Grill , business center and guest rooms with complimentary high-speed Internet access , free Continental breakfast for the Priority Club Member only, indoor pool, sauna, outdoor deck, charming courtyard, valet service (M-F), guest laundry, fitness center, 24 hr fax, free parking, exceptional meeting and banquet facilities, and the most comfortable guest accommodations. Our central location is minutes from the arts and culture of Greater New Haven, Yale University & Quinnipiac University and the CT shoreline, Chevrolet Theater and Shubert Theater of Perfoming Arts, 30 minutes from Hartford, CT and 50 minutes to Mohegan Sun and MGM Foxwoods Casinos. We also have a great location to various corporations such as Honeywell, Parker Hannefin, Mossberg, Covidien and HB Communications . If you are traveling for sports or leisure, we are located within minutes of Northford Ice Pavilion, CT Sports Plex and New Haven Field House. ... more   less 
Number of rooms
140

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer