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BEST WESTERN PLUS North Haven Hotel

3.0 of 5 201 Washington Ave, North Haven, CT 06473 (Formerly Holiday Inn North Haven)
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BEST WESTERN PLUS North Haven Hotel
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BEST WESTERN PLUS North Haven Hotel
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256 reviews from our community

Traveler rating
    105
    78
    32
    23
    18
See reviews for
81
32
26
68
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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    (256)
  • Mar-May only
    (60)
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There are newer reviews for BEST WESTERN PLUS North Haven Hotel
See the most recent reviews
GETTYSBURG
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 12, 2013

I had to pick my daughter up from QU college. I used Priceline and it was pretty much a crap shoot. I ended up with this hotel. Having stayed at a Holiday Inn only one other time in my life, I really wasn't looking forward to the stay. However, once I arrived, I was greeted by a wonderful Front Desk... More 

Was this review helpful? Yes 1
HINHManager, General Manager at BEST WESTERN PLUS North Haven Hotel, responded to this review

Thank you for the positive review. Hopefully we have earned your trust as a member of the Holiday Inn Family. We hope to see you again. More 

Nashua, New Hampshire
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 25, 2013

Margi and Brian did a great job taking care of me for Dinner in the lounge. The place was very busy with medical students, but I was able to get a good meal,excellent service and a nice dinner suggestion. Well done. I would suggest you request a room not by the railroad tracks if you are a light sleeper, but... More 

Was this review helpful? Yes 2
HINHManager, General Manager at BEST WESTERN PLUS North Haven Hotel, responded to this review

Thank you for the positive review!. We appericate your business and hope to see you again in the future. Sincerely, General Manager More 

Pittsburgh, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 23, 2013

The one word I would use to describe this hotel is "tired". The remodeled guest rooms are cheerful, clean, and of adequate comfort. Hotel style AC unit under the window. Comfortable bed and pillows. It isn't the Intercontinental, but for a roadside Holiday Inn its what you'd expect. The hallways are kind of dingy. Carpet hasn't been properly stretched and... More 

Was this review helpful? Yes
HINHManager, General Manager at BEST WESTERN PLUS North Haven Hotel, responded to this review

Dear Guest, Thank you for your feedback from you recent visit to our hotel. I have reviewed your comments and will be sharing it with our management team so that we can address accordingly. It is our goal for our product cleaniness to live up to the level of service that you experienced during your stay. I am happy to... More 

Contributor
12 reviews 12 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 8, 2013 via mobile

We stayed here 3 times over the last couple months. The first 2 times were ok. But the last visit was not good. They put us in a smallish room directly next to the train tracks. If you enjoy hearing loud trains at night you would like it. The room also smelled terrible. Smoking , chemicals or a combination. Not... More 

Was this review helpful? Yes
HINHManager, General Manager at BEST WESTERN PLUS North Haven Hotel, responded to this review

Dear Guest, I am sorry to hear that you were dissapointed with your most recent visit to our hotel. We appericate your feedback and will do whatever we can to address the issues that you mentioned in your review. We appericate your business and hope that you will chose to stay with us again. We are confident that we can... More 

Siesta Key, Florida
Senior Reviewer
8 reviews 8 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 8, 2013

Last weekend we stayed at the Holiday Inn on Washington Avenue in North Haven, Ct. The room was nice & clean and relatively roomy. However, I thought the price was really on the high side at $110 per night plus $16 in taxes. They sort of have a captured market with no other places to stay in the immediate area.... More 

Was this review helpful? Yes
HINHManager, General Manager at BEST WESTERN PLUS North Haven Hotel, responded to this review

Thank you for your positive review. I am sorry to hear that you felt we were over priced. When pricing our hotel we do consider other hotels in the area and try to associate the product and the service the guest will recieve to create value. We hope that all our guest will find value with their stay! More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 29, 2013 via mobile

Went to the Holiday Inn with my Uncle for the night. We've been to four star hotels, but his hotel experience was BY FAR the best. DONNA AND CINDY from Harry's sports grill were absolutely incredible. You must go see them, they treat customers with such thoughtfulness and attentiveness. They made sure we were comfortable and enjoying ourselves at all... More 

Was this review helpful? Yes 1
HINHManager, General Manager at BEST WESTERN PLUS North Haven Hotel, responded to this review

Thank you for the positive review and the extremely nice comments about our staff! We appericate your recongizing the dedication of our employees to serve our guest. Hope to see you again. More 

audubon, new jersey
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 14, 2013 via mobile

Stayed here on 3/13 and had a enjoyable stay. Lobby, the room and pool very clean. Front desk very good. Has Sports bar restaurant and food was good. Lobby had comp hot soup and coffee which is great. Will stay here again. Easy on and off the interstate.

Was this review helpful? Yes
HINHManager, General Manager at BEST WESTERN PLUS North Haven Hotel, responded to this review

Thank you for the positive review. We try to deliver not just the expected but the unexpected amenities as well. Hope to see you again. More 

East Haven, Connecticut, United States
1 review
5 of 5 stars Reviewed March 14, 2013

Best hotel I ever stayed at... Was greeted with open arms as if i was staying with famliy..Staff is very friendly... Jay the gm is wonderful he made sure my stay was wonderful.... I was picked for guest of day. What a wonderful surprise I had a cheese an fruit plate waiting in my room..

Was this review helpful? Yes
HINHManager, General Manager at BEST WESTERN PLUS North Haven Hotel, responded to this review

Thank you for the positive review. We hope to see you again in the future. More 

Philadelphia, Pennsylvania
Senior Contributor
49 reviews 49 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 12, 2013

I booked this hotel as a stop off on my way to MA for the week. I got a late start and did not arrive at the hotel until 2am. The gentleman that checked me in was very friendly even at this early hour. They upgraded me to a king-suite room (wish i would have known this early!!). The room... More 

Was this review helpful? Yes 1
HINHManager, General Manager at BEST WESTERN PLUS North Haven Hotel, responded to this review

Thank you for the positive review and thank you for recongizing our night auditor! We aim to great every guest warmly no matter what time it is. We hope to see you again! More 

New Haven, Connecticut
1 review
4 of 5 stars Reviewed March 1, 2013

Was in New Haven, Ct., to visit the University with my daughter. The hotel was quiet, clean and comfortable. The staff was very friendly. As a Platinum member of Holiday Inn, we were greeted with a fruit and cheese platter in our room, which was a very impressive surprise.

Was this review helpful? Yes
HINHManager, General Manager at BEST WESTERN PLUS North Haven Hotel, responded to this review

Thank you for the positive review and thank you for being a loyal PLT member with the Priority Club. We appericate your business and hope that you had a great college visit! Hopefully we will see you for a few more years while your child is in school in the area. More 

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Additional Information about BEST WESTERN PLUS North Haven Hotel

Address: 201 Washington Ave, North Haven, CT 06473 (Formerly Holiday Inn North Haven)
Phone Number:
Location: United States > Connecticut > North Haven
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS North Haven Hotel 3*
Number of rooms: 140
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Also Known As:
Holiday Inn North Haven Hotel North Haven
North Haven Holiday Inn

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