This was one of the least appealing of the 9 hotels my family and I used on an extensive trip through New England. The room was okay, fairly clean, but boringly furnished except for the granite bathroom counter. Staff was not particularly helpful or apologetic about their computer system being down. I still don't know if we were charged correctly... more

I stayed at the North Haven Holiday Inn 8 times in the last 6 months. I have and will continue to have business in this area. Great personnel, with great attitudes have kept me coming back. I will not be back any more. I will go where my business is appreciated. I left a credit card in my room yesterday... more

We checked in late in the evening and left in the morning, so didn't have an opportunity to see much of the place, but our room was comfortable and clean. The person at the front desk was nice and helpful. more

Cable television service went out for the evening. couldn't be fixed. Air conditioner in the room was blowing loudly when it was cooling, then when it turned itself off, the room was uncomfortably warm and humid. This made it difficult to sleep. In the hallway outside the room it felt as if the air conditioning was off or broken. The... more

We stayed at this Holiday Inn one night while having bathroom renovations done at home. The rooms looked to be updated, clean, and nicely furnished, tile bath/granite counters, iron/ironing board and satellite TV. Actually too much furniture 2 beds, nightstand, desk chair, chair and a table with 2 chairs; room minus the table & 2 chairs would have made the... more

Stayed here on my wedding night...showed up in my gown and hubby in his tux and we didn't even get a congratulations! Average room...On route 5 in North Haven therefore it's very close to some restaurants and the center of town. I asked for a room with a jacuzzi but they don't have that is what I was told...took forever... more

Very pleasantly surprised by the friendly and attentive staff, clean, comfortable room, decent bathroom, very nice pool and well-maintained workout room. We also enjoyed the nice inner courtyard with a gazebo and chairs. Computers in lobby enabled free printouts of our return airline boarding passes. Entire place very clean. Location is drab and outward appearance of the hotel likewise. But... more

We show up and right from the start it was awful. We get there before everyone else in our party and in order to get into the room we have to charge my credit card or not get into the room. We were told before that the credit card that we reserved the rooms with could just be charged. Instead... more

Another average Holiday Inn, No frills but room was clean and staff was very courteous, helpful and friendly more