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BEST WESTERN PLUS North Haven Hotel

Certificate of Excellence
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201 Washington Ave, North Haven, CT 06473 (Formerly Holiday Inn North Haven)
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BEST WESTERN PLUS North Haven Hotel
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BEST WESTERN PLUS North Haven Hotel
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296 Reviews from our TripAdvisor Community

Traveler rating
    117
    93
    42
    26
    18
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96
39
27
80
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (296)
  • Mar-May only
    (88)
  • Jun-Aug only
    (65)
  • Sep-Nov only
    (74)
  • Dec-Feb only
    (69)
All months
2 reviews
4 of 5 stars Reviewed 1 week ago

The rooms were very clean and comfortable, a fine place to spend the night. The microwave and mini-fridge in the room was nice. However, the hotel restaurant was a sorry establishment, with the worst breakfast we've ever eaten. Was convenient to the local attractions, shopping and restaurants.

Was this review helpful? Yes
BWManagament, General Manager at BEST WESTERN PLUS North Haven Hotel, responded to this review

Dear Thomas S, Thank you for taking the time to complete a review on TripAdvisor. I am so glad that you always choose to stay with us when you are in the area! See you soon! Lisa More 

wash. dc, United States
1 review
5 of 5 stars Reviewed 1 week ago

Very nice people, Great hotel. I always stay at the North Haven Best Western when I visit Conn. Location is perfect, easy in easy out, Right next to I-91. Close to New Haven and Hartford, Yale, So. Conn. St. U. QU ect...

Review collected in partnership with Best Western

Was this review helpful? Yes
BWManagament, General Manager at BEST WESTERN PLUS North Haven Hotel, responded to this review

Dear Thomas S, Thank you for the FIVE stars! Means so much to the team and I that we exceed your expectations each time you choose to stay with us! See you soon! Lisa More 

New York, NY, United States
1 review
4 of 5 stars Reviewed 1 week ago

The hotel is fine. Just a few issues --The sink in our room was clogged and the microwave was greasy and full of crumbs. The staff took $20 off our bill and was very nice about it. The hotel has a very nice pool, but we did not use. The hotel does not give you enough towels so you need... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWManagament, General Manager at BEST WESTERN PLUS North Haven Hotel, responded to this review

Dear Cara P, Thank you for choosing to stay with us for the Bar Mitzvah! I am glad you enjoyed your stay and that we could make amends for your concerns. Thank you Lisa More 

Anchorage, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Stayed for business/training. Hotel was close to training center and overall very comfortable. Staff was great. Coffee could be better. Breakfast was nice but not fantastic. Typical eggs,bacon, potatoes fare. French toast was good but only available a few days. Pancakes were a bit over done. Restaurant and bar was nice and wait staff friendly. Food was priced well. All... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWManagament, General Manager at BEST WESTERN PLUS North Haven Hotel, responded to this review

Dear Tyler C, Thank you for writing such a nice review. I am glad that you found us to be a great value. I hope your training went well and we are able to see you again! Thank you Lisa More 

Omaha, Nebraska
Top Contributor
147 reviews 147 reviews
41 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed one night, and it has a nice indoor pool, clean courtyard, restaurant and lounge in the hotel so did not need to leave, easy access to Interstate, Good complimentary breakfast with friendly staff. Wifi was free and good reception.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWManagament, General Manager at BEST WESTERN PLUS North Haven Hotel, responded to this review

Dear west47, Thank you for taking the time to complete a review. I appreciate the 4 stars!! I am glad you enjoyed your stay and the great amenities we offer with Harrys Sports Grill and our indoor heated pool! Hope to see you soon! Lisa GM More 

New York
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were looking for a hotel close to Hamden Ct. and chose the Best Western. We were very pleased with our choice. The staff was very helpful and friendly and the room was clean and very comfortable. The pool was large and clean and the lounge was comfortable and friendly. The buffet breakfast was had much more variety than we... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWManagament, General Manager at BEST WESTERN PLUS North Haven Hotel, responded to this review

Dear CeCeNewYork, Thank you so much for the FIVE stars. Means so much to the team and I as we work hard to WOW our guests. I am glad you enjoyed your interaction with the team. We are good value not only due to location but as you pointed out our breakfast buffet, indoor pool and complimentary shuttle. Not to... More 

Drexel Hill, PA, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

While my daughter was at Quinnipiac Law we always stayed at this Best Western as it was the most convenient to all of the campuses. The area was quiet with plenty of area restaurants. If I ever have to go back, this is where we will stay

Review collected in partnership with Best Western

Was this review helpful? Yes
BWManagament, General Manager at BEST WESTERN PLUS North Haven Hotel, responded to this review

Dear William C, Thank you so much for the nice review! The team and I appreciate the four stars! I wish your daughter much success. Indeed, we are convenient to several colleges and companies as we are right off exit 91! Thank you! Lisa GM More 

Tampa, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

The staff who work in the hotel lobby and restaurant are very accommodating. The cleanliness of the rooms needs work. Housekeeping needs to pay more attention to details. The appearance of the hotel and rooms is nice and the hotel has a great location (right off 1-91 exit) and convenient to stores. The no charge breakfast provided in the morning... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWManagament, General Manager at BEST WESTERN PLUS North Haven Hotel, responded to this review

Dear Beverly S, Thank you for taking the time to complete a review. I appreciate your constructive criticism and I will use this for an upcoming Housekeeping meeting we are having. I am glad you enjoyed the complimentary breakfast buffet and the staff at the front desk and Harrys. We hope to see you again! Lisa GM More 

Waltham, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

If you use entrance c make sure the pull the door closed. It does not always latch. The gym door would not open with my room key. Ask for more pillows, you will want them! Clean and comfortable convenient.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWManagament, General Manager at BEST WESTERN PLUS North Haven Hotel, responded to this review

Dear Marycarol R, I appreciate you taking the time to submit a review. I will have my Maintenance take a look at Entrance C. Thank you for letting me know. Thank you for mentioning the three C's--clean comfortable and convenient! We hope to see you soon! Lisa GM More 

Indianapolis, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Very convenient, clean and comfortable. Harrys Sports provides good food and lots to TVs for watching events. Parking was free and convenient. They could have had more information/help on where a golf course was located to I could practice hitting golf balls.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWManagament, General Manager at BEST WESTERN PLUS North Haven Hotel, responded to this review

Dear Brenton A, Thank you for taking your time to complete a review. Thank you for the four stars! I am glad to read you enjoyed Harry's Sports Grill as we do offer many tv's to catch your favorite sports. We hope to see you soon! Lisa GM More 

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