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All 3 North Haven hotels

BEST WESTERN PLUS North Haven Hotel

3.0 of 5 Hotel   |   201 Washington Ave, North Haven, CT 06473 (Formerly Holiday Inn North Haven)
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67%
Ranked #1 of 3 hotels in North Haven
A recent review
3 of 5 stars reviewed 1 week ago
  • Reviews (158)
  • Photos (25)
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  • Room tips (27)
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158 people have reviewed this hotel

Traveler rating
    57
    43
    24
    18
    16
See reviews for
39
22
22
41
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
1 review
3 of 5 stars Reviewed 1 week ago

There was a nothing wrong with the hotel but nothing great about it either. I think that it is over priced. I have stayed here in the past and thought it was a great value. They have changed the name and increased the prices but changed little else. The staff is the same. On my next visit to the area... More

Review collected in partnership with Best Western

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Monroe, United States
1 review
3 of 5 stars Reviewed 1 week ago

the hotel is like any other average hotel in the same price range. it recently changed from a holiday inn to bestwestern. did not notice any improvements. bed and pillows were probably the best part. food in the restaurant was not that good. i question how clean it is. i ate once, got sick and bever went back. went to... More

Review collected in partnership with Best Western

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Great service especially on check-in, everyone friendly and professional. Great sports theme restaurant. Pool is excellent, though I was disappointed no hot spa. Other than that, very pleased with cleanliness and amenities. Thank you Michele and the staff.

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United States
1 review
3 of 5 stars Reviewed 2 weeks ago

DO NOT EAT HERE. The restaurant serves absolutely deplorable food. Terrible service. The breakfast is not worth free for the the nausea you will feel for the rest of the day. Bed very comfortable and clean. great shower. Location is excellent to other restaurants as well.

Review collected in partnership with Best Western

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HINHManager, Manager at BEST WESTERN PLUS North Haven Hotel, responded to this review

Dear Ruby B, I am so sorry that you had a bad experienece with out free breakfast buffett. We do our best to provide you with a variety of both hot and cold items it deeply sadens me to hear that there was nothing we could have done for you to have given you a better experience. I hope you... More

Billings
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

All of the staff were very pleasant and personally present to their guest. Meeting room was nicely set, and staff checked in during the day. Appreciated. Breakfast staff pleasant and attentive; nice to see a range of breakfast items and not just the standard items. (Scones were great!)

Review collected in partnership with Best Western

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HINHManager, Manager at BEST WESTERN PLUS North Haven Hotel, responded to this review

Dear Margotm940, Thank You for taking the time to respond to us. I am happy to hear that you enjoyed your stay with us. We strive on providing all of our guests with great customer service. I pleased to hear we were able to accomodate your needs, Thank You, Management More

Branford, Connecticut
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 13, 2014

I do not normally stay in Best Westerns but this Hotel was really nice and more importantly really comfortable. From the moment we walked in the staff made us feel right at home. The rooms were warm and clean and they offer a great free buffet in the morning. They had everything from eggs to pastries. I would definitely stay... More

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HINHManager, Manager at BEST WESTERN PLUS North Haven Hotel, responded to this review

Dear Guest, I am so excited to hear that you enjoyed your stay with. We hope to see you again in the future. Thank You, Management More

1 review
4 of 5 stars Reviewed March 10, 2014

Stayed at this property while attending concert at Oakdale theatre only 4 miles away. Hotel has made best of older design, i.e. small bathrooms and bedrooms. Great staff service, giant indoor pool and small fitness room. Has a 24 hour coffee table in lobby and decent restaurant for a burger, stay away from the fried calamari though, right out of... More

Review collected in partnership with Best Western

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HINHManager, Manager at BEST WESTERN PLUS North Haven Hotel, responded to this review

Dear CheapDog, I am happy to hear you were satisified with our accomodations. We would love to be able to provide you with above average service the next time you are in the area! Thank you for taking the time to write such kind words. Best Regards, Management More

Virginia Beach, Virginia
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed March 7, 2014

While this hotel claims to have undergone refurbishment, it hasn't been taken good care of. There were parts of the wallpaper coming off of the wall. There was a water stain on the ceiling and the AC unit was filthy! When I pulled back the sheets, there were some weird stains/burns on the sheets? It looked like maybe someone spilled... More

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HINHManager, Manager at BEST WESTERN PLUS North Haven Hotel, responded to this review

I am so sorry to hear that you had a bad experience with our property. I do appreciate you bringing your concerns to our attention so that we can correct these issues. Best Regards, Management More

Putnam, Connecticut
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 2, 2014

I stay here once per week on business travel. They just had a recent remodel and the place looks beautiful! The rooms are very clean, comfortable and modern. The staff is very helpful and friendly and the food in Harry's is very good. No complaints.

Was this review helpful? Yes
HINHManager, Manager at BEST WESTERN PLUS North Haven Hotel, responded to this review

Dear Eric Y, Thank you for your kind words. I am so happy to hear that you consider us your home away from home. We do our best to make our guests feel at home and I am ecstatic to hear we have done so. Best Regards, Management More

Top Contributor
229 reviews 229 reviews
24 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed March 2, 2014

I stayed here for two nights on a business trip. There is nothing that is spectacular or very bad about this hotel. It is just a very average hotel to stay at. The free breakfast is the standard selection that you would have at any other hotel that offers free breakfast. My only real complaint would be the television is... More

Was this review helpful? Yes
HINHManager, Manager at BEST WESTERN PLUS North Haven Hotel, responded to this review

Dear KandKwed, Thank you for taking the time to write a review. Thank you for staying with us and we hope to see you again in the future. I am happy to hear that the front desk provided with friendly service. Best Regards, Managment More

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Additional Information about BEST WESTERN PLUS North Haven Hotel

Also Known As:
Holiday Inn North Haven Hotel North Haven
Holiday Inn North Haven Hotel
Holiday Inn North Haven
North Haven Holiday Inn
Address: 201 Washington Ave, North Haven, CT 06473 (Formerly Holiday Inn North Haven)
Phone Number:
Location: United States > Connecticut > North Haven
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in North Haven
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS North Haven Hotel 3*
Official Description (provided by the hotel):
Whether for business or leisure, the Best Western Plus North Haven's location is ideal. Located between NYC and Boston with easy access on and off I-91 N/S. Our list of amenities now include an elevator as well as Harry's Sports Grill , business center and guest rooms with complimentary high-speed Internet access , free Continental breakfast for the Priority Club Member only, indoor pool, sauna, outdoor deck, charming courtyard, valet service (M-F), guest laundry, fitness center, 24 hr fax, free parking, exceptional meeting and banquet facilities, and the most comfortable guest accommodations. Our central location is minutes from the arts and culture of Greater New Haven, Yale University & Quinnipiac University and the CT shoreline, Chevrolet Theater and Shubert Theater of Perfoming Arts, 30 minutes from Hartford, CT and 50 minutes to Mohegan Sun and MGM Foxwoods Casinos. We also have a great location to various corporations such as Honeywell, Parker Hannefin, Mossberg, Covidien and HB Communications . If you are traveling for sports or leisure, we are located within minutes of Northford Ice Pavilion, CT Sports Plex and New Haven Field House. ... more   less 
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Whether for business or leisure, the Best Western Plus North Haven's location is ideal. Located between NYC and Boston with easy access on and off I-91 N/S. Our list of amenities now include an elevator as well as Harry's Sports Grill , business center and guest rooms with complimentary high-speed Internet access , free Continental breakfast for the Priority Club Member only, indoor pool, sauna, outdoor deck, charming courtyard, valet service (M-F), guest laundry, fitness center, 24 hr fax, free parking, exceptional meeting and banquet facilities, and the most comfortable guest accommodations. Our central location is minutes from the arts and culture of Greater New Haven, Yale University & Quinnipiac University and the CT shoreline, Chevrolet Theater and Shubert Theater of Perfoming Arts, 30 minutes from Hartford, CT and 50 minutes to Mohegan Sun and MGM Foxwoods Casinos. We also have a great location to various corporations such as Honeywell, Parker Hannefin, Mossberg, Covidien and HB Communications . If you are traveling for sports or leisure, we are located within minutes of Northford Ice Pavilion, CT Sports Plex and New Haven Field House. ... more   less 
Number of rooms
140

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