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Summerstrand Hotel

Marine Drive, Summerstrand, Port Elizabeth 6000, South Africa
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1 room 1 guest
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Summerstrand Hotel
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56 Reviews from our TripAdvisor Community

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Traveler rating
    6
    19
    18
    7
    6
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12
11
3
24
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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    (12)
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    (16)
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    (15)
  • Dec-Feb only
    (13)
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Port Elizabeth
1 review
3 of 5 stars Reviewed 3 weeks ago

Hotel is good. What we like the most was our accommodation room. We thank you for the great stay we enjoyed it and the staff at the Hotel are sweet welcoming and at the kitchen they are very good.The room was clean and neat. Thank you

Review collected in partnership with this hotel

Was this review helpful? Yes
Summerstrandhotel, Manager at Summerstrand Hotel, responded to this review

Thank you so much for taking the time to review our hotel - we are so glad that you enjoyed your stay with us. I will definately pass your comments onto the rest of our team. We hope to see you again soon. Regards The Summerstrand Team More 

Plettenberg Bay, South Africa
1 review
4 of 5 stars Reviewed July 31, 2015

We recently stayed at the Summerstrand Hotel for one night. We have stayed there before and the room we got this time in comparison with the previous one is a huge improvement. The room was clean and modern. Well done!!

Review collected in partnership with this hotel

Was this review helpful? Yes
Summerstrandhotel, Manager at Summerstrand Hotel, responded to this review

Thank you for taking the time to review our hotel. We are so pleased that you enjoyed your stay with us - next time be sure to request the room that you prefer. We look forward to seeing you again Regards The Summerstrand Team More 

Port Elizabeth
1 review
4 of 5 stars Reviewed July 31, 2015

I was impressed with the quality of service and the facility in general. The review shows me that the management is interested in improving the quality of service and customer satisfaction. Thank you very much!

Review collected in partnership with this hotel

Was this review helpful? Yes
Summerstrandhotel, Manager at Summerstrand Hotel, responded to this review

Thank you for taking the time to review our hotel. We are so pleased that you had a good time with us - we do our best to ensure that every guest has an amazing and memorable experience with us. Thank you for your positive and kind words and we will definately share these with our team Regards The Summerstrand... More 

Oudtshoorn, South Africa
Level Contributor
1 review
4 of 5 stars Reviewed July 24, 2015

Friendly staff, amazing breakfast and great conference facilities to make use of. Thank you Nicolette for going the extra mile and organizing an unforgettable workshop. You will definitely see us again in the near future.

Review collected in partnership with this hotel

Was this review helpful? Yes
Summerstrandhotel, Manager at Summerstrand Hotel, responded to this review

Thank you for taking the time to review our hotel. We are so glad that you enjoyed your stay with us. Thank you for your kind words, we will definately share these with the rest of the team. We look forward to seeing you again soon Regards The Summerstrand Team More 

Port Elizabeth
1 review
5 of 5 stars Reviewed June 11, 2015

I had the unfortunate luck to spent just one night in a wonderful hotel such as this.I will surely stay there in my next trip to Port Elizabeth!!!The only thing that needs improvement is the wi-fi reception in the rooms.

Review collected in partnership with this hotel

Was this review helpful? Yes
Summerstrandhotel, Manager at Summerstrand Hotel, responded to this review

Thank you so much for taking the time to review our hotel - I am so pleased that you enjoyed your stay with us. We are currently working on a plan to upgrade our wireless connectivity throughout the hotel and this should be in place shortly. We look forward to welcoming you back to the Summerstrand Hotel in the very... More 

Port Elizabeth, South Africa
1 review
4 of 5 stars Reviewed June 6, 2015

My wife and I had a great weekend stay at the Summerstrand Hotel last weekend. we found the staff friendly and the food great. even the room service was great. We were very impressed with the new upgraded room and layout of the hotel and had a great city tour with Calabash tours that operate from the hotel. Even though... More 

Was this review helpful? Yes
Summerstrandhotel, Manager at Summerstrand Hotel, responded to this review

Greetings from Summerstrand Hotel! Thank you for taking the time to review our hotel. I am so pleased that you enjoyed your stay with us - I will pass your comments onto the rest of our team. We look forward to welcoming you back to the hotel in the near future. Kind Regards The Team @ Summerstrand Hotel More 

East London, South Africa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 2, 2015

Recently my wife and I enjoyed a stay here, Patrick the manager attended to the details that meant so much to us, well done a true star, Breakfasts were amazing with the most delicious pastries besides a large selection of hots and colds. The room was comfortable with good housekeeping standards and a nice room service menu. All the staff... More 

Was this review helpful? Yes
Summerstrandhotel, Manager at Summerstrand Hotel, responded to this review

Greetings from Summerstrand Hotel! Thank you so much for your kind words - I am so pleased that you enjoyed your stay with us. I will pass your comments onto the rest of the team. We look forward to welcoming you back in the near future Regards The Team @ Summerstrand Hotel. More 

Port Elizabeth
1 review
5 of 5 stars Reviewed May 30, 2015

there must be frequent guest cards as your frequent guest be able to accumulate points. That woul be Another way of attracting guest. In general your hotel is superb and your rooms provides the much needed comfort.

Review collected in partnership with this hotel

Was this review helpful? Yes
Summerstrandhotel, Manager at Summerstrand Hotel, responded to this review

Greetings from Summerstrand Hotel! Thank you for taking the time to review our hotel - your feedback is important to us. I am so glad that you enjoyed your stay with us. We do offer a loyalty programme for guests - if you could send me your e-mail address on nicolette@hotsummer.co.za I will forward you the information and application form.... More 

minnesota
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed April 1, 2015

The beds were comfortable and the rooms were clean. The carpet and draperies were old and over worn. The pool has green tinge to the water and algae is growing on the pool walls. Th breakfast was nice, especially the made to order eggs and omelettes. The front desk staff wasn't overly friendly and the wifi was terrible. This place... More 

Was this review helpful? Yes
Summerstrandhotel, Manager at Summerstrand Hotel, responded to this review

Greetings from Summerstrand Hotel! Thank you for taking the time to review our hotel, your feedback is important to us. I was pleased to see that you enjoyed your breakfast with us - I will definately pass this onto our chef. I apologize that you did not enjoy some aspects of your stay with us - I assure you that... More 

East London, South Africa
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 9, 2015

Stayed twice in 2014 at the Summerstrand Hotel. Modern upgraded rooms that were clean and very comfortable. I had a minor maintenance problem and this was sorted out immediately, well done. The breakfasts are very good as is the room service, in particular the steak sandwich. Beds are very good and the bathrooms are also very good. Very nice hotel

Was this review helpful? Yes
Summerstrandhotel, Manager at Summerstrand Hotel, responded to this review

Good Afternoon, Thank you so much for taking the time to review our hotel. I am so glad that you enjoyed your stay with us. We look forward to welcoming you back in the future. Kind Regards Nicky More 

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