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Hilltop Inn

239 Flanders Rd, Niantic, CT 06357
Hotel amenities
Hilltop Inn
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Ranked #5 of 8 Hotels in Niantic
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69 Reviews from our TripAdvisor Community

Traveler rating
    12
    12
    11
    7
    27
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11
17
3
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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    (69)
  • Mar-May only
    (21)
  • Jun-Aug only
    (30)
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Palmer, Massachusetts, United States
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

This review is written with alittle latitude do to they were currently renovating the hallways...poorly but renovating none the less. The room and all its contents were filthy and the rug was nasty and had a "film"on it. After returning late at night our key cards didn't work after telling the impatient lady at the front desk, like i was... More 

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1 review
1 of 5 stars Reviewed May 26, 2015 via mobile

Just a place to sleep. Rooms decently clean but fitness center very small and none of the outdated equipment worked. As for the "complimentary breakfast" the room is too cramped so it makes the offerings unappealing. Overpriced for the memorial day weekend for the product

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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 27, 2015

I had a very good stay no problem the room were very nice and clean I came to visit my family the lobby was great as well the furniture and the counter top were best the front desk guy were also polite respectful very good customer service the lobby was also nice and clean.

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 21, 2015

We got stuck in a snow storm and had to stop off and this was the closest place we could find. It was FREEZING because they had no heat on, the front desk guy was rude and the doors didn't lock when you closed them. When we decided that we could not bare to stay there the desk clerk told... More 

Was this review helpful? Yes 1
Niantic, Guest Relations Manager at Hilltop Inn, responded to this review

Dear Susan We are truly sorry for the inconvenience caused to you during your stay. Please be assured that this misfortune is an isolated incident, as our goal is to provide every guest with a totally positive stay with us. We hope this incidence will not discourage you from using the Hilltop Inn® in the future. We realize that you... More 

Brooklyn, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 25, 2014

Thick dust on bed headboard. Filthy toilet, clearly not cleaned for months. Television not working. No water pressure in bathtub. Just overall awful. Yellowed pillows. Old, pilling, worn out blanket. Room smells like mildew. AWFUL, AWFUL, AWFUL.

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Nashua, New Hampshire
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 12, 2014

Didn't think the hotel was as bad as some people have said. Staff was very friendly. Despite the strong cigarette odor from the hallway, room didn't smell too bad. Could have had a more thorough cleaning and the towels had seen better days, but room wasn't uninhabitable. Bed was super comfortable and it was almost too quiet to sleep in.... More 

Was this review helpful? Yes 1
Berlin, Connecticut
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 24, 2014

-free HOT breakfast! -free WIFI -free cable -FREE PARKING -free open CLEAN pool--with grill for bar-b-q -free toiletries at front desk -FLAT SCREEN 40" LG TV -free pool table at lobby I am definitely coming Back. Btw MOHEGAN SUN IS 10 minutes away n beach is min away.

Was this review helpful? Yes 3
Bethel, Connecticut
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed August 7, 2014

A friend recommended this hotel as an affordable place to stay in the Mystic area. We were not disappointed! The front desk staff was very nice, check in was easy and the lobby was spotless. Our room had 2 big, comfortable beds with 3 fluffy pillows. There was a flat screen TV and a big comfy chair. There is a... More 

Was this review helpful? Yes 2
Oradell, New Jersey
Level Contributor
84 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed July 17, 2014

The rate was very good, the desk service friendly and efficient. The room was clean and the mattress was OK. Bathroom was also clean and towels were serviceable, not fluffy but not threadbare. Weak A/C did NOT cool off room but made it bearable. Breakfast was uncomfortable. One small room with oversized tables to eat in. A closet of sorts... More 

Was this review helpful? Yes 4
Stratford, Connecticut
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 18, 2014

Went there because it was the closest hotel with vacancy to Mohegan sun for this specific weekend. Right off the bat I was charged extra money because there was 3 people staying instead of two (bulls*** charge) because the room is clearly already paid for, shouldn't matter if one more person sleeps in the room. But I paid, went up... More 

Was this review helpful? Yes 3
Niantic, Front Office Manager at Hilltop Inn, responded to this review

Dear Guest We are truly sorry for the inconvenience caused to you during your stay. Please be assured that this misfortune is an isolated incident, as our goal is to provide every guest with a totally positive stay with us. We hope this incidence will not discourage you from using the Hilltop Inn® in the future. We realize that you... More 

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