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All 7 Niantic hotels

Americas Best Value Inn - Niantic / East Lyme

2.0 of 5 Motel   |   256 Flanders Road, Niantic, CT 06357
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Americas Best Value Inn - Niantic / East Lyme
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Ranked #5 of 7 Hotels in Niantic
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17 reviews from our community

Traveler rating
    2
    1
    5
    5
    4
See reviews for
2
4
3
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Date | Rating
  • English first
  • French first
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English first
  • All months
    (17)
  • Mar-May only
    (1)
  • Jun-Aug only
    (8)
  • Sep-Nov only
    (5)
  • Dec-Feb only
    (3)
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Merrimac, Massachusetts
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

Been trying to get my money refunded from the worse motel experience of my life. I went down to Niantic from Massachusetts to have an anniversary weekend with my boyfriend and it was ruined. We didn't even stay at this place and they won't refund me. Okay here's some of the reasons why I recommend you DONT ever stay there.... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

I have absolutely nothing bad to say about this hotel. When we arrived the room was a perfect temperature and very clean. Room service took their time to clean the room for the 4 days we stayed here. The man at the front desk was very respectful and very nice. It was nice to be able to hold a conversation... More

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1 review
5 of 5 stars Reviewed September 5, 2014 via mobile

this place was the greatest so far..beautiful clean bath tubs and toilets and bed has 3 sets of covers for the price you cant beat it.smoking rooms are not destroyed.and parking was right in front of my door and local store was right across the parking lot,,best yet was its right off the highway and casino is 20 min drive..will... More

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 30, 2014 via mobile

First we got there at 2 like my reservation said check in was and the room was not ready. I was told it would be another 45 mins to an hour. So I went to visit family. We came back around 10:30 and were told that the hot water heater was broken and we would have no hot water until... More

Was this review helpful? Yes 2
alpineinn-vt, Webmaster at Americas Best Value Inn - Niantic / East Lyme, responded to this review

Dear Guest, Thanks for the feedback. I’m sorry that you visited when there was an unfortunate system failure that impacted the hot water. As you said, we compensated you and other guests with a partial refund, resolving this issue for you. We’re involved in a continuous improvement process and will use your other comments as we change and improve. I... More

Norwich, Connecticut
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed February 12, 2014

First off, the room was FREEZING when I first walked in. The heater was off, even though it was about 10 degrees outside with a pending snowstorm on its way. It took a while for the heat to permeate the room after I turned it on. The room was clean enough, but the amenities were bare-bones. No closet or coat... More

Was this review helpful? Yes
alpineinn-vt, Webmaster at Americas Best Value Inn - Niantic / East Lyme, responded to this review

Dear Guest, Thanks for your comments about our hotel. I’m sorry that our efforts to conserve energy in unused rooms resulted in your room being cold when you entered. Making sure we use natural resources responsibility involves compromises. We apologize for the inconvenience. We strive to offer a great combination of value and convenience at a price that anyone can... More

West Brookfield, Massachusetts
Senior Contributor
42 reviews 42 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed December 12, 2013

My stay was well worth the $39.99 per night. I was comfortable and safe. There were some cleaninless issues, however the management acknowledged those issues and fixed them. For the money I spent, this was well worth the stay. I will come back.

Was this review helpful? Yes
Hartford, Connecticut
Contributor
16 reviews 16 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 9, 2012

MY I stayed here last week with some friends and I must say I wish the desk staff was more friendly. I felt that the check in was almost robotic.I like service to be more personal. I would return as the rooms are clean and location is good.My room was clean and we had a nice time otherwise.

Was this review helpful? Yes
alpineinn-vt, Webmaster at Americas Best Value Inn - Niantic / East Lyme, responded to this review

Dear Guest, Thanks for recognizing the cleanliness, value and convenience of our hotels. I apologize that our desk clerk was not friendlier and more outgoing. Your review was some time ago and we have changed much of our staffing. Friendliness and customer service are now top priorities for us. I hope you’ll stay with us again and see how our... More

New Haven, CT
Contributor
14 reviews 14 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed August 25, 2012

The ultimate factor in choosing a hotel is whether you can get a good night's sleep. On that measure, this property fails, so I can't recommend it. I found the hotel noisy between the roar of the highway, the slamming of car doors and alarms chirping outside my door, and the people talking in the room above me. The bed... More

Was this review helpful? Yes
alpineinn-vt, Webmaster at Americas Best Value Inn - Niantic / East Lyme, responded to this review

Dear Guest, Thanks for evaluating our property and recognizing its strong points. I’m sorry you visited at a time when guests were particularly noisy. We don’t usually find the traffic noise to be a problem. In any case, your review was some time again and traffic patterns have changed in the area. I sincerely apologize that you didn’t get a... More

West Haven, Connecticut
1 review
3 of 5 stars Reviewed May 14, 2012

I was happy to get into my room, it looked clean enough! The bed was comfortable and I got a good nights sleep. However, I think I might have left my necklace (sp) there I think that it fell to the floor . Being that I came from the ER I was quite out of it and very tired,, totally... More

Was this review helpful? Yes
alpineinn-vt, Webmaster at Americas Best Value Inn - Niantic / East Lyme, responded to this review

Dear Guest, Thanks for your review in 2012. I’m sorry that you never got your necklace back to my knowledge. Perhaps it was lost at the hospital. In any case, thanks for pointing out the positive characteristics of our hotel room despite your unpleasant circumstances before you came to stay with us. We are pleased that we were able to... More

New York City, New York
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 6, 2011

My husband and I stayed here this past weekend. The place was better than we expected after reading all of the reviews on here. The family that runs the place seems nice and we were satisfied with the room. We left on Sun, and later that day I discovered I had about 20 bites all over my face, chest, arms,... More

Was this review helpful? Yes 1
alpineinn-vt, Webmaster at Americas Best Value Inn - Niantic / East Lyme, responded to this review

Dear Guest, Thank you for choosing Americas Best Value Inn - Niantic / East Lyme for your recent stay in our area. I am glad that you enjoyed your stay and that you found the family that runs our establishment to be nice. I would have expected nothing less, but that is always nice to hear. I am so sorry... More

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Additional Information about Americas Best Value Inn - Niantic / East Lyme

Address: 256 Flanders Road, Niantic, CT 06357
Location: United States > Connecticut > Mystic Country > Niantic
Price Range (Based on Average Rates): $
Hotel Class:2 star — Americas Best Value Inn - Niantic / East Lyme 2*
Number of rooms: 49
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