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Holiday Inn Express Newington

2.5 of 5 2553 Berlin Turnpike, Newington, CT 06111
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Holiday Inn Express Newington
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Holiday Inn Express Newington
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65 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
3 of 5 stars Reviewed 4 weeks ago

We booked 2 rooms while visiting family over the Christmas Holidays there were 5 of us, my mother-in-law, my 2 kids, my husband and I. We left our rooms at 9:50 AM after a lovely breakfast to spend the day with family. Upon returning at 9:00 PM we found nothing had been done to the rooms. Very odd my husband... More 

Was this review helpful? Yes
Jason B, Manager at Holiday Inn Express Newington, responded to this review

Dear Marie1961717; Thank you very much for your feedback from your recent stay with us. I apologize that your experience wasn't up your expectations of the Holiday Inn Express brand regarding our Housekeeping Service. Our hotel policy when there are rooms with the Do Not Disturb sign on the room door is that the Housekeeper notes that on their daily... More 

Milton, New Hampshire, United States
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 9, 2014

I stayed at the HIE Newington for 3 nights during Thanksgiving while visiting family. I had to change plans due to a pending snow storm. I called the front desk and Cassandra (with a C), the front desk manager, was super accommodating to my coming a day earlier. Thank you. Having arrived at 2am, I had to get my "beauty"... More 

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Cleveland, Ohio
Top Contributor
119 reviews 119 reviews
13 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed November 20, 2014

After a last minute change to my business trip to the area, we decided to stay at the HIE Newington. It ended up being a very good choice. The front desk staff was friendly, and when I got to the room, only to find the latch was locked, they got someone to the room right away to get me in.... More 

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Forked River, New Jersey
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 20, 2014

Stayed at this location the weekend of Nov 15th.,while visiting family. The staff, especially Cassandra at the front desk, were friendly and accommodating. We asked for and received an early check-in due to scheduling of a family event. The hotel is well located near restaurants etc, and easy to find. The room was well appointed and comfortable. Not up to... More 

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Palmyra, Pennsylvania
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 11, 2014

We recently stayed at this HI Express while catching a show in Hartford. Very nice property with an excellent and friendly staff. Breakfast was great and the breakfast room staff was friendly and helpful also. My only complaint--inadequate lighting in the bedroom and bathroom. We would stay again if we're in the area.

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1 review
2 of 5 stars Reviewed October 26, 2014

I was not impressed with this hotels staff although I have stayed at an array of holiday Inns and never had an issue...I was gutting out of the shower and housekeeping had walked in the room without knocking it was 9 am checkout is 11..However the hotel was clean and the breakfast was good..front desk was less then helpful with... More 

Was this review helpful? Yes
Jason B, General Manager at Holiday Inn Express Newington, responded to this review

Good Afternoon Tabitha, Thank you for your comments regarding your recent stay with us, and I am truly sorry that you and your family experienced a not so pleasant stay while with us. I can assure you that's not how our employees are trained to act while working at our property. This will be used as a training exercise for... More 

New York
Top Contributor
71 reviews 71 reviews
24 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed October 23, 2014

We stayed over night to visit my son who attends a university nearby. This time we asked for a room that did not have an adjoining room and it was granted. Staff were nice and breakfast was your typical breakfast, it was fully stocked. There is supposed to be coffee 24/7 but both days the coffee pots were empty when... More 

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Utica, New York
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 22, 2014

I travel to Newington a few times a year and always stay at the Holiday Inn Express. It's conveniently located, is newish, offers a clean, good sized room, efficient staff, and the rate won't break you.

Was this review helpful? Yes 1
Jason B, General Manager at Holiday Inn Express Newington, responded to this review

Dear DaveinNYM, Thank you for letting us know how your recent stay was at the Holiday Inn Express Newington. We appreciate all feedback from our guests, whether good, bad or in different. We look forward to having you stay with us the next time your travels bring to the Newington area. Thank you! More 

Syracuse, New York
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 26, 2014

I had not-so-high expectations of this hotel because it only cost 10,000 IHG/Priority Club points to stay here!! The reviews were mostly positive and the hotel is only 2 years old so we took the chance as stayed here. What a value!! If you have points...don't look any further!! The room was very clean and comfortable. Although the hotel was... More 

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New York
15 reviews 15 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 15, 2014

We stayed here for one night over the 4th of July weekend. I was alarmed when we drove in to see a huge Coach bus filling up with members of a family reunion - the desk clerk said there were FIVE HUNDRED of them!!! I don't know how many stayed at the hotel but there were kids EVERYWHERE. We asked... More 

Was this review helpful? Yes 1
Jason B, General Manager at Holiday Inn Express Newington, responded to this review

Dear BookMD, Thank you for staying with us during your recent visit to the Newington area. It great to hear that you enjoyed your stay with us, even though with the large family reunion taking over the majority of the hotel. We did our best to try to make sure the group was put onto a different floor than our... More 

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Additional Information about Holiday Inn Express Newington

Address: 2553 Berlin Turnpike, Newington, CT 06111
Phone Number:
Location: United States > Connecticut > Newington
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Newington 2.5*
Number of rooms: 100
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Also Known As:
Holiday Inn Express Newington Hotel Newington

19 photos of this hotel

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Room/suite (6)
Business center/function rooms (1)
Pool/beach area (1)
Hotel & grounds (5)
Dining (2)
Other (4)
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