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All 3 New Milford hotels

Heritage Inn

34 Bridge St, New Milford, CT 06776
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Heritage Inn
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44%
Ranked #2 of 3 hotels in New Milford
A recent review
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36 people have reviewed this hotel

Traveler rating
    6
    6
    8
    6
    10
See reviews for
3
11
3
7
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • German first
  • Any
English first
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

My room was great and the service awesome. The bed is very comfortable and is great. The staff is always accomadating. House keeping keeps the rooms up great and everything feels clean and safe. The location is central so you can get anywhere easily. I would stay here again if and when I can.

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Willington, Connecticut
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 23, 2013

This was possibly the worst hotel experience I have ever had. Checked in at 3:15 in the afternoon only to be told that they did not have a clean room of the type I had reserved on line (standard king)- would I take a queen? Sure, no problem. Common areas were stained and worn, nothing looked as if it was... More

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new york
Senior Contributor
31 reviews 31 reviews
28 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed August 1, 2013

the windows in the room can not open, in fact you sign a waver that you will not try to open them under penalty of charge. As a result the hallways and rooms have a very bad odor. in the middle of the night a freight train went by right outside my window and was preceded by the bells and... More

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Burraneer
Contributor
15 reviews 15 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 15, 2013

When booking the Heritage Inn people have to realise it's a very old inn but I found it well maintained. Rooms are huge and clean. Bathrooms are big and clean. Internet is great. Location is perfect for walking around New Milford. Close to lots of restaurants and the Main Street including the movie theatre. Breakfast is adequate. Tv's are good.... More

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Bennardo, General Manager at Heritage Inn, responded to this review

Thank you for taking the time to write a review about the Heritage Inn. I appreciate the wonderful comments that you wrote. Yes, we are a historical building that was a tobacco factory. When walking into the inn you will notice on the walls the pictures and the history of the inn. I hope that when you are in the... More

Stourport on Severn, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 14, 2013

the first time I stayed at the heritage was 2010 when I was over for my twin sisters wedding. I came away absolutely loving it. I have not long come back from a visit and was one of the things I was looking forward to again. unfortunately it was the exact opposite of what it was like the first time.... More

Was this review helpful? Yes 1
Bennardo, General Manager at Heritage Inn, responded to this review

Thank you for taking the time to write a review. I want to apologize for any inconvenience that occurred at the Heritage Inn. We do have policies on credit cards and we work hard to protect the credit card holder at all times. Again we do apologize and hopefully you will try us again. Please email me anytime when in... More

Lexington, Kentucky
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 12, 2012 via mobile

My husband and I stayed two nights at the Heritage Inn while attending a wedding in Litchfield, CT. We were somewhat skeptical at first when we entered through a sliding barn door on the side of the building. There was no one manning the front desk but instructions to dial Room 21 which we did and the Innkeeper came right... More

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PARK RIDGE
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 10, 2012

I was stranded in Danbury CT during the nor'easter earlier this week. I called every hotel in Danbury but there were no rooms. Expanding my search, I called the Heritage Inn and spoke to a lovely woman named Marta. Somehow I mentioned I couldn't find a room in Danbury and she offered to call the Heritage's sister properties to see... More

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United Kingdom
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed September 28, 2012

On arrival to New Milford and after a flight from the United Kingdom and a drive from New York we reached The Heritage Inn,parking was at the side of the building so we walked along a dirty track accompanied by a dirty looking b&b with windows that you could not see in.All doors were locked and after having knocked on... More

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New York City, New York
Contributor
20 reviews 20 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed July 8, 2012 via mobile

Go elsewhere!Towels are ripped. Rooms are dark and dingy. People are unfriendly.

Was this review helpful? Yes 2
cglex
Top Contributor
84 reviews 84 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed April 10, 2012

Not horrible, but far from good. No air circulation and stuffy. The windows are sealed for crime prevention reasons and the heater/ac? does not bring in fresh air as there is no vent to the outside. The ceiling fan just circulates stale air. The door lock was hard to open and the bed was lumpy. My wife found dirt in... More

Was this review helpful? Yes 1
Bennardo, General Manager at Heritage Inn, responded to this review

Thank you for your review. We appreciate all feedback. As you must be aware we are a historical inn and therefore are windows are sealed to protect the integrity of the building structure. Thank you for staying at the Heritage Inn. Rosaria Sproviero General Manager More

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Additional Information about Heritage Inn

Also Known As:
Heritage Hotel
Address: 34 Bridge St, New Milford, CT 06776
Location: United States > Connecticut > New Milford
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Wheelchair access
Hotel Style:
Ranked #2 of 3 hotels in New Milford
Price Range (Based on Average Rates): $
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