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Clarion Inn

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269 N Frontage Rd, New London, CT 06320 (Formerly Holiday Inn New London)
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Clarion Inn
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172 Reviews from our TripAdvisor Community

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Traveler rating
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    41
    54
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    32
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Hopewell, New Jersey
1 review
2 of 5 stars Reviewed 4 days ago NEW

Wow, where do you begin, Not our usual booking Room was clean yet very musty ac short cycling on and off . TV should of been replaced in 1987. Continental breakfast was typical, but in a very dirty setting. They use an old restaurant and bar that looks like it has not seen a vacuum or a mop in months.... More 

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Oceanside, New York
Level Contributor
94 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Staff was friendly when I made reservations, but could have been more helpful at check-in on Saturday evening. Front Desk staff were confused about my reservation which had been made online and updated over the phone (from smoking to nonsmoking, which was available at the time but couldn't be edited online). A second Front Desk staff intervened so that I... More 

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Saco, Maine
Level Contributor
6 reviews
3 of 5 stars Reviewed 1 week ago

A bit on the worn out side for the furnishing, staff was nice. It is good for a one nighter, great location, close to stores and restaurants, fair deal for the price. I probably wouldn't stay there again, there are a lot of hotels in the area.

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Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The staff was friendly rooms were good you can tell it's a older hotel hot tub was warm not hot! Even after letting staff know twice. Breakfast is good ample parking and even an outback steakhouse in the parking lot. A big plus.

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Leominster, Massachusetts
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We went to a concert at Mohegan sun and stay for 1 night. We went with 2 other couple as we all stayed at the clarion. Reasonable rates , rooms are nice enough, and staff was good. May want to run shuttle to Mohegan a little more often durning event. Other than that it was fine.

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Torrington, CT
Level Contributor
58 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I stayed here 6 years ago when it was the holiday inn!!! Wow it has gone to hell!!! It looks run down the minute you enter the back lobby!!! The smell of smoke is awful!!! I never saw anyone doing any maintenance or cleaning the whole time we were there! It looks like a hotel that is on the brink... More 

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Steven H, General Manager at Clarion Inn, responded to this review

I am very sorry to hear that we failed to meet your expectations during your recent visit. We are working hard to move forward with repairs, upgrades etc, but I can assure you that we do offer clean and comfortable rooms at a great price. I am sorry that the experience you had was not a typical one and I... More 

Travelers are raving about these New London hotels

Norwalk, Connecticut
Level Contributor
44 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This could be a much nicer hotel. Our stay was good. It was quiet and Chris at the front desk was very friendly and helpful. The rooms need to be updated. It was clean to the naked eye. There was mold on our curtain and the tv was from 1990. It looked like it had fallen off the stand and... More 

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Steven H, General Manager at Clarion Inn, responded to this review

Thank you for taking the time to respond to this survey. We are working hard to identify and correct any problem areas that we find and we appreciate the feedback. I will be sure to share your kind words with Chris and I hope that you will choose to stay with us again. Sincerely, Steven H. GM Clarion Inn More 

Monterey, California
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Clarions are never particularly good properties, nor particularly bad. Clean bed, noisy AC/heater, breakfast included, but mostly processed food and a waffle machine. The internet rocks. Lighting fast, no crappy login mechanisms and no caps, limits or any or that stuff. That in itself makes the hotel worth it. For the right price, a good place to stay.

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Steven H, General Manager at Clarion Inn, responded to this review

Thank you for taking the time to share your experience with us. We are glad that you enjoyed the great internet service and we will continue to make every effort to improve our guests experience wherever we can. Thank you again for your business! Steven H. GM Clarion Inn More 

1 review
3 of 5 stars Reviewed May 31, 2015 via mobile

From the reviews online I read before coming to this hotel I was a little nervous at first. Once I checked in,(the staff were very nice) and looked at the room though it was comfortably pleasant. The bathroom was very clean but needed more towels.The beds were comfortable and the sheets were very clean but the pillows were small and... More 

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Steven H, General Manager at Clarion Inn, responded to this review

We appreciate your business and valuable feedback. The hotel is in the process of many upgrades and repairs and we hope to continue to improve our guests experience. Thank you again for taking the time to respond to this survey and we hope to see you again! Steven H. GM Clarion Inn More 

New Haven, Connecticut
Level Contributor
4 reviews
3 of 5 stars Reviewed May 29, 2015

Not what I expected. Class B at best. Started off bad by not being able to locate the lobby after driving in from I95 entrance. Need more outdoor signs. Staff nice but the facility is not the cleanest. Mall very close that is nice. Not all rooms remodeled so ask first.

Was this review helpful? Yes
Steven H, General Manager at Clarion Inn, responded to this review

Thank you for taking the time to respond to this survey. We are working very hard to identify and correct any problem areas that we find. As we move forward with upgrades and renovations, we will continue to provide clean and comfortable rooms at a great price. I hope that you will consider staying with us the next time you... More 

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