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Clarion Inn

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269 N Frontage Rd, New London, CT 06320 (Formerly Holiday Inn New London)
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Clarion Inn
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Clarion Inn
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157 reviews from our community

Traveler rating
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    41
    44
    25
    29
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41
57
9
16
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is in serious need of an upgrade. The bathroom needed a thorough cleaning behind the door and under the counter. The tv was very old and the volume didn't go past half way. But the worst of all was the awful smell throughout the whole property.

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Top Contributor
64 reviews 64 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Staff was very friendly... The room was clean and fresh. I was on the first level and the curtains were not sufficient to keep people passing by from being able to look into my room. The drapes were only for decoration. The bathroom was clean but the shower was not hot enough. Free breakfast but the coffee was awful....

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GMClarionInn, General Manager at Clarion Inn, responded to this review

Thank you for taking the time to share your experience with us. I am so glad that you enjoyed our staff and felt that we provided a good value. We take great pride in the ongoing efforts to make each guest feel welcome. I will definitely check in on the coffee as I know how important my morning cup is... More 

Meriden, Connecticut
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The woman Tracie that greeted us was very friendly. The hotel and our room was in a quiet location. The breakfast was continental and included. Everything was fresh and plentiful. The room had plenty of hot water. The beds were extremely comfortable and clean.

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GMClarionInn, General Manager at Clarion Inn, responded to this review

Thank you so much for sharing your recent experience with us. We are so glad that you enjoyed your stay and we hope that you will continue to choose the Clarion Inn when you are in town. I will be sure to pass on your kind words to Tracey! Steven H. General Manager More 

Phoenixville, Pennsylvania
Senior Contributor
37 reviews 37 reviews
22 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for 1/5 the price of what my friends paid staying at the Mohegan Sun. Great room. Seemed modern and newly renovated. Only 15 minute drive to Mohegan. Breakfast was nice with eggs and sausage. Did not get in pool/jacuzzi but looked nice and a nice addition. Wonderful surprise was the Outback Steakhouse right across the parking lot in... More 

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GMClarionInn, General Manager at Clarion Inn, responded to this review

Thank you for taking the time to share your experience. We appreciate the kind words and we hope that more people will take advantage of our convenient location to the Casino and the great value we provide. We appreciate your business and hope to see you again soon! Steven H. General Manager More 

Hyannis, Massachusetts
1 review
5 of 5 stars Reviewed 5 weeks ago

The sales team/events team were phenomenal. Very accommodating and hard working. They really helped us out with a major issue we had by providing a very quick turn around due to another facilities' error. A pleasure to work with in a business environment - we will be back again!

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GMClarionInn, General Manager at Clarion Inn, responded to this review

We are so glad that you enjoyed your stay with us and that we were able to help. Patty is a one man (woman) show in our Sales and Events department and she does a great job. I hope that you will choose to stay with us again in the future! More 

New York City, New York
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 3, 2015 via mobile

Four of us were going to Mohegan Sun, and we booked a one night stay at a very good price at the Clarion. This is no luxury hotel, but it is clean and pleasant. The front desk folks (especially Jessica!) are very nice, there is a decent pool and Jacuzzi, and also breakfast (OK) is included. The room itself was... More 

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GMClarionInn, General Manager at Clarion Inn, responded to this review

We appreciate you taking the time to share your experience. We truely believe that our property is a great choice when visiting the casino or any other local attraction. We offer clean and pleasant accomodations at a great value and we will continue to make every effort to provide a quality experience. Steven H. General Manager More 

Barre, Vermont, United States
Senior Contributor
48 reviews 48 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 18, 2015

About 23 minutes away from Foxwoods, staff friendly, but rooms need major updating. Bathroom pathetic to say the least. Bath/shower all stained yellow, toilet is smallest and abnormal I have ever seen, smaller than camper self contained. Walls are very thin could,here people in hallway and outside like there were in the room with us. Very tricky to get to... More 

Was this review helpful? Yes 1
McGraw, New York
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 14, 2014

I stayed at this hotel for several nights on business. The lobby and buildings were huge. The staff were quite friendly and most were attentive. As someone said, a lot of the hotel is dated and the tv's are as old as my youngest. Having said that, the room was clean and bed was comfortable. The breakfast starts early and... More 

Was this review helpful? Yes 2
Stamford, Connecticut
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 23, 2014

This hotel is old and tired. When was the last time you saw a tube TV in a hotel? This is just a superficial comment the real issues were the smells in the hallways, the stale breakfast and the fact that I found someone else's dirty laundry in my room. Bed was also very springy. Right next to the highway,... More 

Was this review helpful? Yes 1
NY
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 21, 2014

We stayed here Oct 17-19 for a bachelor party going on at Mohegan sun. The staff was wonderful, I directly spoke to Patty the guest coordinator, she was one of the sweetest people I dealt with making a reservation. She gave us compliomentary Casino transportation to and from the hotel. The hotel front desk staff were also great! We needed... More 

Was this review helpful? Yes 2
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