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All 5 New London hotels

Clarion Inn

3.0 of 5 Hotel   |   269 N Frontage Rd, New London, CT 06320 (Formerly Holiday Inn New London)
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Ranked #3 of 5 hotels in New London
A recent review
5 of 5 stars reviewed 2 weeks ago
partytraveler21 Windsor Locks, Connecticut
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127 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Windsor Locks, Connecticut
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel on the 21st of march while visiting Mohegan sun. I was checked in by Alexia who was very friendly and welcoming. The room was updated, clean and very nice. The pool was very large and heated! :) The complimentary breakfast was also very delicious. This hotel is conveniently located right off of 95 and right... More

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Methuen, Massachusetts
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

I booked this hotel on hotels.com under the belief that it was close to Foxwoods and had free shuttle service and a free full breakfest in the morning. Upon arriving at the hotel, I found out that I was 20 mins from Foxwoods and that the "Free Shuttle" was not free at all but charged you $10.00 per person to... More

Was this review helpful? Yes 1
Nazareth, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This was the first time I felt bullied and intimidated as a hotel guest. My first day, the G.M., Barry, oversaw maintenance crew repairing an old toilet. He initiated his bullying by saying that I had his staff "hopping". (Besides the toilet repair, and a missing faucet handle, I had requested help with my luggage, and directions to a restaurant.)... More

Was this review helpful? Yes 2
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 2, 2014

I was a little leary reading the reviews. Was very happy with the room and location. Room was nice for an overnight stay! Clean and Comfortable Bed! Did not have a problem with the pollows! We had two double beds in the room. Nice desk and comfy chair. Will stay again! Stayed in Room 405 on second floor. Not noisy... More

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Senior Contributor
49 reviews 49 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed February 6, 2014

This hotel is like right on I-95 in CT. Easy to get to, Easy to get away from. 15-20 mins from either Fox woods or Mohegan sun. Hotel room was clean and convenient. The price was right. For a 1 night stay, where you want most of the money for the casino, I was not looking to spend a lot... More

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Baldwin, New York
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 8, 2013

Motel has been improved over the past three months. Breakfast clean-up staff is more focused and attentive to their duties. Front desk staff was welcoming and efficient. Rooms are clean, updated, with new bedding and firm mattresses. Could use larger, firm pillows, rather than the slew (at least six) of soft, diminutive pillows that adorn the beds. Everything in room... More

Was this review helpful? Yes 1
West Palm Beach, Florida
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed November 25, 2013

This hotel is the worst! The desk staff was unfriendly and not helpful at all, the rooms were dirty and dated. The only nice thing about this hotel was the shuttle driver who drove us to Mohegan Sun. When I made these reservations, there were others in the area for about half the price. I didn't book them because I... More

Was this review helpful? Yes 4
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 17, 2013

We were here to visit the US Coast Guard Academy, and didn't have a car. The front desk staff were quite helpful and friendly, and the shuttle van gave us a ride to the academy and offered to take us to the train station. It is older, in need of a major remodel, but was adequate for our needs.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 6, 2013

I was appalled at the condition of the hotel and also the hotel staff. I was not told when I made the reservations over the phone that the pool/sauna and the restaurant/bar were under construction. When brought to the attention of the hotel staff they were very condescending and rude. I would not have paid $145.00 for a hotel that... More

Was this review helpful? Yes 1
Indian Orchard, Massachusetts
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 25, 2013

Be careful when you book online. I booked two non smoking rooms and when I got there I received two smoking rooms. The hotel was full so I could not switch. Management was not helpful at all. They would not give me a discount or a free night. Very disappointing experience.

Was this review helpful? Yes 3

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Additional Information about Clarion Inn

Also Known As:
Clarion New London Hotel New London
Clarion New London Hotel
Holiday Inn New London
New London Holiday Inn
Address: 269 N Frontage Rd, New London, CT 06320 (Formerly Holiday Inn New London)
Phone Number:
Location: United States > Connecticut > New London
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 hotels in New London
Price Range (Based on Average Rates): $
Hotel Class:3 star — Clarion Inn 3*
Official Description (provided by the hotel):
The Clarion Inn New London/Mystic is nestled in the heart of Mystic Country, conveniently off I-95. Take a stroll back in time and enjoy the charm of historic Mystic Seaport and Olde Mistick Village or enjoy a slice of heaven at Mystic Pizza in beautiful downtown Mystic, CT. Take your family exploring at one of the most diverse aquariums in the nation, the Mystic Aquarium & Institute for Exploration. Try your luck or take in a concert at Mohegan Sun Casino, MGM Grand Casino, or Foxwood's Resort Casino, the largest casinos in New England. If shopping excites you, the Holiday Inn New London/Mystic hotel is just a short drive from Connecticut's premium outlet malls. Both Tanger Outlets and Clinton Crossing Premium Outlets offer great deals for the bargain hunter. The hotel is also convenient to Southeastern Connecticut's corporate and government centers including Electric Boat, Millstone/Dominion, CT Naval Submarine Base, Sonalysts Studios, Hellier, Ortronics and Pfizer. The Holiday Inn New London/Mystic offers what you need to stay connected during your stay in the Mystic region with free calls within the Continental US and free high-speed Internet access. After your busy day in Southeastern Connecticut, stay on track in our hotel's fitness center then relax and unwind in our heated indoor pool or hot tub. Make the Holiday Inn New London/Mystic your hotel of choice, the next time you visit the Southeastern CT area. ... more   less 
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