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Clarion Inn

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269 N Frontage Rd, New London, CT 06320 (Formerly Holiday Inn New London)
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177 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Crystal Lake, Illinois
Level Contributor
93 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

It was just ok. Great location to Mystic- 15 minute drive Lobby lovely Room ok- bathroom ok- linens decent Nice chairs, desk, and refrigerator Only 1 garbage can Pool- disappointing Parking - need more so this hotel was filled... need to trim trees to open more spaces Breakfast - decent... selection of breads. Bagel, English muffins, and prewrapped Hostess pastries.... More 

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed 1 week ago

I am now going through reviews which I guess I should of before staying... I was in a hurry so that is my fault.... Anyway.... I see many responses from GM Steven H. To a lot of the reviews... Well that is all fine and dandy if the issues in the review are taken care of.... BUT they are not...... More 

Was this review helpful? Yes 1

Travelers are raving about these New London hotels

3 of 5 stars Reviewed 1 week ago

From the time I called to confirm my reservation until the time I checked out the staff was friendly. The continental breakfast was good and there was enough food for everyone that attended. There should be more than one waffle maker as there was a long line for that. On the way to my room there was a foul smell... More 

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New York City
Level Contributor
83 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 stars Reviewed 1 week ago

We were looking for a place within a 1/2 hour drive to Foxwoods that was clean, offered some amenities and was less than Foxwood's exhorbitant rates. The Clarion fit the bill. Nicely appointed clean rooms, the Clarion has an indoor pool and jaccuzzi, offers free daily hot breakfast, and has free Wi-Fi and a business center. And it's right off... More 

Was this review helpful? Yes 1
Mahopac, New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Upon check in one clerk was extremely helpful and the other totally rude. Housekeeping staff was very cordial. Room was pleasant enough. Breakfast next morning was awful. Weak coffee, then within minutes no coffee at all. It looked like an army had been through as there was basically nothing to eat.

Was this review helpful? Yes 2
Hopewell, New Jersey
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Wow, where do you begin, Not our usual booking Room was clean yet very musty ac short cycling on and off . TV should of been replaced in 1987. Continental breakfast was typical, but in a very dirty setting. They use an old restaurant and bar that looks like it has not seen a vacuum or a mop in months.... More 

Was this review helpful? Yes 2
Oceanside, New York
Level Contributor
94 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Staff was friendly when I made reservations, but could have been more helpful at check-in on Saturday evening. Front Desk staff were confused about my reservation which had been made online and updated over the phone (from smoking to nonsmoking, which was available at the time but couldn't be edited online). A second Front Desk staff intervened so that I... More 

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Saco, Maine
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

A bit on the worn out side for the furnishing, staff was nice. It is good for a one nighter, great location, close to stores and restaurants, fair deal for the price. I probably wouldn't stay there again, there are a lot of hotels in the area.

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Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 20, 2015

The staff was friendly rooms were good you can tell it's a older hotel hot tub was warm not hot! Even after letting staff know twice. Breakfast is good ample parking and even an outback steakhouse in the parking lot. A big plus.

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Leominster, Massachusetts
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 17, 2015 via mobile

We went to a concert at Mohegan sun and stay for 1 night. We went with 2 other couple as we all stayed at the clarion. Reasonable rates , rooms are nice enough, and staff was good. May want to run shuttle to Mohegan a little more often durning event. Other than that it was fine.

Was this review helpful? Yes 2
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