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All 5 New London hotels

Red Roof Inn Mystic - New London

2.0 of 5 Hotel   |   707 Colman Street, I-95 at Frontage Road, Exit 82-A/83, New London, CT 06320-2605
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Red Roof Inn Mystic - New London
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Ranked #1 of 5 hotels in New London
A recent review
3 of 5 stars Reviewed May 27, 2012
Branwen R Hampton, New Jersey
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143 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Red Roof Inn Mystic - New London
See the most recent reviews
Stamford, Connecticut
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 28, 2012

I had a very bad experince in Red Roof Inn Mystic CT. First of all when I reached my reservation was not showing in their file. I had a valid reservation and I confirmed after completing reservation. Still I had to struggle to get a room there . After struggling for an hour I got a pathetic room which was... More

Was this review helpful? Yes 2
Hampton, New Jersey
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed May 27, 2012

This Red Roof Inn is a bit on the shabby side, but the staff are pleasant and the price can't be beat--especially on Memorial Day weekend. While the rooms could use an update, ours was clean and comfortable, and we had fresh towels and toiletries each day without having to ask (and they didn't mind cleaning around our pet cages).... More

Was this review helpful? Yes 9
New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 7, 2012

Stayed in the Red Roof during a recent family weekend getaway to Mystic aquarium and seaport. For the price you can't find a better location with its proximity of all the attractions. Its very close to the casinos, Mystic aquarium and seaport. Lots of stores nearby as well as a great beach with boardwalk. Easy on/off route I-95. We were... More

Was this review helpful? Yes 11
Levittown, New York
1 review
1 of 5 stars Reviewed March 18, 2012

Stayed in this Red Roof Inn during a recent business trip at the Mohegan Sun. The rooms have no amenities at all anywhere ( no iron, no hair dryer, no laundry bags, no on site laundry, no microwave in rooms or in lobby area to heat up food or coffee or anything that requires re heating). The management when asked... More

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Dmitry Z, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Valued Guest: I apologize your stay was less than perfect. All our rooms have iron and ironing board , hair dryers and coffee makers. There may not have been a microwave and microfridge in your room because only our Superior King rooms have microwaves and microfridges. You are correct that we do not have a microwave in our lobby... More

San Francisco, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed January 14, 2012

Not the best, but tolerable if need be.. Semi-affordable accommodations in a small city where your options are very limited. I slept okay. Coffee and local phone calls were free, but nothing else. Customer service was annoying. Clerk at the front desk stood there and chatted on the phone with her boyfriend/girlfriend/significant other for 10 minutes while I stood there... More

Was this review helpful? Yes 7
Dmitry Z, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Valued Guest, Thank you for contacting us via TRIP ADVISOR about concerns you had about your stay in August 2011. I want to take the time to personally address the concerns you had about your visit in the New London area. I certainly don't want your stay to be tolerable. I have recently taken over as General Manager of... More

Waterbury
Reviewer
4 reviews 4 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed December 18, 2011

A friend of mine recommended the Red Roof Inn to me because I was going to a concert at the Mohegan Sun Arena and was considering an overnight stay somewhere. She had told me how she stays there every year when the Ms Connecticut Pageant is going on. She said how clean and nice it is and the price is... More

Was this review helpful? Yes 16
Fort Walton Beach, Florida
Top Contributor
125 reviews 125 reviews
12 hotel reviews
161 helpful votes 161 helpful votes
3 of 5 stars Reviewed December 17, 2011

Traveling up I-95 and my travel mate insisted we find an inexpensive room for the night. Via AAA we found this hotel just off the hwy. I was reluctant, but it was only for one night. I was pleasantly surprised that the room was very clean. It appeared that it may have been updated within the last few months. It... More

Was this review helpful? Yes 13
New York City, New York
2 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 5, 2011

Very inexpensive but clean and comfortable. I got the king-sized bed and was impressed with the size of the room for an inn of this price. Comes with soap and shampoo but no conditioner or lotion. Microwave, fridge, and safe all provided, as well as a TV. Bed was comfortable. Bathroom was clean. Friendly staff, quick check-in and check-out. Not... More

Was this review helpful? Yes 14
New London, Connecticut
2 reviews
1 of 5 stars Reviewed December 1, 2011

I recently stayed but after reading all these reviews I must say they are ALL correct. DO NOT STAY HERE IF YOU DON'T WANT TO BE CHARGED $75 FOR DAMAGE SOMEBODY ELSE DID!!!!! Bathroom wall had damage & we even said how "ghetto" it looked. Well needless to say they should check more thoroughly their rooms to not charge innocent... More

Was this review helpful? Yes
Dmitry Z, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Guest, I am sorry your stay was not to your satisfaction. Our guest’s comfort and satisfaction is our number one priority! Our housekeeping teams prepare each and every guest room with the upmost attention to details and cleanliness. Your experience is not typical of what our guest experience. Our guests expect to have all the amenities in their rooms... More

US
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 2, 2011

We came here because this place was pet-friendly and we lost power at our home for the last 4 days. Although the room seemed somewhat clean, I checked the bed for bed bugs. Found nothing. I lifted the mattress and found a used crack pipe. I didnt make a scene, I just returned it to the front desk letting them... More

Was this review helpful? Yes 4
Dmitry Z, Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Guest, I apologize that your recent experience was less than perfect. All our hotel rooms are serviced routinely by a pest control company and the housekeeping team are trained to address any issues that arise. I am glad and would only expect that you found your room pest free. As for the item that you found under your mattress,... More

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Additional Information about Red Roof Inn Mystic - New London

Also Known As:
Red Roof Inn Mystic - New London Hotel
Red Roof Inn Mystic - New London Hotel New London
Red Roof Inn Mystic
Red Roof Inn New London
New London Red Roof Inn
Address: 707 Colman Street, I-95 at Frontage Road, Exit 82-A/83, New London, CT 06320-2605
Location: United States > Connecticut > New London
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #1 of 5 hotels in New London
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Mystic - New London 2*
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