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All 5 New London hotels

Red Roof Inn Mystic - New London

2.0 of 5 Hotel   |   707 Colman Street, I-95 at Frontage Road, Exit 82-A/83, New London, CT 06320-2605
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63%
Ranked #1 of 5 hotels in New London
A recent review
5 of 5 stars Reviewed December 31, 2013
JannieLouise Newton, Massachusetts
  • Reviews (151)
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151 people have reviewed this hotel

Traveler rating
    31
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    40
    14
    14
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45
61
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9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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English first
There are newer reviews for Red Roof Inn Mystic - New London
See the most recent reviews
Coconut Creek, Florida
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 2, 2014

I reserved for Dec 27, 28, 29. First, The hotel room took a long time to heat up - several hours. As others have mentioned, the bathroom fan will drive ya nuts. And you cant find this place, which I read about it on line so I made sure to get their before it was dark. It was still tough... More

Was this review helpful? Yes 1
Dmitry Z, Manager at Red Roof Inn Mystic - New London, responded to this review

Thank you for taking the time to post a feedback of our property. I am sorry that your stay was negatively affected by some amenities not working in your room. I have taken note of your comments and we will use them to improve our efforts. Once again, thanks for your review. We hope to have the chance of hosting... More

Newton, Massachusetts
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed December 31, 2013

We stayed one night, and found it to be a very nice for the price. They do not offer breakfast. The room had new flooring and what seemed to be radiant heat, which was quite comfortable. The beds were comfortable but the pillows were very firm, and I really wished I had brought my own. We were there in a... More

Was this review helpful? Yes
Dmitry Z, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear JannieLouise, Dear CAROLEANN COOKINHAM, I appreciate your comments regarding your recent stay at the Mystic New London Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of... More

Agawam, Massachusetts
1 review
4 of 5 stars Reviewed December 30, 2013

i found this place on Trip Advisor and, after reading teh reviews, decided to give it a try. I was a little leary at first as I once stopped at a 'questionable' motel chain during travel and vowed never would I stay at anything under a 3 star again. I won tickets to a concert at Mohegan right after Christmas... More

Was this review helpful? Yes
Dmitry Z, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Danylek, I appreciate your comments regarding your recent stay at the Mystic New London Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as... More

Hartford, Connecticut
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 26, 2013

The price was right for this nice property. We had a King room with refrigerator and microwave. It was decorated simply, but had been renovated recently. Good location for New London, Mystic, Connecticut casinos, southwestern Rhode Island. It is a bit off the beaten path, but near the interstate. The property exterior was pretty well-kept and we felt safe at... More

Was this review helpful? Yes
Dmitry Z, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear 513555, Thank you for your recent review regarding Red Roof Inn New London CT . We appreciate you taking the time to make us aware of your pleasant stay with us. Your comments will be shared with the entire staff, as reinforcement to keep up their excellent customer service. We look forward to the opportunity of serving you in... More

Oklahoma City, Oklahoma
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 8, 2013

We always enjoy staying at Red Roof Inns when we travel as we appreciate their pet friendly policy and that they are very good about offering a military discount. We stayed at this property 2 nights, while spending time at the sub base where my husband used to be stationed. It is a very quiet location, we felt very safe... More

Was this review helpful? Yes
Dmitry Z, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear SouthwestTravelers, Thank you so much for taking the time to write a review of our hotel. I am thrilled to hear that we are consistently delivering great guest service, and this review will be shared with the entire staff so they will know their efforts are being noticed! We look forward to serving you in the future, and you... More

Miami, Florida
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 14, 2013

From the outside, this Red Roof Inn is not much to be desired. It's in a difficult location and the surrounding area is just blah. However, the staff was very nice and helpful, and there was coffee and tea in the lobby. The rooms were recently renovated and were SO NICE! We had a new flat screen TV and it... More

Was this review helpful? Yes
Dmitry Z, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Chloe M Thank you so much for your comments about our front desk staff! I am absolutely proud to have such a great team working for me here and consider our hotel very lucky. We do our best to welcome all types of guests to our hotel and we very much appreciate that we were able to provide you... More

Somerset, New Jersey
Top Contributor
121 reviews 121 reviews
57 hotel reviews
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed November 12, 2013

I stayed here for one night during a recent weekend trip to CT, and I was very surprised how much it has improved since my last stay a few years ago. The rate was very, very reasonable, and the room itself was nice. It had clearly been upgraded- new flat screen TV, new linens, even the bathroom looked to be... More

Was this review helpful? Yes
Dmitry Z, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Matanda28, Thank you for choosing to stay with us on your trip through the area. We do our best to welcome all types of guests to our hotel and we very much appreciate that we were able to provide you with such a pleasant stay. We are glad you liked the look of our new remodel as well! I... More

Liberty, New York
Top Contributor
55 reviews 55 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 5, 2013

The staff was very friendly and helpful, and the room was clean and not the worst we've seen when we've had to stay at a place in a pinch. We did notice squalid costumers that appeared to be living at this inn. It was only a one night stay, and uneventful. We were given the wrong information in regards to... More

Was this review helpful? Yes
Dmitry Z, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Mister2528, Thank you for taking the time to post a feedback of our property.We are very glad to know that we can provide excellent service and clean rooms. I am truly sorry to hear your issues with the Taxi over charge. It is only with both positive and negative feedback that we can strive to improve our service to... More

Clovis, CA
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed October 13, 2013

This hotel is one of the most strange places we have ever stayed. First of all there is a tall sign to be seen from the highway, but when you get to the driveway you can't see the hotel at all and there is no sign to indicate that you are in the right place. We didn't even believe our... More

Was this review helpful? Yes 3
Dmitry Z, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear LovinTheJourney, My sincere apologies for your recent experience at our hotel. I take these matters very seriously and it assists me and my staff to run a better hotel. . I'm so glad to see that you found our room good valued & clean. GM Dmitry Zilbershteyn More

London, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 12, 2013

I needed to stay in New London, and would be arriving by train. The Holiday inn was central, but was twice the price of the Red Roof, which also got better reviews. It was about two miles from the Amtrak station, took me 35 minutes to walk. I had pre checked on google maps and there seemed to be a... More

Was this review helpful? Yes 3
Dmitry Z, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear DVDUK Thank you for your compliments in regards to your stay at the Red Roof Inn New London CT.. I'm so glad to see that you found our place good valued & clean. We are working on upgrading our property step by step. Thank you again and give us another chance to serve you better. GM Dmitry Zilbershteyn More

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Additional Information about Red Roof Inn Mystic - New London

Address: 707 Colman Street, I-95 at Frontage Road, Exit 82-A/83, New London, CT 06320-2605
Location: United States > Connecticut > New London
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Mystic - New London 2*
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Also Known As:
Red Roof Inn Mystic - New London Hotel New London
Red Roof Inn New London
New London Red Roof Inn

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Amenities

Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms
108

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