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Red Roof Inn Mystic - New London

2.0 of 5
707 Colman Street, I-95 at Frontage Road, Exit 82-A/83, New London, CT 06320-2605
Hotel amenities
Red Roof Inn Mystic - New London
Ranked #1 of 5 hotels in New London
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102 reviews from our community

    Trip type
Traveler rating
    22
    29
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    11
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Date Rating
Perkasie, PA
Top Contributor
118 reviews 118 reviews
42 hotel reviews
Reviews in 52 cities Reviews in 52 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed February 11, 2013

We recently stayed while visiting our son in Groton. This was our first stay at a Red Roof. We were pleasantly surprised and would definitely stay again. Front desk staff were very helpful. Room was very clean, a little on the small side compared to other hotels, but definitely not a negative! Alot of places to eat around the hotel... More

Was this review helpful? Yes 7
Dmitry Z, General Manager at Red Roof Inn Mystic - New London, responded to this review
February 13, 2013

Dear Scrapbooker Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Mystic New London Red Roof. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.... More

Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 24, 2013

My wife and I were traveling and ended up off the beaten track, by the time we realized it all the lodgings in the area were booked.We started going through the phone book and got the Red Roof inn. They had a cancellation but it was for a small King room.When we got to the property it truly was a... More

Was this review helpful? Yes 7
Dmitry Z, General Manager at Red Roof Inn Mystic - New London, responded to this review
February 13, 2013

Dear Ticon2005 Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Mystic New London Red Roof. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.... More

West Chester, Pennsylvania
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 23, 2013

I need a place to stay when in town for a family function, booked this last minute at a decent rate. The place was mostly clean, but I was disappointed with the bathroom. The shampoo was an already used bottle. There was no shower liner, just a curtain, so the entire bathroom and part of the room flooded when I... More

Was this review helpful? Yes 4
Dmitry Z, General Manager at Red Roof Inn Mystic - New London, responded to this review
February 13, 2013

Dear Fiships, Thank you for taking the time to tell us about your experience at the Mystic New London Red Roof. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. At Red Roof, we strive to provide every customer with superior service; therefore your feedback is very important to us. I want you... More

1 review
2 of 5 stars Reviewed January 21, 2013 via mobile

I was in room 149. The beds were itchy. It kind of felt like things were crawling. This place allows pets, so it could've been a pet has been in the bed (gross) with parasites...or a person. I don't know. The itching and crawling feelings stay on you though. Other than that, this would've been an okay place overall, although... More

Was this review helpful? Yes
Dmitry Z, Manager at Red Roof Inn Mystic - New London, responded to this review
March 29, 2013

Thank you for taking the time to tell us about your experience at the Mystic New London Red Roof. I am sorry that your experience did not meet your expectations. I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have... More

E.Greenbush, NY
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 13, 2013

Stayed for one night in January 2013. Convenient to I95 but very quiet considering how close. All employees I encountered were very pleasant. Room was clean, especially the tiled floor, much better than dirty carpets in some motels. Lots of places to eat in the area. Will stay here again when in the area.

Was this review helpful? Yes 5
Dmitry Z, General Manager at Red Roof Inn Mystic - New London, responded to this review
January 14, 2013

Dear Sibemom, I appreciate your comments regarding your recent stay at the Mystic New London Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotel. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as... More

Boston, Massachusetts
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 30, 2012

Went to see Coldplay at Mohegan Sun and there was a blizzard and the roads were horrendous Mohegan Sun was $697/per night Red Roof Inn was $64 very clean and comfortable would have to had white knuckle it home to Boston a LIFE SAVER

Was this review helpful? Yes 7
Dmitry Z, General Manager at Red Roof Inn Mystic - New London, responded to this review
January 2, 2013

Dear RobertM1951, I appreciate your comments regarding your recent stay at the Mystic New London Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotel. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as... More

1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 13, 2012 via mobile

They are very friendly and and anything u need they do there best to help u I would stay here again and recommended this to anyone that comes to new London when coming in they are welcoming and any questions u may have they answer or will find the answer rooms are very clean and great rates to anyone

Was this review helpful? Yes 6
Dmitry Z, General Manager at Red Roof Inn Mystic - New London, responded to this review
December 14, 2012

Dear purplesmurf, I appreciate your comments regarding your recent stay at the Mystic New London Red Roof. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to... More

Chincoteague Island, Virginia
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 10, 2012

This was our 3rd stay, as before it was fine. This is not a luxury hotel so don't expect anything fancy but it is clean and safe and the staff are pleasant. We stay in the king smoking rooms, have been in accessible & not accessible. They have plenty of room, a fridge, a microwave, a workspace. The TV wasn't... More

Was this review helpful? Yes 8
See 3 more reviews by 4RLL for New London
Dmitry Z, General Manager at Red Roof Inn Mystic - New London, responded to this review
December 13, 2012

Dear 4RLL, At Red Roof Inns we are 100% committed to the safety and security of our guests. As part of this ongoing commitment, and in an effort to better serve our guests, we have installed guest room safes by Safemark in each one of our rooms. For your protection, privacy, peace of mind and recourse in the unlikely event... More

New York, NY
Top Contributor
70 reviews 70 reviews
53 hotel reviews
Reviews in 45 cities Reviews in 45 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed December 3, 2012

They don't charge a pet fee! The hardwood floors in the room are a great idea that other hotel chains should think of. Not that my dog made a mess (he didn't) but even if he had, there would've been no danger of a stained carpet, etc....& with places charging typically $10-40 per night extra for a pet, this was... More

Was this review helpful? Yes 7
Norwalk, Connecticut
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 2, 2012

Check-in was painfully slow. Got to the room, and the door did not open or shut properly. You literally had to slam into the door every time to get it to open or close completely. The appearance of the room was very basic, but relatively decent, considering what you pay. However, through out the night, you could hear people outside... More

Was this review helpful? Yes 1
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Additional Information about Red Roof Inn Mystic - New London

Also Known As:
Red Roof Inn Mystic - New London Hotel
Red Roof Inn Mystic - New London Hotel New London
Red Roof Inn Mystic
Red Roof Inn New London
New London Red Roof Inn
Address: 707 Colman Street, I-95 at Frontage Road, Exit 82-A/83, New London, CT 06320-2605
Region: United States > Connecticut > New London
Amenities:
Free Parking Pets Allowed Wheelchair access
Hotel Style:
Ranked #1 of 5 hotels in New London
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
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Red Roof Inn Mystic - New London
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