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Red Roof Inn Mystic - New London

707 Colman Street, I-95 at Frontage Road, Exit 82-A/83, New London, CT 06320-2605
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1 room 1 guest
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Red Roof Inn Mystic - New London
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213 Reviews from our TripAdvisor Community

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Traveler rating
    47
    76
    52
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    18
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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  • German first
  • Italian first
  • Spanish first
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English first
  • All months
    (213)
  • Mar-May only
    (48)
  • Jun-Aug only
    (85)
  • Sep-Nov only
    (46)
  • Dec-Feb only
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Poughkeepsie, New York
Level Contributor
7 reviews
5 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

My girlfriend and I went on a weekend trip to Mohegan Sun and this hotel was the perfect place to stay. I booked through Expedia and paid only about $40 for a room. But the only complaint I have with this place is that they charge you a $50 hotel incidental fee a night and holds money from your account... More 

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Worcester
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed there for one night with my wife to be close to the Mystic Country attractions. The stay was beyond our expectations. This is a very affordable option that comes with good service and a nice room. Flat TV with HD channels. Free wifi. Pet friendly!. Good location. A/C a little bit noisy. I would recommend to beautify the... More 

Was this review helpful? Yes 2
Dmitry Z, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Guilleivegui, Thank you for your review of your recent stay at the Red Roof Inn New London CT. At Red Roof we value our guest's feedback . Your positive comments will be shared with our team as they strive to ensure guest satisfaction. We are glad you enjoyed our recently renovated rooms. The renovation included new flooring and carpet,... More 

Boston, Massachusetts
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This place is your average 'motel' , its in a great location near everything. Right off highway and a few miles from Ocean beach which is why we were down there. Its decent inside, but the beds were not too comfey! We also thought we were suppose to have a fridge and micro, which our room did not. It was... More 

Was this review helpful? Yes 2
Dmitry Z, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear MrsAcg13, Thank you for taking time to post a very detailed review of your stay with us at the Red Roof Inn New London CT. Your candid and thorough feedback is appreciated. We strive to provide the perfect stay with all expectations exceeded for every guest. Your comments allow us to pinpoint those areas of opportunity in reaching that... More 

long island, ny
Level Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

What frustrates me is people reviewing a 2 star hotel as if it's a 4 star. It's a little outdated, has outside entrances to rooms. Rooms are small. We were attending a concert at Mohegan Sun and their rooms were way too expensive. We needed place to shower and sleep. This served the purpose. The rooms were clean, the bed... More 

Was this review helpful? Yes 3
Dmitry Z, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear B00kit123, Thank you for your review of your recent stay at the Red Roof Inn New London CT. At Red Roof we value our guest's feedback . Your positive comments will be shared with our team as they strive to ensure guest satisfaction. \We look forward to seeing you again in the future. Thank you for staying with us.... More 

Shelbyville, Michigan
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed July 25, 2015 via mobile

We had a great stay at New London Red Roof. Room was very clean, the place was well kept. The staf took care of all our requests, and needs. Our dog was also welcome. It was near all the things we love to do. Great place to stay.

Was this review helpful? Yes
Dmitry Z, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear BillmC4202ZE, Thank you for taking the time to tell us about your hotel experience. We are very happy to learn that you had a great stay and that your room was comfortable. We strive to provide the best service possible at all times. Thank you and we hope to have the opportunity in the near future to see you... More 

North Fort Myers, Florida
Level Contributor
61 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed July 23, 2015

This one was easy to find as we made it by phone & called ahead to make a reservation from our Red Roof directory. Using the GPS it was easy to find being strange to the area. A great hotel . A little pricey but was told that weekend stays are almost double of what mid-week rates are.

Was this review helpful? Yes
Dmitry Z, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Jack B, Thank you so much for your recent review of the Red Roof Inn New London CT. At Red Roof we value our guests feedback. Your positive comments about our Inn and our staff will be shared with them. Reviews such as yours are a great incentive for our team. We look forward to seeing you again in... More 

Wilton, Connecticut
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 21, 2015

In my opinion, I would rate this between average to good. We needed a room for a reasonable rate for one night before taking the ferry to Block Island. To start, the front desk attendant was friendly and helpful. She call later to inquire about the room and experience. I was pleasantly surprise with the room. It was clean, smelled... More 

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Dmitry Z, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear LukeCageHFH, Thank you for taking the time to post your feedback on TripAdvisor. We know that you had many options for hotels in the Mystic area and we appreciate you the family choosing to stay with us at the Red Roof Inn New London CT . We strive to provide the perfect stay with all expectations exceeded for every... More 

Virginia Beach, Virginia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed July 16, 2015

Avoid this - The hotel is run down with uncomfortable beds, limited parking and it is noisy. AC was a wall unit that sounded like a freight train. Hotel overcharged us and it was difficult getting through the accent to resolve the problem - though it was finally settled. Rate was outrageous taking advantage of Coast Guard Academy check-in day... More 

Was this review helpful? Yes 1
Dmitry Z, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear fglogan, Thank you for your review of your recent stay at Red Roof Inn New London CT .At Red Roof we value our guest's feedback. I am sorry your experience did not meet your expectations, please accept my apology. Our team thanks you for staying with us and hope you will consider giving us another opportunity to better serve... More 

Travelers are raving about these New London hotels

Perth, Australia
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 11, 2015

A very simple motel - the saying goes "you get what you pay for" and with this motel you get that - and unless your expectations are higher - you won't be disappointed. It's clean and tidy and the staff are helpful and polite. Plenty of parking and vending machines on site. All in all - a great place for... More 

Was this review helpful? Yes 1
Dmitry Z, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear LADI070, Thank you for taking the time to write a review and your positive feedback. We appreciate your business and look forward to serving you again when you return to New London CT. GM Dmitry Zilbershteyn. More 

New Jersey
Level Contributor
113 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
2 of 5 stars Reviewed July 1, 2015

Unfortunately, this hotel has seen some better days. For just one night it was borderline acceptable. It is obviously an older hotel that they are trying to update, but it appears that years of being able to smoke in the rooms the smell has permeated everything and they are trying to mask it with deodorizer - it is not working.... More 

Was this review helpful? Yes 2
Dmitry Z, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear foodietravel 73, Thank you for posting feedback regarding your stay. Please accept my deepest apologies that your stay was less than the highest level that you have come to expect while staying at a Red Roof Inn New London CT. Please know that the staff and I are working hard to address the errors that you experienced. We are... More 

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