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Red Roof Inn Mystic - New London

707 Colman Street, I-95 at Frontage Road, Exit 82-A/83, New London, CT 06320-2605
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Red Roof Inn Mystic - New London
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Red Roof Inn Mystic - New London
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183 reviews from our community

Traveler rating
    40
    64
    46
    16
    17
See reviews for
52
71
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12
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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Philadelphia, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed yesterday NEW via mobile

The front desk manager was rude. Room was nice but service is terrible. They charged me a full night for incidentals where as most hotels take a 50 dollar hold. Tries to discuss with the manager and she told me that I had no money.

Was this review helpful? Yes
Boston, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

My boyfriend and I booked a room for Saturday night to visit Foxwoods Casino. We stayed in the superior king room. The room was great! It was very clean and very modern. The staff at the front desk was very friendly. Check in was very simple and easy. Check out was not until noon the next day which was nice... More 

Was this review helpful? Yes
Dmitry Z, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Amanda P, Thank you so much for your recent review of your stay at the Red Roof Inn New London CT. Reviews such as yours are a great incentive for our team as they strive towards guest satisfaction. Your positive comments will be shared with them.I am glad you enjoyed our newly renovated rooms . Thank you for staying... More 

New York City, New York
Top Contributor
152 reviews 152 reviews
18 hotel reviews
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed 1 week ago

Pros :location Price Friendly front desk Cons:Pet odors in guest room TV had quite a bit of snow The stink was really hard to take.You decide. To me the odors mean the maid didn't clean the room properly, I won't be back

Was this review helpful? Yes
Dmitry Z, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Joe P, Thank you for your review regarding your recent stay at the Red Roof New London CT . At Red Roof we value our guest's feedback. I am sorry your stay did not meet your expectations, please accept my sincere apology. Reviews such as yours are used as a training tool for our team to improve our guest... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We booked last minute on priceline and were so happy we did. Staff was nice rooms were clean and the price was GREAT! It is about 18 min to the casino but it's not a bad drive at all! Will go Back again!

Was this review helpful? Yes
Dmitry Z, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear its_ickyvicky, Thank you so much for your recent review of your stay at the Red Roof Inn New London CT . Reviews such as yours are a great incentive for our team as they continually work towards ensuring our guest's satisfaction. Your positive comments will be shared with them. I thank you for staying with us. We look forward... More 

Seymour CT
Contributor
13 reviews 13 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Red Roof Inn Mystic - New London (more information) 707 Colman Street | New London | Connecticut | 06320 | United States Check-in: Saturday, February 28, 2015 Check-out: Sunday, March 01, 2015 This complaint is in regards to our stay, a few things: the pictures for this hotel is far from the actual room. Our room (standard King, room 125)... More 

Was this review helpful? Yes 1
Dmitry Z, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Mai-Mai 1977, Thank you for your recent review regarding your stay at the Red Roof Inn New London CT. At Red Roof we value our guest's feedback. I am sorry you had an issue with your stay, please accept my apology. The Red Roof is 100 % non smoking, it can be a challenge with the guests that do... More 

New York City, New York
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 28, 2015

I stayed here for a couple of night and enjoyed it despite some of the reviews, Amanda and Kelly at the front desk were both very friendly and helpful with menus and directions. They are very professional and kind, the rooms were clean and housekeepers come by everyday to see if you need anything always a plus as well as... More 

Was this review helpful? Yes 2
Dmitry Z, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear BritheyF, We are so glad to have made a new friend in you. Thank you so much for your generous review. Your positive comments about our Inn and our staff will be shared with them. We truly enjoyed having you with us and hope to see you soon. GM Dmitry Zilbershteyn More 

Voorhees, New Jersey
Top Contributor
54 reviews 54 reviews
30 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 25, 2015

Traveled up this weekend to see a NE Black Wolves game at Mohegan Sun Arena. Originally was going to just be for one night but ended up staying two nights so I could beat the Noreaster that hit on Saturday. Place was close to Mohegan, fit the budget and was clean and comfy enough for me. Typical Red Roof, no... More 

Was this review helpful? Yes 1
Dmitry Z, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear thwingfan, Thank you so much for your recent review of the Red Roof Inn New London CT . At Red Roof we value our guests feedback. Your positive comments about our Inn will be shared with our team . We look forward to seeing you again in the near future. GM Dmitry Zilbershteyn More 

Contributor
12 reviews 12 reviews
5 of 5 stars Reviewed January 18, 2015 via mobile

Enjoy my stay at red roof inn. The rooms are clean and neat. Would have liked to have stayed longer. Staff was very helpful answering my questions on were to dine in the area. Very easy to get to from the highway.

Was this review helpful? Yes
Dmitry Z, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Chadwyck1, Thank you for taking the time to write a review and of course we appreciate the positive feedback. We look forward to serving you again when your travels bring you to New London CT. GM Dmitry Zilbershteyn More 

1 review
5 of 5 stars Reviewed December 25, 2014

I stayed at this hotel for one night, I wanted a low key quiet, clean good priced room and that's exactly what I received. The staff was amazing, Amanda from the front office was very helpful with directions to the closest breakfast restaurants, casinos etc. will recommend this hotel to family and friends. Loved it.

Was this review helpful? Yes
Dmitry Z, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Lakiwa, Thanks for staying with us at Red Roof Inn New London. I'm glad it was a pleasant stay and you found the room comfortable and staff friendly. Your positive comments about our Inn and our staff will be shared with them Please stay again soon. GM Dmitry Zilbershteyn More 

1 review
5 of 5 stars Reviewed December 24, 2014

Great service, great room and great saff. Updated rooms, at the front desk is always a pleasure and Manager always says hello when we stay. They have done a great job is updating the hotel, A few more things to do but they are on the right track to keeping up with other hotels in the area.

Was this review helpful? Yes
Dmitry Z, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear NelyaG, Thank you so much for your recent review of the Red Roof Inn New London CT . At Red Roof we value our guests feedback. Your positive comments about our Inn and our staff will be shared with them. Reviews such as yours are a great incentive for our team. We look forward to seeing you again in... More 

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