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Red Roof Inn Mystic - New London

707 Colman Street, I-95 at Frontage Road, Exit 82-A/83, New London, CT 06320-2605
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Red Roof Inn Mystic - New London
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Red Roof Inn Mystic - New London
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202 Reviews from our TripAdvisor Community

Traveler rating
    45
    72
    48
    19
    18
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60
76
17
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (202)
  • Mar-May only
    (48)
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    (74)
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    (46)
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New Jersey
Level Contributor
100 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Unfortunately, this hotel has seen some better days. For just one night it was borderline acceptable. It is obviously an older hotel that they are trying to update, but it appears that years of being able to smoke in the rooms the smell has permeated everything and they are trying to mask it with deodorizer - it is not working.... More 

Was this review helpful? Yes
Level Contributor
58 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We found our room to be clean but when first walked in, we were smacked with a musty smell. However, as soon as we put on our air conditioner, a beautiful lilac scent filled the room. My other family in the room next to us wasn't as lucky. However, they called the office and requested a scent be installed in... More 

Was this review helpful? Yes
Cheshire, Connecticut
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My stayed overnight to attend an event at Mohegan Sun Casino. The hotel was a short drive to the casino. The room was neat and clean. The staff very friendly and helpful. We were surprised at how comfortable the room was.

Was this review helpful? Yes
Dmitry Z, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Sistwin, Just wanted to say thanks for taking the time to review our property after your recent stay. I am so pleased to hear you had a great stay. Reviews such as yours are a great incentive for our team. We look forward to seeing you again in the near future. And again thanks for the great review, as... More 

New Jersey
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is an older hotel, but has been updated. Rooms are basic, but ours was clean. The management is super helpful. At the right price, it is a perfectly fine choice. It is convenient to I-95, Connecticut College and the Coast Guard Academy.

Was this review helpful? Yes
Dmitry Z, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear njfish, Thank you so much for your recent review of the Red Roof Inn New London CT . At Red Roof we value our guests feedback. Your positive comments about our Inn and our staff will be shared with them. Reviews such as yours are a great incentive for our team. We look forward to seeing you again in... More 

Kure Beach, North Carolina
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We loved this location, the staff and being able to travel with our dog. We had planned on 2 days but extended our stay to 3 days before we headed north to Gaspe Peninsula in Canada. I plan to return to this location with family in the future. So much to do in the area. Also, even though this location... More 

Was this review helpful? Yes 1
Dmitry Z, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear WheezyKB, Thank you for your comments. It is always nice to hear how we are doing from our guests. I am very glad you had a pleasant stay. I will certainly pass on your comments to our team .The team understand the importance of good service and will do everything they can to ensure our valued customers have an... More 

Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Lovely quick stay at the Red Roof - clean and comfortable beds, clean but small bathroom. Wonderful and very helpful staff. We drove down to the port for supper at Captain Scott's Lobster dock. Lots of other restaurants nearby, too. Older motel, but the rooms were just fine!!

Was this review helpful? Yes
Dmitry Z, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear NPetty , Thank you for your review of your recent stay at the Red Roof Inn New London CT. At Red Roof we value our guest's feedback . Your positive comments will be shared with our team as they strive to ensure guest satisfaction. We are glad you enjoyed our recently renovated rooms. We look forward to seeing you... More 

Terryville, Connecticut, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015

i just want to take this opportunity to compliment your staff on excellent customer service provided to us on our stay .and i will recommend your hotel to family and friends ,and i will be back in my future travel . Thanks shahla

Was this review helpful? Yes
Dmitry Z, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Shahla A, Thank you for taking the time to tell us about your hotel experience. We are very happy to learn that you had a great stay and that your room was comfortable. We strive to provide the best service possible at all times. Thank you and we hope to have the opportunity in the near future to see... More 

Houston, Texas
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 25, 2015

My family and I stayed here for an overnight stay while visiting the Mohegan Sun Casino in Uncasville, about 15 minutes north. Because there were 4 of us, we needed 2 rooms. I made the reservation through Priceline. I am an experienced business traveler so I know a good hotel and a shabby hotel when I find one and this... More 

Was this review helpful? Yes 2
Dmitry Z, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Kotx, Thank you for taking time to post a very detailed review of your stay with us at the Red Roof Inn New London CT. Your candid and thorough feedback is appreciated. We strive to provide the perfect stay with all expectations exceeded for every guest. Your comments allow us to pinpoint those areas of opportunity in reaching that... More 

Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 25, 2015

No complaints here. The Hotel is close to everything meanwhile off the Interstate. Good price for the quality. The beds were very comfortable and the staff was very friendly. Like other Red Roofs this one is also dog friendly. I'll stay here again.

Was this review helpful? Yes
Dmitry Z, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear AneJul, Thank you for your review of your recent stay at the Red Roof Inn New London Ct . At Red Roof we value our guest's feedback . Your positive comments will be shared with our team as they strive to ensure guest satisfaction. We are glad you enjoyed our recently renovated rooms. We look forward to seeing you... More 

New City, New York
1 review
5 of 5 stars Reviewed May 23, 2015

Checked in 5/19/2015 and both desk employees were pleasant and courteous. Room was very clean. Phone call came from front desk to our room asking if we were satisfied with accommodations or needed anything .This shows me they are all about customer service. Also, assisted us with locations for restaurants in the area.

Was this review helpful? Yes
Dmitry Z, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear KenT, Thank you so much for your recent review of the Red Roof Inn New London CT. At Red Roof we value our guests feedback. Your positive comments about our Inn and our staff will be shared with them. Reviews such as yours are a great incentive for our team. We look forward to seeing you again in the... More 

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