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All 12 New Haven hotels

La Quinta Inn & Suites New Haven

2.5 of 5 Hotel   |   400 Sargent Drive, New Haven, CT 06511
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Ranked #8 of 12 hotels in New Haven
A recent review
3 of 5 stars reviewed 2 weeks ago
Laurence A Orlando, United States
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248 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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English first
Little Elm, Texas
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Booked on line 3 weeks prior to my trip. Overall, decent room, poor service. My wife had to call and request towels & washcloths 3 times and she wound up going to the supply room and helping herself. No housekeeping on third day, they said to come down to the desk and get my own sheets and make the bed... More

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Pocono Lake, Pennsylvania
Contributor
15 reviews 15 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 1 week ago

They let you know you can't check in before 3:00. Okay, so when you get there after 3:00 the room still isn't ready. Okay again, we go get something to eat, come back, still not ready. Waited half hour then got a room. Put the air on and since we were just going to a party downstairs we left it... More

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New York, New York, United States
2 reviews
1 of 5 stars Reviewed 1 week ago

First of all, when you call them, they do not answer the phone, you end up booking on line, you do not get your AAA discount and they don't give it to you when you get there.. there was a 2 hour wait for our room, check in was "Supposed" to be at 3, but we didn't get a room... More

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Dunmore, Pennsylvania
2 reviews
1 of 5 stars Reviewed 1 week ago

My husband and I stayed here for 2 nights. When we checked in, the lady at the front desk walked away and came back 10 minutes later. Terrible service! The room was run-down and dirty. There seemed to be parties going on in other rooms down the hall and the whole floor reeked of weed! I thought I was getting... More

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Orlando, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

The hotel felt like dorm accommodations, very unattractive on the outside, loud at night, pets running around, staff was very friendly and helpful. Location is immediately off highway, convenient to airport

Review collected in partnership with La Quinta

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Framingham
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Showed up with my wife and two young kids. Opened the sofa bed and there was a used condom on the mattress. Transferred to what was supposed to be a non smoking room that reeked of smoke and had cigarette burn holes in the couch. Front desk was very friendly and professional but we high tailed out of there without... More

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Nassau, New Providence Island
1 review
1 of 5 stars Reviewed 3 weeks ago

We booked at the last minute on our way back home after a long road trip so I understand that you get what you get but I we should have just slept in the car. The only thing positive I can say is how easy it is to get on and off of I-95. The property was disgusting. We checked... More

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New York City, New York
Contributor
17 reviews 17 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We decided to stay overnight in New Haven after a dinner party. We choose La Quinta. The price was good but so was the dirt. The bedroom only had three pillows, the airconditioning was either full blast or nothing. The bathroom was dirty. Repairs needed to be done sooner than later.

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West Tisbury, Massachusetts
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Had a one-night stay here while catching a gig at Toad's Place in town. I've been having some dicey experiences with northeast La Quinta's, but this was pretty good (consider this a low-4 star review). Desk was weird--took a bit to check in and the desk was completely unmanned for long periods of time at night (I mean, nobody to... More

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Davie, Florida
1 review
1 of 5 stars Reviewed 4 weeks ago

One of the worst hotels I've ever stayed in! The staff was courteous, but the hotel is a dump. When I checked in there was a hooker in the lobby asking about "romantic rooms or the honeymoon suite". I had reserved a non-smoking room away from the elevator and got a "non-smoking" room on a smoking floor. The room and... More

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Additional Information about La Quinta Inn & Suites New Haven

Address: 400 Sargent Drive, New Haven, CT 06511
Location: United States > Connecticut > New Haven
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — La Quinta Inn & Suites New Haven 2.5*
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Also Known As:
La Quinta Inn And Suites New Haven
La Quinta Inn & Suites New Haven Hotel New Haven
La Quinta New Haven
New Haven La Quinta

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
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Number of rooms
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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