This was our 3rd visit and the hotel is an older hotel. In the past they had a wonderful staff. The women on days was terrific. The man at night was unhelpfull. We had a loose plug in the bathroom, a plug that did not work at all in the bedroom. Lamps that were wobbly and too few to read... more

I recently stayed in New Haven for 4 nights at the New Haven Hotel--its was nice. The hotel is well priced for its accommodations and is the least expensive hotel in the greater New Haven area worth staying at. We booked our stay at the Econo-Lodge in West Haven first, but upon seeing the accommodations had to cancel our reservation... more

Hotel was nice inside. The room was decent size and clean. Upon arrival, the TV did not work. Within minutes, maintenance was there and fixed it. The bathroom was large but had the worse lighting I've ever seen in a bathroom. Shower was dark with no light inside. more

I wanted to stay in downtown New Haven to experience a day/night in one of CT's most cultural cities. I found the New Haven hotel online and really liked the price. The location is right downtown, right around the corner from the Omni hotel, but a lot more affordable. I found that I was near great restaurants, shopping on Chapel... more

After reading the reviews I feared the worst, but decided to trust the local who recommended the New Haven Hotel (exclusively for its convenient location). Yes, the carpets and curtains are worn and the bed is saggy, but the paint job was new and it seemed quite clean. The front desk was pleasant and efforts seem to have been made... more

The New Haven Hotel is a disaster! No attendant at the desk upon arriving :we had to wait 10 minutes until she came back from her break. Stained carpets in hallways. No interest on the part of the staff as to your well being. Night staff that couldn't speak or understand American English. A drunken brawl in the room adjoining... more

I stayed at the New Haven Hotel overnight on business. The hotel is in need of some renovations. My first impression of the hotel was not a good one. I was given a key to my room. When I opened the door of "my room" I immediately realized that the room was occupied by other guests. Fortunately I did not... more

I can not believe this is a 3 diamond hotel. It was horrible. I had a reservation and I attempted to check in at 4:00pm, an hour past check in, and my suite was not available. I was told I should go somewhere else until the room was cleaned and come back later. To which I replied I had nowhere... more

I stayed here for three nights while visiting Yale. The hotel itself is aging, but fine. The lobby is nice, the desk clerks helpful, and our room was clean and large. There's one computer with free internet access off the lobby and they offer free wi-fi in your rooms that you access with a code they give you at check-in.... more