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New Haven Hotel

Certificate of Excellence
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229 George St., New Haven, CT 06510
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New Haven Hotel
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New Haven Hotel
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385 reviews from our community

Traveler rating
    140
    164
    52
    11
    18
See reviews for
94
93
44
119
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brooklyn, New York
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The New Haven Hotel suggests it has the most luxurious rooms in the city. If that’s true, the pickings must be ordinary indeed. On the other hand their claim to be where “comfort and convenience meet” is a very good description. Think a well-run, mid-level chain property and you’re there. Everything certainly is clean, shiny and in good working order.... More 

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Rochester, New York
1 review
5 of 5 stars Reviewed 1 week ago NEW

Title speaks for itself. Assisted me with an out of the ordinary request and could not have been more helpful or understanding, Room was spacious, comfortable and reasonably priced! This girl is a loyal guest to be sure.

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dc
Top Contributor
64 reviews 64 reviews
27 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Omni and the Study were full, so I gave this place a shot. It was really very nice. The lobby was airy and spacious, and the rooms were very comfortable. Check-in was friendly. I'd stay there again.

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Ocala, Florida
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you are visiting Yale, this hotel is a good choice, about a three block walk. It's an older hotel, but it is in fine shape, the rooms are clean, if a wee bit small. Beds are comfortable, the staff was friendly. Parked in the garage across the street for $23 a night. The area is loaded with restaurants, any... More 

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Lisbon, Portugal
Top Contributor
120 reviews 120 reviews
32 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

this was not my 1st option but there was nothing left in New Haven (for a reasonable price). the hotel was nice and comfortable, only the room had a terrible smell (wet carpet). As I knew it was completely full, I did not ask for another room. Very central, and walking distance from restaurants and Yale.

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srnhg, Owner at New Haven Hotel, responded to this review

Thank you for your review of the New Haven Hotel. We appreciate guest feedback. We do have very rigorous standards of cleaning for our hotel and appreciate you bringing your issues to our attention. If you are having issues with your guest room, such as those you mention, please let our front desk know right away so that your concerns... More 

Houston, Texas
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Every staffer I met at this hotel was courteous and helpful. The problem is that there are so few of them. Only one person was manning the front desk. I heard him answer the phone changing someone's reservation, taking messages, relaying a repair request--all while there is a line of guests waiting to check in. Doesn't this hotel have anyone... More 

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Winthrop, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Great location; walk to theaters, Yale, and copious restaurants. The rooms were of good size, well appointed, and arranged. The bathroom was a bit perplexing. The sink counter seemed high. The towel bar was centered at the sink. This made for very challenging shaving. The shower base was straight from the 1990s, small with a curtain that required the spray... More 

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Boulder, Colorado
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What a great hotel right downtown, and very easily within walking distance to the Yale campus. Leave your car in the free parking spot right across the street, no need for a cab or public transportation. We will be back again, a great hotel for the $119.00 price.

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Massachusetts
Top Contributor
93 reviews 93 reviews
17 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Newly renovated, the entire building felt clean, updated and comfortable. Great location for visiting Yale. The business center was large and new. Reason for a poor rating? We were given a room on the third floor in the back facing a brick wall (actually a tall brick building) that was less than two feet away. VERY claustrophobic feeling with almost... More 

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Seattle, Washington
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 weeks ago

The hotel is beautiful. The staff was very friendly and helpful. We had a great experience and would recommend a stay here. It's newly renovated, rooms are not especially charming but modern and functional.

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